Technical Account Manager

About DoiT:

• For many companies, the journey to cloud transformation can be more like a tangled web of complexity. DoiT International is a global organization that helps teams successfully evaluate, test, migrate, and optimize on the public cloud.
• DoiT International is a world-leading cloud advisory company, Google Cloud’s top partner and Amazon Web Services Premier Partner. Our mission is to enable customers to harness the power of the public cloud at peak efficiency so they can focus on building the best products for their own customers.
• Beyond just a helping hand, we’re building a suite of products to help our customers to optimize every facet of their cloud deployments. As a testament to our deep engineering expertise, over 1,000 tech-savvy companies such as Outbrain, JFrog, and Redislabs trust DoiT International’s Cloud Management Platform as their copilot in the cloud.
• Having raised $100 million from Charlesbank Capital Partners, we’re scaling all aspects of our company — especially around product innovation. DoiT’s Cloud Management Platform is a gamechanger in the industry that helps the developers at tech-savvy companies improve cloud operations, maintain security, control cost, and ensure governance of its growing cloud estate.

Our Core Values guide us in crafting a unique and stellar employee experience for all of our team members. 

Target Locations: Anywhere within Israel. We’ve created a remote first culture that thrives in a virtual environment so you have the resources you need to connect with talented people around the world. 

In this role you will: 

• Build and maintain relationships to influence long-term strategic direction, and act as a trusted advisor to the customer
• Engage with client’s Technical leadership to effectively position Google Cloud Platform and/or AWS solutions. Understand their business/operational needs and technical challenges
• Leverage DoiT Engineering team for Customer's technical challenges
• Work with your customers on Cost, Efficiency (e.g. FinOps), architectural and security reviews
• Identify New Workload opportunities DoiT can assist with
• Lead, manage and guide technical conversations with assigned customers Engineering and FinOps Roles
• Proactively track Support tickets, escalate and push toward resolution. Leverage Product Specialists / Engineers for Customer’s technical challenges
• Assist Customers to be Well Architected , follow Vendor (AWS/GCP) Framework
• Collaborate with Vendor Architects / Engineers
• Educate yourself & Customers on New Services / Roadmaps continuously

Requirements:

• BA/BS degree or equivalent practical experience.
• +3 years of experience in a technical customer-facing role, as a Technical Account Manager/ Pre-Sales Engineer in a cloud computing environment (preferably with Google Cloud Platform or AWS products/services) - Mandatory 
• Experience driving customer technical implementations, migrations or transformation programs with executive stakeholders.
• Basic knowledge of coding: Bash, Python, Java, Node etc.
• Cloud Certifications: At least 1 on AWS and GCP (Associate level min.)
• Ability to work independently and establish yourself as a trusted advisor with Technology companies
• Ability to quickly learn, understand and work with new emerging technologies, methodologies and solutions in the cloud technology space
• Ability to rapidly prototype proofs-of-concept and technical demonstrations
• Excellent communication and presentation skills in Hebrew and English, both written and verbal
• Self-organized, Goal-oriented, self-motivated individual who is confident, thorough and tenacious
• Analytical, Data-driven, detail-oriented and able to “zoom” in/out from the big picture to the minutiae.
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
• A great sense of humor and enjoys having fun at work

Benefits and Perks:

• Health Insurance including Medical, Dental, and Vision plans from top carriers
• Professional Development, including certifications
• Pension Plan with employer contribution 
• Employee Stock Option Plan
• Uncapped PTO 
• Parental Leave
• Flexible working options 
• Home Office Allowance
• Work-life balance

#LI-Remote