Technical Business Analyst

At Deputy, we empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces. 

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce.If you're passionate about improving the world of work, one shift a time, join us at Deputy and help shape the future of hourly employment!

You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

The role

You will be an advisor in technology decisions and drive your own set of projects directly with business leaders and users to make sure the business outcomes are supported by scalable technology.

This role will work across all applications including Salesforce, Marketo, Zuora, Rippling, Netsuite and Workato to name a few. This is a critical role due to the large number of projects and BAU requests from the internal teams, which are continuing to grow as the company scales.

Internally this role will be known as a Solution Design & Developer and will report to the Senior Manager, Solution Architecture.

Responsibilities

• Define and deliver technology solutions and process improvements across the Marketing, Sales and Customer Success projects
• Lead and deliver small to medium sized projects, both from a solution design and hands-on perspective
• Present solutions to both technical and non-technical team members
• Work with Lead Architects to partner with various stakeholders, subject matter experts and executives across the organisation

Skills & Experience

• Prior experience with SaaS Architecture, Design and/or configuration on some of the applications in our tech stack
• Industry background working in a SaaS environment with practical experience in delivering projects across Sales, CRM, Marketing, Billing, Finance and PRM (at least 2)
• Advanced SQL knowledge
• Practical experience using REST API’s
• Salesforce APEX coding experience would be an advantage
• Proven track record delivering complex projects on time and within parameters

Employee Perks

- Share Options

- Paternity/Maternity Leave Policies

- Flexible Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

#LI-Hybrid