Technical Customer Support Specialist (EU Timezone)

Crisp · Europe Only

Company

Crisp

Location

Europe Only

Type

Full Time

Job Description


The Role

We’re looking for a Technical Customer Support Specialist to join our team! In this role you’ll be the first point of contact for our customers helping them via chat and email (no phone calls). You’ll assist with inquiries troubleshoot issues and ensure a smooth customer experience.


This position is fully remote. However if you’re based near Nantes you’re welcome to work from our office occasionally.


What We’re Looking For
  • Fluency in English is mandatory : English is our primary working language so strong written and verbal communication skills are essential.
  • Second language required : Fluency in another language (French German Dutch etc.) is required with a strong preference for French.
  • Technical knowledge : You don’t need to be a developer but a solid understanding of tech concepts (e.g. HTML/CSS) is required. This isn’t a “learn on the job” role—come prepared!
  • Team spirit : Empathy kindness understanding active listening and a collaborative mindset are essential. You’ll fit right in if you value teamwork and fostering a positive work environment.
  • Experience : Familiarity with customer support software is a plus but not mandatory.

What Makes Crisp Special?
  • Everyone does support : even our developers contribute to customer support keeping everyone connected to our users’ needs.
  • No meetings : Say goodbye to unnecessary meetings and focus on meaningful work.
  • No personal KPIs : We trust you to do great work without micromanagement or performance pressure.

Contract Details
  • In France : If you’re based in France you’ll be hired under a standard employment contract (CDI).
  • Outside France : If you live outside of France the position will be under a full time freelance service contract . You’ll need to have an independent contractor status in your country and be able to issue invoices.

Who Can Apply?
  • Must be located within the EU timezone .
  • Immediate availability is a plus.

Compensation & Perks
  • Salary depending on experience and profile.
  • Join a diverse and inclusive remote-first team that values work-life balance and flexibility.


Apply for this position

Please ensure you meet geographic and skills requirements before applying.

  • Share this job:

Explore More

Technical Customer Support Jobs Fully remote work Jobs Strong written communication Jobs Team spirit and empathy Jobs No meetings or personal KPIs Jobs More Jobs at Crisp Jobs in Europe Only
Apply Now

Date Posted

11/27/2024

Views

0

Back to Job Listings Add To Job List Company Profile View Company Reviews
Positive
Subjectivity Score: 0.8

Similar Jobs

Customer Support Specialist (UTC+1 or UTC+1 or UTC+2 Timezone) - Crisp

Views in the last 30 days - 0

Crisp is seeking a Technical Customer Support Specialist for a fully remote position with the option to work from their Nantes office The role involve...

View Details

Customer Support Manager - Komoot

Views in the last 30 days - 0

Komoot is a popular app for finding planning and sharing outdoor adventures The company is looking for a Customer Support Manager to join their remote...

View Details

HR Project Specialist - The People Engine

Views in the last 30 days - 0

The job posting is seeking a motivated and experienced HR Projects Specialist for a 6month contract position in the European timezone The role involve...

View Details

Tech Lead - Zappyrent - Zappyrent

Views in the last 30 days - 0

Zappyrent is a company revolutionizing the longterm home rental market by automating the entire rental process They are seeking an experienced Tech Le...

View Details

Growth Product Manager - Toggl

Views in the last 30 days - 0

Toggl Work is seeking a Growth Product Manager to join their team and revolutionize People Operations The role involves driving user engagement retent...

View Details

Tech Lead - Zappyrent - Zappyrent

Views in the last 30 days - 0

Zappyrent is a company revolutionizing the longterm home rental market by automating the entire rental process They are seeking an experienced Tech Le...

View Details

Browse By Category

Browse By Location

Browse By Company

Free Tools

Popular Searches

Travel in Remote Travel in Other US Location Full Time in Remote Full Time in Other US Location Retirement Plan in Remote Retirement Plan in Other US Location

Resources

Salary Calculator FAQ & Job Tips Career Blog Privacy Policy Terms of Service

© 2026 Job Transparency. All rights reserved.

Also by us: Mirror Real Estate · Quick Converter Tools · ArXiv Lens