Technical Product Owner (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

At Availity Technical Product Owners play a critical role in product delivery, they are domain specialists who drive execution of the product vision with the agile development teams. Technical Product Owners ensure that the right solutions are built and that they are built the right way. Empowered to make decisions about the value, priority and detail of the product, the Technical Product Owner role is critical to the success of the Agile development process. Through thoughtful product design, planning and execution, the Technical Product Owner's ultimate objective is to assure timely product delivery that addresses key user needs in a differentiated way and delights users.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Role qualifications:

• 5-7 years of experience in US Healthcare in Clearinghouse, RCM, EMR systems, Claims, and Patient Access.
• 3 to 5 years of work experience in an Agile or product team as an Analyst or a Product Owner.
• Experienced in writing business requirements and detailed specifications for technical and business audiences.
• Knowledge of Healthcare EDI standards and formats.
• Understands HL7 fundamentals and or FHIR resources
• Familiarity with HIPAA regulations.
• Understanding of the Healthcare industry and integrating healthcare systems using API's
• Must be proactive, self-motivated, and able to work well under pressure while managing multiple competing projects and priorities.
• Strong desire and ability to learn new concepts.
• Aptitude for figuring out technical concepts and challenges and strong problem-solving skills.
• Ability to turn ambiguous and potentially conflicting requirements into clearly defined solutions.
• Excellent presentation and communication skills including strong business and technical writing.
• Excellent attention to detail and follow through.
• Knowledge of business process development and business process design/redesign.
• Ability to create fact-based business recommendations.
• Ability to interact and collaborate with individuals at all levels of the organization and to develop relationships.
• Ability to facilitate meetings with appropriate team members and stakeholders.

To set yourself apart:

• Prior experience in a Healthcare clearinghouse product in a functional or technical role.
• Experience leading or implementing APIs or EDI transactions in a payor or provider setting.
• Prior cloud experience

What you will be doing:

• The Technical Product Owner will be responsible for supporting clearing house products and programs using product management practices.
• Collaborate with Product Manager and senior leadership to understand the product vision, strategy, and objectives.
• Defines and manages features backlog that supports business objectives.
• Understands product strategy to develop and support feature-level objectives and product roadmap.
• Collaborates with stakeholders to user stories, scenarios, personas with appropriate acceptance criteria and lagging indicators to track initiative success.
• Understands Enterprise Technology and PDLC processes to best align features and provide updates on sizing as needed.
• Partners in the creation of documentation to support release management, production, and operations support.
• Collaborates with multiple internal departments to drive the highest level of customer satisfaction.

Availity culture and benefits:

• Availity is a certified "Great Place to Work", a "Best Workplaces for Technology Companies", a "Best Workplaces for Women" and a "Best Workplaces for Millennials"!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. "AvaiLadies", "Beyond Black", "HOLA", "Availity Pride", "VetAvaility" a Young Professionals Group and "She Can Code IT" a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review
• Manager resume review
• Recruiter video interview
• Manager video interview
• Panel video interview
• VP, Product Management video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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