Technical Services Engineer (Large Accounts)

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Job Responsibilities

• Install and support WatchGuard Video applications at Client site, these can be Azure cloud based, Linux based, or Windows based depending on the customer

• Develops and implements the most efficient and cost-effective solutions

• Evaluates system specifications for business requirements

• Works closely with management to prioritize business goals and information needs

• Install and support WatchGuard Video In-Car Police Video hardware

• Train end users on functionality of end to end usage of the video system

• Installation, configuration, and troubleshooting of Windows environments (Windows 10, Windows Server 2012 and higher)

• Installation, configuration, and troubleshooting of Linux environments (RedHat / Centos preferred)

• Strong customer service and interpersonal skills

• Organization, teaming and communication abilities

• Works well individually or in a group setting

• Successfully presents technical information

• Maintains strong attention to detail in high-pressure situations and time constraints

• Survey, design, install and maintain the infrastructure supporting wireless communications systems at Client site

Desired Skillset

• Familiarity with Azure Cloud based applications

• Docker installation, configuration, and troubleshooting experience

• TCP/IP Networking Experience (wired and wireless)

• Highly skilled in Hardware, Software and Network troubleshooting

• Solid understanding of business practices with fundamental understanding of project management methodology

• Excellent verbal/written communication

• Strong analytical skills

• Some experience working on cars is desirable but not a must

Required Skills:

• Bachelor’s Degree in Engineering, IT, or Technology

• 2+ years of IT and Technical experience

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

#LI-JM3

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.