Job Description
Job Description:
The Skills Strategy Consultant possesses an enterprise-level understanding of the skills that are demanded by today's technology professionals across a variety of industries. In general, this translates to a working knowledge of skills needed to support functional disciplines in domains such as cybersecurity, data science, software development, or information technology. For a given discipline, this individual can distinguish different skill development needs based on targeted job roles and experience levels.
The Skills Strategy Consultant acts as an expert consultant, assisting Pluralsight business customers to achieve their skill development objectives and stay current on the latest technologies and associated methodologies. This is accomplished by assessing corporate technology goals, providing expert guidance and making recommendations that will assist the customer in optimizing the value they recognize from the Pluralsight platform. This also requires a strong ability to manage relationships across internal sales, content and product teams.
Who you are:
- Excellent business acumen with ability to translate complex technical subjects or features into value-based, strategic conversations
- Experience with the processes of technical needs assessments, software system analysis, or requirements gathering
- Ability to quickly understand the true root causes of customer content requests and deliver consultative, executive-level recommendations
- Self-starter who is able to effectively time manage, prioritize, produce with autonomy, and provide visibility to key initiatives
- Strong operational aptitude balanced by a highly-effective interpersonal skill set
- Emotionally intelligent, self aware, empathetic, customer centric
- Lifelong learner, context seeker, curious but kind disruptor / debater
What you'll own:
- Serving as an expert internally and externally on the resources available through the Pluralsight Technology Learning Platform
- Regularly consulting with prospective and existing customers, reinforcing the value Pluralsight provides in building applicable technology skills across all skills levels and disciplines
- Conducting discovery sessions with our customers to understand business objectives and create a clear path to success through the effective delivery of Services
- Providing specific, in-depth course & strategic implementation recommendations, as requested by Pluralsight customers
- Defining and reporting on key performance indicators, e.g. customer facing utilization, project hours, performance to SLAs, customer engagement effectiveness, etc.
- Regularly engage with and support Pluralsight sales teams via meetings, coaching / mentoring sessions, and ongoing strategic guidance
- Identifying training opportunities, product enhancements, and sales collateral that is beneficial to Pluralsight corporate sales goals, and assist in various capacities to produce / implement those new programs, features, and assets
- Work with your team to build scalable solutions and enhance / automated service delivery tasks
Experience you'll need:
- 5+ years experience providing enterprise level consulting in a technology capacity
- 3+ years experience work in technology environments or roles on IT-focused teams
- Must have an understanding of enterprise technology operations and engineering practices, as well as a working knowledge of concepts and technologies within enterprise technology projects and workflows
- Experience in delivering professional services projects within the context of an enterprise SaaS company is a plus
- Experience with learning and development practices, tools, and workflows including enterprise-level talent transformations
Date Posted
09/13/2022
Views
5
Similar Jobs
Associate Technical Support Engineer - Recharge
Views in the last 30 days - 0
Recharge is a subscription platform for innovative brands offering customer retention solutions They seek Technical Support roles with 247 coverage em...
View DetailsSenior Design Manager (Infrastructure) - Canonical
Views in the last 30 days - 0
Canonical a leading opensource provider seeks a Senior Design Manager to drive innovation in cloud and AI technologies The role offers remote work glo...
View DetailsSenior Product Designer - Org & Security - Typeform
Views in the last 30 days - 0
This job description outlines a role in developing an intelligent contact management system with AI capabilities The position involves designing user ...
View DetailsExecutive Director Patient Advocacy - Kyverna Therapeutics
Views in the last 30 days - 0
Kyverna Therapeutics is seeking an Executive Director for Patient Advocacy to lead initiatives in autoimmune disease treatment The role involves build...
View DetailsMedical Affairs Writer Contract - Kyverna Therapeutics
Views in the last 30 days - 0
Kyverna Therapeutics seeks a Medical Affairs Writer to develop scientific publications and communications for cell therapy innovations The role requir...
View DetailsProduct Manager Wallet SDKs - Startale
Views in the last 30 days - 0
The text describes a job alert system where applicants must mention UNSELFISH and use a specific tag to demonstrate they read the post It explains the...
View Details