Telecommunications Customer Account Representative

Got a knack for building relationships? Love a fast-paced environment where your communication skills shine through? If you nodded both times, we have the perfect opportunity for you! We believe that exceptional customer service is the foundation of a successful business, and we seek an exceptional individual to be our nextTelecommunicationsCustomer Account Representative. We're not just offering a job; we're offering a career where your efforts are recognized and rewarded. Join us in our mission to provide the best service in the business! Your Responsibilities • Build and nurture positive relationships with AT&T customers in Southern New Jersey and the surrounding Philadelphia area, ensuring their needs are met with a friendly and professional demeanor. • Act as a knowledgeable resource for customers, providing clear and concise information about AT&T's products, services, and promotions. • Proactively identify and address customer issues, working diligently to find effective and timely solutions. • Manage customer accounts with accuracy and attention to detail, ensuring all information is up-to-date and correct. • Collaborate with your team to share insights and best practices, contributing to a supportive and productive work environment. • Maintain a thorough understanding of all AT&T offerings, staying current on new products and service updates. • Educate customers on the value and benefits of AT&T's services, helping them make informed decisions that best suit their needs. The Requirements • A genuine passion for helping people and a customer-first mindset. • Excellent verbal and written communication skills. • A positive attitude and a resilient approach to challenges. • The ability to work both independently and as part of a collaborative team. • Strong problem-solving skills and a proactive approach to finding solutions. • High school diploma or equivalent; some college education is a plus. • Previous experience in a customer-facing role is highly valued, but we are open to training the right candidate. What You Get • Comprehensive mentorship and coaching to help you reach your full potential. • Opportunities for rapid career advancement within our growing company. • A fun and supportive team culture that celebrates success. • Weekly commissions based on performance. • Regular team events and social activities. So take the next step in your career and become a member of the Duo family!APPLY TODAYand discover how you can contribute to us positively. Job Type: Full-time Pay: $800.00 - $1,500.00 per week Benefits: • Dental insurance • Health insurance • On-the-job training • Vision insurance • Work from home Work Location: In person