Temporary Customer Care Specialist (Remote)

About Us

Hungryroot is your partner in healthy living. We get to know your lifestyle, budget, health objectives, and preferences, and we recommend and deliver nutritious groceries, easy recipes and essential supplements for you and your family. It’s the easiest way to eat healthy, achieve your goals, save time at the store and in the kitchen, and live a healthy (and delicious) life. 

We grew significantly in January and are looking for a team of short term Customer Care Specialists to help us catch up on our customer inquiries. This is a remote role.

Responsibilities

• Respond to customer inquiries via Zendesk using a library of responses
• Escalate customer issues to Team Leads as needed
• Represent our values of positive, proactive and transparent in all of your communications

Requirements

• Prior experience in a customer-facing support or communications role
• Schedule expectations: Full-time, 40 hours weekly for 1 month duration
• Must have personal laptop and high speed internet access
• A clear communicator with solid written and oral communications
• A motivated, positive, proactive, and transparent attitude and ability to jump right in

This is a temporary hourly role that will be paid $20/hour