Testing Specialist, Talent Applications (Workday)

West Monroe is looking for a Testing Specialist to join our Information & Collaboration Technology (ICT) Team  to focus on testing needs for our HRIS, Workday.

As a testing specialist, you will wear many hats on projects and be responsible for supporting the continuous development and improvement of our Talent software products. This role will focus on requirements gathering, testing, documentation, training, and post-deployment support. Working within an Agile/Scrum team, you will design, develop, and deploy large-scale enterprise solutions, all while learning and growing professionally. This role involves collaborating with key stakeholders to write user stories, participate in backlog grooming, plan sprints and releases, and validate whether developed features and capabilities satisfy acceptance criteria and metric goals.

This is an exciting role that will present the challenge of helping the business define talent technologies and processes that will deliver greatest value to our employee-owned firm.

Key Responsibilities

• Prioritize testing efforts for feature development and release planning
• Coordinate UAT with product owners/business teams
• Leverage API testing and tools (Postman/SOAP UI)
• Demonstrate strong understanding of Talent software capabilities and limitations – Workday (or similar HCM) – and clearly communicate those to internal partners
• Decompose complex requirements into test cases and execute cases
• Collaborate with other departments and corporate IT groups to ensure solutions meet business
• Work proactively to remove technical debt and security vulnerabilities, and strive to deliver solutions using talent software products and features without customizations whenever possible

Qualifications

• Minimum 3-5 years of Industry QA experience
• 3 – 4 years of experience in SaaS applications
• Strong written and oral communication – must be able to work well and communicate effectively with technical and non-technical resources
• Working knowledge of JIRA and Workday preferred
• Demonstrated ability as a subject matter expert in testing best practices
• A "driver" personality - constantly pushing toward clarity and results while balancing the need for great cross-team collaboration
• Desire to learn and continuously improve
• Experience working in an Agile/Scrum sprint-based environment; understanding of Agile/Scrum methodology concepts, techniques, and ceremonies strongly preferred
• Ability to multi-task and demonstrate a strong desire to take on new tasks and learn new things
• Ability to analyze, understand, and prioritize business problems
• Ability to work in cross team collaboration environments

#LI-REMOTE