Training Manager

Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. By advancing how we detect and address cognitive and brain disorders – leveraging cutting-edge neuroscience, clinical expertise, and artificial intelligence – our goal is to enable a future where people can live longer, happier, and healthier lives with better brain health.

We are a team of 100(and counting) employees, embarking on an exciting period of accelerated growth.  We invite collaborative, self-driven and impact-oriented professionals to join our dynamic and fast-growing team.

Does this sound like an innovative & disruptive start-up where you could see yourself?  If so, please continue reading…

Role Summary:

The Training Manager will identify and continuously evaluate training needs for internal and external customers on product features, functionality and usage. The Training Manager will design, plan, and execute training programs, policies, and procedures to fulfill those needs.

What You'll Do:

• Collaborate with product, sales and customer success before preparing course materials to ensure a detailed understanding of training subjects and processes
• Continually research methods and techniques for customer and workplace training and remain up-to-date on developments within the industry and competitors
• Administer data collaboration after the completion of training courses to determine the effectiveness of training strategies.
• Create Learning database and training library curriculum
• Create printed and instructional materials to be distributed during training
• Create product integrated materials
• Actively seek current training methods and best practices to facilitate training employees and customers
• Collaborate with teams to create internal and external marketing materials to be distributed throughout the company to announce training programs and details

About You:

The ideal candidate for this role is naturally curious, has an appreciation for collaborating with others, and synergizes teams to deliver outcomes through active listening! 

Must Haves:

• 3+ years experience analyzing customer needs, lesson planning, development and implementation
• Prior or current healthcare experience
• Extensive knowledge teaching theory for creating effective creating instructional materials
• Bachelor's Degree required(Focus in Education, Human Resources, or Healthcare Informatics strongly preferred) 
• Instructional experience in a group business setting, preferably instructing/teaching a SaaS product 
• Proficient using Microsoft Suite
• Strong understanding of business goals and standards for customer service
• Ability to communicate effectively with senior management and other departments
• Experience developing yearly training plans and materials for all departments throughout the company
• Ability to effectively organize and manage multiple training initiatives simultaneously 

What We Offer:

• As a health and wellness company, an opportunity to have a lasting impact on the way people and communities engage with brain and mental health, and even to affect the prognosis of people’s mental and brain health trajectory
• A mission-driven environment where all 100(and counting) employees strive to exemplify our core values every day
• Competitive compensation packages that include an annual discretionary target bonus incentive as well as valuable equity
• Unlimited PTO — We know this can work both ways, however our leadership team does an excellent job at encouraging people to take PTO
• A sincere and deep appreciation for the importance of mental health. We have recently implemented a “monthly flex day” where employees are encouraged to take time away from work to rest, recharge & reset.
• A peer-to-peer recognition program: Celebrating our employees hard work and success is in our DNA!
• Employee Referral Incentive program
• The salary range for this position is between $80,000-100,000 per year including a yearly discretionary target bonus incentive & equity
• A robust healthcare package that includes medical, dental & vision benefits as well as a 401(K) program where Linus will match up to 6% of employee contributions.

Linus Health is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender, gender identity or expression, age, genetic information, disability or any characteristic protected by law. We believe that diversity is critical to the growth of our company and understand the importance of fostering an environment where everyone has a voice. We are also committed to providing reasonable accommodations for candidates with disabilities during the recruiting process. If you are in need of assistance due to a disability, please contact us.