Trust & Safety Processor (Part-Time)

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is a camera and messaging app that connects people to their friends and the world. Every day around the globe, millions of people use Snapchat to communicate with friends, build relationships, play, and learn. No matter where you are or how you express yourself, it’s always the fastest way to share a moment!   

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We’re looking for team members who are interested in Part-Time Trust & Safety processing work to join Team Snapchat! We’re seeking individuals with safety experience (i.e. former first responders, social workers, etc.) who are eager to help our community and make a difference. These are remote positions open to candidates  who reside in the following states: AZ, CA, CO, DC, GA, FL, IL, IN, KS, MA, MD, MI, MN, MO, NJ, NC, NY, OH, OK, OR, PA, TN, TX, UT, VA, and WA.

What you'll do:

• Review content identified by hash-list databases and other proactive measures that flag images and videos that may be illegal or violate our Community Guidelines and Terms of Service requiring removal and potential reporting to entities such as the National Center for Missing and Exploited Children or other authorities.

• Take appropriate action per operations policies and follow through clearly and consistently on every report

• Identify and escalate new issues and trends to achieve results

• Contribute to Snap’s global Trust & Safety team

• Participate in Trust & Safety Wellness and Resiliency Programs. 

• Flexible, scheduled work-hours (part-time 5-20 hours per week including weekends) 

Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills

• Ability to prioritize tasks and work independently

• Great judgement and ability to problem-solve, both independently and with peers

• Developed perspective on prominent trends and issues in the online safety world 

Minimum Qualifications:

• Prior social work, family services or public safety work experience

• A passion for online safety as well as the prevention of inciting, hateful, extremist and false content

Preferred Qualifications:

• A background in either public safety (i.e. former/inactive law enforcement), social work and/or family services.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!