Underwriting Consultant (Aging Services - P&C, Professional Lines)

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
CNA Aging Services provides coverages for both NFP and for profit community and facility based care facilities including Skilled Nursing, Retirement/Continuing care communities, Assisted Living Centers, Independent Living Communities, Memory Loss (Dementia/Alzheimer) facilities, and Home based care. Coverages include: Professional Liability, General Liability, Property, Auto (including patient transport), Umbrella and additional coverages in Crime, Cyber Liability, Equipment Breakdown, Inland Marine. Additional capability to provide alternative liability insurance programs (large deductibles, captive reinsurance, and group risk sharing arrangements).
Our culture is geared toward strong sales and customer service focus and is complimented by our strong business strategy and underwriting discipline.
This position is well suited for a sales & marketing oriented underwriter who is well versed with Commercial Property & Casualty, and professional liability lines background or who is open to learning the professional lines for this industry sector!
The territory will be AZ, NM, CO, UT, NV, WY.
Essential Duties and Responsibilities
1. Underwriting Expertise

• Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA's guidelines and standards
• Special projects that may involve research, development and collaboration with various disciplines
• Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
• Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed
• Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
• Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
• Keeps current on state/territory issues, regulations and trends
• Mentors and guides less experienced underwriters and assists in the development of underwriting training

2. Portfolio Management

• Works on highly complex underwriting risks employing diagnostic and systematic analysis to assess acceptability. Develops specialized endorsement language for highly complex risk.
• Support field branches to help with large complex accounts, unique structures, and underwriting vacancy's
• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
• Prioritizes time and resources to effectively manage and optimize producer performance
• Operates with an Enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segments
• Demonstrates in-depth knowledge of CNA's products and appetite while clearly communicating CNA's position at the point of sale

3. Sales & Distribution Management

• Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
• Develops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed results
• Develops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growth
• Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer
• Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer
• Travel as required (average of 10 visit a month)

• Other duties may be assigned

Driven by our commitment to our customers, CNA's winning behaviors (externally focused, accountable, collaborative, innovative, and continuously learning) distinguish us from our competitors.CNA employees exemplify these behaviors in all responsibilities and interactions.
Knowledge, Skills and Abilities

• Ability to deal with ambiguous situations and issues with the flexibility to adapt to change
• Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
• Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
• Ability to uncover customer needs, position specific solutions, handle objections and close deals
• Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority
• Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In California, Colorado, Connecticut, New York and Washington, the standard base pay range for this role is $56,000 to $223,850 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com .
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .