UX Director

Company Description:

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description:

Our UX practice is the multi-disciplinary glue that is core to bringing together business, users, and brand. gyro is seeking an experienced UX practitioner and leader to own and oversee all client UX work as well as to grow and build our UX department and capabilities.

The UX director will work with multiple internal departments to not only develop and drive strategy forward, but will be self-sufficient in creating and producing deliverables and outputs.

• Contribute to the thought leadership of an interdisciplinary team that includes strategists, UX engineers, SEO strategists, visual designers, copywriters, technologists, and project managers within gyro and our client counterparts
• Contribute to the creation and identification of personas, journeys, user goals and business objectives
• Direct creation of scenarios, wireframes, prototypes, workflows, interaction and experience models, and functional specifications, and ensure deliverables are client-ready
• Conceptualize and design user interfaces and information architecture
• Plan and conduct usability testing and evolve designs based on the findings
• Lead quality assurance testing activities from a UX perspective
• Aggregate and communicate research findings, conceptual ideas, detailed design, and design rationale, both verbally and visually
• Lead or participate in client presentations, providing an authoritative point of view with senior level clients
• Act as a mentor to junior team members
• Assist in recruiting and business development
• Conduct qualitative and quantitative research on user behavior to create recommendations based on data gathered.
• Assisting or leading experience ideation workshops with UX teams and clients; facilitating conversations and identifying unexpected insights

Qualifications:

• At least 7 years of expertise in UX design, including a track record of impactful work experience
• Demonstrated experience and portfolio examples of complex design problem-solving efforts for sophisticated digital products or services, (e.g., complex CMS implementations, eCommerce solutions, custom digital product or service solutions, omnichannel implementations, etc.)
• Experience in conducting user research and usability testing
• Experience leading and managing teams of UX professionals
• Strong knowledge of user-centered design principles, methodologies, best practices and approaches, particularly as applied to web and mobile-based properties and applications
• Excellent communication, organization and team interaction skills
• Ability to function as a thought leader as well as an individual contributor
• Commitment to constantly improving one's skills, staying current with developments and trends in the industry, and sharing this knowledge with others
• Experience with design, prototyping and handoff tools such as Axure, Sketch, Framer and other tools
• Strong knowledge of channel factors and considerations (responsive web, native mobile and tablet, wearables)
• Knowledge of web technologies and associated accessibility standards (HTML, CSS, JavaScript)
• Understanding of analytics and the ability to communicate how they affect design decisions

Additional Information:

The anticipated salary range for this position is $113,000 - $182,850. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com

Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu

Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com.

We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.