Vendor Launch Analyst

Position Summary:

The Vendor Launch Analyst is primarily focused on launching vendors in the Pax8 ecosystem. They serve as the primary owner between the vendors and Pax8 from an operational and process perspective during the onboarding period. The Analyst manages the onboarding and integration of new vendors and establishes processes around the order to cash operation. Committed to providing the best possible partner experience, the Analyst establishes collaborative relationships with vendors and internal stakeholders, performs business requirements analysis, facilitates API integration, and manages platform and cross-functional readiness.

Essential Responsibilities:

• Onboards new vendors into the Pax8 marketplace through the management of the launch project, vendor relationship, API integration, and order-to-cash process definition
• Serves as primary escalation point for vendor issues or process questions during onboarding
• Develops strong, collaborative relationships with internal stakeholders and external vendors to drive vendor projects forward
• Facilitates knowledge transfer for onboarded vendors to the greater Vendor Product Management team
• Continues to refine, optimize, and operationalize the Pax8 Vendor Launch Experience
• Speaks to current vendor projects during weekly meetings with internal stakeholders (includes timelines, open questions, and status on launch readiness)

Ideal Skills, Experience, and Competencies:

• At least three (3) years’ previous work experience in project management, operations, business analysis, or vendor management
• At least two (2) years’ previous meeting facilitation experience
• At least one (1) year previous experience with API integrations preferred
• Familiar with a wide range of project management tools (e.g. Wrike, Jira, Asana)
• Familiar with a wide range of project management and/or process methodologies (e.g. Agile, Scrum, Lean, Kanban, Design Thinking)
• Process improvement or project management certification a plus (e.g. PMP, Lean Six Sigma, CompTIA Project+)
• Ability to become familiar with Product Management processes and the intricacies of the Pax8 Platform
• Ability to speak both business and technical languages and be capable of managing multiple projects at once
• Excellent self-awareness
• Self-starter
• Strong organizational, problem-solving, and decision-making skills
• Excellent teamwork, communication, and interpersonal skills
• Ability to cultivate innovation by creating new and better ways for the team to be successful
• Ability to communicate effectively with a wide range of internal and external stakeholders from entry level employees to C-Suite executives
• Ability to manage multiple projects simultaneously while operating with a sense of urgency

Required Education & Certifications:

• B.A./B.S. degree in related field or equivalent work experience

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