Support vendor management and business operations across the Americas: monitor vendor performance maintain vendor documentation track SLAs/KPIs prepare reviews and reports support compliance and assist with operational reporting trackers and continuous improvement.

The Americas Vendor Management & Business Operations Specialist supports the execution of vendor management across the Americas and global business operations activities. This role works closely with regional and global partners to help monitor vendor performance support compliance activities and assist with business performance and continuous improvement initiatives across the Global Workplace Experience (GWE) organization.
This position provides hands-on experience in vendor management financial analysis and operational support and is well suited for an individual looking to build foundational skills in corporate real estate operations and business performance.
The role reports to the GWE Vendor Management Lead.
ROLE RESPONSIBILITIES
Vendor Management

• Support the execution of vendor management activities across the Americas region in alignment with GWE goals

• Support the creation of Project Management services vendor management process

• Update and maintain change orders

• Support the creation of a vendor management playbook for global consistency

• Assist with tracking vendor performance against service level agreements (SLAs) and key performance indicators (KPIs)

• Help prepare materials for regional vendor reviews including performance data scorecards and presentations

• Support the development and maintenance of vendor documentation including contracts scopes of work pricing templates and governance materials

• Assist with issue tracking and escalation related to vendor performance

• Help ensure vendor management activities comply with Pfizer Procurement policies and procedures

• Maintain accurate vendor records and support audit and compliance requests as needed

Business Operations

• Support tracking and coordination of key activities deliverables and milestones to ensure timely execution of team priorities

• Prepare standard operational reports dashboards and presentation materials ensuring accuracy consistency and adherence to defined templates

• Collect validate and consolidate data from multiple sources to support performance reporting and operational reviews

• Maintain accurate documentation trackers and shared repositories to support audit readiness and operational transparency

• Coordinate logistics and materials for recurring meetings and working sessions including agendas pre‑reads and follow‑ups

• Support process documentation and continuous improvement efforts by identifying gaps documenting procedures and recommending updates

• Partner with cross‑functional stakeholders to support operational initiatives escalating issues and risks as appropriate

BASIC QUALIFICATIONS

• Bachelor's degree in business finance real estate management supply chain management or a related field . 2 years of relevant experience

• Experience in operations vendor management procurement or related roles

• Proficiency in data analysis and reporting

• Excellent communication and presentation skills

• Knowledge of vendor performance evaluation methods

PHYSICAL/MENTAL REQUIREMENTS
none
Work Location Assignment: Hybrid
The annual base salary for this position ranges from $82700.00 to $137900.00. In addition this position is eligible for participation in Pfizer's Global Performance Plan with a bonus target of 10.0% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life's moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution paid vacation holiday and personal days paid caregiver/parental and medical leave and health benefits to include medical prescription drug dental and vision coverage. Learn more at Pfizer Candidate Site - U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply your Talent Advisor will share the local pay information with you during the first interview.
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
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EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Global Operations