Vendor Services Specialist

Level: 9 Specialist/Consultant

Organization: Learning

Function Team: Vendor Services

Responsibilities:

• Vendor license/Voucher management work as required
• Learner Engagement training roster management and communications for vendor programs  
• Vendor training reports 
• Assessment on the license consumption for assigned vendor  
• Conduct specific research based on client request to narrow in on the best options from among current vendors and others in the market for given skills and target audience
• Acknowledge Service requests for vendor research, comparison and analysis for a skills need being fulfilled and work as advisory and liaison for the end to end request together with Accenture Operations Teams (Procurement Team and Contract Services)
• Analyse vendor offerings and provide side-by-side comparisons to help the client decide which vendor to use
• Document vendors researched on Prospective Tool and keeping it accurate
• Providing research support and articulate to specific areas as part of curation for the Learning Ecosystem (execution for the mkt intelligence and vendor rationalization)
• Provide comparison per research to alternatives to skills being leveraged via different processes and vendors locally within Ecosystem Vendors
• Communicate with end clients, learners and vendors and vendors in gathering information, discussing scope of needs/offerings, etc.
• Work on approvals required for the services
• Provide Data clean up support for the Vendor Ecosystem to skills in use
• Work on 1 vendor profile pagers for Vendors in the ecosystem (gathering what they bring to relationship, skills, how they engage with Accenture) in support of the Vendor Catalog Tool (evolving work)
• Support ad-hoc reports and initiatives to consolidate how we make progress against a particular skill
• Advice leadership levels or team leads how to track the progress of their teams and learning completion 
• Support existing Vendor Mngt working in collaboration with team
• Collaborate with two leads: voucher lead and vendor management lead 
• Report on client feedback to team members
• Support data reconciliation for tuitions as needed