Vice President, Talent Operations

Join VillageMD as a VP of Talent Operations.

Join the frontlines of today's healthcare transformation

Why VillageMD?

At VillageMD, we're looking for a VP, Talent Operations to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

We are looking for an operations-savvy, results oriented HR leader. The Vice President, Talent Operations will work closely with market and corporate leadership to deliver talent support and execute on key business and people strategies. We seek a hands-on talent and employee relations leader and strategic business partner who will provide functional guidance and expertise and seamless service to stakeholders along with team leadership to the national Talent Operations and HRBP team.  

The ideal candidate will demonstrate a track record of building meaningful relationships across all levels of an organization. Well-developed interpersonal skills and a high degree of emotional intelligence and flexibility will be integral to success in this role. Ability to navigate within ambiguity, a service orientation, and a high level of humility are all requirements for successful assimilation into our collaborative, entrepreneurial culture.

How you can make a difference

• Create and cultivate relationships with key senior stakeholders and proactively partner on critical business issues.
• Manage all senior leadership ER issues in conjunction with the CHRO.
• Leadership of the Talent Operations and HRBP team, providing coaching, counsel, and support to Team Members
• Oversight of Talent M&A processes and workstreams providing key updates to the HR Leadership team.
• Develop, review, and analyze human capital and talent data insights based on key HR metrics – Attrition, Employee Events, DE&I, and Engagement Survey data and provide frequent updates to CHRO, key stakeholders, and HR Partners.  
• Partnering with the CHRO, proactively identifying opportunities for efficiency and improvement across the VillageMD enterprise and HR Team.
• Partner with our Legal, Compliance, and Regulatory teams to develop and refine key employee policies and procedures.
• Create, lead, enhance and administer talent programs and services including employee engagement, performance management, and training.
• Ensure compliance with federal and state employment regulations.
• Provides stakeholder guidance and input on organization-wide, workforce planning, organization design, and succession planning.
• Manage critical and time sensitive ad-hoc projects based on stakeholder and/or Talent Partner needs.

Experience to drive change

• Bachelor’s Degree required.
• A minimum of twelve years of progressive HR experience; ideally within health care or a related field.
• Deep Employee Relations experience with hands-on experience in directly managing complex issues.
• Experience leading Human Resources Business Partner (HRBP) teams.
• Proven ability to execute on foundational HR work such as employee relations, system audits and various HR programs.
• Desire to be a hands-on leader with a track record of “rolling up your sleeves” to drive desired outcomes.
• Experience in employment regulations, legislation, and compliance.
• Proven experience operating successfully within ambiguity; a results-oriented professional who can make sense of chaos to continually deliver desired results.
• Demonstrated organizational skill and the ability to effectively manage competing priorities.
• Excellent interpersonal communication and critical problem-solving skills.
• Ability to travel 30%

Skills for success

• High emotional intelligence, the ability to forge meaningful relationships, and success navigating diverse stakeholder groups
• A keen sense of personal accountability for delivering individual and team results
• Experience performing with a sense of urgency, attention to detail, and a commitment to doing what you say you will do
• Move quickly to mitigate barriers to success and deploy effective change management processes to maximize opportunities for improvement
• Previously worked and managed clinical initiatives across a geographically dispersed organization including oversight for multiple geographic markets
• A core belief in a primary care led model and its potential for driving improved clinical outcomes
• Comfortable being a hands-on leader with a track record of “rolling up your sleeves” to drive desired outcomes
• Willingness to dive into data despite experience level

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Explore your future with VillageMD today.