VP/Director of Product Led Growth - Remote US

We are hiring a highly experienced VP or Director of Product Led Growth (PLG) to lead our PLG efforts here at Seamless.AI. We are open to looking at VP or Director level depending on experience. In this role, you will be responsible for developing and implementing strategies to drive user adoption, engagement, and revenue growth through product-led initiatives. You will work closely with our Product, Customer Success, Sales, and Marketing teams to create world-class product experiences for our users, driving both free and paid user adoption, usage, retention, acquisition, and conversion. Maximizing Net Revenue Retention and Gross Revenue Retention by improving adoption/usage is our #1 goal for PLG,  and increasing customer acquisition and conversion rates from Free signup to paying customer is our #2 goal. 

• Develop and execute a comprehensive product-led growth strategy, focusing on user activation, usage, retention, and monetization.
• Maximize user onboarding and adoption so right after signup, users are setup for max success. Creating time to value for our users as quickly as possible is the highest priority. 
• Develop and implement strategies to help users increase usage, retention, and upsells month over month. If a customer increases their usage, they will retain. If they decrease usage, they have a greater probability to churn.
• Collaborate with cross-functional teams to identify, prioritize, and implement high-impact product initiatives that drive user engagement and revenue growth.
• Leverage data-driven insights and customer feedback to optimize user onboarding, engagement, and conversion.
• Drive a culture of experimentation, utilizing A/B testing, rapid prototyping, and iterative development to continuously improve product performance and user experience.
• Monitor and analyze key performance indicators (KPIs) to measure the success of product-led growth initiatives and make data-informed decisions.
• Stay current on industry trends, competitive landscape, and best practices in product-led growth and SaaS, adapting strategies as needed.
• Partner with Marketing, Sales, and Product teams to develop targeted messaging and positioning for product-led growth initiatives.
• Build and maintain strong relationships with internal stakeholders to ensure alignment on goals, objectives, and resource allocation.

• 7+ years of experience in product management, growth marketing, or a similar role, with deep experience in SaaS and product-led growth SaaS strategies.
• Proven track record of driving user acquisition, onboarding, engagement, and revenue growth through product-led initiatives.
• Strong analytical skills, with experience using data to inform product decisions and drive growth.
• Familiarity with A/B testing, user testing, and other experimentation methods.
• Excellent cross-functional collaboration and communication skills, with experience working in a fast-paced, high-growth environment.
• Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Passion for creating exceptional user experiences and delivering value to customers.
• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.