Windows Systems Engineer

Electric is the industry leader in providing world-class IT technology and real-time support for small and mid-sized businesses. With over 1,000 customers and more than 45,000 employee end-users, Electric’s IT platform includes: real-time support powered by 200+ IT technicians, security, device & inventory management, network & server management, application & cloud management, employee on-boarding and off-boarding, procurement & provisioning, and data monitoring & insights. Electric is a Series D company funded by an all-star team of investors including: Bessemer Venture Partners, GGV Capital, 01 Advisors, Primary Venture Partners, Bowery Capital, Slack, Atreides Management, Vintage Investment Partners, and Greenspring Associates.

Electric has over 600 employees and is led by a seasoned executive team. Our company is a fun, fast-paced environment with enormous opportunities for career advancement. We are seeking highly motivated, detail-oriented go-getters who want to move up in a growth stage technology company.

Overview 

The Windows Systems Engineer position is a hybrid position delivering architecture, configuration, integration, and education of Microsoft products.

What You'll Do:

• Integrating, deploying, and configuring Intune either in a co-management or standalone manner
• Enterprise support, administration and troubleshooting for Autopilot and Mobile Device Management
• Working / supporting MDM, RMM and Endpoint Management for enterprise customers
• Develop, test, and maintain Windows system configurations, including a baseline build specification for all new devices deployed throughout the customer district
• Assist in creating scripts, custom installers, and developing custom procedures to support the Project Team as needed
• Mentor other team members on leveraging Intune and other Microsoft products

Who you are:

• 4+ years experience with Intune administration, design, and implementation, including device management, autopilot, and SCCM
• 3+ years of recent hands-on production environment experience supporting and implementing Windows Workstations, Windows Server, AD, Exchange, Office 365, Hyper-V or VMware, Amazon AWS or Azure
• 3+ years experience authoring and implementing automation scripts in Windows
• Experience working with Kaseya or other remote monitoring and management (RMM) software, including monitoring and management packages
• Experience managing conditional access, configuration profiles and device compliance
• Experience and understanding of Terminal / Remote Desktop Services
• Experience creating and presenting technical content as a subject matter expert
• Familiarity with Google Workspace and Google Cloud Platform
• Familiarity with cloud hosted services such as Virtual Machines, Apache/Tomcat, IIS on AWS and other similar providers
• Familiarity with concepts relating to creation and deployment of certificates
• General familiarity with networking concepts, including troubleshooting wireless infrastructure issues
• General familiarity with supporting Apple hardware or macOS and iOS

Skills:

• Microsoft Intune
• Microsoft SCCM
• Windows Autopilot
• Kaseya
• Automation
• Powershell
• Adobe Creative Suite
• Adobe Creative Cloud
• Slack
• Atlassian JIRA
• Microsoft 365 Certified: Enterprise Administrator Expert
• MS-100 / MS-101

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users.

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