Workplace Operations Lead

• Office Operations from Zero. There is no maintenance schedule no vendor management system no supply chain no equipment inventory. You'll build all of it. Cleaning repairs kitchen space design construction coordination visitor readiness. When a partner walks in the office looks like a company worth $100M+ because you made it that way.
• Vendor and Partner Infrastructure. You'll own every external relationship that keeps the company running - bookkeeper CPA legal team HR coordinator cleaning crew catering AV IT. Contract routing renewal calendars competitive bidding performance tracking. Today these relationships are scattered across three people's inboxes. You'll centralize them into a system.
• New Hire Onboarding End-to-End. Right now every new hire is improvised. You'll build the system: pre-arrival equipment and credentials Day 1 structured schedule Week 1 role-specific tracks Day 30 check-in. When someone starts they have everything without a single leader lifting a finger.
• Event Execution. Internal offsites all-hands meetings community events brand activations. You own the logistics: venue catering AV vendor coordination budget tracking. Creative direction stays with our brand team. You make the machinery work.
• Light CEO and Team Support. Travel coordination external meeting logistics interview scheduling. This is roughly 10% of the role and grows over time. You'll also serve as the CEO's in-office sensor - reading team energy detecting tension and flagging issues before they escalate. This requires high EQ and the trust of the team.
• Digital Workspace Administration. Our team runs on Notion and AI tools daily. You'll maintain workspace hygiene manage templates and handle light automation. Not building new AI systems - keeping the digital environment as well-organized as the physical one.

• You build systems not maintain them. Your resume has at least two examples of creating operational infrastructure where none existed. You don't need a playbook - you write the playbook. Optimizers who improve existing processes are valuable but this role needs a builder.
• You own outcomes with zero ego about task scope. Some days you're redesigning the onboarding flow. Other days you're restocking the kitchen or troubleshooting the printer. You measure yourself on how smoothly the company operates not on how senior your tasks look.
• You notice what's about to break. You see the vendor contract expiring in 60 days and start the renewal. You see the onboarding checklist missing a step that cost the last hire two hours. The best version of this role is invisible - everything works nobody knows why.
• You are comfortable with AI tools and learn new technology fast. Every person on this team uses AI daily - Claude Notion AI automated workflows. You don't need to be an engineer but you need to be genuinely comfortable adopting new tools and figuring them out on your own.
• You handle sensitive information with absolute discretion. You'll see financial data legal correspondence personnel decisions and strategic plans. You exercise independent judgment about when to surface something and when to handle it yourself.

• Base: $100000 - $140000. Competitive for the role. Your base covers your life; your ownership builds your freedom.
• Equity: You receive a formal ownership stake via Profits Interest Units (PIUs) - Class B Membership Interests with a $0 strike price. Not options. Not RSUs. Actual ownership that participates in the upside from day one and qualifies for Capital Gains tax treatment.
• Profit Sharing: As an equity holder you receive a pro-rata share of the company's Free Cash Flow - real cash every year. Not a promise tied to a future exit.
• Liquidity: We run an Annual Tender Offer where the company buys back vested interests at fair market value. You can convert ownership into cash every year. No waiting for an IPO.
• Benefits: 100% premium coverage for you and your family daily catered lunches unlimited PTO that we actually expect you to use.

What We Do

Product.ai (formerly Demand.io) is the truth layer for commerce. Built on Axiomatic Intelligence — a proprietary adversarial reasoning methodology that stress-tests product claims against physics economics and engineering constraints — Product.ai delivers verified purchase verdicts not summaries. Product.ai tells consumers when NOT to buy. Product.ai emerges from Demand.io a profitable bootstrapped AI commerce company whose SimplyCodes platform processes over $1B in annual transaction value with a team of 20. Founded by Michael Quoc.

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