Workplace Service Delivery Senior Analyst

Point of contact in providing consultative guidance to different Workplace functional teams regarding audit and certifications.  He / She has a client facing role and acts as liaison for WP audits and other certification concerns. 

• Project manage audits and inspections for Workplace
• Project manage ISMS implementations
• Project manage Workplace wide audits
  • ISO27001
  • ISO22301
  • SSAE16
  • People capability maturity model (PCMM)
  • Legal Compliance Audit
  • Global Internal Audit
• Project manage internal audits
  • Legal compliance
  • Site Security Assessment
  • WP Internal Assessment

• Liaise with difference gear leads on their compliance to
  • Asset Inventory
  • Access Control Review of Nab groups, SharePoint, Shared drive, Workplace or global managed systems.
  • Roll in and Roll off process
  • ISO27001, ISO14001, ISO 22301 Certification
  • Government Requirements (as defined in Compliance Manual)
  • Other relative Compliance cascaded to Workplace Compliance team by the business
• Monitor metrics and action plans from different functional teams.
• Audit Workplace functional groups and contractors in adherence to documented processes and system requirements.
• Assists various functional groups in identifying problem areas and coming up with mutually agreeable solutions
• Analysis and documentation of business processes, people, technology as required by certification bodies
• Review of current Workplace processes and their impact to certifications
• In certain cases, act as point of contact for Workplace in certification activities which may include Information security (ISO27001), Environment (ISO14001:2004), Business continuity (ISO22301), SSAE16, PCMM, other client related audits and government inspection.
• In certain cases act as system administrator for Workplace SharePoint site and Intelligent Compliance Platform.
• Provide guidance in preparation of a client audit to Workplace functional teams.
• Serves as a point of contact on gathering client audit requirements
• Serves as the Workplace point of contact of project on certification and client audits.
• Gather responses of SME’s per Workplace function based on the agreed SLA.
• Analyze audit statistics and provide recommendation