401(K) Jobs in Silver Lake, WI
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Program Director- High Acuity DD/IDD Services
Company: Dungarvin
Location: Madison, WI
Posted Mar 12, 2024
<p><b>Company Description<b> <p><p><strong><u>A LITTLE ABOUT US<u><strong><p> <p>At Dungarvin were not just a national company were a family of caring passionate and dedicated team members working together nationwide to offer topnotch communitybased support Our mission is simple Were here to provide exceptional assistance to individuals with intellectual and developmental disabilities including those facing mental health behavioral or significant medical challenges<p> <p><b>Job Description<b> <p><p><u><strong>WHAT WE OFFER<strong><u><p> <ul><li><strong>Starting Pay with a Bachelors Degree $57000year<strong><li> <li><strong>$2000 Signon Bonus <strong><li> <li>Innovative collaborative environment with worklife blend<li> <li><strong>401 K plan with a 3 employer match at one year of services<strong><li> <li>Companyprovided hardware and cell phone stipend<li> <li>Pet Insurance<li> <li><strong>PTO that increases with tenure<strong><li> <li>PTO Donation Program<li> <li>Medical dental and vision Domestic partners eligible for Dental<li> <li><strong>FREE Longterm and FREE Life Insurance <strong><li> <li>Supplemental Insurance FSA and HSA<li> <li>Mileage reimbursement<li> <li>Growth and Development Opportunities<li> <li>Employee Referral Program<li> <li>Employee Assistance Program<li> <li>Job mobility options within Dungarvin 15 states of services<li> <li>Discount on your personal Verizon monthly bill among other national discount programs<li> <li>A dedicated training department with paid training<li> <ul><p><u><strong>WHAT YOU WILL DO<strong><u><p> <p>As the <strong>Program Director<strong> you will have oversight and be responsible for coordinating and managing the overall assigned program or programs residential andor day program in relation to individuals with developmental disabilities IDD <strong>This position is a mixture of both direct care and supervisory duties<strong><p> <ul><li>Personnel management and program coordination including but not limited to assuring they complete orientation and ongoing training <li> <li>Monitor all aspects of the program including but not limited to developing individual goals and plans implementing the program <li> <li>Assure coordination and management of the overall operations medical financial and maintenance aspects of the programs through guiding and directing the designee of the site<li> <li>Experience supervising staff and working with people with disabilities challenging behaviors and those requiring crisis management and behavior interventions<li> <ul><p><strong>HOURS<strong><p> <ul><li>Must have a flexible schedule with the ability to be on call when needed This includes weekends and odd hours<li> <ul><p><b>Qualifications<b> <p><p><u><strong>WHAT WE LOOK FOR<strong><u><p> <ul><li><strong>Bachelors degree in a human services field of study Required<strong><li> <li>At least 1 year full time direct experience working with participants with developmental disabilities or intellectual disabilities <li> <li>At least 2 years of experience in management<li> <li>Must demonstrate good decisionmaking time management and communication skills and be responsible mature and flexible<li> <li>Valid drivers license<li> <ul><p><b>Additional Information<b> <p><p>Dungarvin is an affirmative action and equal opportunity employer At Dungarvin we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger<p> <p>LIonsite<p> <p>DMNJ<p> <p>31224<p>
Actuarial Manager - Remote
Company: WPS Health Solutions
Location: Madison, WI
Posted Mar 14, 2024
<p><strong>Who We Are<strong> <p> <p>WPS Health Solutions is a leading notforprofit health insurer and federal government contractor headquartered in Wisconsin WPS offers health insurance plans for individuals families seniors and group health plans for small to large businesses We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of activeduty and retired military personnel across the US and abroad WPS Health Solutions has been making health care easier for the people we serve for more than 75 years Proud to be military and veteran ready <p> <p><strong>Culture Drives Our Success<strong> <p> <p>WPS Culture is where the great work and innovations of our people are seen fueled and rewarded We accomplish this by creating an inclusive and empowering employee experience We recognize the benefits of Diversity Equity and Inclusion as an investment in our workforceboth current and futureto effectively seek leverage and include diverse perspectives that fuel agility and innovation on highperforming teams This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities <p> <p>From 2021 to 2023 WPS Health Solutions was recognized for several awards <p> <ul><li>Madison Wisconsins Top Workplaces <li> <li>USA Top Workplaces and the cultural excellence awards for Remote Work and WorkLife Flexibility<li> <li>Achievers 50 Most Engaged Workplaces® with the further honor of Achievers Elite 8 winner in the category of Culture Alignment <li> <li>DAV Patriot Employer<li> <li>VETS Indexes 4 Star Employer<li> <li>BBB Torch Award for Ethics from Better Business Bureau of Wisconsin<li> <ul><p><strong>Role Snapshot <strong> <p> <p>We are seeking a talented Actuarial Manager to work in our WPS Health Insurance business line This position will play a critical role in ensuring the financial health and competitiveness of our products In this leadership position you will leverage your actuarial expertise to directly impact our financial performance product offerings and longterm strategy In this role you will <p> <ul><li>Lead and mentor a team of 4 Actuarial Analysts fostering a collaborative and highperforming work environment This includes providing coaching reviewing and overseeing work for accuracy and timeliness and creating opportunities for professional growth<li> <li>Prepare budgets for yearend forecasts and ensuring forecasts are accurate<li> <li>Oversee and report on the financial results of various WPS health insurance products and reporting this information to executive level leadership<li> <li>Analyze data and trends to understand factors impacting future revenue and claims costs<li> <li>Recommend and implement rate adjustments administrative changes or other risk management strategies to achieve financial projections<li> <li>Monitor and manage the overall financial performance of all WPS health insurance products<li> <li>Review recommend and approve rate changes for insurance products corporate reserves and financial reports<li> <li>Evaluate the impact of new health insurance laws and regulations on WPS products to determine financial impact on WPS Health Insurance products<li> <ul><p><strong>How do I know this opportunity is right for me If you <strong> <p> <ul><li>Are interested in working for a smaller insurance company where you will have an opportunity to work with pricing reserving group ACA and Medicare Supplement products<li> <li>Excel in a smaller environment where all hands are on deck and are motivated to learn and expand your knowledge<li> <li>Are a strong leader that has a proven history of successfully leading and developing teamsprograms<li> <li>Have experience working with providers to develop creative reimbursement arrangements OR have an interest in doing this<li> <li>Possess strong data analytics experience including predictive modeling and risk scoring models<li> <li>Hold ACA knowledge directly related to risk adjustment or have an interest in learning risk adjustment operations<li> <li>Are process improvement minded and continually seek out new and creative ways to approach challenges<li> <ul><p><strong>What will I gain from this role<strong> <p> <ul><li>Experience launching new health insurance products to the market<li> <li>Access and collaboration with senior leadership and our executive leadership team<li> <li>Experience developing strategies for growth and profitability<li> <li>Being part of a forwardthinking Health Insurance company that embraces change<li> <li>Working in an environment that serves our Nations military veterans Guard and Reserves along with their families<li> <li>Working in a continuous performance feedback environment<li> <ul><p><strong>Minimum Qualifications <strong> <p> <ul><li>Bachelors Degree in related field or equivalent post high school andor related work experience<li> <li>3 or more years of related work andor leadership experience<li> <ul><p><strong>Preferred Qualifications <strong> <p> <ul><li>Bachelors degree specifically in Actuarial Science Mathematics Risk Management or Statistics<li> <li>5 or more years of related experience including 3 or more years of experience in the health insurance industry<li> <li>2 or more years staff supervision with direct program responsibility<li> <li>Associate of the Society of Actuaries designation <li> <li>Experience in pricing provider financial economics reserving Part D ACA individual or small group Medicare Supplement and stop loss<li> <li>Experience quoting large groups and working with ASO groups<li> <ul><p><strong>Remote Work Requirements<strong> <p> <ul><li>High speed cable or fiber internet<li> <li>Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection can be checked at httpsspeedtestnet<li> <li>Please review Remote Worker FAQs for additional information<li> <ul><p><strong>Travel<strong> <p> <ul><li>Minimal less than 5 travel to our corporate office in Madison Wisconsin management meetings<li> <ul><p><strong>Salary Range <strong> <p> <p>$120000 to $160000 <p> <p>The base pay offered for this position may vary within the posted range based on your jobrelated knowledge skills and experience <p> <p><strong>Work Location<strong> <p> <p>We are a remotefirst organization and offer remote work in the following approved states <p> <p>Arizona Colorado Connecticut Florida Georgia Illinois Indiana Iowa Michigan Minnesota Missouri Nebraska Nevada New Jersey North Carolina North Dakota Ohio South Carolina South Dakota Texas Virginia Wisconsin <p> <p><strong>Benefits<strong> <p> <ul><li>Remote work option available<li> <li>Performance bonus andor merit increase opportunities<li> <li>401k with <strong>dollarperdollar match up to 6 of salary <strong>100 vested immediately<li> <li>Competitive paid time off<li> <li>Health insurance dental insurance and telehealth services start <strong>DAY 1<strong><li> <li> Employee Resource Groups<li> <li>Professional and Leadership Development Programs <li> <li> Review additional benefits here<li> <ul><p><strong>Sign up for <strong><strong>Job Alerts<strong> <p> <p><strong>FOLLOW US<strong> <p> <p><strong>Instagram<strong> <p> <p><strong>LinkedIn<strong> <p> <p><strong>Facebook<strong> <p> <p><strong>WPS Health Blog<strong> <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>
IT GRC - Regulatory Response Specialist II
Company: Northwestern Mutual
Location: Milwaukee, WI
Posted Mar 14, 2024
<p><b><b> At Northwestern Mutual we are strong innovative and growing We invest in our people We care and make a positive difference <b><b><br ><b> At Northwestern Mutual we believe relationships are built on trust <b> That our lives and our work matter These beliefs launched our company nearly 160 years ago Today theyre just a few of the reasons why people choose to build careers at Northwestern Mutual <br ><b> Were strong and growing <b> In a company with such a long and storied history this may be the most exciting and important time to be a part of Northwestern Mutual Were strong innovative and growing <br ><b> We invest in our people <b> We provide opportunities for employees to grow themselves their careers and in turn our business <br ><b> This position is a hybrid position Onsite days will be required M T W for Milwaukee <b> <br ><b> Whats the role <b> <br >As a member of Northwestern Mutuals NM IT regulatory readiness and response team you will play a crucial role in empowering our technology teams to confidently demonstrate compliance with a wide range of existing and emerging IT and cybersecurity regulations In this role you will design and execute programs related to New York Department of Financial Services NYDFS Cybersecurity regulation the National Association of Insurance Commissioners NAIC model data security law and other risk and compliance initiatives Your responsibilities will include cultivating relationships with IT process owners across the Technology function serving as a consultant and advocate for teams adopting new requirements providing executive leaders with support for required attestations and monitoring the regulatory landscape for emerging topics Youll hold yourself to a high standard proactively working to attainimprove pertinent industry knowledge <br ><b> Primary Duties and Responsibilities <b> <br ><p><ul><li> Accountable for executing on large sophisticated and ambiguous IT efforts as part of the second line of defense<li> <li> Executing and evolving programs to meet cybersecurity regulation including NYDFS cybersecurity regulation and Wisconsin Office of the Commissioner of Insurance OCI Insurance Data Security law among others<li> <li> Evaluating proposed IT regulations for applicability to NMs IT environment<li> <li> Developing responses to examinations by regulators including the Security and Exchange Commission SEC and Office of the Comptroller of the Current OCC among others<li> <li> Performing key responsibilities on IT topics related to internal controls over financial reporting ICFR which may include identification of IT risk and controls identification of interface controls or detailing data flow diagrams<li> <li> Accountable for working as part of a team to facilitate the periodic review of access<li> <ul><p> <br ><b> Bring your best What this role needs <b> <br ><p><ul><li> Bachelors degree with an emphasis in MIS Business or related field or related work experience beyond the minimum required<li> <li> 3+ of experience in information systems or systems audit with a proven knowledge in technologies and processes<li> <li> Previous experience with regulatory certifications to regulators such as NYDFS and WIOCI<li> <li> Previous experience with examinations by regulators<li> <li> Previous experience with SarbanesOxley SOX or Model Audit Rule MAR including the ability to assess and implement IT general controls desired<li> <li> Shown flexibility to adjust to changing business needs by effectively handling and prioritizing concurrent assignments<li> <li> Proven ability to independently identify and resolve critical issues through effective problemsolving skills<li> <li> Strong ability to develop and leverage relationships<li> <li> Excellent interpersonal skills passionate about facilitation of meetings<li> <li> Ability to deliver informative wellorganized documentation and ability to effectively communicate in difficult andor sensitive situations<li> <ul><p> <br ><b> Our Benefits <b> <br ><p><ul><li> Tons of room for career growth<li> <li> We offer highly competitive compensation including annual bonus opportunities<li> <li> MedicalDentalVision plans 401k pension program<li> <li> We provide tuition reimbursement PTO and Holiday Pay<li> <li> We provide extensive Professional Training Opportunities<li> <li> We offer an excellent WorkLife Balance<li> <ul><p> <br >LIHybrid <br ><b> Compensation Range <b> <br >Pay Range Start <br >$6356000 <br >Pay Range End <br >$11804000 <br >Northwestern Mutual pays on a geographicspecific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills education training credentials and experience of the candidate the scope complexity as well as the cost of labor in the market and other conditions of employment At Northwestern Mutual it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case Please note that the salary range listed in the posting is the standard pay structure Positions in certain locations such as California may provide an increase on the standard pay structure based on the location Please click here for additional information relating to locationbased pay structures <br ><b><b> Grow your career with a bestinclass company that puts our clients interests at the center of all we do Get started now <b><b><br >We are an equal opportunityaffirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion gender identity or expression sexual orientation national origin disability age or status as a protected veteran or any other characteristic protected by law <br >If you work or would be working in California Colorado New York City Washington or outside of a Corporate location please click here for information pertaining to compensation and benefits <br ><b>FIND YOUR FUTURE<b><br >Were excited about the potential people bring to Northwestern Mutual You can grow your career here while enjoying firstclass perks benefits and commitment to diversity and inclusion <br ><p><ul><li>Flexible work schedules<li> <li>Concierge service<li> <li>Comprehensive benefits<li> <li>Employee resource groups<li> <ul>
Director, Partner Sales LATAM
Company: Ivanti
Location: Salt Lake City, UT
Posted Mar 13, 2024
<p><strong>Who We Are<strong> <p> <p>Ivantis platform makes it possible for employees to stay productive secure and engaged wherever they are That starts with us With headquarters in Utah offices in London and Paris and nearly 3200 employees in 25 countries around the world we are the Everywhere Workplace its a great time to work for Ivanti <p> <p>We anticipate our customers needs we are highly responsive and we deliver innovative solutions that exceed their expectations Our mission is to be a global technology leader enabling organizations to thrive in the Everywhere Workplace automating the tasks that discover manage secure and service all of their IT assets <p> <p><strong>Our Culture<strong> <p> <p>Teamwork is intrinsic to what we do and why we do it We are accountable to each other and support one another We provide opportunities to grow learn add value and thrive while also achieving new levels of performance We treat all with appreciation dignity and respect It is through diverse and inclusive hiring decisionmaking and commitment to our employees and partners that we will continue to build and deliver worldclass solutions for our customers <p> <p><strong>Position Summary Position Title Director Partner Sales LATAM<strong> <p> <p>We have an amazing opportunity for an experienced and motivated leader to drive revenue growth for the Ivanti Americas Channel Organization <p> <p>This is a quotacarrying position which carries a great deal of visibility into our leadership organization and will impact our fastgrowing organization This position reports to the VP of Americas Channel Sales <p> <p>This role will be responsible for managing the Latin America channel ecosystem to maximize revenue growth opportunities with consists of resellers distributors and agents within this community In addition the role of Director Partner Sales plays a critical role through refining the LATAM GTM Strategy as needed building and executing LATAM Channel Strategy from top to bottom primarily focused on Ivantis ExM Unified Endpoint Management UEM and Security solutions Provide Forecast monthly and quarterly forecasting of the LATAM Business Manage and support the Ivanti agents in LATAM <p> <p><strong>RESPONSIBILITIESDUTIES<strong> <p> <ul><li>Manage teams that includes Sales Marketing and PreSales<li> <li>Manage multiple channel routes to market team to help accelerate revenue growth<li> <li>Achieve sales profitability and partner growth objectives<li> <li>Manage sales pipeline<li> <li>Team with partner marketing to support pipeline generation leveraging MDF<li> <li>Drive common vision between Ivanti and partners<li> <li>Support the development and execution of the partners business plan advising on strategic development andor expansion by industry geography and solution<li> <li>Provide recommendations to improve partners sales strategies coverages and capabilities<li> <li>Close collaboration with Ivanti leadership<li> <li>Develop and execute channel strategy in alignment with Ivantis Americas sales model to contribute to sales targets<li> <li>Host and run quarterly business reviews<li> <li>Drive 10 annual incremental revenue<li> <li>Interact and engage with the Americas Senior Leadership Team SLT<li> <li>Drive forecast reviews with the Americas Channel Team<li> <li>Develop and support execution of approved partner business plans<li> <li>Contribute to partner marketing plans<li> <li>Attend User Groupsmarketing events in the field when appropriate<li> <li>Own and drive relationship with Channel Operations and Programs Partner and Growth Marketing Professional Services and Product Management to ensure alignment<li> <li>Contribution andor ownership of strategic projects and initiative as direct by VP of Channel Sales<li> <ul><p>Must drive cadence of regular calls and meetings 11s team meetings etc that have objectives and goals driving to clear business outcomes <p> <p><strong>QUALIFICATIONS<strong> <p> <p><strong>Required Skills and Experience<strong> <p> <ul><li>710 years of Management and Sales experience within channel partner ecosystem managing relationships in Latin America<li> <li>Previous Management of work teams required<li> <li>Speaking Spanish and Portuguese is required<li> <li>Extensive experience with channel partners service providers or endcustomers in a dynamic software environment<li> <li>Proven background in strategy and execution along with a desire to build scaled partner programs through crossfunctional GTM motions<li> <li>Thorough understanding of channel sales VAR Distributors and MSPs<li> <li>Strong business development skills with demonstrable success in new partner recruitment<li> <li>Highly motivated individual with welldeveloped business acumen<li> <li>Ability to encourage continuous creativity<li> <li>Strong organizational skills with ability to handle various tasks attention to detail<li> <li>Strong leadership skills with the ability to manage a team<li> <li>Strong interpersonal skills with ability to build and maintain C level<li> <li>Partner relationships<li> <li>Proven experience in supporting partner marketing planning<li> <li>Inspire longterm growth opportunities for the team<li> <li>Inspire work with a sense of purpose<li> <li>Proven ability to work smarter not harder<li> <ul><p><strong>Preferred Qualifications <strong> <p> <ul><li>Experience using Salesforcecom for opportunity management activity tracking and reporting<li> <li>Experience in the Security andor IT Service Management software space<li> <li>Good Microsoft office skills Word Excel Outlook PowerPoint<li> <li>Excellent communication skills written and spoken<li> <ul><p><strong>EducationLicensingCertification<strong> <p> <ul><li>4 year degree in Business or equivalent experience<li> <li>Requires fluency in English Spanish Portuguese<li> <ul><p>This is a remote opportunity based in the US and will require travel up to 50 <p> <p><strong>Additional Information<strong> <p> <p><strong>As part of our team youll enjoy<strong> <p> <ul><li>Competitive salary<li> <li>Exceptional benefits package<li> <li>Flexible Vacation amp Paid Time Off<li> <li>401k plan<li> <ul><p>At Ivanti we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race color religion sex pregnancy including childbirth lactation and related medical conditions national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information including characteristics and testing military and veteran status and any other characteristic protected by applicable law Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company and we seek to recruit develop and retain the most talented people from a diverse candidate pool<p>
Business Solutions Architect
Company: Apple Leisure Group
Location: Milwaukee, WI
Posted Mar 13, 2024
<p>At Apple Leisure Group we care for people so they can be their best We deliver distinctive experiences for our guests while providing a world of understanding and care We strive to be the first choice in vacation travel enriching lives and uniting the world <p> <p>Grow your career as a successful <strong>Business Solutions Architect<strong> within Apple Leisure Group Vacations one of our 14 industryleading brands In this role you join our Transformation Office and work with crossfunctional teams to drive transformative business initiatives aimed at creating customer value revenue and operational efficiency ensuring that projects align with business strategies and financial priorities The position requires a curious creative and detail oriented mind that is customer centric and focused on efficiency process improvement and fiscal outcome The role will support the development of future state vision and the transformation roadmap <p> <p><strong>A successful Business Solutions Architect will <strong> <p> <ul><li>Engage with colleagues in developing near and long terms transformative solutions to drive customer value revenue satisfaction and efficiency <li> <li>Partner and consult with stakeholders to analyze processes identifying and recommending feasible options to standardize optimize and transform while identifying potential automation opportunities<li> <li>Conduct financial analysis to determine and communicate benefitsROI of projects providing recommendation for metrics to report business outcome over time<li> <li>Anticipate emerging trends and risks as basis for recommending transformative project considerations<li> <li>Collaborate to define and influence vision and scope of projects to align with strategic objectives<li> <li>Translate conceptual requirements to functional requirements for development<li> <li>Meet and communicate regularly with stakeholders and leadership<li> <ul><p><strong>A successful Business Solutions Architect will have<strong> <p> <ul><li>Bachelors Degree in related field or equivalent experience Preferred Engineering Science Math or quantitative background<li> <li>35 years relevant experience in process mapping and analysis requirement gathering and documentation<li> <li>Demonstrated ability to manage multiple priorities and meet deadlines<li> <li>Strong verbal written and interpersonal communication skills<li> <li>Team player but also able to work independently<li> <li>Knowledge of Robotic Process Automation RPA strongly desired<li> <li>Knowledge of Project Management Six SigmaLean methodologies and business transformation preferred<li> <li>Travel industry experience a plus<li> <li>Exceptional communication and interpersonal skills and the ability to articulate ideas clearly in oral and written communication <li> <li>Proven ability to partner with internal stakeholders build consensus and alignment and deliver key objectives <li> <li>Ability to work successfully in a fastpaced environment<li> <ul><p><strong>About Apple Leisure Group<strong> <p> <p>As North Americas only vertically integrated travel hospitality and leisure management group Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands Our unique niche allows us the special opportunity to oversee every aspect of the travel experience from the moment a guest books a trip to the time they return home ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments comprising <p> <ul><li><strong>Vacations<strong> The largest seller of vacation packages and charter flights in the US for travel to Mexico and the Caribbean moving approximately 32 million passengers annually through wellestablished vacation brands<li> <li><strong>Resort Brand Management <strong>Management of 5star and 4star luxury resorts<li> <li><strong>Destination Management Services<strong> Bestinclass destination management services provided by Amstar® DMC and Worldstar®<li> <li><strong>Loyalty Program<strong> Exclusive loyalty program Unlimited Vacation Club®<li> <li><strong>Technology Solutions<strong> Innovative technology solutions provider Trisept Solutions® connecting over 88000 travel agents with leading travel suppliers<li> <ul><p>To learn more about the Apple Leisure Group advantage visit appleleisuregroupcom <p> <p><strong>About APPLE VACATIONS<strong> <p> <p>The 1 vacation brand in the world for packages to Mexico and Dominican Republic offers the convenience of onestop shopping Apple Vacations® clients have access to flight hotel and transfers they can also choose an allinclusive resort where meals drinks and more are included all for one affordable price <p> <p><strong>Our Values<strong> <p> <p>At ALG we call our employees Colleagues because we are more than just employees We care for people so they can be at their best we provide a world of understanding and care and we deliver distinctive experiences for our guests Our Values by which we operate <p> <p>Empathy Integrity Respect Inclusion Experimentation Well Being <p> <p><strong>ALGs Commitment to Diversity amp Inclusion<strong> <p> <p>Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization With the value of INCLUSION we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments <p> <p><strong>Benefits at a Glance <strong> <p> <p>We offer competitive salaries and a comprehensive benefit package to our US based employees <p> <ul><li>Medical Dental and Vision Insurance<li> <li>Basic Life Insurance<li> <li>Short amp Long Term Disability<li> <li>Paid Parental Leave<li> <li>Corporate Wellness Program<li> <li>Travel Discounts amp Deals<li> <li>Paid Time Off amp Holidays<li> <li>401k Plan with Company Match<li> <ul><p>We are proud to be an EEOAA employer MFDV We maintain a drugfree and tobaccofree workplace and perform preemployment background checks<p>
Territory Sales Representative
Company: Amtraco, Inc.
Location: Milwaukee, WI
Posted Mar 14, 2024
<p>We are a distributor of industrial and custom rubber and plastic products<p> <p>Outside Sales Representative Job Responsibilities<p> <p>Meets territory goals by making sales calls reporting sales information and resolving problems<p> <p>Outside Sales Representative Job Duties<p> <p>Maintains customer database by inputting customer profile and updates preparing and distributing monthly reports<br >Update the Region and National Sales Manager with project requests sales data and other customer data<br >Provides product promotion and pricing information by clarifying customer request selecting appropriate information forwarding information answering questions In this regard the sales representative will work closely with the inside sales team<br >Provides sales vs projection results by preparing and forwarding sales tracking reports<br >Forwards samples by entering request arranging shipment notifying customer<br >Establishes customers in the vendor managed inventory program working directly with route sales personal to facilitate and grow the program<br >Prepares sales presentations developing presentation formats and materials<br >Identifies and implements strategies to grow the sales in the territory<br >Works with the sales engineers on new product opportunities<br >Other tasks and duties as required<p> <p>Outside Sales Representative Skills and Qualifications<p> <p>Data Entry Skills Reporting Skills Administrative Writing Skills Understanding the Customer Customer Focus Informing Others SelfDevelopment Attention to Detail Professionalism Microsoft Office Skills Teamwork<p> <p>Outside Sales Representative Requirements<p> <p>Associates Degree Bachelors Degree Preferred<br >Clean Driving Record<br >Ability to Travel 2030<p> <p>Company Benefits<p> <p>Competitive Salary<br >Earned Commission amp Sales Quota Bonuses<br >Earned Vacation<br >Paid Holidays<br >Health Insurance<br >Dental Insurance<br >Vision Insurance<br >401k with Company Match<p> <p>We are a Drug Free Workplace<p> <p>Equal Opportunity Employer Minorities Women Veterans Disabilities<p>
Sr. Data Engineer
Company: Brady Corporation
Location: Milwaukee, WI
Posted Mar 14, 2024
<p><strong>Job Description<strong> <p> <p><strong>Who we are<strong> <p> <p>Brady makes products that make the world a safer and more productive place We are a global leader in safety identification and compliance solutions for a diverse range of workplaces From the depths of the ocean to outer space from the factory floor to the delivery room were just about everywhere you look Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications powered by our worldclass manufacturing capabilities <p> <p>We have a diverse customer base in industries including electronics telecommunications manufacturing electrical construction healthcare aerospace and more As of July 31 2023 Brady employed approximately 5600 people worldwide Our fiscal 2023 sales were approximately $133 billion Brady stock trades on the New York Stock Exchange under the symbol BRC You can learn more about us at wwwbradycorpcom <p> <p><strong>Why work at Brady<strong> <p> <p>A career at Brady means working for a global company that has thrived for over 100 years and whose innovative spirit drives our future growth <p> <p>Brady offers competitive pay and great benefits supported by a culture that encourages collaboration and innovation We strive to foster an inclusive workplace where diverse talent can learn grow and succeed And with deeply rooted values no matter where you work at Brady youll feel connected to the community through our charitable contributions and opportunities to give back <p> <p>Our headquarters are in Milwaukee Wisconsin but we have more than 70 locations globally giving our employees the opportunity to work with colleagues around the world <p> <p><strong>What we need<strong> <p> <p>Brady Corporation is seeking a Senior Data Engineer The Senior Data Engineer is responsible for design development and support of data pipelines from multiple applications and sources to facilitate data hubdata analytics needs Our team partners with Sales Marketing Finance and Operations business users and data scientists to help develop data driven insights and make datadriven decisions The Senior Data Engineer works with various data and BI tools and technologies such as Python Net SQL Server SSIS and etc <p> <p><strong>What youll be doing<strong> <p> <p><p><ul><li>Develop data pipelines from multiple sources using Python with API calls<li> <li>Develop SQL code or SSIS data flow to integrate and transform data from multiple sources into useful consistent and easily consumable data elements<li> <li>Work with business analysts and business users to understand data requirements and map into easy consumable data elements<li> <li>Provide ongoing enhancement and support for data pipelines in the production environment Understand critical needs of the business identify and fix issues with a sense of urgency <li> <li>Participate in discussions on design options and approaches propose solutions and develop the new capabilities <li> <li>Perform and lead the code reviews to identify coding process and functionality improvements <li> <li>Work on troubleshooting identifying issues and performance bottlenecks problem solving and impact analysis<li> <li>Follow the Scrum process and take ownership of Jira stories<li> <li>Lead the offshore developers provide directions and guide them with development and support processes<li> <p><p><ul><p><strong>What youll need to be successful<strong> <p> <p><p><ul><li>Bachelor of Science in Computer Science Engineering or related field<li> <li>Selfmotivated with a strong work ethic ability to work independently as well as ability to work within a team<li> <li>Strong communication skills ability to communicate well with technical and nontechnical staff<li> <li>3+ years experience working with Python or NET programming<li> <li>3+ years of experience working with SQL and SSIS development<li> <li>3+ years of experience working with cloud data platform GCP Azure or AWS<li> <li>Strong analytical and problem solving skills including the ability to independently troubleshoot issues and determine and develop the best solution while considering all impacts to the production system<li> <li>Willing to learn and able to adapt to new technologies as needed<li> <p><p><ul><p><strong>Benefits<strong> <p> <p><p><ul><li>Complete insurance coverage starting on first day of employment medical dental vision life<li> <li>401k with company match<li> <li>Tuition reimbursement<li> <li>Bonus opportunity<li> <li>Vacation and Holiday pay<li> <p><p><ul><p>LIHybrid<p>
Enterprise Client Success Manager
Company: Consensus
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><b>About Us <b><p> <p><br ><p> <p><span>Consensus is a top place to work due to the incredible culture our employees have created In fact RepVue has ranked us 1 in their top 20 Best Culture and Leadership category We strive to provide an opportunity to work with a great team with a compelling product with the objective that adding value in your work life fuels the rest of your life We know that a winning company is built on the efforts of its people and thats an environment we foster at Consensus We encourage every employee to bring their authentic self to work and take ownership of their position and their career We strive to give our employees everything they need to make meaningful contributions to the overall success of our company Were looking for gogetters that are excited to thrive in a company going through an exciting growth phase<span><p> <p><br ><p> <p><span>We are a fastgrowing SaaS company based in the United States We are changing the way the world buys enterprise software We do this by providing intelligent demo automation software that helps you scale Presales How does this work<span><p> <p><br ><p> <p><span>We believe buying enterprise software should be simple pleasant and fast instead of complex painful and slow which is how it is today Buyers now want instant access to presales sales engineering resources throughout the buying experience but they find it harder and harder to get what they need Using Consensus a sales engineering team builds a library of reusable interactive video demos that Sales sends out ondemand Consensus automatically personalizes the experience and tracks engagement as the prospect shares the demo with other stakeholders in the buying group bringing the entire buying group to live demos better educated and ready to talk specifics <span><p> <p><br ><p> <p><span>This not only reduces unqualified demos to near zero and can double the presales teams productivity it also removes the demo lag time for prospects and shortens the sales cycle by as much as 68 <span><p> <p><br ><p> <p><b>Our Values <b><p> <p><br ><p> <p><span>Our values are extremely important to us and we hope that they mean something to you too We want everyone to bring their authentic selves to work every day We hope you can help us continue to grow without having to be perfect but willing to put your name on something knowing it is a version one Everyone here takes total ownership and accountability because owning our outcomes means making a real contribution We also believe in a no peacemongering principle We know our path to success is hard and we dont hesitate to ask hard things of others We are respectfully confrontational to one another and ask direct accountability questions <span><p> <p><span>Check out all of our values on our <span>careers page<span> <span><p> <p><br ><p> <p><b>About the Role<b><p> <p> <p> <p>As an Enterprise Client Success Manager youll manage a Book of Business consisting of Enterprise and larger spend MidMarket Accounts You will act as the primary point of contact and advocate for your clients Youll be required to help clients onboard train consult and drive best practices With a coordinated effort from our Account Executive team youll work to expand and grow your Book of Business Your main indicator of success will be how well you drive adoption and growthexpansions within your book of business<p> <p><b>What Youll Do <b> <p><ul><li>Drive retention and growth within your Book of Business<li> <li>Primary Contact for onboarding implementing and training BoB<li> <li>Provide insights to customers to ensure proper Adoption amp ROI Consultative Approach<li> <li>Comfortable trainingpresenting to large teams<li> <li>Ability to proactively understand client needs and respond accordingly<li> <li>Successfully manage and overcome client objections<li> <li>Help monitor and respond to client requests through Chat<li> <li>Consistently log activities as well as updatemaintain account info in CRM<li> <li>Create necessary training materials specific to your clients needs<li> <li>Can work remotely longterm and selfmanage<li> <li>Travel 1020 domestic and internationally<li> <ul><p><b>What Were Looking For <b> <p><ul><li>BABS Preferred<li> <li>5+ years experience in Client Success or Account Management within B2B SaaS<li> <li>Excellent level of accuracy and attention to detail<li> <li>Outstanding communication skills through chat email phone and inperson<li> <li>Comfortable articulating software and engaging with executives VP and CLevel Execs<li> <li>An understanding of the different sales rolespositions within an organization<li> <li>Experience working with crossfunctional teams Sales Product Marketing<li> <li>Successful track record managing a Book of Business Growth as well as Retention<li> <li>Driven selfmotivated enthusiastic and have a cando attitude<li> <li>Access to a quiet and enclosed working environment with a fast internet connection<li> <ul><p><b>At Consensus Youll Get <b> <p><ul><li>Generous employer contribution towards health insurance with multiple plans to choose from dental and vision coverage is available as well<li> <li>HSAFSA programs available to maximize your tax savings<li> <li>401k with company matching contributions<li> <li>Paid parental leave to prioritize your family<li> <li>Unlimited PTO<li> <li>12 company holidays<li> <li>FlexibleRemote work environment<li> <li>Company provided bestinclass WFH setup<li> <li>Professional Development program<li> <li>2 days off each year to volunteer at a charity of your choice<li> <li>Birthdays off<li> <li>Every third Friday of the month off<li> <ul>
Senior Transit Designer or Project Manager
Company: Horrocks
Location: Salt Lake City, UT
Posted Mar 14, 2024
Horrocks is committed to equal pay and opportunity and is committed to leadership development, training opportunities, and mentoring for our staff. We pride ourselves on a fun, dynamic, and flexible office environment. For more information, visit our website at www.horrocks.com Equal Opportunity Employer including disability and protected veteran status You would be working with a team of passionate and fun engineers, planners, and project managers, with an opportunity to diversify your project portfolio and grow in your role. Responsibilities, Expectations, and Duties: As a Senior Transit Designer or Project Manager you will work on a variety of projects including heavy rail, light rail, and bus rapid transit design, as well as station area layout and design of intermodal connections. This position can be based throughout the western United States and reports to the Cottonwood Heights, UT office. We encourage you to apply. Including, but not limited to: Medical, dental, vision, life, and disability insurance Generous paid time off 401(k), with no vesting period Professional development opportunities including in-house training Paid professional organization membership and professional licensure Comp Time Policy - hours worked over 40 in a week can be reimbursed as additional pay at an equivalent hourly rate or banked as additional PTO WHY HORROCKS? The right candidate will: Have project management, design management, or lead design experience on transit-focused projects Lead design efforts from concept-level through ready-for-construction plans, specifications, and cost estimates Coordinate meetings, action items, and other communications with a focus on resolving technical questions and issues Develop and review submittals for compliance with standards and design criteria Prepare engineering-related calculations, reports, memos, drawings, and visual aids Assist in maintaining project controls and documentation Support client relations development and management Qualifications, Skills, and Competencies: It is expected that applying candidates will meet most of these qualifications: Bachelor's degree in civil engineering or closely related field (required) Professional Engineer (PE) (required) 10+ years of relevant experience (preferred) Strong background in transit design including light or heavy rail, bus rapid transit, station area design, or multi-modal connections Familiarity with industry standards for rail, light rail, or bus rapid transit design Experience working for or with public transit and other public agencies Ability to lead and/or support client maintenance and business development efforts Possess an entrepreneurial spirit Effective verbal and written communication skills Thrive in a fun and collaborative environment At Horrocks, you can expect a competitive base salary and award-winning benefits. Some of our active and recently won projects include: TechLink TRAX Study UVX 900 East BRT Station Final Design Davis-Salt Lake Connector BRT Environmental and Preliminary Design Springville Sharp-Tintic Railroad Connection Final Design Utah County Park and Rides Final Design Recent studies from LinkedIn and the Harvard Business Review show that women hold back on applying for jobs (by 20% compared to men) because they believe that candidates need to meet all criteria to be hired, and not because they couldn't do the job well.
BSA/AML Analyst
Company: Celtic Bank
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p>The Banks BSA Team is growing and we are looking to add a BSAAML Analyst Celtic Banks Compliance Teams mission is to ensure the safety and soundness of the Bank and maintain a healthy compliant customer base We are looking to hire a BSAAML Analyst who will support this mission by performing daily operational tasks associated with meeting internal standards and regulatory requirements This includes reviewing accounts for potential suspicious activity conducting investigations analyzing transaction activity and trends and writing Suspicious Activity Reports SARs amongst other BSA related tasks This position reports directly to the BSA Officer <p> <p><strong>Essential Job Functions<strong> <p> <ul><li>Investigate potential unusual activity money laundering fraud or terrorist financing incidents<li> <li>Prepare and complete required forms as needed for regulatory filing according to Financial Crime Enforcement Network FinCEN guidelines<li> <li>Provide oversight in relation to Bank and Strategic Partnership 314a scrubs Ensure that scrubs are completed and log results<li> <li>Provide oversight of Bank and Strategic Partnership OFAC scrubs Ensure that scrubs are conducted and log results<li> <li>Review BSA related documentation from the partners to identify potential risks<li> <li>Understands and stays current on the Red Flags and industry trends related to AML<li> <li>Conducts AML Investigations including customer and account level research on a wide variety of data to detect and determine suspicious andor illegal activity<li> <li>Contribute to projects to improve and optimize the Banks BSAAML program<li> <li>Collaborate with BSA Officer andor departments and Partners as needed<li> <li>Perform other duties as assigned<li> <ul><p><strong>Requirements<strong> <p> <p><strong>Job Requirements<strong> <p> <ul><li>Requires a Bachelors degree in Intelligence Studies Criminal Justice Political Science Law or a related field or 2+ years of AMLBSA experience including intelligence and investigative analysis or other compliance related experience<li> <li>Financial crime investigation experience required A combination of education and experience may meet job requirements<li> <li>Working knowledge of AMLBSA regulatory compliance processes and procedures<li> <li>Must have solid organizational communication and customer service skills<li> <li>Ability to meet deadlines work independently and adapt to changing priorities<li> <li>Requires good follow through attention to detail and documentation skills<li> <li>Must have solid research analytical and problemsolving skills<li> <li>Must have good writing skills and be able to translate complex situations into easily understood narratives<li> <li>Ability to be an independent thinker and to defend ones own work<li> <li>Ability to handle delicate andor sensitive situations<li> <li>Strong PC skills desired with an emphasis in MS Excel and Word<li> <li>Knowledge of bank operations preferred<li> <ul><p><strong>Benefits<strong> <p> <p><strong>Benefits<strong> <p> <ul><li>Medical dental vision<li> <li>401k with employer match<li> <li>Life and longterm disability coverage<li> <li>HSA and FSA plans<li> <li>Holidays and paid time off requests<li> <li>Robust wellness program were talking catered meals three times a week lunch and learns and onsite gym<li> <ul><p><strong>Headquartered in the heart of downtown Salt Lake City Utah Celtic Bank was named a top SBA lender in the nation in 2023 <strong>Celtic Bank is a leading nationwide lender specializing in SBA 7a SBA 504 USDA BampI express loans assetbased loans commercial real estate loans and commercial construction loans <p> <p>Celtic Bank is an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws <p> <p><strong>Physical and Other Requirements<strong> <p> <p>This job operates in a professional office environment This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job <p> <ul><li>Stationary Work The employee is frequently required to stand walk use hands to type handle documents and perform other office related duties Exerting up to 10 pounds of force occasionally andor negligible amount of force frequently or constantly to lift carry push pull or otherwise move objects<li> <li>Mobility The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets office machinery etc<li> <li>Communicate The employee is regularly required to talk or hear and will frequently communicate with others Must be able to read write and understand fluent English<li> <li>Work Model The employee in this position will work either a fully Onsite Hybrid or Remote work model All employees regardless of location may be required to travel to the Salt Lake City office for mandatory company meetings events or related occasions <li> <ul><li>Utahbased employees Hybrid work schedule available after initial training period in our Salt Lake City Utah office department and job requirements will determine eligibility <li> <ul><ul>
Account Executive - Cross Sell Direct
Company: BILL
Location: Salt Lake City, UT
Posted Mar 12, 2024
<div> <p><strong>Do the best work of your career as a champion for small and midsize businesses<strong><p> <p>BILL is a leader in financial automation software for small and midsize businesses SMBs As a champion of SMBs we are dedicated to automating the future of finance so businesses can thrive Hundreds of thousands of businesses trust BILL solutions to manage financial workflows including payables receivables and spend and expense management With BILL businesses are connected to a network of millions of members so they can pay or get paid faster Through our automated solutions we help SMBs simplify and control their finances so they can confidently manage their businesses and succeed on their terms <p> <p>BILL is a trusted partner of leading US financial institutions accounting firms and accounting software providers We have operations in San Jose CA Draper UT Houston TX and are continuing to expand into other geographic locations If youre looking for a place that helps you do the best work of your career look no further than BILL<p> <div> <p><strong>Make your impact within a rapidly growing Fintech Company<strong><p> <p>Compared to the other AE positions you will be more than just selling a client but will be<strong> selling a partner <strong>who in turn wants to send you their clients Strong rapport networking skills and the ability to manage relationships and pipelines effectively will be crucial to success in this position This is an opportunity to help grow out a new sales function<p> <ul><li>Manage a variety of leads and opportunities 1 prospects interested in becoming partners and 2 prospects that are referred as new clients from existing partners<li> <li>Identify partner opportunities through outbound prospecting trade shows amp events our current customer base networking and existing partner relationships within our segment business andor technology consultants influencers or subject matter experts within target industries<li> <li>Manage sales process through qualification needs analysis product demonstration negotiation and close<li> <li>Develop and maintain an indepth knowledge of the products and services<li> <li>Develop and maintain an understanding of the territory marketplace competitive offerings and other business issues relevant to the position<li> <li>Use effective time management to maximize results<li> <li>Document daily sales activities in Salesforce automation tool prepare accurate reports and forecasts manage pipeline and perform other tasks necessary to drive sales revenue and communicate activities to sales management<li> <ul><p><strong>Wed love to chat if you have<strong><p> <ul><li>Proven track record of being in the top 1020 of your past company<li> <li>Able and willing to travel at least once a month for 23 days at a time and sometimes twice a month during heavy event season<li> <li>Outbound lead sourcing experience<li> <li>Experience with best in class tools such as Salesforce Outreach ZoomInfo and Tableau<li> <li>Flexibility in working outside of normal hours in order to close deals<li> <li>Crosscollaborative environment experience with Partner Sales andor ImplementationSuccess teams<li> <li>Background in Finance or Accounting either by way of an undergraduate degree or working within the Finance industry<li> <li>Experience working with small to medium size business owners<li> <li>Experience working with CFOs Corporate Controllers and VPs of Finance or similar professional suite<li> <li>Experience in B2B and SaaS sales<li> <li>Excellent communication skillswritten and verbal<li> <li>Ability to be powerfully persuasive<li> <li>Ability to listen earn trust consult and ask for a sale with potential clients<li> <li>Ability to work well on a collaborative team<li> <li>A degree in Finance Accounting Economics Business is highly preferred<li> <ul><div> <div> <div> <p><span>The On Target Earnings OTE range for this role is noted below for our office location in Draper UT This role is eligible to participate in BILLs sales incentive and equity plans Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above The role is also eligible for a competitive benefits package that includes medical dental vision life and disability insurance 401k retirement plan flexible spending amp health savings account paid holidays paid time off and other company benefits<span><p> <div> <p>Draper UT pay range<p> <p><span>$78200<span><span><span><span>$94300 USD<span><p> <div> <div> <div> <p><strong>Lets talk about benefits<strong><p> <ul><li>100 paid employee health dental and vision plans choose HMO PPO or HDHP<li> <li>HSA amp FSA accounts <li> <li>Life Insurance Long amp Shortterm disability coverage<li> <li>Employee Assistance Program EAP<li> <li>11+ Observed holidays and wellness days and flexible time off <li> <li>Employee Stock Purchase Program with employee discounts<li> <li>Wellness amp Fitness initiatives<li> <li>Employee recognition and referral programs<li> <li>And much more<li> <ul><p><strong><strong>For positions that are in office we support a hybrid work environment with onsite and remote work days Check out our LinkedIn Life Page for each location and Discover BILL <strong> <strong><p> <p><strong>We live our culture and values every day<strong><p> <p>At BILL were different by designits our culture Our CEO is a trusted entrepreneur who lives our cultural values Humble Authentic Passionate Accountable and Fun People here love being their authentic selves contributing unique experiences sharing ideas perspectives and intellectual curiosity We celebrate our diversity as the heart and soul of how we work grow and succeed together Inspiring people with meaningful career experiences they love really does make the dream work and our successes just keep getting better Theres no limit to what we can build and where we can go from here Wed love you to join us<br >BILL is proudly an Equal Opportunity Employer where everyone is welcome Our innovation and technology are inspired by an inclusive culture unlike any other Everyone brings a different personal story and perspective and this diverse mix of minds backgrounds and experiences is where our greatest ideas come from We welcome people of all races ethnicities ages religions abilities genders and sexual orientations to make us an even more vibrant company We want everyone to bring their authentic selves here to share our values shape our vision drive innovation and become part of a culture we celebrate every day<p> <p>Our promise to our candidates is to be transparent diligent and engaging while guiding individuals through each step of our hiring process At BILL we strive to achieve an inclusive and positive candidate experience that aligns with our core values and focuses on diversity If you require a reasonable accommodation for your application interviews or another aspect of the hiring process please contact interviewaccommodationshqbillcom<p> <p><strong>BILL Culture<strong><p> <ul><li><span><strong>Humble<strong> We check our egos at the door We are curious We listen accept feedback<span><li> <li><span><strong>Authentic<strong> We earn and show trust by being realembracing our authentic selves<span><li> <li><span><strong>Passionate<strong> We care deeply about each other and our customers<span><li> <li><span><strong>Accountable<strong> We are dutybound to each other our customers and society<span><li> <li><span><strong>Fun <strong> We wrap it all together by building connections and enjoying time spent together<span><li> <ul><p>Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants<p> <div>
Tech Support II
Company: Fisher's Technology
Location: Salt Lake City, UT
Posted Mar 14, 2024
<p><strong>Fishers Technology<strong> <p> <p>Fishers mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance And we do all that while having a great time and loving our work Fishers Technology has been selected as one of the Best Places to Work in Idaho for the last fifteen years <p> <p>Fishers is a leading technology provider in Idaho Montana Utah amp Washington to help businesses perform at the top of their game We manage IT environments servers cloud environments network equipment computers mobile devices applications Cloud VoIP and internet services sell and service office equipment from Dell Meraki Unifi and many others and streamline business operations with electronic document management and related software solutions Learn more at wwwfisherstechcom <p> <p><strong>Tech Support II<strong> <p> <p>Fishers is seeking a qualified individual to fill our Tech Support II position They will collaborate closely with other members of the Unified IT team and be responsible for supporting computers and network systems remotely for Fishers customers <p> <p><strong>Responsibilities<strong> <p> <ul><li>Absorb and maintain information quickly<li> <li>Relay technical concepts to nontechnical people<li> <li>Provide technical assistance and support for incoming queries and issues related to computer systems software and hardware<li> <li>Walk customers through the problemsolving process<li> <li>Follow up with customers to ensure the issue has been resolved<li> <li>Serve as primary point of contact for customer concerns<li> <li>Identify research and resolve technical problems for endusers on a variety of issues<li> <li>Respond to telephone calls email and personnel requests for technical support from local and remote customers<li> <li>Report daily and hourly activities in PSA<li> <li>Assist in other special projects and assigned duties as needed<li> <ul><p><strong>Qualifications<strong> <p> <ul><li>6 months to 2 Years of experience of IT technical support preferred<li> <li>Proven analytical and problemsolving abilities<li> <li>Excellent communication skills both on the phone and in writing<li> <li>Experience assisting customers on the phone and live chat email and web form submissions<li> <li>Ability to effectively prioritize and execute tasks in a fastpaced environment<li> <li>Ability to prioritize customer service<li> <li>Familiarity with Microsoft Google hardware and software related to technology<li> <li>Must be able to lift 25 lbs frequently 50 lbs occasionally<li> <ul><p><strong>Fishers Technology offers an extensive benefits package that includes the following<strong> <p> <ul><li>Medical Dental amp Vision Insurance<li> <li>Life Insurance<li> <li>Additional Voluntary Life Insurance<li> <li>Paid Time Off<li> <li>Paid Holidays amp Extra Floating Holiday<li> <li>401k amp 401k Matching<li> <li>Employee Assistance Program<li> <li>Flexible Spending Account<li> <li>Health Savings Account<li> <li>Short amp Long Term Disability Insurance<li> <li>Accident amp Critical Illness Insurance<li> <ul>