401(K) Jobs in Wichita, Kansas

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Customer Success Manager

Company: Artera

Location: Kansas City, MO

Posted Feb 25, 2025

Artera, a patient communication platform, aims to revolutionize healthcare customer service by enabling two-way conversations between patients and healthcare teams across multiple channels. With over 500 healthcare providers using their services, Artera has facilitated more than 1 billion messages for 40+ million patients annually. The company has consistently been recognized for its innovative technology, business growth, and award-winning culture. Artera is currently seeking a Customer Success Manager to drive success for a diverse portfolio of 80-100 small to mid-sized healthcare customers. The ideal candidate will have at least 1 year of experience in a customer-facing role or 2+ years in the healthcare industry with transferable skills in client management. They should possess strong communication skills, a strategic and proactive mindset, and an understanding of healthcare workflows and revenue cycle management.

Frequently Asked Questions

What are typical salary ranges by seniority for 401(K) positions?
Entry‑level Analyst: $55k‑$70k. Mid‑level Senior Analyst: $75k‑$95k. Manager: $100k‑$130k. Director: $135k‑$170k. VP/Chief Plan Officer: $180k‑$220k, depending on firm size and geographic region.
What skills and certifications are required in 401(K) roles?
Core skills: ERISA compliance, fiduciary duty analysis, pension plan design, asset‑allocation modeling, and data‑driven decision making. Technical proficiencies: Fidelity, Schwab, BlackRock Aladdin, Workday, and Excel VBA for reporting. Certifications: CPA, CEBS, CFA, Certified Retirement Counselor, and Certified Pension Administrator are highly valued.
Is remote work available for 401(K) professionals?
Yes. Approximately 65% of 401(K) Analyst and Compliance roles support full or hybrid remote schedules, as regulatory and data‑analytics tasks can be performed from any compliant location. Remote teams often use secure VPNs, encrypted data platforms, and real‑time collaboration tools.
What career progression paths exist in the 401(K) field?
Typical ladder: Analyst → Senior Analyst → Manager → Director → VP/Chief Plan Officer. Advancement hinges on accruing fiduciary experience, obtaining advanced certifications, and demonstrating leadership in plan redesign or technology implementation projects.
What industry trends are shaping 401(K) work?
Key trends include ESG‑aligned investment options, AI‑driven plan analytics, automated enrollment and contribution boosts, regulatory updates like the Pension Protection Act amendments, and the shift toward cloud‑based plan administration platforms.

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