401(K) Jobs in Wichita, Kansas

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Customer Success Manager

Company: Artera

Location: Kansas City, MO

Posted Feb 25, 2025

Artera, a patient communication platform, aims to revolutionize healthcare customer service by enabling two-way conversations between patients and healthcare teams across multiple channels. With over 500 healthcare providers using their services, Artera has facilitated more than 1 billion messages for 40+ million patients annually. The company has consistently been recognized for its innovative technology, business growth, and award-winning culture. Artera is currently seeking a Customer Success Manager to drive success for a diverse portfolio of 80-100 small to mid-sized healthcare customers. The ideal candidate will have at least 1 year of experience in a customer-facing role or 2+ years in the healthcare industry with transferable skills in client management. They should possess strong communication skills, a strategic and proactive mindset, and an understanding of healthcare workflows and revenue cycle management.

Frequently Asked Questions

What are typical salary ranges for 401(K) roles by seniority?
Entry‑level Actuarial Analyst (SOA Level 1): $70k–$90k. Mid‑level Analyst or Junior Portfolio Manager: $90k–$110k. Senior Analyst/Portfolio Manager: $120k–$150k. Director of 401(K) Strategy: $150k–$190k. VP of Investment & Compliance: $190k–$250k, often with equity and performance bonuses.
What skills and certifications are required for 401(K) professionals?
Key skills: actuarial modeling, SQL & Python for data extraction, advanced Excel, risk analytics, and proficiency with retirement platforms such as Fidelity, ADP, and E*TRADE. Certifications: SOA Actuarial Exams (1–3), CFA or CAIA for portfolio management, CPA for compliance roles, Certified Retirement Plan Specialist (CRPS) or Certified Retirement Consultant (CRC). Knowledge of ERISA, SEC 2023 Amendments, and fiduciary duty is essential.
Is remote work common in 401(K) positions?
Approximately 60% of 401(K) firms offer hybrid or fully remote positions, especially for analysts and compliance roles. Remote candidates must maintain secure VPN access, adhere to data‑privacy protocols, and demonstrate effective virtual communication with plan sponsors and fiduciaries. Firms invest in cloud‑based plan management systems to support distributed teams.
What career progression paths exist within 401(K)?
Typical progression: Analyst → Senior Analyst → Portfolio Manager → Director of Plan Strategy → VP of Investment & Compliance → Chief Investment Officer or Chief Compliance Officer. Each step adds responsibility for fiduciary oversight, strategic plan design, and client relationship management, often accompanied by higher compensation and equity participation.
What industry trends are shaping the 401(K) field?
Digital platform integration is accelerating—plan administrators are adopting AI‑driven robo‑advisors and automated compliance checks. ESG mandates are reshaping asset allocation, while regulatory updates such as the SEC’s 2023 fiduciary rule and the CFPB’s 2024 plan‑administration guidance push firms to enhance transparency and data security. Professionals who master these trends will command premium roles.

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