8 Hour Shift Jobs in USA
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Staff Software Engineer
Company: Wmg
Location: USA
Posted Apr 20, 2024
<div>At Warner Music Group were a global collective of music makers and music lovers tech innovators and inspired entrepreneurs gamechanging creatives and passionate team members Here we know that each talent makes our collective bolder and brighter <div><div><br><div><div>Technology is one of the most important parts of our business Whether its signing up new artists ensuring we provide the right data to Spotify YouTube and other digital service providers or helping artists use the latest AI tools and make thoughtful decisions with datadriven insights technology plays an invaluable role in our success The engineering team at Warner Music Group makes all of it a reality <div><div><br><div><div><b>What Youll Do<b><div><div> Reimagine and implement the future of tech for the music industry <div><div> Work as part of a dynamic and highly effective team <div><div> Own the creation and delivery of highly innovative products <div><div> Learn and grow as a professional through close collaboration with your team members and engineering leaders and by being part of culture of continuous improvement and learning<div><div><br><div><div><b>Responsibilities<b><div><div> Owning defining the technical vision and driving innovation for key technical systems in your area of ownership<div><div> Writing clean optimized and reusable code <div><div> Delivering work following established standards and best practices such as test automation test coverage etc<div><div> Creating clear comprehensive technical design documents <div><div> Mentoring more junior engineers <div><div> Collaborating closely with key music industry stakeholders as well as colleagues in NYC Los Angeles and London <div><div><br><div><div><b>Requirements<b><div><div> You have an undergraduate degree in Computer Science Computer Engineering or other related field<div><div> You have at least 8 years of experience in working for software development company as a Software Engineer <div><div> You are able to successfully drive the optimal and efficient design and implementation of complex technical systems which span multiple teams<div><div> You write or refactor code with maintainability and optimization in mind improve test coverage and have sound judgment when making design tradeoff decisions You also contribute highquality code reviews<div><div> You write comprehensive technical designs for complex systems which clearly communicate technical tradeoffs and assumptions<div><div> You continuously improve quality of code and systems under your ownership not only through code but also by defining technical best practices and efficient development processes <div><div>Your bias is towards action and you always find ways to deliver better solutions more efficiently<div><div>Youre an empathetic team member who works well in a team environment and communicates effectively<div><div>You have a Bachelors degree or above in a relevant discipline including Computer Science Computer Engineering Electrical Engineering Candidates with Bachelors or Masters degrees in fields such as Physics or Mathematics may also be considered if they have highly relevant professional experience<div><div>About us<div><div> <div><div>As the home to 300 Elektra Asylum Atlantic East West FFRR Fueled by Ramen Nonesuch Parlophone Rhino Roadrunner Sire Warner Records Warner Classics and several other of the worlds premier recording labels Warner Music Group champions emerging artists and global superstars alike And our renowned publishing company Warner Chappell Music represents genrespanning songwriters and producers through a catalogue of more than one million copyrights worldwide Were the home to WMX the next generation services division that connects artists with fans and amplifies brands in creative immersive and engaging ways and Alternative Distribution Alliance ADA the groundbreaking global distribution company for independent artists and labels <div><div>Together we are Warner Music Group Music With Vision amp Voice <div><div><br><div><div><span style=fontsize inherit>WMG is committed to inclusion and diversity in all aspects of our business We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race religious creed color age sex sexual orientation gender gender identity gender expression national origin ancestry marital status medical condition as defined by state law genetic characteristics or cancer physical or mental disability military service or veteran status pregnancy childbirth and related medical conditions genetic information or any other characteristic protected by applicable federal state or local law<span><div><div><br><div><div><span style=fontsize inherit>Copyright © 2023 Warner Music Inc<span><div><div><br><div><div>Love this job and want to apply<div><div><br><div><div>Click the Apply link at the top of the page or apply directly with your LinkedIn Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter<div><div> <div><div>Dont be discouraged if you dont hear from us right away Were taking our time to review all resumes and to find the best people for WMG<div><div> <div><div>Thanks for your interest in working for WMG We love it here and think you will too<div><div><br><div><img src=httpsremotivecomjobtrack1907461blankgifsource=publicapi alt=>
Senior Manager - HRBP
Company: Scribd
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> At Scribd pronounced scribbed our mission is to spark human curiosity Join our team as we create a world of stories and knowledge democratize the exchange of ideas and information and empower collective expertise through our three products Everand Scribd and Slideshare <p> <p> <p> <p> We support a culture where our employees can be real and be bold where we debate and commit as we embrace plot twists and where every employee is empowered to take action as we prioritize the customer <p> <p> <p> <p> We love collaborating and investing time in our Scribd community and we create intentional inperson moments with each other to build culture and connection And it is through our flexible work benefit Scribd Flex that we enable employees in partnership with their manager to choose the workstyle that best suits their individual needs and preferences <p> <p> <p> <p> <strong> <u> About the role and the team <u> <strong> <p> <p> Scribd is a global company of 300+ employees and growing rapidly We are looking for a Senior Manager to lead our HRBP function and business partnering strategy across the organization The primary responsibility of this role is to align HR strategies and practices with the overall business objectives of Scribd This role will sit within the HR team reporting to Scribds Senior Director of People and will have management responsibilities <p> <p> <p> <p> Working closely with members of the HR team and broader People team this role will support the execution of initiatives across the organization including but not limited to performance management coaching employee relations compensation engagement and retention career development and benefits <p> <p> <p> <p> <strong> <u> About you <u> <strong> <p> <p> You are one who thrives in a fastmoving quickly changing atmosphere You have experience as a strategic partner to business leaders providing guidance and support on all aspects of human resources management to help drive company success in the fastpaced and competitive tech industry You understand the need to move quickly and wear many hats when required Youre a creative outofthebox thinker with strong influencing skills who is willing to take risks to help us build and scale <p> <p> <p> <p> <strong> <u> Responsibilities What you will do <u> <strong> <p> <p> <strong> Strategic HR business partnership <strong> <p> <p> Leverage deep understanding of the business strategy to provide expert insight to Executives and Leaders in the organization on HR related matters including performance management talent mapping development succession management organization effectiveness and organizational design <p> <p> Consult and coach all levels of management to build and develop high performing diverse and inclusive teams <p> <p> Be a strategic advisor to employees across the organization to enable them to do their best work every day <p> <p> Provide datadriven recommendations to address gaps opportunities and enhance the health performance and organizational effectiveness across all divisions <p> <p> <p> <p> <strong> HR Execution <strong> <p> <p> Demonstrate strong competency within the functional areas of HR including but not limited to Employee Relations Performance Management Coaching Employee Engagement Compensation amp Total Rewards People Analytics Learning amp Development LOA Management Immigration Compliance Communications and Change Management <p> <p> Roll up sleeves to execute a full range of HR duties from highlevel strategy to daytoday HR operations <p> <p> Drive planning and implementation of companywide People initiatives <p> <p> Mix strong business judgment with HR knowhow to solve problems and get to the root cause of any issue design and quickly implement solutions <p> <p> Resolve employee relation issues quickly and effectively with tact and diplomacy <p> <p> Enable and grow talent by being proficient in our Performance Management and Learning amp Development programs <p> <p> Partner with other members of the People team to ensure successful execution of our People Strategy <p> <p> Champion Scribds compensation philosophy and programs <p> <p> Champion Scribd Humans our Diversity Equity and Inclusion program <p> <p> Partner with colleagues in Finance Legal IT to improve crossfunctional processes <p> <p> Act with integrity and ethics in handling confidential information <p> <p> <p> <p> <strong> <u> You Have Were looking for Requirements <u> <strong> <u> <u> <p> <p> You have 810 years of relevant HR GeneralistBusiness Partner experience in a fastpaced agile environment <p> <p> You are able to think like a consultant communicate like a coach and strategically advise all levels of the organization <p> <p> You are exceptional at developing effective relationships with employees managers and colleagues <p> <p> You are tenacious and refuse to stop at anything less than exceptional <p> <p> You have the ability to be both strategic and tactical <p> <p> You act without being told what to do proactively getting things done <p> <p> You confidently yet respectfully handle tough conversations <p> <p> You are a skilled communicator in pen and voice phone or live you make the right points with clarity <p> <p> You have strong knowledge of Employment law and practices and execute them with confidence specifically you are experienced in CA Employment law <p> <p> You enjoy fast paced growth and change easily adapting to changing priorities <p> <p> You have a Bachelors degree additional HR related certifications or degrees a plus <p> <p> You are familiar with various HR systems and have experience working in a Mac environment using GSuite <p> <p> <p> <p> <p> <p> <p> <p> At Scribd your base pay is one part of your total compensation package and is determined within a range Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location San Francisco is our highest geographic market in the United States In the state of California the reasonably expected salary range is between $119000 minimum salary in our lowest geographic market within California to $192500 maximum salary in our highest geographic market within California <p> <p> <p> <p> In the United States outside of California the reasonably expected salary range is between $98000 minimum salary in our lowest US geographic market outside of California to $182750 maximum salary in our highest US geographic market outside of California <p> <p> <p> <p> In Canada the reasonably expected salary range is between $122000 CADminimum salary in our lowest geographic market to $183250 CADmaximum salary in our highest geographic market <p> <p> <p> <p> We carefully consider a wide range of factors when determining compensation including but not limited to experience jobrelated skill sets relevant education or training and other business and organizational needs The salary range listed is for the level at which this job has been scoped In the event that you are considered for a different level a higher or lower pay range would apply This position is also eligible for a competitive equity ownership and a comprehensive and generous benefits package <p> <p> <p> <p> <strong> Benefits Perks and Wellbeing at Scribd <strong> <p> <p> <em> Benefitsperks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work <em> <p> <p> Healthcare Insurance Coverage MedicalDentalVision 100 paid for employees <p> <p> 12 weeks paid parental leave <p> <p> Shorttermlongterm disability plans <p> <p> 401kRSP matching <p> <p> Tuition Reimbursement <p> <p> Learning amp Development programs <p> <p> Quarterly stipend for Wellness Connectivity amp Comfort <p> <p> Mental Health support amp resources <p> <p> Free subscription to Scribd + gift memberships for friends amp family <p> <p> Referral Bonuses <p> <p> Book Benefit <p> <p> Sabbaticals <p> <p> Company wide events <p> <p> Team engagement budgets <p> <p> Vacation amp Personal Days <p> <p> Paid Holidays + winter break <p> <p> Flexible Sick Time <p> <p> Volunteer Day <p> <p> Companywide Diversity Equity amp Inclusion programs <p> <p> <p> <p> <strong> Want to learn more about life at Scribd <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanyscribdlifef42fcc769e50442089c3f17996272302viewAsMember=true rel=noopener noreferrer nofollow target=blank> <strong> wwwlinkedincomcompanyscribdlife <strong> <a> <p> <p> <p> <p> <p> <p> <strong> We want our interview process to be accessible to everyone You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodationsscribdcom about the need for adjustments at any point in the interview process <strong> <p> <p> <p> <p> <strong> Scribd is committed to equal employment opportunity regardless of race color religion national origin gender sexual orientation age marital status veteran status disability status or any other characteristic protected by law We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences create a foundation for the best ideas Come join us in building something meaningful <strong> <p> <p> <p> <p> <p> <p> <em> Remote employees must have their primary residence in Arizona California Colorado Connecticut Delaware DC Florida Georgia Hawaii Iowa Massachusetts Maryland Michigan Missouri Nevada New Jersey New York Ohio Oregon Tennessee Texas Utah Vermont Washington Ontario Canada British Columbia Canada or Mexico This list may not be complete or accurate and candidates should speak with their recruiter about their specific location for remote work <em> <p> <p> <p> <p> LIRemote <p><p>
Finance Project Manager
Company: Wikimedia
Location: USA
Posted Apr 20, 2024
<p><strong>FINANCE PROJECT MANAGER<strong><p> <p><strong>Summary<strong><p> <p>The Wikimedia Foundation is the nonprofit organization that operates Wikipedia one of the most popular websites in the world serving nearly half a billion users every month It is the only nonprofit in the top 50 websites supported by a community of millions of individual donors Join the Wikimedia Foundation in our ambitious project to empower people to create and share the sum of all human knowledge <p> <p>We are looking for a <strong>Finance Project Manager<strong> to join our Financial Planning amp Analysis team reporting to the Senior Manager Finance This individual will be a central resource to the Strategic Finance team responsible for designing implementing and executing processes to streamline our internal reporting and forecasting and for facilitating strategic Finance projects This role requires a mix of analytical operational and project management skills as well as an ability to build collaborative relationships across teams communicate effectively and balance multiple assignments at the same time<p> <p>As the<strong> Finance Project Manager<strong> you will join a small team who manages the Foundations planning analysis and internal reporting processes liaises regularly with and across all departments at the Foundation and acts as a strategic partner to Executive Management You will work alongside a range of Finance professionals engineers and creatives all collaborating to change the world You are an innovator and operational executor who loves to solve problems and set up processes based on your deep understanding of financial workflows and reporting systems Leveraging your background in finance program or project management you are comfortable operating in a complex and ambiguous environment working with high volumes of information<p> <p>This role is remote and open to candidates with work times between UTC8 to UTC4<p> <p><strong>You are responsible for<strong><p> <p><strong>Project amp Process Management<strong><p> <ul style=> <li style=>Projectmanage financial reporting and forecasting processes by creating and maintaining project calendars action items and coordinating roles amp responsibilities<li> <li style=>Schedule and facilitate meetings develop agendas track deliverables of projects and provide biweekly status updates<li> <li style=>Enforce information flows to improve communication and cohesion among teams and departments<li> <li style=>Document the FPampA teams procedures and best practices across all our major workstreams<li> <ul> <p><strong>Business and Financial Analytics amp Reporting<strong><p> <ul style=> <li style=>Lead the preparation of Board and Executive financial reports and presentations<li> <li style=>Develop thoughtful analysis and deliver key insights that support strategic decisionmaking<li> <li style=>Analyze cost drivers and macroeconomic trends within a globally distributed workforce <li> <ul> <p><strong>Skills and Experience<strong><p> <ul style=> <li style=>2+ years work experience + Bachelors or equivalent experience in Program or Project Management Business Analytics Finance or similar <li> <li style=>Experience in building scalable processes for financial reporting and planning activities<li> <li style=>Understanding of financial reporting systems and system integration requirements <li> <li style=>Ability to establish clear systems for project participation across multiple teams and departments<li> <li style=>Experience in managing projects using Asana or similar project management and progress tracking tools<li> <li style=>Comfort in using financial systems eg Workday Adaptive Planning and providing data analysis for problemsolving<li> <ul> <p><strong>Qualities that are important to us <strong><p> <ul style=> <li style=>You love solving problems and understand the connections between micro decisions and the macro systems<li> <li style=>You believe in the mission of the Foundation and are excited to dig into numbers and processes to support that mission<li> <li style=>You enjoy collaborating with a range of stakeholders and you value knowledge sharing and collaboration<li> <li style=>You are capable of working with distributed teams using asynchronous and synchronous methods<li> <li style=>You are a proactive problem solver and take initiative in identifying needs and taking action prior to being asked<li> <li style=>You are comfortable with ambiguity and are able to adapt to a rapidly changing business environment<li> <li style=>You thrive in a resultsoriented culture that favors collaborative decision making<li> <li style=>You have strong time management skills and plan and prioritize work to accomplish all tasks<li> <ul> <p>You are a flexible and creative individual capable of managing multiple priorities and projects in a diverse environment while providing top level attention to detail and ensuring work is complete<p> <div class=h4>About the Wikimedia Foundation<div> <p>The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects Our vision is a world in which every single human can freely share in the sum of all knowledge We believe that everyone has the potential to contribute something to our shared knowledge and that everyone should be able to access that knowledge freely We host Wikipedia and the Wikimedia projects build software experiences for reading contributing and sharing Wikimedia content support the volunteer communities and partners who make Wikimedia possible and advocate for policies that enable Wikimedia and free knowledge to thrive <p> <p>The Wikimedia Foundation is a charitable notforprofit organization that relies on donations We receive donations from millions of individuals around the world with an average donation of about $15 We also receive donations through institutional grants and gifts The Wikimedia Foundation is a United States 501c3 taxexempt organization with offices in San Francisco California USA<p> <p><em><strong>As an equal opportunity employer the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace We encourage people with a diverse range of backgrounds to apply We do not discriminate against any person based upon their race traits historically associated with race religion color national origin sex pregnancy or related medical conditions parental status sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information or any other legally protected characteristics<strong><em><p> <p>The Wikimedia Foundation is a remotefirst organization with staff members including contractors based 40+ countries<strong><strong> Salaries at the Wikimedia Foundation are set in a way that is competitive equitable and consistent with our values and culture The anticipated annual pay range of this position for applicants based within the United States is US$ltspan datasheetsroot=1 datasheetsvalue=133674728 datasheetsuserformat=2145853122 0 0 316112205122010203311204171122051220102033112042811220512201020331120419010114122015Verdana1610 datasheetsformula==R0C108gt67473 to US$ltspan datasheetsroot=1 datasheetsvalue=133102368 datasheetsuserformat=2145893122 0 0 31511220512201020331120416112205122010203311204171122051220102033112041811220512201020331120419110114133115Verdana1610gt102368 with multiple individualized factors including cost of living in the location being the determinants of the offered pay For applicants located outside of the US the pay range will be adjusted to the country of hire We neither ask for nor take into consideration the salary history of applicants The compensation for a successful applicant will be based on their skills experience and location <p> <p><strong>Please note that we are currently able to hire in the following countries <strong>Australia Austria Bangladesh Belgium Brazil Canada Colombia Costa Rica Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Ghana Greece India Indonesia Ireland Israel Italy Kenya Mexico Netherlands Nigeria Peru Poland Singapore South Africa Spain Sweden Switzerland Uganda United Arab Emirates United Kingdom United States of America and Uruguay Our nonUS employees are hired through a local third party Employer of Record EOR <p> <p>We periodically review this list to streamline to ensure alignment with our hiring requirements <p> <p>All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process<p> <p><em><strong>If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability you may contact us at recruitingwikimediaorg or +1 415 8396885<strong><em><p> <p><strong>More information<strong><p> <p><a href=22httpswikimediafoundationorgaboutjobssection1222 rel=nofollow><strong>US Benefits amp Perks<strong><a><br><a href=22httpswikimediafoundationorg22 rel=nofollow><strong>Wikimedia Foundation<strong><a><br><a href=22httpsfoundationwikimediaorgwikiApplicantprivacypolicy22 rel=nofollow><strong>Applicant Privacy Policy<strong><a><br><a href=22httpsdiffwikimediaorg22 rel=nofollow><strong>News from across the Wikimedia movement<strong><a><br><a href=22httpswikimediafoundationorgnews22 rel=nofollow><strong>Blog<strong><a><br><a href=22httpsmetawikimediaorgwikiStrategyWikimediamovement201722 rel=nofollow><strong>Wikimedia 2030<strong><a><br><a href=22httpsmediumcomfreelysharingthesumofallknowledgewestandforracialjustice49c31afbabca22 rel=nofollow><strong>Our Commitment to Equity<strong><a><br><a href=22httpswwwyoutubecomwatchv=OQzZI0l3IOw22 rel=nofollow><strong>This is Wikimedia Foundation<strong><a><strong> <strong><br><a href=22httpswwwyoutubecomwatchv=xQ4ba28oGs22 rel=nofollow><strong>Facts Matter<strong><a><br><a href=22httpswikimediafoundationorgwikiOurprojects22 rel=nofollow><strong>Our Projects<strong><a><br><a href=22httpstechblogwikimediaorg22 rel=nofollow><strong>Our Tech Stack<strong><a><p> <div id=lcontent> <div> <img src=httpsremotivecomjobtrack1907527blankgifsource=publicapi alt=>
Senior Insurance Product Analyst, Product Owner
Company: Openly
Location: USA
Posted Apr 19, 2024
<div class=contentintro><p><span style=fontweight> <img alt= height=150 src=22httpsipostimgccfbQrH2vgIncBWSocialToolkit20231080x1080png22 width=150> <img alt= height=150 src=22httpsimageioforbescomdamimageserve65e730dcd08766cc9dbcdb47xjpgformat=jpgampheight=183ampwidth=255ampfit=bounds22 width=189> <img alt= height=150 src=22httpsopenlycomhsfshubfs0pngwidth=2000ampheight=2000ampname=0png22 width=150> <span><p> <p><span style=fontweight><img alt= height=150 src=22httpsc4staticcomparablycom1464staticskinscomparablylightmixinscompaniesprofilecommoncomparablybadgesimg2023bestcompanyforwomen2023smallsvg22 width=183> <img alt= height=150 src=22httpsc2staticcomparablycom1467staticskinscomparablylightmixinscompaniesprofilecommoncomparablybadgesimg2024besthrteamsof2024largebrandedsvg22 width=183> <img alt= height=150 src=22httpsc2staticcomparablycom1467staticskinscomparablylightmixinscompaniesprofilecommoncomparablybadgesimg2024topratedoutlookof2024smallbrandedsvg22 width=183><span><p> <p><span style=fontweight>Openly is rebuilding insurance from the ground up We are reenvisioning and enhancing every aspect of the customer experience Doing this requires a rapidly growing team of exceptional curious empathetic people with a wide range of skill sets spanning technology data science product marketing sales service claims handling finance etc<span><p> <p><span style=fontweight>Now is the perfect time to join the journey Heres why<span><p> <ul style=> <li style=><strong>Its working<strong><span style=fontweight> Were in multiple states and on our way to operating countrywide We have thousands of agents selling our product and millions of dollars of annual customer premiums<span><li> <li style=><strong>Were wellbacked amp stable<strong> We closed our $100M Series D fundraise We are supported by some of the top investors globally including Googles <a class=clink href=22httpswwwgradientcom22 rel=nofollow target=blank>Gradient<a> AIfocused fund <a class=clink href=22httpsobviouscom22 rel=nofollow target=blank>Obvious Ventures<a> <a class=clink href=22httpswwwavpvc22 rel=nofollow target=blank>Advance Venture Partners<a> <a class=clink href=22httpswwwedengpcomhome22 rel=nofollow target=blank>Eden Global Partners<a> and <a class=clink href=22httpswwwclocktowerventurescom22 rel=nofollow target=blank>Clocktower Technology Ventures<a><li> <li style=><strong>Its not too late <strong><span style=fontweight>Despite this traction and stability were still early enough in the journey that theres time to make a real difference during Openlys formative period<span><li> <ul> <p><span style=fontweight>If youd like to understand more about Openlys mission consider checking out this <span><a href=22httpsvimeocom26765452022 rel=nofollow><span style=fontweight>video<span><a><span style=fontweight> <a href=22httpsvimeocom26765452022 rel=nofollow target=blank>httpsvimeocom267654520<a> from a company pitch we gave several years ago at Techstars <span><p><div><p><strong>Job Details<strong><p> <p>We are seeking a Senior Insurance Product Analyst Product Owner to support innovative initiatives from endtoend This includes the complete lifecycle of various technical projects from scoping development and design implementation monitoringcalibration and potential retirement In this businesscritical role you will work with the Senior Manager Insurance Product on new and impactful initiatives such as underwriting models actuarial tooling or product performance testing As a member of the Insurance Product Management team you will partner closely with Insurance Product Research Engineering and other teams across the organization to drive success for the initiatives you own<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>Work with the Senior Manager Insurance Product to develop the strategy and roadmap for initiatives you own<li> <li style=>Translate new models and tools into business requirements and partner with our Engineering team to develop test frameworks that ensure an accurate implementation<li> <li style=>Develop processes and documentation to make new models and tools available to Regional Insurance Product Managers for use in their markets<li> <li style=>Analyze the results of initiatives you own provide insights into their performance and recommend improvements<li> <ul> <p><strong>Requirements<strong><p> <ul style=> <li style=>35 years of professional experience with experience in both of the following areas <ul style=> <li style=>PampC insurance homeowners experience is a plus<li> <li style=>Software development technical product management insurance rating engine development or similar<li> <ul> <li> <li style=>A degree in Mathematics Business Economics Statistics Computer Science or similar study<li> <li style=>Strong critical thinking skills ability to operate in ambiguity and challenge existing processes<li> <li style=>Strong written and oral communication skills and ability to translate concepts between technical and business language<li> <ul><div class=contentpaytransparency><div class=payinput><div class=description><p><strong>Compensation amp Benefits<strong> <p> <p>The <strong>target salary range<strong> represents the budgeted salary range for this position Actual compensation for this position will be determined based on the successful candidates experience and skills We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role but also the unique expertise that the chosen candidate will bring to our team<p><div><div class=title>Target Salary Range<div><div class=payrange><span>$82800<span><span class=divider><span><span>$98325 USD<span><div><div><div class=payinput><div class=description><p>The full salary range shows the min to max salary range for this position Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidates qualifications skills and experience<p><div><div class=title>Full Salary Range<div><div class=payrange><span>$77625<span><span class=divider><span><span>$129375 USD<span><div><div><div><div class=contentconclusion><p><span style=color><strong>Benefits amp Perks<strong><span><p> <ul style=> <li style=><span class=im>RemoteFirst Culture We supported remotelife long before it was a given Well keep promoting it<span><li> <li style=><span class=im>Competitive Salary amp Equity<span><li> <li style=><span class=im>Comprehensive Medical Dental and Vision Plan Offerings<span><li> <li style=><span class=im>Life and disability coverage including voluntary options<span><li> <li style=><span class=im>Competitive PTO 20 days and 11 paid holidays including floating holidays per year under the Companys vacation and holiday policies <span><li> <li style=>Parental Leave up to 8 weeks 320 hours of paid parental leave based on meeting eligibility requirements<br>Birthing parents may be eligible for additional leave through STD<li> <li style=>401K Company Contribution Openly contributes 3 of the employees gross income even if the employee does not contribute<li> <li style=><span class=im>Workfromhome stipend We provide a $1500 allowance to spend on setting up your home workplace<span><li> <li style=><span class=im>Annual Professional Development Fund Each employee has $2000 in professional development PD funds to spend on activities or resources annually We want each Openly employee to achieve personal and professional success and to feel supported confident and informed about improving their efficiency and productivity<span><li> <li style=><span class=im>Be Well Program Employees receive $50 per month to use towards your overall wellbeing<span><li> <li style=><span class=im>Paid Volunteer Service Hours<span><li> <li style=><span class=im>Referral Program and Reward<span><li> <ul> <p><span class=im>Depending on position Employees generally are eligible for cash incentive compensation including commissions for sales eligible roles In all cases eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time<span><p> <p><span style=fontweight>US Citizens Green Card Holders and those authorized to work in the US for any employer and currently residing in the US will be considered<span><p> <p><span style=fontweight>Openly is committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry ethnicity disability veteran status genetic information sexual orientation marital status or any characteristic protected under applicable law Openly is an EVerify Employer in the United States Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law<span><p><div><img src=httpsremotivecomjobtrack1907551blankgifsource=publicapi alt=>
Manager, Technical Support
Company: Punchh
Location: USA
Posted Apr 20, 2024
<div class=contentintro><p style=textalign>Hi there Were PAR and our purpose is<p> <p style=textalign><strong>To deliver solutions that connect people to the restaurants meals and moments they love<strong><p> <p style=textalign>We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team<p> <p style=textalign>PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries <p> <p style=textalign>Our mission is to build the number one restaurant technology company in the world and were off to great start<p> <p>We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet<p> <p> <p><div><p>The <strong>Technical Support Manager<strong> leads a team of Technical Support Agents who care for PARs customers serving as the first level of support for our Customer Support team This person must be creative ambitious and eager to be part of growing the company Must be able to collaborate with other departments to escalate and resolve issues that arise This individual can build a great team by identifying talented support technicians inspiring them to grow personally and professionally and perfect them to empathize with the customer and do what it takes to deliver support that exceeds expectations This individual will also build metrics that identify customer satisfaction technician performance and overall service delivery performance<p> <p><span style=textdecoration><em>This role will be based in Miami Florida working remotely and onsite at a critical customers office occasionally<em><span><p> <p><span style=textdecoration><em>The shift for this position is Tuesday Saturday 10 AM 730 PM EST<em><span><p> <p><strong><u>Job Responsibilities<u><strong><p> <ul style=> <li style=>Attract hire train and motivate technical support agents to perform at their highest potential<li> <li style=>Assist in developing ongoing trainingsupport for the technical teams Provide training to the team as changes are made and implemented <li> <li style=>Organize and oversee the schedule for support staff and team leads holding employees accountable to that schedule<li> <li style=>Create an environment that promotes curiosity continuous improvement and fun creativity<li> <li style=>Lead by example in setting a high bar in delivering customer service and company values<li> <li style=>Continually assess performance develop improvement plans and implement solutions to drive continuous improvement ensuring support agents have the resources crossfunctional relationships and processes necessary to ensure success and sustained performance To be done through regularly scheduled 1 on 1s and other meetings<li> <li style=>Provide constructive and timely performance evaluations per PAR processes<li> <li style=>Plans directs and controls the development and assigning of work among team providing support and direction<li> <li style=>Manage Team Leads in collaboration with the other L1 Managers in following workflow processes driving accountability with the frontline support reps and effective escalation resolution<li> <li style=>Handle issues affecting our customers as a main point of contact on customer escalations<li> <li style=>Work to train and develop Team Leads preparing them for career development within a manager role<li> <li style=>Work to prepare staff for career development and advancement<li> <li style=>Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences<li> <li style=>Drive KCSRight Answers methodologies through support center supporting KCS commitments and duties as assigned<li> <li style=>Evaluate current processes technology and organizational skills to identify areas of improvement and opportunities for advancement<li> <li style=>Constantly seek improvements that increase proactive support while reducing reactionary activities<li> <li style=>Work closely with technical support agents and engineers and any other departments needed to identify and resolve technical issues through problem solving and coaching<li> <li style=>Works closely with assigned ConceptsBrands during onboarding and setup of their business Maintain relationships as needed to ensure quality support is provided<li> <li style=>Attend ConceptBrand meetings as needed to report KPIsSLAs as requested<li> <li style=>Design and implement Technical Support processes for the team<li> <ul> <p><strong><u>Qualifications<u><strong><p> <ul style=> <li style=><strong>Minimum 2+ years management experience leading teams and growing world class customer support operations<strong><li> <li style=><strong>Minimum 2+ years working in a call center environment with baseline goalsKPIs<strong><li> <li style=><strong>B<strong><strong>ilingual preferred English amp Spanish fluency a PLUS<strong><li> <li style=><strong>Must be able to work this shift Tuesday Saturday 10 AM 730 PM EST <strong><li> <li style=><em>Demonstrated track record of providing worldclass technical support for a SaaS platform is highly preferred<em><li> <li style=>Customerdriven mindset you are a tireless advocate for customers<li> <li style=>Can effectively prioritize and escalate customer issues and drive rapid resolution with a focus on customer experience<li> <li style=>Can balance customer needs against PAR goals and processes while utilizing data<li> <li style=>Ability to influence and build successful working relationships with a diverse set of customers<li> <li style=>Excellent writtenverbal communication and presentation skills<li> <li style=>Proven capability of successful delivery of support metrics KPI developmentmonitoring and reporting out to leadership team<li> <li style=>CompTIA A+ certification is a plus<li> <li style=>KCS knowledge and understanding a plus<li> <li style=>AA degree a plus<li> <li style=>Strong analytical and problemsolving skills<li> <ul> <p> <p> <p><strong><u>Who We Are <u><strong><p> <p>At PAR we believe we will win or lose through the culture we build<p> <p>Our culture is built on 4 values<p> <ul style=> <li style=>Speed we are the kind of people who do not wait for the elevator<li> <li style=>Ownership we want owners not renters<li> <li style=>Focus success is built from focusing on what matters most<li> <li style=>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul> <p> <p> <p style=margin>The base salary range for this position is $70K$75K USD per year commensurate with work location experience skills certifications education and prior accomplishments<p> <p style=margin>The position may be eligible for additional compensation including a bonus commission andor equity as applicable<p><div class=contentconclusion><p> <p> <p>PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If you require reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact <a href=22mailtoparleavepartechcom22 rel=nofollow target=blank>parleavepartechcom <a>If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website <p><div><img src=httpsremotivecomjobtrack1907298blankgifsource=publicapi alt=>
Engineering Manager, Full Stack
Company: Ternary
Location: USA
Posted Apr 21, 2024
<p style=minheight15em><a href=httpsternaryapp rel=nofollow target=blank><u>Ternary<u><a> is seeking an experienced <strong>Engineering Manager Full Stack<strong> to join our journey to build the best<a href=httpsfinopsorg rel=nofollow target=blank><u> multicloud FinOps<u><a> in the market to help engineers finance and business leaders maximize the business value of the cloud Global cloud spending is projected to grow at more than 20 annually reaching over $670 billion in 2024 Enterprises are actively seeking a platform that offers visibility optimization and automation to manage their substantial cloud spending and maximize business value Ternary stands out as a leading innovator in providing such a platform and product effectively managing our customers tens of billions of dollars of cloud spend Our platform uniquely offers enterprisegrade cost allocation enhanced AIMLpowered features such as anomaly detection forecasting optimization and case workflow management to facilitate team collaboration and realize key business value Join us as we elevate Cloud FinOps to the next level<p><p style=minheight15em>As an Engineering Manager at Ternary you will play a pivotal early role in driving Ternarys product growth and leading teams building groundbreaking new products 0gt1 Reporting directly to our VP of Engineering you will inspire and mentor team members to perform at their best <p><p style=minheight15em><p><p style=minheight15em><strong>We<strong><p><ul style=><li style=><p style=minheight15em>Are a passionate team of people who are devoted to building the platform that would have best helped us engineers finance analysts leadership with cloud financial management aka FinOps in our past positions<p><li><li style=><p style=minheight15em>Have a founding team with deep experience many of our team members were early employees at the largest of products in the FinOps space and have seen the movie before We have built an evolved platform with Enterprise product market fit <p><li><li style=><p style=minheight15em>Have Enterprise customers operating at scale<p><li><li style=><p style=minheight15em>Are wellfunded and with plenty of runway to succeed<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>You<strong><p><ul style=><li style=><p style=minheight15em>Have 8+ years of experience with at least 2+ years of Engineering Management experience including mentoring and coaching direct reports of all experience levels<p><li><li style=><p style=minheight15em>Are comfortable with a playercoach role partnering with a tech lead where you will spend 5060 of your time shipping features alongside the team Your technical depth allows you to develop and mentor others and build credibility with your team<p><li><li style=><p style=minheight15em>Have a bias for action and dont let sensitive topics fester Interested in promoting these traits within your direct reports and greater org<p><li><li style=><p style=minheight15em>Have excellent critical thinking and communication skills<p><li><li style=><p style=minheight15em>Ability to consider business needs and tradeoffs even for deeply technical engineering problems<p><li><li style=><p style=minheight15em>Prior management of teams across the stack frontend and backend is a significant plus<p><li><li style=><p style=minheight15em>Have experience interacting with customers senior executives and business leads<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Technical Skills<strong><p><ul style=><li style=><p style=minheight15em>Experience maintaining and operating React applications at scale<p><li><li style=><p style=minheight15em>Experience maintaining and operating REST APIs backed by Nodejs and Express<p><li><li style=><p style=minheight15em>Familiar with creating data visualizations charts tables etc that reduce highly dimensional cloud billing data to something humans can use to take action<p><li><li style=><p style=minheight15em>Context on using major cloud providers such as AWS GCP or Azure<p><li><li style=><p style=minheight15em>Bonus if you are aware of cloud cost management philosophy FinOps<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Responsibilities<strong><p><ul style=><li style=><p style=minheight15em>This persons main responsibilities include guiding and supporting the team in solving the most impactful projects understanding and supporting engineers in their career development and growth and balancing overall project priorities team morale technical debt and customer needs<p><li><li style=><p style=minheight15em>Lead hire and grow a highcaliber team of fullstack productfocused engineers<p><li><li style=><p style=minheight15em>Cultivate a culture of blamefree incident analysis and learning<p><li><ul><p style=minheight15em> <p><p style=minheight15em><em>The estimated base salary for this role ranges from $185000$205000 along with a generous equity component This range is merely an estimate and the width of the range reflects a willingness to consider candidates with broad prior seniority Based on skills experience and qualifications actual compensation may deviate from this range<em><p><p style=minheight15em><p><p style=minheight15em><strong>Comp and benefits<strong><p><ul style=><li style=><p style=minheight15em>Companysponsored travel to interact with colleagues several times a year<p><li><li style=><p style=minheight15em>We provide generous health benefits 401k plan and a WFH budget for you to set up your home office<p><li><li style=><p style=minheight15em>Equity compensation so that all employees can participate in Ternarys success<p><li><li style=><p style=minheight15em>The team culture is the best of what you would expect to see at a startup combined with a level of maturity you would see at a much larger company<p><li><ul><p style=minheight15em><em>At Ternary we value diversity We are an equal opportunity employer we do not discriminate on the basis of racial orientation religion color national origin gender sexual orientation age marital status veteran status or disability status Ternary is a remotefirst company<em><p><img src=httpsremotivecomjobtrack1907408blankgifsource=publicapi alt=>
Content Marketing Manager
Company: Accruent
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> Personal development and becoming the best <em> you <em> is all about growth and exploring new skills and opportunities both in and out of the office At Accruent we call this Grow Without Limits and were proud to offer each of our employees the resources coaching and support necessary to achieve Growth Without Limits in their personal and professional lives Explore where the path takes you <p> <p> <strong> Why you want to work for our Marketing team <strong> <p> <p> Our Marketing team is at the forefront of engaging our current and potential customers to discover Accruent products and solutions across marketing channels We look for creative problem solvers and bold thinkers to drive careerdefining work in a fastpaced and everchanging environment <p> <p> The <strong> Content Marketing Manager <strong> oversees content marketing initiatives across various platforms for all marketing functions The right person for this role has a unique blend of content strategy exceptional writing and editorial skills technological expertise and business acumen You will work to establish the business as a thought leader drive lead generation and nurturing compel customer and prospect engagement educate prospects and social influencers and create a sense of urgency to engage via content You will work closely with subject matter experts to develop compelling and informative thought leadership content for both owned and earned media placement The Content Marketing Manager should require little oversight and be a selfmanaged selfstarting employee who can manage the strategy creation and delivery of content from start to finish They will also provide guidance to the marketing team sharing best practices and knowledge with peers and leaders for greater team success This is a fulltime position reporting directly to the VP of Product amp Brand Marketing This is a remotework from home opportunity <p> <p> <strong> How youll make a difference <strong> <p> <ul> <li> <p> Lead the development of Accruents content strategy to improve our company brand and drive revenue Facilitate strategic discovery and planning sessions to build messaging frameworks content strategy plans and campaigns <p> <li> <li> <p> Collaborate with global marketing sales and product teams to create highimpact thought leadership <em> and <em> productfocused content short and long form including sales enablement resources whitepapers infographics videos web content case studies blog sites byline articles solution briefs and social media content targeted at our customers and prospects <p> <li> <li> <p> Become a champion of the Accruent brand ensuring that content is on brand and on message <p> <ul> <li> <p> Manage content and design contractors guiding content development budget management and content review <p> <li> <ul> <li> <li> <p> Communicate and engage with the global marketing team to provide valuable feedback on content and design using analytics and reporting to identify and share impact of content and shape strategy going forward <p> <li> <li> <p> Use your understanding of SEO strategies to collaborate with the SEO Manager and deliver content on a regular cadence aimed at ranking our extensive list of target keywords on the first page <p> <ul> <li> <p> Ensure content is clear concise and consistent in messaging style tone and voice Ensure content is accurate and delivered ontime through rigorous quality control proofing and data checking <p> <li> <li> <p> Manage the creation of content from start to end working with internal stakeholders contract writers as needed project management of content tasks within marketing project tool communication with marketing team <p> <li> <li> <p> Maintain Accruents content repository ensuring its up to date and communicating content availability to key stakeholders <p> <li> <li> <p> Help identify and rectify content gaps and ensure that there is cohesion in both asset type and messaging <p> <li> <ul> <li> <ul> <p> <p> <p> <strong> What you bring to the table <strong> <p> <ul> <li> <p> Superior proven written and verbal English communication skills in a technology company with an innate attention to detail Fluency a must <p> <li> <li> <p> Bachelors degree Marketing English Journalism Public Relations or Communications preferred <p> <li> <li> <p> At least 5 years of copywriting experience in B2B marketing preferably with a focus on SaaS or other software <p> <li> <li> <p> A proactive selfstarter attitude with a sense of urgency to achieve results <p> <li> <li> <p> Ability to distill technical and complex product solution industry and thought leadership information into digestible concise copycontent <p> <li> <li> <p> Strong strategic and critical thinking <p> <li> <li> <p> A proven track record of prioritizing highimpact activities and keeping complicated copy projects moving forward in coordination with crossfunctional teams and contractors <p> <li> <li> <p> Ability to work independently and as part of a team to cultivate and continuously improve our brand messaging communications and creative output <p> <li> <li> <p> Ability to handle a fastpaced everchanging work environment while maintaining high quality standards <p> <li> <li> <p> Ability to effectively prioritize and work on multiple deliverables at the same time <p> <li> <li> <p> Effective interpersonal influence collaboration and listening skills <p> <li> <li> <p> Strong attention to detail customerservice orientation and creativity in problemsolving <p> <li> <li> <p> Ability to work with all levels of internal staff clients vendors and prospects <p> <li> <ul> <p> <strong> Please Note <strong> <p> <ul> <li> <p> This job does not require travel domestically or internationally <p> <li> <li> <p> This is a fulltime exempt opportunity <p> <li> <li> <p> Relocation will not be considered for this position <p> <li> <li> <p> At this time visa sponsorship is not available <p> <li> <ul> <p> The salary range for this position is $67700 $125900 This position is also eligible for a bonus as part of the compensation package <p> <p> Base pay offered may vary depending on various factors including but not limited to jobrelated knowledge skills experience and other eligibility factors such as geographic location The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and several programs that provide for both paid and unpaid time away from work <p> <p> <strong> ABOUT ACCRUENT <strong> <p> <p> At Accruent a subsidiary or affiliate of Fortive Corporation we strive to be on the cutting edge of the software world providing purposebuilt intelligent solutions that raise customer expectations shift paradigms and transform the way businesses operate and achieve success <p> <p> We aim to provide the same transformational growth for our 1000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam and 10000 customers in more than 150 countries we know youll gain new experiences along the way In our continued effort to help our teams Grow Without Limits we provide all employees with the resources coaching and support they need to reach new heights and experience true professional and personal development and we do this because we believe it will help us grow as a global company in return <p> <p> Every person can bring something incredible to the table and we can always achieve more together So if you are courageous adaptable collaborative and interested in becoming the best you we encourage you to join us for the ride even if you dont believe you have the exact experience to fill a particular role <p> <p> Explore the path Join Accruent <p> <p> <strong> ABOUT FORTIVE <strong> <p> <p> Fortives essential technology makes the world stronger safer and smarter We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring nextgeneration product design and healthcare safety solutions <p> <p> We are a global industrial technology innovator with a startup spirit Our forwardlooking companies lead the way in softwarepowered workflow solutions datadriven intelligence AIpowered automation and other disruptive technologies Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions <p> <p> We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact <p> <p> At Fortive we believe in you We believe in your potentialyour ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth Were honest about whats working and what isnt and we never stop improving and innovating <p> <p> Fortive For you for us for growth <p> <p> <em> Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation LIRemote <em> <p><p>
Director of Customer Onboarding & Enablement
Company: LogicManager, Inc
Location: USA
Posted Apr 20, 2024
<div><strong>About LogicManager<strong><div> <div>LogicManager stands out as a leader in Risk Management Software earning recognition from industry leaders like Gartner and Forrester Industry Analysts for our innovative solutions From navigating the <a class=postingslink href=httpswwwlogicmanagercomresourcesermwhatistheseethrougheconomyvideo rel=nofollow>SeeThrough Economy<a> to championing Environmental Social and Governance ESG practices our software empowers global organizations to uphold their reputations and protect stakeholders<div> <div> <div> <div>Acknowledged in Deloittes Fast 500 we are a dynamic tech firm fostering an environment that supports internal growth We take pride in being designated as a <a class=postingslink href=httpswwwgreatplacetoworkcomcertifiedcompany7002552 rel=nofollow>Great Place to Work®<a> a testament to our commitment to creating an exceptional workplace As a remote work environment we prioritize worklife balance transparency and collaboration Our innovative approach to customer satisfaction recognized as a competitive advantage in our customercentric GoToMarket GTM strategy sets us apart<div> <div> <div> <div><strong style=>About This Opportunity<strong><div> <div><span style=>We are currently seeking a dynamic and strategic Director of Onboarding amp Enablement to lead our team in overseeing the onboarding of our SaaS solutions for both new and expanding customers This critical role requires an individual who is adept at building effective onboarding teams managing crossfunctional programs and ensuring that our customer onboarding processes align with the companys strategic goals This position offers the unique opportunity to report directly to the CEO and make a significant impact on our companys success<span><div> <p><br><br><p> <div class=h3>What Youll Do<div> <ul style=> <li style=><strong>Team Leadership <strong>Guide the onboarding team by setting clear objectives and standards ensuring alignment with the companys strategic direction<li> <li style=><strong>Program Oversight <strong>Manage the planning execution and delivery of customer solutions ensuring that implementation milestones are achieved and that the transition from sales to onboarding is seamless in collaboration with Customer Success and Sales teams<li> <li style=><strong>Process Enhancement<strong> Continuously assess and refine onboarding processes to increase efficiency effectiveness and customer satisfaction Proactively address potential customer issues<li> <li style=><strong>Customer Engagement <strong>Take ownership of the customer onboarding journey from purchase to launch within 90 days providing consistent support and fostering customer success<li> <li style=><strong>Incorporating Feedback <strong>Utilize customer feedback to drive improvements in the onboarding process<li> <li style=><strong>Expertise Maintenance<strong> Maintain comprehensive knowledge of product features and functionalities to effectively educate and support customers<li> <li style=><strong>Problem Resolution <strong>Tackle both technical and nontechnical challenges to ensure a frictionless onboarding experience<li> <ul> <p><br><br><p> <div class=h3>About You And What Skills Youll Need<div> <ul style=> <li style=><strong>Experience <strong>Over 8 years of experience in B2B customerfacing roles or customer product onboarding within the SaaS industry including at least 3 years in a managerial position<li> <li style=><strong>Education <strong>Bachelors degree<li> <li style=><strong>Technical Skills <strong>Demonstrated expertise in leading successful software onboarding initiatives<li> <li style=><strong>Core Competencies <strong>Exceptional understanding of customer needs excellent communication skills and proficiency in project management tools and methodologies<li> <li style=><strong>Work Eligibility <strong>Authorized to work in the US sponsorship not available<li> <ul> <div><strong>What Sets LogicManager Apart<strong><div> <div> <strong>AwardWinning Community<strong> Our commitment to a vibrant collaborative and missiondriven culture has earned us the certification of a <a class=postingslink href=httpswwwgreatplacetoworkcomcertifiedcompany7002552 rel=nofollow>Great Place to Work®<a> each year since 2016 As LogicManager flourishes were dedicated to nurturing its inherent culture We aim to attract those who feel the same way about building a community rooted in mutual trust respect integrity kindness and fairness <div> <div> <strong>Great Benefits amp Perks<strong> We believe in supporting our employees with <a class=postingslink href=httpswwwlogicmanagercomlogicmanagerbenefits rel=nofollow>benefits<a> that matter which is why we offer competitive salaries benefits paid vacation and more We also celebrate our successes with frequent companysponsored activities and events <div> <div> <strong>Remote Flexibility<strong> We believe in the quality of work over its location fully supporting and offering a remote work experience to our team <div> <div> <strong>Global Presence<strong> We serve our growing base of customers throughout North America AMER Europe the Middle East and Africa EMEA and Asia Pacific APAC <div> <div> <div> <div><strong>Please note<strong> You must be authorized to work in the US as we currently cannot provide sponsorship <div> <div> <div> <div><em>LogicManager is committed to being an equal opportunity employer We celebrate and support diversity and work every day to create an inclusive work environment that represents the world that we live in <em><div> <div> <div> <div><em>By submitting your application you agree that LogicManager may collect your personal data for recruiting and related purposes <em><div> <div> <div> <div><em>LogicManagers <em><a class=postingslink href=httpswwwlogicmanagercomprivacy rel=nofollow><em>Privacy Notice<em><a><em> explains what personal information we may process where we may process your personal information our purposes for processing your personal information and the rights you can exercise over LogicManagers use of your personal information<em><div> <img src=httpsremotivecomjobtrack1907549blankgifsource=publicapi alt=>
Manager, QA Automation
Company: Brightcove
Location: USA
Posted Apr 20, 2024
<p><strong>Position Overview<strong><p> <p>Our professional services team Brightcove Global Services BGS provides consulting and delivery services to guide some of the best known companies in the world through their OTT journeys and were expanding If you have a strong consulting and professional services background a passion for working on highfunctioning teams a keen sense of creativity and a willingness to help our clients achieve their business goals through video technology wed love to talk<p> <p>Brightcoves Global Services team is not a typical professional services organization but is Brightcoves fullservice agency for our clients The team augments our platform and product by building custom videocentric web mobile and OTT solutions for a variety of customers across the globe Our mission is to offer services that maximize customer KPIs in the video space leveraging their content Our solutions often involve multiple products and services including Brightcove Beacon OTT Platform cloudbased services Content Management System CMS Digital Right Management DRM Analytics services Advertising services subscription and monetization services We have a team of smart individuals who are passionate about solving complex and interesting problems for our clients and who are driven to ensure those clients are successful<p> <p>A Manager QA Automation in Brightcoves Global Services team is adept at designing building running documenting and maintaining a robust set of test automation presenting technical solutions to address customer and prospect business requirements The role will consist of engaging development and QA resources to ensure proper test coverage for a wide range of applications<p> <p>We are looking for someone who is passionate about media and video who can take leadership in building and expanding the QA automation discipline within the group The candidate must be highly motivated technical detailoriented teamoriented creative and possess outstanding communication skills<p> <p><strong>Job Responsibilities<strong><p> <ul style=> <li style=>Work in an agile environment with a team of engineers to create new products and services and enhance existing solutions and workflows<li> <li style=>Develop and maintain automated test cases for OTT media streaming platforms while prioritizing testing activities<li> <li style=>Execute automated test cases and report results both locally and through remote automation pipelines<li> <li style=>Create new automation frameworks from scratch to handle new upcoming technologies<li> <li style=>Record and manage defects throughout their lifecycle in JIRA<li> <li style=>Contribute to a common library of crossproject automation utilities and provide regular feedback for continuous improvement<li> <li style=>Create and follow test plans and verify acceptance criteria for new projects and features<li> <li style=>Work collaboratively with the development and the functional testing teams to plan delivery manage risks improve quality and streamline our software deployments<li> <li style=>Triage and maintain a CICD pipeline in charge of the platform executions<li> <li style=>Inspire support manage and grow a distributed team of three QA Engineers and contractors at different stages of development to encourage a culture of excellence and continuous improvement that meets business goals through a healthy culture of feedback and collaboration<li> <li style=>Foster a culture of diversity equity and inclusion in everything you do from hiring to career development to team culture and the products and services we deliver to customers<li> <ul> <p><strong>QualificationsExperience<strong><p> <ul style=> <li style=>8+ years of frontend software test automation experience working with Javascript<li> <li style=>2+ years of people management experience<li> <li style=>Proven ability to lead coach inspire and motivate a team of QA Engineers across multiple geographies<li> <li style=>Proficient with modern web technologies NodeJS a plus but not required<li> <li style=>Knowledge of docker containers<li> <li style=>Experience with continuous integration and deployment infrastructure for web applications and services<li> <li style=>Collaborate with other software engineers QA engineers product owners and UX designers for continuous improvement of automation quality<li> <li style=>Experience with bug tracking workflow management tools<li> <li style=>Experience collecting debugging information using browser tools required<li> <li style=>Deep expertise in writing test plans test cases and parsing<li> <li style=>Ability to identify dependenciesrisks during sprint planning<li> <li style=>Experience with backend automation testing tools<li> <li style=>Experience using Postman for API testing<li> <li style=>Experience designing and running load tests for API systems<li> <li style=>Expertise working with GitLab or GitHub<li> <li style=>Experience with OTT video or media is preferred<li> <li style=>Good knowledge working with mobile and smart TV devices <li> <li style=>Comfortable working in an agilescrum setting<li> <li style=>Experience in the basics of developing and deploying scalable webbased applications<li> <li style=>Excellent communication collaboration reporting analytical and problem solving skills<li> <li style=>Ability to collaborate effectively with other software engineers user experience designers functional testers and productprogram managers<li> <li style=>Experience evaluating designing and implementing automation frameworks from beginning to end<li> <ul> <p><strong>About Brightcove <strong><p> <p><span style=fontweight>Brightcove is a diverse global team of smart passionate people who are revolutionizing the way organizations deliver video Were hyped up about storytelling and about helping organizations reach their audiences in bold and innovative ways When video is done right it can have a powerful and lasting effect Hearts open Minds change <span><p> <p><span style=fontweight>Since 2004 Brightcove has been supporting customers that are some of the largest media companies enterprises events and nonprofit organizations in the world There are over 600 Brightcovers globally each of us representing our unique talents and we have built a culture that values authenticity individual empowerment excellence and collaboration This culture enables us to harness the incredible power of video and create an environment where you will want to grow stay and thrive Bottom line We take our video seriously and we take great pride in doing it as oneteam<span><p> <p><strong>WORKING AT BRIGHTCOVE <strong><p> <p><span style=fontweight>We strive to provide our employees with an environment where they can do their best work and be their best selves This includes a focus on our employees work experience actively creating a culture where inclusion and growth are at the center and hiring recognizing promoting employees who are committed to living and breathing these same ideals We value collaboration creativity worklife balance professional growth and creating an empowering space for open communication Whether youre in one of our offices around the world or working remotely you have plenty of opportunities to meet colleagues and<span><span style=fontweight> celebrate a variety of personal interests with organized groups and clubs including an Employee Action Committee Women of Brightcove Pride of Brightcove Parents of Brightcove and more to come<span><p> <p><em>We recognize that no candidate is perfect and Brightcove would love to have the chance to get to know you We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status Brightcove embraces diversity and seeks candidates who support persons of all identities and backgrounds We strongly encourage individuals from underrepresented andor marginalized identities to apply If you need any accommodations for your interview please email <a href=22mailtorecruitingbrightcovecom22 rel=nofollow>recruitingbrightcovecom<a> <em><p> <p><em><span style=fontweight>The Brightcove<a href=22httpswwwbrightcovecomenlegalprivacy22 rel=nofollow> Privacy Policy<a> explains the processing and purposes of any personal information<span><em><p> <p><em>BC21060<em><p><div class=contentpaytransparency><div class=payinput><div class=description><p><span style=fontweight>At Brightcove we believe that providing comprehensive and competitive compensation and benefits packages across the globe are essential to our employees Base salary is just one component of Brightcoves total rewards program We offer a wide range of benefits and perks that may include bonus or commission Brightcove stock unlimited paid time off 401K matching health insurance medical dental and vision generous employer Health Savings Account HSA contributions tuition reimbursement 100 paid parental leave and more<br><span><p><div><div class=title>USA Brightcove Base Salary Range<div><div class=payrange><span>$135200<span><span class=divider><span><span>$202800 USD<span><div><div><div><img src=httpsremotivecomjobtrack1907538blankgifsource=publicapi alt=>
Director - UX Research
Company: CommerceIQ
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> <strong> Role <strong> <p> <p> As the Director of UX Research you will lead our efforts to deeply understand our users and their jobs to be done JTBD Youll be responsible for creating detailed user personas mapping out their daytoday experiences and uncovering the critical JTBD that our products must fulfill This role is not just about gathering insights its about translating these insights into actionable strategies that guide product development and innovation <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> <strong> Strategic Leadership <strong> Develop and execute a comprehensive UX research strategy that aligns with our product roadmap and business goals Lead the UX Research team fostering a culture of curiosity and insightdriven product development <p> <p> <strong> User Personas and Journey Mapping <strong> Craft detailed user personas and map day in the life scenarios to understand the context challenges and opportunities our users face Utilize these insights to inform product design and development <p> <p> <strong> Understanding JTBD <strong> Conduct indepth research to uncover the jobs to be done for our users guiding the product team in creating solutions that contextualize user pain points and deliver right outcomes <p> <p> <strong> Collaborative Insight Integration <strong> Work closely with product managers designers and engineers to ensure research findings are integrated into product strategies design decisions and development priorities <p> <p> <strong> Research Methodology Excellence <strong> Apply a broad range of qualitative and quantitative research methods to gather insights at different stages of the product lifecycle from conception to launch and beyond <p> <p> <strong> Evangelization and Advocacy <strong> Serve as an advocate for UX research promoting its value throughout the organization and ensuring stakeholders at all levels understand and act on research findings <p> <p> <p> <p> <strong> Qualifications <strong> <p> <p> 8+ years of UX research experience with a focus on B2B or enterprise technology including significant experience in leadership roles <p> <p> Demonstrated expertise in creating user personas mapping user journeys and identifying jobs to be done <p> <p> Proficient in a wide range of qualitative and quantitative research methodologies <p> <p> Strong leadership skills with a track record of building and mentoring highperforming teams <p> <p> Exceptional communication and collaboration skills capable of working effectively with crossfunctional teams <p> <p> Masters or PhD in HumanComputer Interaction Psychology Social Science or a related field is preferred <p> <p> <strong> Our Values <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hk8lx6341livi rel=noopener noreferrer nofollow target=blank> Customer Obsession <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hnm4jk1c94idj rel=noopener noreferrer nofollow target=blank> Take Ownership amp Deliver Results <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=horotxwqw99up rel=noopener noreferrer nofollow target=blank> Bias for Action <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hucrd0dck2p3l rel=noopener noreferrer nofollow target=blank> Dive Deep <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=h22gddrl6zmoa rel=noopener noreferrer nofollow target=blank> Curiosity amp SelfLearning <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=h2zkk4so520rq rel=noopener noreferrer nofollow target=blank> Hire amp Develop the Best <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hoc3ryqxqjl3t rel=noopener noreferrer nofollow target=blank> Win as a Team <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hza95ok432xpt rel=noopener noreferrer nofollow target=blank> Think Big Take Bets and Innovate <a> <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Stock Options 401K plan FSA and HSA programs <p> <li> <li> <p> Health insurance Life Insurance Longterm and shortterm disability <p> <li> <li> <p> Generous holiday and time off policy including unlimited PTO 4th Friday of every month off for the whole company <p> <li> <li> <p> WFH benefits including flex work from home hours Mobile and Broadband reimbursement Fitness reimbursement home office setup fees <p> <li> <ul><p>
Platform Site Reliability Engineer
Company: Blacksky
Location: USA
Posted Apr 20, 2024
<p style=textalign><strong>Platform Site Reliability Engineer <strong><p> <p><strong>About Us<strong><p> <p><strong>BlackSky<strong> is a realtime intelligence company We own and operate the worlds most advanced spacebased intelligence platform and provide customers satellite imagery automated analytics and highfrequency monitoring of strategic locations economic assets and events from around the globe BlackSky is trusted by the most demanding allied military and intelligence organizations and commercial companies to deliver foresight into critical matters that affect national security and the economy BlackSkys data enables governments and businesses to see understand and anticipate change as it happens giving them the ultimate strategic advantage so they can act quickly Our global team works with cuttingedge technology to make a difference around the world and prides itself on being peoplefirst customerfocused and fun<p> <p>As a Site Reliability Engineer SRE on our Platform team youll be joining a small group of industry veterans who are passionate about maintaining the continuous availability of our customer Platform The Platform SREs role is to troubleshoot monitor integrate configure and administer Platform applications The person in this role participates in the planning and documentation of policies and procedures to ensure system implementation design and maintenance is consistent with company goals industry best practices and regulatory requirements<p> <p>While the locations listed in the job posting are ideal we would love candidates near either our Herndon VA or Seattle WA offices We may also consider remote candidates in certain states<p> <p><strong>Responsibilities<strong><p> <p>Monitor and Maintain Platform Systems<p> <ul style=> <li style=>Designimplementintegrate additional monitoring tools to ensure continuity of the Platform<li> <li style=>Perform incident management and response procedures to ensure all incidents are addressed appropriately<li> <li style=>Configure Platform systems utilizing compliance best practices<li> <li style=>Create and maintain documentation for applications processes and procedures<li> <li style=>Conduct audits on existing systems by running reports and providing analysis<li> <li style=>Participate in oncall rotation to respond to critical events<li> <li style=>Other jobrelated duties as assigned<li> <ul> <p>Technical Support and Administration<p> <ul style=> <li style=>Manage end user accounts permissions and access<li> <li style=>Anticipate identify troubleshoot and mitigateresolve issues as they arise<li> <li style=>Integrate and automate platform systems to increase value and adoption<li> <li style=>Transmit data between platform systems with automated tooling<li> <li style=>Advise business on new and existing platform systems<li> <ul> <p><strong>Required Qualifications<strong><p> <ul style=> <li style=>Bachelors Degree or higher in computer science engineering or related technical field<li> <li style=>A minimum of three years of experience in engineering operations for commercial software in a production environment familiarity with agile methodologies software product and release life cycles source code and change management<li> <li style=>Experience with scalable cloudbased systems running in Amazon Web Services AWS<li> <li style=>Experience working with databases ie MongoDB PostgreSQL ElasticSearch<li> <li style=>Python experience<li> <li style=>Passion to solve complex problems<li> <ul> <p><strong>Preferred Qualifications<strong><p> <ul style=> <li style=>JavaJavaScript experience<li> <li style=>Experience working with geospatial products<li> <ul> <p><strong>Life at BlackSky for fulltime benefits eligible employees includes<strong><p> <ul style=> <li style=>Medical dental vision disability group term life and ADampD voluntary life and ADampD insurance<li> <ul style=> <li style=>BlackSky pays 100 of employeeonly premiums for medical dental and vision and contributes $100month for outofpocket expenses<li> <ul> <li style=>15 days of PTO 11 Company holidays four Floating Holidays prorated based on hire date one day of paid volunteerism leave per year parental leave and more<li> <li style=>401k pretax and Roth deferral options with employer match<li> <li style=>Flexible Spending Accounts<li> <li style=>Employee Stock Purchase Program<li> <li style=>Employee Assistance and Travel Assistance Programs<li> <li style=>Employer matching donations<li> <li style=>Professional development<li> <li style=>Mac or PC Your choice<li> <li style=>Awesome swag<li> <ul> <p>The anticipated salary range for candidates in Seattle WA is $115000 $130000 per year The final compensation package offered to a successful candidate will be dependent on specific background and education BlackSky is a multistate employer and this pay scale may not reflect salary ranges in other states or locations outside of Seattle WA<p> <p>BlackSky is committed to hiring and retaining a diverse workforce We are proud to be an Equal OpportunityAffirmative Action Employer All Qualified applicants will receive consideration for employment without regard to race color religion sex age national origin sexual orientation gender identity disability protected veteran status or any other characteristic protected by law<p> <p>To conform to US Government space technology export regulations including the International Traffic in Arms Regulations ITAR you must be a US citizen lawful permanent resident of the US protected individual as defined by 8 USC 1324ba3 or eligible to obtain the required authorizations from the US Department of State<p> <p>EEOAAP Pay Transparency Statements<p> <p><a href=22httpswwwdolgovofccpregscomplianceposterspdfeeopostpdf22 rel=nofollow>httpswwwdolgovofccpregscomplianceposterspdfeeopostpdf<a><p> <p><a href=22httpswwwdolgovofccpregscomplianceposterspdfOFCCPEEOSupplementFinalJRFQA508cpdf22 rel=nofollow>httpswwwdolgovofccpregscomplianceposterspdfOFCCPEEOSupplementFinalJRFQA508cpdf<a><p><img src=httpsremotivecomjobtrack1907361blankgifsource=publicapi alt=>
Senior Software Engineer I
Company: hut8
Location: USA
Posted Apr 19, 2024
<p>ABOUT HUT 8 <p> <p>Imagine the ultimate destination for those who want to work at the cutting edge of technology energy and infrastructure An industry leader in bitcoin mining Hut 8 builds and operates some of the worlds largest data centers for nextgeneration computing workloads We are proud to offer interesting and challenging opportunities for individuals who want to build teams solve problems and make an impact from day one If youre an ambitious individual looking for a career that is as rewarding as it is challenging youve come to the right place<p> <p><br>ABOUT THE ROLE<p> <p>As a Senior Software Engineer I you will be responsible for designing developing and maintaining software solutions that meet the needs of our organization and our clients You will work closely with crossfunctional teams to understand requirements propose solutions and deliver highquality software products<p> <p>Some of the key responsibilities you should expect are the following<p> <ul style=> <li style=>Design develop and maintain scalable software solutions<li> <li style=>Collaborate with product managers designers and other stakeholders to understand requirements and translate them into technical specifications<li> <li style=>Write clean efficient and maintainable code using best practices<li> <li style=>Conduct code reviews and provide constructive feedback to team members<li> <li style=>Troubleshoot and debug issues and propose solutions to address them<li> <li style=>Stay updated with emerging technologies and industry trends and incorporate them into our software development process<li> <li style=>Participate in architectural discussions and contribute to the overall technical strategy of the organization<li> <li style=>Work closely with quality assurance teams to ensure the software meets quality standards and is properly tested<li> <li style=>Collaborate with DevOps teams to automate deployment processes and improve overall system reliability <li> <ul> <p>ABOUT YOU<p> <ul style=> <li style=>5+ years of experience in software development with a strong proficiency in programming languages eg Python SQL Compiled etc<li> <li style=>Bachelors degree in Computer Science Engineering or a related field is a plus<li> <li style=>Deep understanding of software design principles data structures and algorithms<li> <li style=>Experience with modern software development practices such as Agile methodologies continuous integration and git workflows<li> <li style=>Strong problemsolving skills and the ability to think critically<li> <li style=>Excellent communication and collaboration skills<li> <li style=>Experience with cloud platforms such as AWS Azure or GCP with GCP being preferred<li> <li style=>Familiarity with containerization technologies such as Docker and orchestration tools like Kubernetes is desirable<li> <li style=>Experience with relational timeseries and NoSQL databases<li> <li style=>Experience with Data Warehouses such as BigQuery<li> <li style=>A track record of delivering highquality software products on time <p> <p> <li> <ul> <p>ABOUT THE WORK ENVIRONMENT<p> <p>This role is remote or in office at our corporate headquarters in the Brickell area of Miami Florida Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions<p> <p>WHAT MAKES HUT 8 A GREAT PLACE TO WORK<p> <p>Hut 8 offers a benefits and wellness program that includes medical dental vision life and shortterm and longterm disability insurance as well as paid time off<p> <p>We are proud to invest in building the best team in the industry At all levels of the organization we are driven by an entrepreneurial spirit radical transparency and relentless growth mentality<p> <p>At Hut 8 you will have the opportunity to<p> <ul style=> <li style=>Work with bright driven peers from a range of educational and professional backgrounds including software development energy engineering entrepreneurship investment banking private equity and management consulting<li> <li style=>Design and pitch new products services and other initiatives to a leadership team consisting of serial entrepreneurs and seasoned executives and backed by a board of directors consisting of industry veterans of energy finance and government<li> <li style=>Debate ideas and alternatives in a truly meritocratic setting where the learning curve is steep and the lessons come from both senior and junior members of the team<li> <li style=>Build a lifelong network of friends and professional connections at the cuttingedge intersection of technology energy and infrastructure<li> <ul><img src=httpsremotivecomjobtrack1907465blankgifsource=publicapi alt=>