Analyze Messages Obtained During Flight Jobs in USA
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Support Operations Lead
Company: Apollo.io
Location: USA
Posted May 01, 2024
The Support Operations Lead will manage and optimize the company's support platform, Intercom, to improve customer support interactions, product engagement, and support agent operations. The role involves working with cross-functional teams to enhance key performance metrics, AI-driven customer interactions, customer experience, and operational efficiency. Responsibilities include owning the support tech stack, elevating and automating the customer experience, driving proactive support, optimizing customer support processes, and requiring 3+ years of GTM Ops experience, Intercom expertise, and project management skills.
Pre-Sales Principal Solutions Architect (Nuance & D365 CE)
Company: TTEC Digital
Location: USA
Posted May 01, 2024
TTEC Digital is seeking a Principal Solutions Architect to lead and deliver Microsoft Dynamics 365 and Nuance based solutions for contact center and CCaaS engagements. The role involves being customer-facing, revenue-generating, and responsible for gathering client requirements, providing consulting, and developing product architectural and proposal content. The ideal candidate will have a Bachelor's degree in Computer Science, MIS, or a related field, 2-3 years of pre-sales experience, and 4+ years of experience with relevant Nuance and Microsoft CRM/D365 CE technology. They should possess strong communication skills, a strong executive presence, and the ability to engage with Microsoft leadership. The role offers a competitive salary range, benefits, and opportunities for professional growth.
Senior Software Engineer - React - Web
Company: Kraken
Location: USA
Posted May 01, 2024
Kraken, a mission-focused company rooted in crypto values, is seeking an experienced Senior Software Engineer to join their growing Engineering team. The role involves developing and maintaining both web and mobile user interfaces using React and React Native respectively. The ideal candidate should have a deep understanding of JavaScript/TypeScript, proficiency with React and React Native frameworks, and experience with Next.js, RESTful APIs, and WebSockets. The company is committed to industry-leading security, crypto education, and world-class client support.
Integration Reliability Engineer - Reconciliation TechOps
Company: Stripe
Location: USA
Posted May 01, 2024
Stripe is a financial infrastructure platform for businesses, processing hundreds of billions of dollars in payments annually. The Payments organization, a key component of Stripe's success, builds and scales the infrastructure and financial partner integrations. Technical Operations roles in Payments focus on financial partner integrations and funds flow expansion, working closely with various finance and infrastructure engineering teams. Responsibilities include becoming a domain expert, handling inquiries, engaging with financial partners, organizing complex technical changes, and collaborating across the company.
Product Marketing Manager - Flocabulary
Company: Renaissance
Location: USA
Posted May 01, 2024
Renaissance is a global leader in pre-K-12 education technology, offering solutions that help educators analyze, customize, and plan personalized learning paths for students. The company's products are used in over one-third of US schools and in more than 100 countries worldwide. The Product Marketing Manager (Flocabulary) role involves developing messaging, GTM strategies, and collaborating with cross-functional teams to ensure successful product launches. The ideal candidate should have 3+ years of product marketing experience, expert presentation skills, strong writing abilities, and a deep understanding of the K-12 market.
Enterprise Account Executive
Company: Builder.io
Location: USA
Posted May 01, 2024
Builder.io is looking for an Enterprise Account Executive to partner with the GTM team to engage with customer developers and business leaders in a consultative sales process. The role involves generating and closing opportunities with Enterprise level customers, meeting quarterly and annual sales goals, and working closely with Sales Engineers.
Blockchain Data Specialist - Index Operations
Company: Kraken
Location: USA
Posted May 01, 2024
Kraken is a mission-focused company rooted in crypto values, aiming to accelerate global crypto adoption for financial freedom and inclusion. As a fully remote company, Krakenites are industry pioneers developing premium crypto products for various users. The Product Operations Team at CF Benchmarks ensures smooth running of index product suite, managing processes, and assessing operational risks. The role involves managing index operations, developing procedures for efficient scaling, mapping data flow, and collaborating with product development functions. Required skills include a BSc or MSc, 3-5 years of quantitative experience, Python proficiency, digital asset knowledge, strong organizational skills, and expertise in data management.
Member of Compliance, TPRM/ERM Lead
Company: anchorage
Location: USA
Posted May 01, 2024
Anchorage Digital, a regulated crypto platform founded in 2017, is seeking a Risk Lead for Third-Party Risk Management (TPRM) and Enterprise Risk Management (ERM). The role involves overseeing the design, development, scaling, and maturity of TPRM and ERM functions. The ideal candidate should have 10-15 years of experience in regulated financial services, strong analytical skills, and the ability to create programs, policies, and procedures. Anchorage Digital offers a market-leading salary, meaningful equity, and comprehensive benefits, including 100% health, dental, and vision coverage for employees and dependents.
Senior Customer Success Manager
Company: Restaurant365
Location: USA
Posted May 01, 2024
Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company values its team members and strives to be 'Best in Class'. The Senior Customer Success Manager role involves managing long-term customer relationships, ensuring high adoption, retention, and satisfaction. The role requires 2+ years of experience in Customer Success or equivalent in a SaaS company, proficiency in Microsoft Office, Salesforce, and strong communication skills. The position offers a salary range of $75K-$80K + Bonus/Commission, comprehensive medical benefits, 401k, equity option grant, unlimited PTO, and wellness initiatives.
Head of Product Marketing
Company: Mercury
Location: USA
Posted May 01, 2024
Mercury is seeking a Head of Product Marketing to develop and execute a comprehensive product marketing strategy, collaborate with product teams, and lead a high-performing team. The role involves understanding the audience, products, and market to inform marketing strategy and product roadmap. The ideal candidate has 10+ years of product marketing experience, preferably in a growth-stage B2B startup, with expertise in personas, positioning, messaging, pricing, and GTM strategy. Strong leadership, communication, strategic thinking, and research skills are required. The total rewards package includes competitive base salary, equity, and benefits.
Remote Travel Agent
Company: Unplugged Travel
Location: USA
Posted May 01, 2024
Unplugged Travel is seeking detail-oriented and highly organized candidates for a remote travel agent position. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently. Responsibilities include travel planning, booking management, communication, problem resolution, training, documentation, staying updated on travel trends, and delivering exceptional customer service. Requirements include previous experience in customer service or related fields, problem-solving skills, time management, excellent communication skills, and access to a computer or smartphone. Benefits include full remote work, flexible schedule, no experience required, travel discounts, performance-based earning potential, and access to incentives and training.
Safety Support Specialist, Registration
Company: Vercel
Location: USA
Posted May 01, 2024
Vercel is seeking a Safety Support Specialist with 3+ years of experience in user or content review within a Trust & Safety team. The role involves managing high-volume reactive tickets, reviewing sign-up abuse tooling workflows, and interfacing with partners and customers to resolve issues. The ideal candidate should have excellent communication skills, be comfortable working asynchronously in a remote environment, and possess critical thinking, emotional intelligence, and problem-solving skills. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a remote-friendly work environment.