Analyze Messages Obtained During Flight Jobs in USA
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FP&A Lead, Cash Management
Company: braviantholdings
Location: USA
Posted Mar 08, 2024
Braviant, a leading provider of tech-enabled credit products, is seeking a Lead FP&A Analyst for a fully remote position in the U.S. The role involves managing cash forecasting, debt facility remittances, and providing analytical insights. The ideal candidate should have 5+ years of experience in FP&A, Treasury Ops, or Business Analytics, preferably in a capital-intensive financial services business. Advanced Excel skills and SQL query coding are required, with proficiency in data visualization tools being a plus. Braviant offers a collaborative work environment with opportunities for career growth and skill development.
Senior Technical Lighting Artist
Company: Tripwire Interactive
Location: USA
Posted Mar 09, 2024
<p>Tripwire Interactive is looking for talented dedicated and passionate individuals to join our team We started out in 2005 as a independent video game developer and publisher known for firstperson shooters like <em>Red Orchestra<em> the wildly popular<em> Killing Floor<em> series and more recently the action RPG <em>Maneater<em> In 2022 Tripwire was acquired and became a part of the Embracer Group through its wholly owned subsidiary Saber Interactive Over the years Tripwire has solidified its place as one of the games industrys leading independent developers and maintains the ability to work on our own timetables to craft games with a singular voice that reflects our own unique vision Were located in Roswell GA a historic suburb of Atlanta where living is affordable and proximity to the city provides for plenty of opportunities We believe in a collaborative work environment where team members are encouraged to take risks and push the boundaries of our medium If that sounds like something you could get into wed love to hear from you<p> <p>Without a doubt our office is an awesome place to work but at Tripwire we recognize that the true office exists both inside and outside of our stateoftheart facility With our brand new NextGen Remote Work policy we are able to remain fully productive regardless of what the world throws at us by allowing all employees to choose whether theyd like to work inoffice at home or a bit of both This program has been designed to give all Tripwire employees the tools to help them deliver their best work For more information on Tripwires NextGen Remote Work Policy <a href=22httpstripwireinteractivecomnewstripwireimplementsnextgenworkmodel22 rel=nofollow><strong>click here<strong><a><p> <p>Tripwire Interactive is looking for an experienced Contract Senior Technical Lighting Artist to join our battle tested team helping to develop visually compelling worlds that our players will love to explore and play within This person should have a discerning artistic eye strong technical abilities and excellent soft skills that will empower and inspire the team to build believable and engaging levels You will be a part of a passionate and experienced team who are looking to grow and push the limits of what is possible in our future titles through visual storytelling and highquality content We want someone who is positive and passionate about their craft and looks for new and creative solutions to problems that will arise during the project and who keeps the larger picture in mind<p> <p><strong>Job Responsibilities<strong><p> <ul style=> <li style=>Create dramatic awe inspiring AAA+ quality lighting and atmosphere that fits the Narrative Gameplay and mood that we are trying to achieve in both real time and cinematic environments<li> <li style=>Work closely with the Art Director and Creative Director to help define and establish the overall look and mood of the worlds that we create<li> <li style=>Provide input and advice on surfaces shaders and other image quality issues in order to get the best results from how lighting interacts with the world<li> <li style=>Work closely with the art team and engineers to find technical solutions to create stunning lighting and maintain performance standards<li> <li style=>Implement lighting through hand placement and procedural placement tools<li> <li style=>Adjust scene and character materials to get the most out of the lighting in a scene<li> <li style=>Manage the performance impacts of the lighting and atmosphere while maintaining the visual quality and art direction<li> <li style=>Communicate any risks issues or concerns for the project to the Art Director as they happen<li> <li style=>Be self motivated and able to work autonomously if needed<li> <li style=>Be receptive to and proactive about implementing changes from feedback<li> <li style=>Participate and provide feedback in playtests for our internal projects<li> <li style=>Be comfortable advising and providing detailed actionable feedback to our outside partners as it relates to lighting<li> <ul> <p><strong>Qualifications<strong><p> <ul style=> <li style=>Senior Technical Lighting Artist with 6+ years experience in the games industry<li> <li style=>Shipped at least one title as a Technical Lighting Artist<li> <li style=>Strong experience in UE5<li> <li style=>Relevant Software Knowledge of Lumen and UDS<li> <li style=>Strong technical and artistic abilities that can light levels in a way to support both gameplay and art direction<li> <li style=>Expert understanding in utilizing real world values to light environments<li> <li style=>Excellent organizational communication and interpersonal skills<li> <li style=>Passionate about the Craft<li> <li style=>Knowledge of current techniques and terminology<li> <ul> <p><strong>Preference to applicants with<strong><p> <ul style=> <li style=>Strong Knowledge of UE5<li> <li style=>Strong Knowledge of Lumen<li> <li style=>Knowledge of UDS<li> <ul> <p><strong>Benefits<strong><p> <ul style=> <li style=>16 paid Holidays<li> <li style=>Flexible Hours<li> <li style=>Employee amp Family Team Building Events<li> <li style=>Volunteer Days<li> <li style=>1099<li> <ul> <p><strong>Core Hours 10am to 4pm EST<strong><p> <p><strong>Contract Position 6+ Months<strong><p> <p><strong>Compensation $1015000month Depending on Experience<strong><p><img src=httpsremotivecomjobtrack1899674blankgifsource=publicapi alt=>
Account Executive - Core
Company: addepar1
Location: USA
Posted Mar 08, 2024
<div class=contentintro><p><span style=textdecoration><strong>Who We Are<strong><span><p> <p>Addepar is a global technology and data company that helps investment professionals provide the most informed precise guidance for their clients Hundreds of thousands of users have trusted Addepar to empower smarter investment decisions and better advice over the last decade With client presence in more than 40 countries Addepars platform aggregates portfolio market and client data for over $5 trillion in assets Addepars open platform integrates with more than 100 software data and services partners to deliver a complete solution for a wide range of firms and use cases Addepar embraces a global flexible workforce model with offices in Silicon Valley New York City Salt Lake City Chicago London Dublin Edinburgh Scotland and Pune India<p> <p><span style=fontweight>Marketplace and brokerage services provided by Acervus Securities Inc an SEC registered brokerdealer and member <span><a href=22httpswwwfinraorg22 rel=nofollow><span style=fontweight>FINRA<span><a><span style=fontweight> <span><a href=22httpswwwsipcorg22 rel=nofollow><span style=fontweight>SIPC<span><a><span style=fontweight><span><p><div><div class=h4><span style=textdecoration><strong>The Role<strong><span><div> <p>We are currently seeking an Account Executive to join our everexpanding Sales Team We are seeking an experienced quotacarrying sales performer who is looking to help grow Addepar to be the financial platform for the Finance Industry The Account Executive will be responsible for growing new ARR for RIAs Single and MultiFamily Offices and Private Banks<p> <p>Addepar takes a marketbased approach to pay A successful candidates starting pay will be determined based on the role jobrelated skills experience qualifications work location and market conditions The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado California and New York<p> <p>The current range for this role is <span for=>$108000 $161000<span> base salary + bonus + equity + benefits <p> <p>Your recruiter can share more about the specific salary range for your preferred location during the hiring process Additionally these ranges reflect the base salary only and do not include bonus equity or benefits<p> <div class=h4><span style=textdecoration><strong>What Youll Do<strong><span><div> <ul style=> <li style=>Development of a strategic sales plan to effectively and efficiently cover the named accounts within the assigned territory<li> <li style=>Manage lead qualification and conversion from large financial firms<li> <li style=>Aggressively prospect and generate new relationships within named accounts<li> <li style=>Some travel as required to prospects customers or marketing events within territory 4050 travel COVID19 era exempt<li> <ul> <div class=h4><span style=textdecoration><strong>Who You Are <strong><span><div> <ul style=> <li style=>4+ years experience in software sales<li> <li style=>Experience selling SaaS products into the wealth management or the finance industry<li> <li style=>Proven record of achieving quotas<li> <li style=>Hands on experience with Salesforce<li> <li style=>Detailed knowledge of and passion for SaaS applications with the ability to conduct product demos and understand the complexities of a SaaS business<li> <li style=>Strong interpersonal and presentation skills<li> <li style=>Exceptional verbal and written communication skills<li> <li style=>Experience with web based conferencing tools such as Zoom etc<li> <li style=>Ability to work in a fastpaced team environment<li> <li style=>Bachelors Degree highly preferred<li> <ul><div class=contentconclusion><p><span style=textdecoration><strong>Our Values <strong><span><p> <ul style=> <li style=><strong>Act Like an Owner <strong><span style=fontweight>Think and operate with intention purpose and care Own outcomes<span><li> <li style=><strong>Build Together <strong><span style=fontweight>Collaborate to unlock the best solutions Deliver lasting value <span><li> <li style=><strong>Champion Our Clients <strong><span style=fontweight>Exceed client expectations Our clients success is our success <span><li> <li style=><strong>Drive Innovation <strong><span style=fontweight>Be bold and unconstrained in problem solving Transform the industry <span><li> <li style=><strong>Embrace Learning <strong><span style=fontweight>Engage our community to broaden our perspective Bring a growth mindset <span><li> <ul> <p><span style=fontweight>In addition to our core values Addepar is proud to be an equal opportunity employer We seek to bring together diverse ideas experiences skill sets perspectives backgrounds and identities to drive innovative solutions We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility<span><p> <p><span style=fontweight>To ensure the health and safety of all Addepeeps and our prospective candidates we have instituted a virtual interview and onboarding experience<span><p> <p><span style=fontweight>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation<span><p> <p><span style=fontweight>PHISHING SCAM WARNING Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email text and social media The imposters are creating misleading email accounts conducting remote interviews and making fake job offers in order to collect personal and financial information from unsuspecting individuals Please be aware that no job offers will be made from Addepar without a formal interview process Additionally Addepar will not ask you to purchase equipment or supplies as part of your onboarding process If you have any questions please reach out to <a href=22mailtotainfoaddeparcom22 rel=nofollow>TAinfoaddeparcom<a><span><p><div><img src=httpsremotivecomjobtrack1899273blankgifsource=publicapi alt=>
Product Manager, Digital
Company: Open Up Resources
Location: USA
Posted Mar 08, 2024
<div class=h3><strong>Who We Are<strong><div><p>Open Up Resources is a publisher of highquality open educational resources in core content areas with a vision of providing teachers with the tools to engage students in liberating educational experiences <p><p>Open Up Resources portfolio seeks to include the highestquality PK12 curricula with Green ratings by EdReports validation from other respected entities embedded supports for English Learners and Students with Disabilities culturally relevant pedagogy and effective professional learning <p><p>Open Up Resources is leading a transformation in the instructional materials market by becoming an antiracist organization and infusing every program partnership and practice with this intentionality so that our curriculum can catalyze antiracist norms structures practices and policies in education and society<p><div class=h3>The Role<div><p>We are seeking a forward thinking Digital Product Manager to help bring a growing number of superb openly licensed Math and ELA curricula to K12 schools across the country This role will focus on translating our curricula courses to digital environments and platforms focusing on maximizing the features available while retaining the integrity of the content You will work with our Product and Academics Equity and Social Justice teams to achieve these results <p><p>Our organization is driven by our social justice mission to put highquality curricula in front of as many students and teachers as possible <p><p><strong>Requirements<strong><p><p><p><div class=h3>Key Responsibilities <div><ul style=> <li style=>Work with stakeholders and the Director of Product to implement a comprehensive digital platform strategy to include partnerships and proprietary options<li> <li style=>Conduct market research to identify emerging trends competitive landscape and potential opportunities for collaboration in the education technology space<li> <li style=>Evaluate potential vendor partners on their value to users and alignment with company mission vision and objectives<li> <li style=>Cultivate and maintain strong relationships with key external partners and internal stakeholders<li> <li style=>Maintain expert knowledge and documentation of our curricula in digital environments<li> <li style=>Work closely with the product management and engineering teams to integrate digital offerings and Open Up Resources print products<li> <li style=>Identify define and prioritize new and existing digital features based on value and partner capabilities<li> <li style=>Communicate with stakeholders about the value progress and challenges of deliverables<li> <li style=>Participate in acceptance testing and onsite visits to ensure products are valuable and usable<li> <li style=>Analyze feedback metrics and market conditions to inform product development and prioritizations<li> <li style=>Communicate with sales marketing and professional learning teams about messaging and positioning to ensure successful product launch<li> <li style=>Partner with Math and ELA Product Managers to develop best practices on key work streams associated with digital and print regarding content sync across platforms and mediums <li> <ul><p><p><div class=h3>Core Competencies<div><p>Ethics and Integrity Behave in a fair and ethical manner toward peers partners and customers instill mutual trust and confidence acts with honesty and integrity<br><br>Planning Organizing and Goal Setting Demonstrates the ability to organize people and tasks develops realistic action plans while being sensitive to time constraints and resource availability defines realistic specific goals and objectives prioritizes objectives<p><p>Diversity Understands that each individual is unique and celebrates individual differences including raceethnicity gender sexual orientation age mental or physical disability marital status veteran status education training position level of authority seniority fulltime or parttime status<p><p><br>Collaboration Cultivates a positive partner and customer service relationship and fosters twoway communication delivers products that exceed or meet customer expectations<br><br>Continuous Improvement Continuously seeks opportunities for innovative approaches to address organizational opportunities<br><br>Solution Oriented Able to take action in solving problems using reason and a systematic approach<p><div class=h3>Job Qualifications<div><ul style=> <li style=>Excellent organizational and time management skills with a virtual environment<li> <li style=>Bachelors degree or the equivalent demonstrated experience<li> <ul><ul style=> <li style=>35 years of experience with content or learning management systems<li> <li style=>Background in education or educational technology required <li> <ul><ul style=> <li style=>Proven track record of taking ownership and successfully delivering results in a fastpaced dynamic environment<li> <li style=>Strong verbal and written communication skills with demonstrated experience engaging and influencing relevant stakeholders<li> <li style=>Strong attention to detail including precise and effective customer communications and proven ability to manage multiple competing priorities simultaneously<li> <li style=>Ability to foster a positive remote team environment <li> <ul><p><strong>Benefits<strong><p><p><p><ul style=> <li style=>At Open Up Resources we believe in building and fostering a diverse and inclusive workplace environment We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color religion sexual orientation gender identity national origin veteran or disability status<li> <li style=>We are seeking candidates who have lived experience related to social justice diversity equity and inclusion<li> <li style=>We are a virtual organization with headquarters in the California Bay Area <li> <li style=>This is a benefited fulltime exempt position with a salary range of $90k $120k annually <li> <ul><br><br><div class=h2>About the company<div><br><p>Our mission is to increase equity in education by making excellent toprated curricula freely available to districts<p><p><br><p><p>We provide our superb curricula to districts at no cost by publishing them as Open Educational Resources<p><p>When schools and districts adopt our free curricula we provide opportunities to reinvest the savings in essential supports from professional development to printed materials<p><p><br><p><p>We believe we cannot successfully achieve our mission and help as many children and teachers as possible in this country if we do not intentionally strive to incorporate these values into everything we do <p><p> Kindness<p><p> Candor<p><p> Physical Mental and Emotional Wellbeing<p><p> Learning and Growth<p><p> Achieving Our Mission<p><p><br><p><img src=httpsremotivecomjobtrack1898682blankgifsource=publicapi alt=>
HR Generalist
Company: Otherside Entertainment
Location: USA
Posted Mar 08, 2024
<div class=contentintro><div class=h2>Who We Are<div> <p>OtherSide Entertainment is an independent game studio with remote staff throughout North America Our mission is to create deeply immersive games that draw players into richly imagined worlds games that empower players to choose their own playstyle making their experience unique and personal games that encourage players to team up with their friends and weave their own shared narrative the kind of games that are powered by our players vision as much as our own Together we aim to evolve the playerauthored tradition of Ultima Underworld System Shock Thief and Deus Ex all games developed by the companys founders Paul Neurath and Warren Spector<p> <p> <p><div><div class=h2><strong>What We Need<strong><div> <p>Acting as the righthand to the Chief People Officer the HR Generalist will partner on HR strategy and execution to elevate and optimize a bestinclass and peoplefirst employee experience for our small but growing to midsized game dev studio Were looking for someone who likes to come up with different approaches than your usual HR and isnt afraid to propose bold new ideas to set us apart<p> <div class=h2><strong>The Opportunity<strong><div> <p>Our ideal HR Generalist has a broad range of skills but knows a few things quite deeply such as recruiting They are highly engaging knowledgeable selfstarting empathic communicative and detailoriented The goal of this role is to build and foster a warm delightful and efficient experience for our teams while ensuring an organized and compliant HR approach This role will be active in pushing the quality bar of HR at the studio and potentially beyond and will be proactive in furthering their growth in HR as well<p> <div class=h2> Responsibilities<div> <ul style=> <li style=>Be a beacon of company culture a goto person for questions or concerns and stay close to employee needs ideas and experiences<li> <li style=>Collaborate with producers and leaders to design run and analyze employee engagement initiatives including pulse surveys and engagement events <li> <li style=>Manage talent acquisition efforts including recruitment sourcing screenings job posts new hire coordination and onboarding and employer brand with our Recruiters support<li> <li style=>Foster a positive and healthy work remote environment enhancing employee connection through fun and thoughtful engagement initiatives beginning with orientation and throughout each year<li> <li style=>Effectively and if possible entertainingly communicate HR policies and procedures aligned to evolving business needs and leading the HR industry where appropriate<li> <li style=>Ensure compliance with all relevant employment laws regulations and company policies through excellent HR knowledge and organizational processes<li> <li style=>Assist with management of employee benefits annual open enrollment performance reviews HRIS data our org chart and our directory<li> <li style=>Support events as needed and occasional business tasks for leadership team members<li> <ul> <div class=h2>Qualifications<div> <ul style=> <li style=>About 24 years of xp in HR would be best including some game industry recruiting xp No degree or certifications are required for this role Were more interested in what you have done and can do<li> <li style=>Passion for games the games industry as a business and interest in making our industry a better place for game developers and for players<li> <li style=>Exceptional communication and interpersonal skills with an energizing personality able to build relationships in a remote environment and enable high engagement with a variety of personalities<li> <li style=>High level of ethical standards EQ and maturity to build trust and astutely manage confidential information problemsolve and demonstrate good judgment<li> <li style=>Familiarity with popular HR tech would be great especially proficiency in Trinet or Greenhouse<li> <li style=>Energized by a swift pace of work and having a variety of different HR activities daily<li> <li style=>Thorough knowledge of employment laws regulations and best practices<li> <ul> <div class=h2><strong>Additional<strong><div> <p>Our peoplefirst approach to game development celebrates diversity and strives to create a safe and inclusive working environment where everyone is treated equally with dignity and with respect We highly encourage candidates from diverse and underrepresented backgrounds to apply even those that may not directly meet every qualification listed for this role<p> <div class=h2>Pay Transparency<div> <p>This is a fulltime remote working role with competitive compensation and a full suite of benefits available anywhere in the United States All team members may be asked to occasionally travel for key meetings as part of their job responsibilities Were required to include a reasonable estimate of the compensation range for this role Compensation decisions are dependent on the unique facts and circumstances of each case but a reasonable estimate of the current base salary range for this role is $70000 $90000<p><div class=contentconclusion><p>We review and update our salary range bands at OtherSide Entertainment on an annual basis to provide transparency to the expected base salary ranges on our job posts externally as well as internally Most inhouse employee roles also include discretionary variable bonus compensation as well as longterm incentive Our recruiter will share more details about bonus and LTI for this role in your screening or throughout your interview process as it becomes available Final compensation determinations are dependent on the unique facts and circumstances of each case and will take into account a wide variety of factors including but not limited to skill qualifications accomplishments experience credentials and business needs We look forward to and welcome discussion on this topic at any time during the interview process<p> <p>OtherSide Entertainment is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures If you need assistance or an accommodation due to a disability please <a class=clink href=22httpsothersideecomcontactus22 rel=nofollow target=blank>contact us<a><p><div><img src=httpsremotivecomjobtrack1899524blankgifsource=publicapi alt=>
Senior Product Marketing Manager
Company: DroneDeploy
Location: USA
Posted Mar 07, 2024
DroneDeploy is seeking a Senior Product Marketing Manager for their Aerial product line. The role involves developing marketing strategies, product messaging, and content to support growth and revenue goals. The ideal candidate should have 5-8 years of experience in product marketing, solutions marketing, or outbound product management, preferably in a B2B enterprise software company. They should be able to work remotely from anywhere in the US or Canada, and be available to travel domestically occasionally. The role requires a team player with strong creative intuition and data analysis skills, and a curiosity about drone technology and the reality capture industry.
Product Design Lead, Features and Landing Experience
Company: Cisco Meraki
Location: USA
Posted Mar 08, 2024
<div class=h2>Meraki Features and Landing Experiences<div> <p>Cisco Networking is an industry leader providing intelligent network solutions for organizations to securely connect users devices applications and workloads everywhere We empower organizations everywhere from local libraries to global hotels to focus on their mission and have technology that simply works Cisco has been named 1 Best Company to Work For in the US by Fortune in 2023<p> <div class=h3>What We Are Looking For<div> <p>As a Design Lead for Meraki Features and Landing Experiences youll drive the design of the Home Screen and Search experiences within the Meraki Dashboard Youll shape the vision for these foundational experiences collaborate across teams to drive alignment and deliver elegant solutions<p> <p>In this role you will develop and demonstrate deep domain knowledge product expertise and an understanding of complex customer use cases and deployment models Youll deeply understand the needs of our customers set the vision for the product grounded in those needs and partner with crossfunctional teams to build it iteratively<p> <p>Our teams primary focus is on software but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey Meraki believes the quality of our products is dependent on the quality of our teams We place a high value on nurturing the growth and development of everyone on our team We give and get feedback early and often share what we know and learn from each other<p> <div class=h3>Responsibilities<div> <ul style=> <li style=>Through UX methodologies drive early discovery work using findings to craft short mid longterm delivery roadmaps leading and designing with a team to bring it to life<li> <li style=>Design products identify the right problems to solve run and synthesize research sketch and prototype solutions make hifi visuals<li> <li style=>Earn trust with crossfunction partners by seeking out their points of view collaborating regularly and invite them into research and cocreation with the team and customers Advocate for prioritization of designcentered product enhancements grounded in research and analysis<li> <li style=>Present persuasively Be able to tell the story of a project and build prototypes that precisely articulate design rationale<li> <li style=>Provide direction to and mentor other designers guide team to focus on the most important customer needs difficulties and opportunities<li> <li style=>Think beyond your teams goals and consider how your work affects others and how you can influence other teams work<li> <li style=>Influence the strategic vision and guide design of large complex initiatives for a product program or strategic effort of considerable size and scope<li> <li style=>Translate what may start as ambiguous business needs into clear customerfocused solutions<li> <li style=>Facilitate workshops sketching and prototyping sessions build documentation and templates that enable others to consume and contribute<li> <ul> <div class=h3>Youre an ideal candidate if you have<div> <ul style=> <li style=>8+ years of professional experience designing and delivering products in crossfunctional teams from strategy to delivery<li> <li style=>Knowledge of the networking domain or experience in a related product or field is a plus<li> <li style=>Experience working on technically complex B2B enterprise products<li> <li style=>Aligned teams around customercentered design decisions using UX methodologies and tools doublediamond personas journey mapping dual agile lean ux prototypes and influenced adoption by those who arent familiar with strategic UX engagements<li> <li style=>A proven track record of shipping large scale enterprise products<li> <li style=>Ability to see the bigger picture while zooming in to rationalize and perfect the nuanced details<li> <li style=>Made complex problems and workflows feel simple and approachable<li> <li style=>Balanced strategic research and discovery with shipping often<li> <li style=>Persuasive storytelling and influence<li> <li style=>Lead and mentored junior UX designers fostering a collaborative and innovative design culture within the team<li> <ul> <p>Does this sound like you Wed love to hear from you<p> <p>Please include a link to your online portfolio Only those applications that include portfolios will be considered<p> <p>At Cisco were challenging the status quo with the power of diversity inclusion and collaboration When we connect different perspectives we can imagine new possibilities inspire innovation and release the full potential of our people Were building an employee experience that includes appreciation belonging growth and purpose for everyone<p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin genetic information age disability veteran status or any other legally protected basis Cisco will consider for employment on a case by case basis qualified applicants with arrest and conviction records<p><div class=contentpaytransparency><div class=payinput><div class=title>Compensation Range <div><div class=payrange><span>$121200<span><span class=divider><span><span>$232900 USD<span><div><div><div><div class=contentconclusion><p><strong>Message to applicants applying to work in the US andor Canada<strong> <br>When available the salary range posted for this position reflects the projected hiring range for new hire fulltime salaries in US andor Canada locations not including equity or benefits For nonsales roles the hiring ranges reflect base salary only employees are also eligible to receive annual bonuses Hiring ranges for sales positions include base and incentive compensation target Individual pay is determined by the candidates hiring location and additional factors including but not limited to skillset experience and relevant education certifications or training Applicants may not be eligible for the full salary range based on their US or Canada hiring location The recruiter can share more details about compensation for the role in your location during the hiring process<p> <p>US employees have <a href=22httpswwwciscocomcenusaboutcareersweareciscobenefitsandperkshtml22 rel=nofollow>access<a> to quality medical dental and vision insurance a 401k plan with a Cisco matching contribution short and longterm disability coverage basic life insurance and numerous wellbeing offerings Employees receive up to twelve paid holidays per calendar year which includes one floating holiday plus a day off for their birthday Employees accrue up to 20 days of Paid Time Off PTO each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO We offer additional paid time to volunteer and give back to the community Employees are also able to purchase company stock through our Employee Stock Purchase Program<p> <p>Employees on sales plans earn performancebased incentive pay on top of their base salary which is split between quota and nonquota components For quotabased incentive pay Cisco pays at the standard rate of 1 of incentive target for each 1 revenue attainment against the quota up to 100 Once performance exceeds 100 quota attainment incentive rates may increase up to five times the standard rate with no cap on incentive compensation For nonquotabased sales performance elements such as strategic sales objectives Cisco may pay up to 125 of target Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid <p> <p> <p><div><img src=httpsremotivecomjobtrack1900039blankgifsource=publicapi alt=>
Tax Senior Manager - Global Indirect Tax
Company: Xsolla
Location: USA
Posted Mar 08, 2024
<div><span style=fontsize 11pt>We are hiring a Tax Senior Manager Global Indirect Tax to join our Global Tax team at Xsolla In this role you will have a unique and exciting opportunity to help the Chief Tax Officer to design and build the global indirect tax function We will consider a Directorlevel candidate for this role<span><div><div><br><div><div><span style=fontsize 11pt>The chosen candidate is a trustworthy proactive and selfdriven professional and will develop a global indirect tax policy and compliance process<span><div><div><br><div><div><span style=fontsize 11pt>Xsolla is a global ecommerce organization that services the gaming industry with a robust and powerful set of tools and services As an innovative leader in game commerce we continue to solve the inherent complexities of global distribution marketing and monetization so our partners can grow their audience engagement and revenue<span><div><div><br><div><div><span style=fontsize 11pt>Sparked by our deep love for gamings union of technology and artistry our product suite operates in more than 200 countries and territories 20+ languages and 130 currencies What hasnt changed since our launch in 2005 is our conviction that everyone deserves an equal opportunity to players<span><div><div><br><div><div><span style=fontsize 11pt>If you are a dynamic tax leader with a solid background in global indirect taxes including US sales tax and are ready to lead a global indirect tax function within a multibillion dollar highgrowth fintech leader in the video game industry we encourage you to apply<span><div><br><br><div class=h3>RESPONSIBILITIES<div><li style=>Oversee and manage processes related to all indirect taxes including sales and use tax property tax and VAT to ensure all indirect tax returns are filed timely and accurately<li><li style=>Collaborate with crossfunctional teams and educate indirect tax issues requirements opportunities and risks<li><li style=>Develop and execute a strategy to manage indirect tax controversy including ASC 450 positions<li><li style=>Manage and develop tax engine to improve tax operation process and focusing on automation efficiency and accuracy<li><li style=>Ensure new revenue streams are accurately characterized and implemented within the tax engine<li><li style=>Stay abreast of changes in and the latest news around indirect tax legislative developments<li><li style=>Additional responsibilities as assigned<li><br><br><div class=h3>REQUIREMENTS<div><li style=>10+ years indirect tax experience in a highgrowth industry andor a prominent law firm or Big 4 accounting firm<li><li style=>Technical expertise in US Sales and Use tax and global VATGST<li><li style=>Ability to apply technical tax rules in a practical business environment<li><li style=>Proactive selfstarter who is comfortable identifying tax issues forming and proposing practical solutions and following through to ensure proper reporting implementation and documentation<li><li style=><b>Fintech Saas video game or related industry experience required<b><li><div><i>A plus if<i><div><li style=>5+ years experience in indirect tax for US multinational corporations is strongly preferred<li><li style=>Tax LLM is strongly preferredExperience at an organization with an entrepreneurial mindset<li><div>At Xsolla we are passionate about providing a conducive environment for our team to thrive personally and professionally Our comprehensive Benefits Program caters to the physical mental and emotional wellbeing of our fulltime employees and their families This includes 100 companypaid medical dental and vision plans disability and life insurance chiropractic coverage flexible spending accounts and a fully vested 401k retirement plan with a 4 company match from the start date<div><div><br><div><div>Understanding the detrimental effects of burnout we offer unlimited Flexible Time Off and 14 paid holidays each year Personal and professional development is a cornerstone of our ethos at Xsolla Each employee has a personalized career roadmap developed in partnership with their manager aligning individual and company goals We support this growth through inhouse training independent study conference attendance and higher education opportunities<div><div><br><div><div><b>ABOUT XSOLLA<b><div><div>Xsolla is a global leader in video game commerce established in 2005 Our mission is to simplify the complexities of global distribution marketing and monetization in the gaming industry Headquartered in Los Angeles California with offices worldwide we support major gaming titles and partners Our deep commitment to gamings blend of technology and artistry drives our continuous innovation and dedication to our partners success<div><div><br><div><div><b>PHYSICAL DEMANDS<b><div><div>The role involves typical office activities such as sitting standing bending lifting and moving intermittently during working hours These requirements can be met with or without reasonable accommodations The responsibilities of this position are dynamic and may evolve to align with the organizations goals and objectives<div><div><br><div><div>Xsolla is committed to ensuring the privacy and security of all information collected during hiring Please direct any inquiries regarding GDPR or CCPA to careersxsollacom<div><div><br><div><div><b>Longevity Opportunity Vision Enjoy the game<b><div><img src=httpsremotivecomjobtrack1899559blankgifsource=publicapi alt=>
Account Executive - Acquisition
Company: Apartment List
Location: USA
Posted Mar 07, 2024
<div class=contentintro><p><span style=fontweight>At Apartment List were on a mission to find every renter a home they love at the value they deserve Finding the right place to live is one of the most important timeconsuming and expensive decisions that all of us make Getting it right matters Weve helped millions of families find a home they love and were just getting started<span><p><div><p>Apartment List is looking to hire an Account Executive AE reporting to the Sr Manager Acquisition This role will be responsible for a territorybased book and will be responsible for sourcing new business with property management companies that do not list with us This is a hunter role meaning the majority of the prospecting will be done by the AE It will be their responsibility to hit target quota as well as work with cross functional teams to ensure a successful longterm partnership <p> <p><strong>Here is what youll do as part of the team<strong><p> <ul style=> <li style=>Generate build and grow relationships between Apartment List and rental properties<li> <li style=>You will work with marketing directors and regional property managers remotely within an assigned territory becoming their marketing expert by building personal relationships and consistently and competitively winning business<li> <li style=>Build out demand generation campaigns to support the development and growth of the team<li> <li style=>Consistently achieve your sales performance targets Quota <li> <li style=>Deliver consistent sales activity and prospecting representing the Apartment List way<li> <li style=>While youll spend most of your time finding and securing new partnerships for the team youll also be in close contact with your manager and cross functional teams<li> <li style=>Maintain proper pipeline management sales reporting and clean data through Salesforce and other sales tools<li> <li style=>Assist with account implementation and manage account performance for short initial period following the sale<li> <ul> <p><strong>Here are the skills and experience youll need to be successful<strong><p> <ul style=> <li style=>You have 3+ years of outside or remote inside sales experience<li> <li style=>You are familiar with the Multifamily industry and can build additional relationships within those circles<li> <li style=>You have proven success in sales hitting and exceeding your goals<li> <li style=>You are detailoriented competitive have a cando attitude and consistently take the initiative to make things better for your clients and your team<li> <li style=>Experience with Salesforce and Salesloft a plus and the ability to learn our proprietary tools and technologies<li> <li style=>Must have a systematic sales approach being able to run a full sale playbook including prospecting pitching follow up and closing<li> <ul> <p><strong>Heres the Pay Range<strong><p> <div class=prichtextsection>We carefully consider a variety of factors to determine compensation for each position including the role level and work The compensation ranges for this position vary based on location<div> <ul class=prichtextlist style=> <li style=>In a Zone 1 location the compensation range is $95000 $120000 OTE base salary range $47000 $60000 + equity<li> <li style=>In a Zone 2 location the compensation range is $88000 $110000 OTE base salary range $44000 $55000 + equity<li> <li style=>In a Zone 3 location the compensation range is $80000 $100000 OTE base salary range $40000 $50000 + equity<li> <ul> <div class=prichtextsection>Please note the compensation details reflect base salary only and do not include bonus benefits and perks that we offer<div> <p>We also rely on market indicators along with considering your work location job related skills experience and relevant education and training to determine compensation that is fair and competitive for you Apartment List will consider paying compensation near the higher of the range in exceptional circumstances where candidates have the experience credentials or expertise that would warrant such consideration It is always our goal to hire exceptional talent and we would be happy to share more about compensation during the hiring process<p> <p>This is a fully remote position within the US<p><div class=contentconclusion><p><strong>Heres whats in it for you fulltime employees only does not apply to contract roles <strong><p> <ul style=> <li style=>Competitive Compensation Including annual salary preIPO stock options and other financial compensation if applicable<li> <li style=>Medical Dental and Vision Coverage 100 of premiums covered for you AND all of your dependents<li> <li style=>Unlimited Flexible Time Off Unlimited FTO in addition to 12 company holidays per year quarterly recharge days and a weeklong holiday break<li> <li style=>Home Office Reimbursement To cover home office furniture and supplies monthly home internet and monthly cell phone if applicable<li> <li style=>Health amp Wellness Reimbursement To cover monthly gym membership or other qualifying expenses<li> <li style=>Parental Support Generous parental and family leave fertility benefits and employersponsored stipends towards family forming services<li> <li style=>401k Plan To support you in your individual retirement goals<li> <li style=>Team Events Frequent teambuilding events fun team offsites and biannual company meetups<li> <li style=>Commitment to DEI To prioritize Diversity Equity and Inclusion within our workplace and to stay true to our values and mission<li> <li style=>Mentorship and Training To get you onboard quickly learn new professional skills and invest in your career development<li> <li style=><span style=fontweight>Impact and Visibility To expose you to and provide the opportunity to work on highly strategic initiatives that will transform the business<span><li> <li style=>Encouragement and Empowerment To explore and adopt new technologies and drive meaningful decisions and outcomes<li> <ul> <p><span style=color>At Apartment List we believe that everyone deserves a home they love AND a career they love We strive to build a diverse team that is a reflection of the people we serve this is made possible through our commitment to fostering a culture of diversity inclusion equity and connectedness <span><p> <p><span style=color>As a proud equal opportunity employer we celebrate the collection of individual differences life experiences ideas perspectives knowledge and talent We hire candidates of any race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability Veteran status and any other status<span><p> <p><span style=color>LIRemote<span><p><div><img src=httpsremotivecomjobtrack1899751blankgifsource=publicapi alt=>
Senior Security Program Manager I
Company: Axon
Location: USA
Posted Mar 07, 2024
<div class=contentintro> <div class=h4><strong>Join Axon and be a Force for Good<strong><div> <p>At Axon were on a mission to Protect Life Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software Like our products we work better together We connect with candor and care seeking out diverse perspectives from our customers communities and each other<br><br>Life at Axon is fastpaced challenging and meaningful Here youll take ownership and drive real change Constantly grow as you work hard for a mission that matters at a company where you matter<p> <div> <p> <p> <p>Your Impact <p> <p>The mission of Axons Trust and Security group is to make our cloud services and connected devices the most trusted platform for the public safety market We do so by making and upholding commitments to security privacy and compliance<p> <p>We need a highenergy motivated information security program manager to drive execution of our cloud service security compliance activities Be on the cutting edge of cloud computing security in a challenging and innovative environment<p> <p> <p> <p> <p> <p>What Youll Do <p> <p>Location Remotely from United States OR Onsite at our Seattle WA office<p> <p>Reports to Senior Director of Trust amp Security<p> <p>Direct Reports None<p> <ul style= type=disc> <li style=>Act as the primary point of contact and subject matter expert on Axons global compliance program for Axons cloud services<li> <li style=>Manage security compliance obligations and activities with internal teams and external parties such as customers audit teams and management to ensure objectives are met<li> <li style=>Perform evaluations of emerging markets and associated new certifications<li> <li style=>Develop information security policies procedures and guidelines and maintain authorization documentation<li> <li style=>Execute and mature a security assurance and compliance program to ensure program effectiveness and compliance with the information security program security standards and other external requirements<li> <li style=>Assist others in understanding and implementing security policy objectives in ways that are cost effective and align with business objectives Provide security input for business procedures and new projects<li> <li style=>Lead in periodic security compliance activities including risk assessments vendor security assessments and security awareness training<li> <li style=>Stay current on security industry trends attack techniques mitigation techniques and security technologies by attending conferences networking with peers and other educational opportunities<li> <ul> <p> <p> <p> <p> <p>What You Bring<p> <ul style= type=disc> <li style=>6+ years of experience in information security including leadership responsibilities for compliance in a technical environment<li> <li style=>Strong organizational leadership communication and project management skills<li> <li style=>Passion for ensuring high quality deliverables and customer experience<li> <li style=>Strong background in cloud security controls and experience implementing information security requirements in cloud environments<li> <li style=>Experience leading the implementation of ISO 27001 CSA CCM or SOC 2 Trust Service Criteria security controls in a cloud environment<li> <li style=>Excellent communication and presentation skills<li> <ul> <p> <p> <p>Preferred Requirements<p> <ul style= type=disc> <li style=>Information security related certifications<li> <li style=>Experience with ISO 27701 9001 200001 22301 and BSI C5<li> <li style=>Experience with international data security and privacy standards<li> <ul> <p> <p> <p> <p> <p> <p> <p> <p> <p>Benefits that Benefit You<p> <ul style= type=disc> <li style=>Competitive salary and 401k with employer match<li> <li style=>Discretionary paid time off<li> <li style=>Paid parental leave for all<li> <li style=>Medical Dental Vision plans<li> <li style=>Fitness Programs<li> <li style=>Emotional amp Mental Wellness support<li> <li style=>Learning amp Development programs<li> <li style=>And yes we have snacks in our offices<li> <ul> <p> <p> <p> <p> <p> <p> <p>Benefits listed herein may vary depending on the nature of your employment and the location where you work <p> <p> <p> <p> <p> <p>LIRemote<p> <p> <p> <p> <p> <p> <p> <p>Pay Transparency<p> <p>The Pay Axon is a total compensation company meaning compensation is made up of base pay bonus and stock awards The starting base pay for this role is between USD 88000 in the lowest geographic market and USD 169000 in the highest geographic market The on target earnings range for this role is between USD 146000 in the lowest geographic market and USD 281000 in the highest geographic market The actual base pay is dependent upon many factors such as level function training transferable skills work experience business needs geographic market and often a combination of all these factors Our benefits offer an array of options to help support you physically financially and emotionally through the big milestones and in your everyday life To see more details on our benefits offerings please visit <a href=22httpwwwaxoncomcareersbenefits22 rel=nofollow>wwwaxoncomcareersbenefits<a><p> <div class=contentconclusion> <p>Dont meet every single requirement Thats ok At Axon we Aim Far We think big with a longterm view because we want to reinvent the world to be a safer better place We are also committed to building diverse teams that reflect the communities we serve<p> <p>Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways You may be just the right candidate for this or other roles<p> <p> <p> <p><strong>Important Notes<strong><p> <p><em>The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job The job description may change or be supplemented at any time in accordance with business needs and conditions<em><p> <p><em>Some roles may also require legal eligibility to work in a firearms environment<em><p> <p><em>Axons mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axons impact on the environment All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment<em><p> <p><em>We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion Were committed to hiring the best talent regardless of race creed color ancestry religion sex including pregnancy national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email <a class=clink href=22mailtorecruitingopsaxoncom22 rel=nofollow target=blank>recruitingopsaxoncom<a> Please note that this email address is for accommodation purposes only Axon will not respond to inquiries for other purposes<em><p> <div> <img src=httpsremotivecomjobtrack1899906blankgifsource=publicapi alt=>
Sr. Network Engineer
Company: Pathward
Location: USA
Posted Mar 08, 2024
<div class=contentintro><p>We are a hybrid remoteoffice company dedicated to growing our talent anywhere<p> <p>We have onsite locations in Sioux Falls SD Scottsdale AZ Troy MI Franklin TN Dallas TX<p> <p>At Pathward we take tremendous pride in our purpose to create financial inclusion for all™ We are a financial empowerment company that works with innovators to increase financial availability choice and opportunity for all We strive to remove barriers that traditional institutions put in the way of financial access and promote economic mobility by providing responsible secure high quality financial products<p> <p>We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and wellpositioned for success We celebrate and embrace our team members through our <strong>HUMBLEHUNGRYSMART<strong> approach and we believe that we are strongest when we embrace the voices of our employees customers partners and the communities we serve <p><div><p><strong>About the Role<strong><p> <p>Responsible for advanced problem resolution of LAN WAN Security network and availability redundancy Provide maintenance and repair of equipment and products new hire trainingmentoring by providing expert technical recommendations based on business needs Prepare technical reports concerning status of activities new technology testing and create thorough documentation<p> <p><strong>What You Will Do<strong><p> <ul style=> <li style=>Configure and maintain the corporate enterprise network environment including configuration coordination control troubleshooting security usage monitoring and the development of specialized procedures relating to the configuration and use of network equipment<li> <li style=>Perform analysis diagnostics and resolution of complex network and voice problems which may include coordination installation configuration testing maintenance monitoring and troubleshooting<li> <li style=>Monitor the reliability of the network across multiple platforms<li> <li style=>Participate in the rotating on call schedule with other members of the team in order to provide support to the business and partners<li> <li style=>Perform root cause analysis for network outages or other business impacting issues<li> <li style=>Provide primary and secondary support for key network and infrastructure applications ensuring objectives are met while maintaining defined security standards<li> <li style=>Assist in designing configuring and the implementation of major network systems<li> <li style=>Conduct research and evaluate new industry hardware and software to stay current on emerging technologies market trends and future expectations in order to make hardware and software product recommendations Assist in the configuration and implementation as directed<li> <li style=>Maintain system documentation and departmental procedures<li> <li style=>Perform user ID creation ID removal and ID maintenance for employee access changes perform user ID access reviews and account cleanup processes<li> <li style=>Manage the daytoday operation and troubleshooting of the enterprise data communications networks including the repair of all networkbased equipment may also include application desktop and server support<li> <li style=>Complete trouble tickets and provide customer feedback<li> <li style=>Other duties as assigned<li> <ul> <p><strong>What You Will Need<strong><p> <ul style=> <li style=>Bachelors degree or equivalent education and work experience<li> <li style=>Typically 5+ years with bachelors or equivalent<li> <li style=>FunctionalTechnical Skills<li> <li style=>Action Oriented<li> <li style=>Customer Focus<li> <ul> <p style=textalign><em>The responsibilities listed above are not all inclusive and may be changed at any time<em><p> <p>Salary range $6909854 $12761410<p> <p>The salary range reflects the minimum and maximum target for a new hire in this role Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidates experience qualifications skills and location Your recruiter can share more about the specific salary for your location during the hiring process Ranges may be modified in the future<br>This role is also eligible for an annual performancebased incentive opportunity Pathward offers a comprehensive benefits package for eligible employees including health insurance 401k retirement benefits life insurance disability benefits paid time off and more<p> <p><span style=color>LIRemote<span><p><div class=contentconclusion><p><strong><span><em>Dont have everything listed under qualifications Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single condition At Pathward we are dedicated to building a diverse and inclusive culture of belonging so if youre excited about this role but your experiences dont match exactly to everything in the posting we encourage you to apply anyway You may be just the right candidate for this or other Pathward roles<em><span><strong><p> <p><strong>Who we are<strong> <p> <p>Our commitment to inclusion is woven into our DNA We believe that we are strongest when we embrace the voices of our employees customers partners and the communities we serve <p> <p>We are committed to providing equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion gender including pregnancy sexual orientation gender identity national origin age disability genetic information marital status amnesty status as a covered veteran or any other class protected by federal state and local laws <p> <p>Please <a href=22httpswwwpathwardcomaboutuspeopleculturecareers22 rel=nofollow>click here<a> to learn more about our benefits and review information about our Privacy Policy Affirmative Action Plan and other notices Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws For assistance completing an application please contact a Pathward People amp Culture Representative by emailing <a href=22careerspathwardcom22 rel=nofollow target=blank>careerspathwardcom<a><p> <p>Please <a href=22httpsdrivegooglecomfiled1IgSKNB2dGGWUzzBkWujS8WIMLoSHfPObviewusp=sharelink22 rel=nofollow>click here<a> to view Pathwards Applicant Privacy Notice<p> <p>Applications will be accepted for a minimum of 3 days after posting and there is no predetermined date by which applications should be submitted<p><div><img src=httpsremotivecomjobtrack1898299blankgifsource=publicapi alt=>
Member Support Specialist
Company: Transcarent
Location: USA
Posted Mar 08, 2024
<div class=contentintro><p><strong><span>Who we are<span><strong><span> <span><span> <span><p> <p><span>Transcarent is the One Place for health and care We cut through the complexity making it easy for people to access highquality affordable care With a personalized app tailored for each Member an ondemand care team and a connected ecosystem of highquality inperson care and virtual point solutions Transcarent eliminates the guesswork to confidently guide Members to the right level of care We take accountability for results offering atrisk pricing models and transparent impact reporting to align incentives towards measurably better experience better health and lower costs At Transcarent you will be part of a worldclass team supported by top tier investors like 7wireVentures and General Catalyst and founded by a missiondriven team committed to transforming the health and care experience for all We closed on our Series C funding in January 2022 raising our total funding to $298 million and enabling us to respond to the demand for our offering <span><span> <span><p> <p><span>Transcarent is committed to growing and empowering a diverse and inclusive community within our company We believe that a team with diverse lived experiences working together will strengthen our organization and our ability to deliver not just better but different experiences for our members <span><span> <span><p> <p><strong><span>We are looking for teammates to join us in building our company culture and Member experience who<span><strong><span> <span><span> <span><p> <ul style=> <li style=><span>Put people first and make decisions with the Members best interests in mind<span><span> <span><li> <li style=><span>Are active learners constantly looking to improve and grow<span><span> <span><li> <li style=><span>Are driven by our mission to measurably improve health and care each day<span><span> <span><li> <li style=><span>Bring the energy needed to transform health and care and move and adapt rapidly<span><span> <span><li> <li style=><span>Are laser focused on delivering results for Members and proactively problem solving to get there<span><span> <span><li> <ul><div><p><strong><span>About this role<span><strong><span> <span><p> <p><span>The Member Support Specialist reports to the Sr Manager of Member Support and is responsible for providing worldclass operations support to members and internal teams In this role you will contribute to excellent support metrics and provide feedback on areas of opportunity for relentless improvement Your work will be critical to delivering superior customer care to a rapidly growing member base<span><span> <span><p> <p><em><span><span><em><strong><em><span>This is a fulltime workfromhome role Working hours are 730am 430pm PT<span><em><strong><span> <span><p> <p><strong><span>What youll do<span><strong><p> <ul style=> <li style=><span>Deliver highquality frontline customer support to agreedupon service levels<span><span> <span><li> <li style=><span>Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate frictioncausing roadblocks <span><span> <span><li> <li style=><span>Be a subject matter expert on Transcarent products services policies processes and workflows both internally and externally <span><span> <span><li> <li style=><span>Partner with management on support improvements including process training and workflow gaps<span><span> <span><li> <li style=><span>Collaborate on dedicated customerfacing work with special projects as assigned by leadership <span><span> <span><li> <li style=><span>Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat phone and email<span><span> <span><li> <ul> <p><strong><span>What were looking for<span><strong><span> <span><p> <ul style=> <li style=><span>2+ years experience in customer support customer operations andor contact center operations<span><span> <span><li> <li style=><span>Impeccable customer service skills with a relentless desire to exceed expectations<span><span> <span><li> <li style=><span>Basic computer skills necessary MaciOS preferred <span><span> <span><li> <li style=><span>Experience with CRM tools Zendesk strongly preferred<span><span> <span><li> <li style=><span>Experience with Microsoft Suite Word and Excel preferred<span><span> <span><li> <li style=><span>Exceptional verbal and written communication skills<span><span> <span><li> <li style=><span>Strong attention to detail <span><span> <span><li> <li style=><span>Demonstrated ability to remain calm under pressure<span><span> <span><li> <li style=><span>Comfort giving and receiving direct feedback<span><span> <span><li> <li style=><span>Remote experience preferred<span><span> <span><li> <ul> <p><strong><span>Nice to have<span><strong><span> <span><p> <ul style=> <li style=><span>Experience producing or handing Medical Records<span><span> <span><li> <li style=><span>Experience managing escalation calls<span><span> <span><li> <li style=><span>Bilingual EnglishSpanish<span><span> <span><li> <ul> <div class=prichtextsection><strong>As a remote hourly position the pay for this role is<strong><div> <ul style=> <li style=>$2600$3000hour<li> <ul><div class=contentconclusion><p><strong><span>Total Rewards<span><strong><span> <span><p> <p><span>Individual compensation packages are based on a few different factors unique to each candidate including primary work location and an evaluation of a candidates skills experience market demands and internal equity <span><span> <span><p> <p><span>Salary is just one component of Transcarents total package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock options <span><span> <span><p> <p><span>Our benefits and perks programs include but are not limited to <span><span> <span><p> <ul style=> <li style=><span>Competitive medical dental and vision coverage <span><span> <span><li> <li style=><span>Competitive 401k Plan with a generous company match <span><span> <span><li> <li style=><span>Flexible Time OffPaid Time Off 12 paid holidays <span><span> <span><li> <li style=><span>Protection Plans including Life Insurance Disability Insurance and Supplemental Insurance<span><span> <span><li> <li style=><span>Mental Health and Wellness benefits <span><span> <span><li> <ul> <p><strong><span>Location<span><strong><span> <span><span> <span><p> <p><span>You must be authorized to work in the United States Depending on the position we may have a preference to a specific location but are generally open to remote work anywhere in the US <span><span> <span><p> <p><span>Transcarent is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees If you are a person with a disability and require assistance during the application process please dont hesitate to reach out <span><span> <span><p> <p><span>Research shows that candidates from underrepresented backgrounds often dont apply unless they meet 100 of the job criteria While we have worked to consolidate the minimum qualifications for each role we arent looking for someone who checks each box on a page were looking for active learners and people who care about disrupting the current health and care with their unique experiences<span><span> <span><p> <p><span> <span><p><div><img src=httpsremotivecomjobtrack1900183blankgifsource=publicapi alt=>