Award-Winning Culture Jobs in Washington DC
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Account Manager I - Federal
Company: Lumen Technologies
Location: Washington DC
Posted Mar 15, 2024
<p><b>About Lumen<b> <p> <p>Lumen connects the world We are igniting business growth by connecting people data and applications quickly securely and effortlessly Together we are building a culture and company from the people up committed to teamwork trust and transparency People power progress <p> <p>Lumens commitment to workplace inclusion and employee support shines bright Weve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index CEI for the fifth consecutive year Plus were the top employer in the communications and telecom industry ranking 12th overall across all industries in The American Opportunity Index <p> <p>Were looking for toptier talent and offer the flexibility you need to thrive and deliver lasting impact Join us as we digitally connect the world and shape the future <p> <p><b><b>The Role<b><b> <p> <p><b><b>The Main Responsibilities<b><b> <p> <p><b><b>What We Look For in a Candidate<b><b> <p> <p><b><b>Compensation<b><b> <p> <p>The starting salary for this role differs based on the employees primary work location Employees typically do not start at the top of the range though compensation depends on each individuals qualifications <p> <p><b>Location Based Pay Ranges<b> <p> <p><b>$46020 $61360<b> in these states AR ID KY LA ME MS NE SC and SD <p> <p><b>$48440 $64580<b> in these states AZ AL FL GA IN IA KS MO MT NM ND OH OK PA TN UT VT WV WI and WY <p> <p><b>$50860 $67810<b> in these states CO HI MI MN NV NH NC OR and RI <p> <p><b>$53280 $71040<b> in these states AK CA CT DE DC IL MD MA NJ NY TX VA and WA <p> <p>As with the pay range variety thats based on the region of a country specific offers are determined by various factors such as experience education skills certifications and other business needs <p> <p><b><b>What to Expect Next<b><b> <p> <p>Based on your job application information you may be given the opportunity to complete a video interview immediately after applying This will include a set of questions for you to record a response to in addition to Game Challenges Completion of this video interview is a requirement in order to be considered for our open position Now not a good time No worries we will also send you an email with a link to complete the video interview We strongly recommend that you complete this within 5 days of your application date <p> <p>Requisition 332775 <p> <p><b>Background Screening<b> <p> <p>If you are selected for a position there will be a background screen which may include checks for criminal records andor motor vehicle reports andor drug screening depending on the position requirements For more information on these checks please refer to the Post Offer section of our FAQ page Jobrelated concerns identified during the background screening may disqualify you from the new position or your current role Background results will be evaluated on a casebycase basis <p> <p>Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <p> <p><b>Equal Employment Opportunities<b> <p> <p>We are committed to providing equal employment opportunities to all persons regardless of race color ancestry citizenship national origin religion veteran status disability genetic characteristic or information age gender sexual orientation gender identity gender expression marital status family status pregnancy or other legally protected status collectively protected statuses We do not tolerate unlawful discrimination in any employment decisions including recruiting hiring compensation promotion benefits discipline termination job assignments or training <p> <p><b>Disclaimer<b> <p> <p>The job responsibilities described above indicate the general nature and level of work performed by employees within this classification It is not intended to include a comprehensive inventory of all duties and responsibilities for this job Job duties and responsibilities are subject to change based on evolving business needs and conditions <p> <p><b>Salary Range<b> <p> <p><b>Salary Min <b> <p> <p>53280 <p> <p><b>Salary Max <b> <p> <p>66600 <p> <p>This information reflects the anticipated base salary range for this position based on current national data Minimums and maximums may vary based on location Individual pay is based on skills experience and other relevant factors <p> <p>This position is eligible for either shortterm incentives or sales compensation Director and VP positions also are eligible for longterm incentive To learn more about our bonus structure you can view additional information here Were able to answer any additional questions you may have as you move through the selection process <p> <p>As part of our comprehensive benefits package Lumen offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance your physical mental emotional and financial wellbeing You can learn more by clicking here <p> <p>Note For unionrepresented postings wage rates and ranges are governed by applicable collective bargaining agreement provisions<p>
Technical Support Specialist
Company: Brookfield Properties
Location: Washington DC
Posted Mar 15, 2024
<p><b>Location<b> <p> <p>DC Office 655 New York Avenue NW Suite 800 <p> <p><b>Business<b> <p> <p>At Brookfield Properties our global network and relationships are here for our tenants and partners wherever they are in the world Where going to work never feels routine We integrate commercial real estate with worldclass shops restaurants and entertainment creating spaces where work and play dont just coexist but thrive If youre ready to be a part of our team we encourage you to apply <p> <p><b>Job Description<b> <p> <p><strong><b>We Are Brookfield Properties<b><strong> <p> <p>We are seeking a highly motivated individual to join the Brookfield Properties US Office Division in Washington DC In this role you will play a key part in inspiring change and continual improvement If you are committed to excellence and ready to contribute to a dynamic culture we would love to meet you <p> <p><strong><b>Role amp Responsibilities<b><strong> <p> <p>Coordinate with team members and 3rd party service support groups to effectively resolve incidents and service requests according to Brookfield <p> <p>Provide level 15 2 technical support and service for daily enduser computer operations and project efforts in a complex computing environment Support a wide range of IT services including but not limited to PC MAC mobile devices RSA token Video Conference software and essential network support Work with direct team members and Brookfields employees and contributes to endusers improving the enduser experience Will require working during nonbusiness hours and on weekends on occasion <p> <ul><li>Follow standards and guidelines to install configure customize troubleshoot upgrade and maintain Brookfield workstations printers wireless devices handheld devices and peripherals Advocate understanding with Brookfield users on the benefits of the IT service provider model to help foster collaboration<li> <li>Provide quality service and takes ownership in resolving daytoday incidentstriage and coordination of service requests tracking anduser systems and device inventory resulting in a timely and efficient resolution to incidentsservice requests evidenced by meeting Brookfield user needs meeting or exceeding Brookfield SLAs and accurate data for asset management<li> <li>Proactively seeks information and utilizes creative problemsolving skills along with standard operating procedures<li> <li>Demonstrate relationship building practical communication skills and quality service in supporting advising and educating Brookfield users on enduser computing hardware<li> <li>Contribute to hardware software and service enhancements by identifying when established procedures are not working and there are gaps in processes and recommending improvements<li> <li>Develop and edit customer and technical support knowledge base documentation<li> <li>Involved in administering access control solutions for building management systems<li> <li>Travel to various locations outside of the corporate office<li> <li>Troubleshoot network performance issues analyze the network traffic and provide capacity planning solutions Diagnose resolve and document hardware and software network problems in a timely and accurate fashion and provide enduser training and support where required<li> <li>Demonstrate ability to establish and maintain effective relationships with Brookfields managementemployees and 3rd party vendors in a manner that consistently meets Brookfields expectations for exemplary customer service<li> <li>Demonstrate the ability to see issues from the customers perspective assess the urgency of requests and respond accordingly<li> <li>Ability to communicate clearly and effectively both verbally and in writing to differing audiences<li> <li>Periodically moves boxes and computer equipment weighing up to 50 lbs<li> <li>Positions self to install computer equipment including under desks<li> <li>Punctual regular and consistent attendance is required<li> <ul><p><strong><b>Your Qualifications<b><strong> <p> <ul><li>Bachelors degree in computer science business computing or a related field or equivalent combination of education certification and experience<li> <li>Microsoft Office Suite Word Excel Outlook PowerPoint<li> <li>Experience in operating managing network switches firewalls routers and Cisco IP phones<li> <li>ITIL Methodology<li> <li>High degree of familiarity with some or all the following technologies Windows 10 Windows 78 OSX iOS Office 365 Intune MS Azure Microsoft Office One Drive SharePoint Internet Browsers Local Account Management Installs and removals<li> <li>Ability to support a variety of enduser software like Adobe products and other inhouse software<li> <li>Registry Command line Service management systems System Management Tools RSA and Citrix Receiver<li> <li>High degree of familiarity with some or all the following hardware Desktop Laptop Cloud Computing Blackberry iPad iPhone Android Phones Printers and Video Conferencing equipment<li> <li>Knowledge of wide area networks TCPIP and Server OS is desired<li> <li>Experience in a related role requiring timeliness customer service organization prioritization troubleshooting and working independently to successfully install configure maintain and support Windows andor Mac desktop operating systems and software<li> <li>Experience with ticketing systems Service NowSolar Winds services desk<li> <li>Experience with cloud printing services<li> <li>MCSE A+ Network+ Security+ CCNA or other relevant certifications are a plus<li> <li>Previous experience in configuring or administering building management systems is highly desired<li> <ul><p><strong><b>Your Career Brookfield Properties<b><strong> <p> <p>At Brookfield Properties your career progression is important to us As a successful employee you will have the opportunity to grow within your team department and across the Brookfield organization Our leadership teams are dedicated to the accomplishments of their employees We also invest time into training and developing our people We take pride in knowing that 70 of our employees have more than 5 years of tenure <p> <p>End your job search and find your career today at Brookfield Properties <p> <p><strong><b>Why Brookfield Properties<b><strong> <p> <p>We imagine create and operate on a foundation of values to build a better world together Brookfield Properties strives to create spaces where going to work never feels routine As a Brookfield Properties employee you will enjoy many benefits such as 401K matching tuition reimbursement summer Fridays paid maternity leave and more There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks <p> <p>Brookfield Properties is an equal opportunity employer and we foster an inviting inclusive and collaborative environment <p> <p>We are proud to create a diverse environment and are proud to be an equal opportunity employer We are grateful for your interest in this position however only candidates selected for prescreening will be contacted <p> <p>BPUS<p>
Senior GIS Architect - Hampton, VA
Company: Geospatial Consulting Group International, LLC (geocgi)
Location: Washington DC
Posted Mar 15, 2024
<p>At <strong>geo<strong>cgi we pride ourselves on not losing our focus We started out and remain GIS experts or geeksdepending on your perspective Since 2006 weve evolved into a worldclass and worldwide service provider of multiple disciplines We are a talented hardworking group that shares values and characteristics that drive client professional and personal success <strong>geo<strong>cgi is looking for a Senior GIS Architect to design develop and deploy enterprise geospatial systems and capabilities for a large US Federal agency GIS program The Senior GIS Architect is responsible for the design development and implementation of GIS data infrastructure systems architecture systems integration and GIS applications The ideal candidate will have had previous experience as a development lead on geospatial application projects The candidate will execute the responsibilities of a Senior GIS Architect which include <p> <ul><li>Provide guidance and structure for designing implementing and maintaining geospatial system infrastructure<li> <li>Evaluate existing architecture framework and document current state<li> <li>Develop recommendations for optimization and enhancements to increase efficiency<li> <li>Design and implement future state architectures<li> <li>Bring best practice architecture design for GIS IT frameworks <li> <li>Develop system hardware specifications and documentation<li> <li>Coordinate system plans and efforts with systems Lead <li> <li>Serve as a technical expert on GIS projects<li> <li>Use industry best practices for continuous integration and continuous developmentdeployment of applications<li> <li>Have excellent written and oral communication skills including the ability to interface with various subject matter experts<li> <ul><p><strong>Qualities<strong> <p> <ul><li>Dedicated GIS architect professional <li> <li>Highly developed analytical technical and problemsolving skills<li> <li>High proficiency in the ArcGIS suite <li> <li>Exceptional Programming skills<li> <li>Eager to learn new technology and integrate existing skills within a new industry <li> <li>An aboveaverage communicator comfortable with technical writing as well as public speaking<li> <li>An active and collaborative team member<li> <li>Highly organized and able to support several projects at one time<li> <li>Possess a desire to immerse yourself in locationbased problemsolving to support our clients missions <li> <ul><p>As an employee of <strong>geo<strong>cgi the candidate will have access to a generous benefits package in addition to a corporate culture and community of GIS geeks Our benefits include but are not limited to <p> <ul><li>Competitive salaries commensurate with experience and leading Federal Contractors in the geospatial industry<li> <li>Opportunities for upward mobility in a dynamic fastpaced environment within a small company<li> <li>Meritbased spot and endofyear bonuses<li> <li>Safe Harbor 401k plan with immediate vesting<li> <li>Flexible work hours and PTO<li> <li>Complete Medical Dental and Vision coverage for individuals<li> <li>Companypaid training certifications and professional growth and development<li> <ul><p>The following are<strong> requirements <strong>of the potential candidate <p> <ul><li>Masters Degree in information technology computer science engineering or similar discipline <li> <li>12 years experience designing complex architectures and IT applications <li> <li>10 years experience working with geospatial data <li> <li>Demonstrated proficiency with ArcGIS Enterprise Portal for ArcGISArcGIS Online<li> <li>Proficient in Serviceoriented architecture SOA Oracle RDBMS GitHub and leveraging past and present versions of geospatial software programs including Esris full ArcGIS suite <li> <ul><p>The following are <strong>desired capabilities and experience<strong> of the potential candidate <p> <ul><li>Experience working within a large US Federal agency enterprise GIS program<li> <li>Certifications GISP Security+ Esri AWS Azure etc <li> <li>ArcGIS Server ArcGIS Online and Portal for ArcGIS Administration experience<li> <li>Experience with enterprise geodatabase management<li> <li>Knowledge of Cloud services and concepts<li> <li>Experience with software development projects using the Agile methodology<li> <li>Ability to work independently and proactively to take initiative to solve complex problems<li> <li>Excellent writing and communication skills<li> <li>Active US security clearance of Secret or above<li> <ul><p>Please visit our website and careers page at wwwgeocgicom to apply <strong>Geo<strong>cgi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws As a US Federal Contractor <strong>geo<strong>cgi complies with COVID19 vaccine mandates for all personnel as outlined by Executive Order 14042<p>
Senior Earth Observation Data Scientist
Company: GAMA-1 Technologies
Location: Washington DC
Posted Mar 15, 2024
<p> <br ><p><p><span><span><span><span><span><span>GAMA1 Technologies seeks a highly motivated customeroriented remote Senior <span><span><span><span><span><span><span><span><span><span><span><span>Earth Observation Data Scientist <span><span><span><span><span><span><span><span><span><span><span><span>with<span><span><span><span><span><span><span><span><span><span><span><span> AIML <span><span><span><span><span><span><span><span><span><span><span><span>expertise<span><span><span><span><span><span><span><span><span><span><span><span> <span><span><span><span><span><span><span><span><span><span><span><span>to join our team The successful candidate will have extensive applied experience using machine learning to analyze patterns within the National Oceanic and Atmospheric Administrations NOAA Earth observation data including metadata ISOUMM data standards HDF5ZARR data formats and other science andor environmental data formats The ideal candidate will have a strong background in data analysis with experience working in a software engineering or research environment In this role you will oversee data analysis from NOAA and NASA and develop datadriven analytic solutions using machine learning ML and artificial intelligence AI<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>Responsibilities<span><span><span><span><span><span><p> <p><span><span><span><span><span><span>This is a strategically important position that will work with multiple government teams across the agency to help lead scientific data analytics and help with the crossfunctional execution of critical projects within the program Responsibilities include advancing GAMA1s amp NOAAs use in digital transformation Artificial Intelligence AI and Machine Learning ML techniques working with the enterprise stakeholders as they tackle data management integration dissemination warehousing and governance to manage the complexity of critical mission data for actionable insights and decision making In this role you should be highly analytical and knowledgeable in analysis math and statistics Critical thinking and problemsolving skills are essential for interpreting data We also want to see a passion for machine learning and research<span><span><span><span><span><span><p> <p><span><span><span><span><span><span> As a key Earth Observation Data Analyst within the company it is required for the candidate to attend and play a strategic role in our bimonthly and asneeded Digital Transformation and Data Management Center of Excellence DTDM CoE inhouse and customerfacing strategy business development and solutions working sessions These working sessions are designed to drive digital dataenabled IT and business transformation for our customers The candidate will act as a Senior Data Analyst crossfunctional and crossorganizational member of the DTDM CoE group which includes decisionmakers and doers setting digital data transformation policy guiding provider selection and assisting with solution architecture and workload placement with an eye on improving outcomes and managing risks As well as working closely with business development to develop data stewardship and data analysis solutions for proposals and work assignments As a member you must incorporate innovative and best practices in data analytics exploration leadership and digital transformation culture insights that help solve complex problems and deliver data analytics modernization services to the group<span><span><span><span><span><span><p> <p><span><span><span><span><span><span> Develop and implement comprehensive amp innovative data analytics strategies to extract valuable insights to ensure NOAA can disseminate meaningful earth observation data to their customers accelerating the speed and accuracy<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>Oversee the analysis of earth observation data ensuring that data is accurate complete and timely<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Develop and maintain data analytic standards policies and procedures to ensure consistency across the organization<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Manage data science activities providing guidance and support on data analysis and modeling<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Utilize machine learning and artificial intelligence techniques to develop predictive models recommendation engines and natural language processing NLP solutions<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Utilize tools such as AWS ML services such as Amazon SageMaker Amazon Transcribe Amazon Rekognition Amazon Comprehend and Amazon Lex to enhance and optimize data analysis<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Work with stakeholders across the organization to identify datadriven opportunities for business growth and improvement<span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Ensure compliance with all relevant data privacy and security regulations<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Monitor industry trends and provide recommendations for incorporating new technologies and methodologies into data management and analysis<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Analyze collected data sources extract critical information and evaluate and monitor data quality to meet the organizations information system needs and requirements<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Apply specific functional knowledge including working and general industry knowledge<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Develop or contribute solutions to various problems of moderate scope and complexity<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Work independently with some guidance and review or guide activities of more junior<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>Requirements<span><span><span><span><span><span><p> <ul><li><span><span><span><span><span><span>PhD in Computer Science Data Science or extensive expertise and experience in the AIML field<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>5+ years of experience in data analysis preferably earth observation science data<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong understanding of metadata and scientific data formats<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience conducting data analysis within cloud environments explicitly working within AWS ML services<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Strong knowledge of data analysis tools such as Python R SQL to manipulate data and draw insights from large and small data sets<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Demonstrated applied use cases with data visualization tools such as Tableau Tableau D3js ggplot or Bokeh<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience working with data analysis concepts and activities including industry best practices for data sourcing key data elements data quality management metadata and enterprise data management policy process and procedures<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience facilitating information discovery sessions with business owners and other SMEs to extract requirements<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience turning business requirements into technical requirements<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience with working in Agile environments<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to work in a fastpaced environment with changes in priorities<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience developing software code with objectoriented programing languages including Java C++ or C Java and scripting languages including Python R Bash Batch and PowerShell<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Experience with implementing a variety of supervised and unsupervised machine learning techniques including clustering decision tree learning and artificial neural networks<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Knowledge of the realworld advantages and drawbacks of supervised and unsupervised machine learning<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Knowledge of data standardization policies and standards sufficient to develop data management tools including data dictionaries data models and metadata repositories<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Possession of strong written communication skills in documentation focused on accuracy consistency and standardized terminology<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Government contracting experience is required<span><span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span><span>Ability to obtain and maintain a government security clearance<span><span><span><span><span><span><li> <ul><p><span><span><span><span><span><span>This is an exciting opportunity to work with cuttingedge technologies and make a significant impact in the field of data management and analysis We encourage you to apply for this position if you are a passionate and innovative data leader with the required qualifications<span><span><span><span><span><span><p>
Senior CPIC Analyst
Company: Chevo Consulting, LLC
Location: Washington DC
Posted Mar 15, 2024
<p><strong>Description<strong> <p> <p><b>Chevo <b>is currently hiring an experienced Senior CPIC Analyst to join our expanding Portfolio Management practice This position is primarily located onsite with our client in the Washington DC Metro Area The ideal candidate will demonstrate versatility in understanding and performing work related to programproject management portfolio management capital planning and investment control CPIC program governance and system development life cycle management activities <p> <p><b>Duties and Responsibilities<b> <p> <ul><li>Providing hands on strategic and tactical advisory services to improve the efficacy of the Agencys CPIC process while reducing complexity and burden<li> <li>Making recommendations for improvements to the project and portfolio management policies procedures and processes using industry best practices in CPIC and portfolio management<li> <li>Serve as primary point of contact between Agency and Components regarding Component CPIC Activities to ensure effective communication between both sets of organizations<li> <li>Provide directed advisory and coaching support to Components CPIC staff and key stakeholders on CPIC processes and programmatic issues<li> <li>Review assessment and recommendations and Agency scoring process for Annual Major Business Case submissions and NonMajor Business Cases for quality and completion as needed<li> <li>Review of monthly submissions for quality and completion approve Baseline Change Requests<li> <li>Participate in bimonthly Agency CPIC meetings<li> <li>Review and update Agency CPIC guidance as changes occur from OMB and other oversight bodies<li> <li>Perform various ad hoc analysis<li> <ul><p><b>Required Qualifications<b> <p> <ul><li>Bachelors Degree<li> <li>12 years total experience must include experience with OPPM tool<li> <li>Experience Enterprisewide level of federal department or agency similar in size and complexity to DHS<li> <li>Conduct Executive Level briefings<li> <li>CTBME® certification if you are not already certified you will have to acquire this certification<li> <li>Experience in managing investments from a portfolio perspective<li> <li>Ability to pass client security clearance requirements<li> <ul><p><b> Desired Qualifications <b> <p> <ul><li>Strong consulting experience writing and client handling skills<li> <li>Experience with CPIC portfolio tools<li> <li>Prior experience in a Federal Government Consulting role<li> <li>Strong oral and written communication skills and the ability to present a polished professional and diplomatic image to clients<li> <li>Strong analytical skills assertive and inquisitive manner that allows the individual to take indirectly related and orally communicated information and transform it into actionable information<li> <li>Experience at DHS Headquarters or Component<li> <li>Knowledge of the DHS Department level CPIC process <li> <ul><p><b>Chevo <b>offers a comprehensive benefits package including medical dental and vision coverage paid leave observes all 11 federal government holidays 401K plan with matching monthly SMART card employer contribution for commuting expenses tuition assistance and more <p> <p><b>Chevo<b> a WomenOwned Small Business WOSB has made Consulting Magazines 2023 Best Firms to Work For list and is a 2023 Elev8 GovCon honoree Chevo is a ninetime awardee of the Alliance for Workplace Excellence award ranked one of the best Small Business Strategy firms by Consulting Magazine made the Washington Technology Fast 50 list and has earned multiple Program Management Industry awards <p> <p><b>Chevo<b> Consulting LLC is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race color religion sex age disability military status national origin or any other characteristic protected under federal state or applicable local law<p>
Customer Experience Manager
Company: AARP
Location: Washington DC
Posted Mar 15, 2024
<p><strong>Overview<strong> <p> <p>AARP is the nations largest nonprofit nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age With a nationwide presence AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50plus and their families health security financial stability and personal fulfillment AARP also produces the nations largest circulation publications AARP The Magazine and AARP Bulletin <p> <p>AARPs Integrated Communications and Marketing ICM Group includes Membership Content and Editorial Customer Experience External Relations Brand Strategy and Strategic Communications Across paid earned shared and owned channels ICM manages AARPs reputation drives engagement and member growth and showcases AARPs mission and value through one integrated voice <p> <p>The <strong>Customer Experience Manager<strong> analyzes and executes consumerrelated projects by leveraging humancentered design HCD to enhance AARPs relationship with our consumers and other key audiences Champions the consumer experience across the organization to ensure exceptional service is continuously provided to all consumers across all channels and platforms Ensures the implementation of improvements to drive a bestinclass experience with the organizations products and services Effectively collaborates with management to identify opportunities to improve processes and to develop new procedures that support the business unitdepartment and enhance AARPs work <p> <p><strong>Responsibilities<strong> <p> <ul><li> Leads customer research projects and analysis of findingsdata to understand member experience delights and pain points <li> <li> Leverages humancentered design HCD and other innovationproduct development approaches <li> <li> Champions the customer experience across the organization to ensure exceptional customer journeys and service are continuously provided to all customers across all commercial channels and platforms <li> <li> Leads the development of action plans to drive a bestinclass customer experience with the commercial benefits products and services <li> <li> Collaborates with senior management to ensure the customer experience is developing longterm goals and strategic plans to ensure customer experience expectations are exceeded which will position the organization for success <li> <li> Meets respective AARP SOW deliverables related to customer experience programs projects and initiatives <li> <li> Navigates ambiguity through strategic thinking identifies and implements improvements to the processes programs and tools used in support of the customer experience efforts <li> <li> Designs manages and conducts CX research in collaboration with external vendors and internal subject matter experts to inform the optimization of customer experiences in the commercial benefits space Develops and deploys systematic actioning on customer experience insights by crossfunctional representatives to prevent recurrence of issues and to create new mutual value associated with key drivers of customer lifetime value <li> <ul><p><strong>Qualifications<strong> <p> <ul><li> Minimum of a Bachelors degree in a relevant field <li> <li> Extensive experience exceeding 5 years in humancentered design and consumer experience <li> <li> Proficient in utilizing PowerPoint for effective presentations <li> <li> Proven track record in successfully managing multiple stakeholders and priorities <li> <li> Demonstrated expertise in leading crossdepartmental projects <li> <li> Excellent interpersonal skills to effectively influence stakeholders at various levels <li> <li> Strategic thinker with a proactive and actionoriented mindset constantly seeking opportunities to challenge conventional practices <li> <li> Strong ability to identify and implement improvements to existing processes <li> <ul><p>AARP will not sponsor an employment visa for this position at this time <p> <p><strong>Additional Requirements <strong> <p> <ul><li> Regular and reliable job attendance <li> <li> Effective verbal and written communication skills <li> <li> Exhibit respect and understanding of others to maintain professional relationships <li> <li> Independent judgement in evaluation options to make sound decisions <li> <li> In officeopen office environment with the ability to work effectively surrounded by moderate noise <li> <ul><p><strong>Flexible Work Arrangement FWA<strong> <p> <p>AARP observes Mondays and Fridays as telecommuting workdays except for essential functions Remote work and telecommuting can only be done within the United States and its territories <p> <p><strong>Compensation and Benefits <strong> <p> <p>AARP offers a competitive compensation and benefits package including a 401k 100 companyfunded pension plan health dental and vision plans life insurance paid time off to include company and individual holidays vacation sick caregiving and parental leave performancebased and peerbased recognition and tuition reimbursement <p> <p><strong>Equal Employment Opportunity<strong> <p> <p>AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture AARP does not discriminate on the basis of race ethnicity religion sex color national origin age sexual orientation gender identity or expression mental or physical disability genetic information veteran status or on any other basis prohibited by applicable law<p>
Engineer 3, Software Development & Engineering - 2049
Company: Comcast
Location: Washington DC
Posted Mar 15, 2024
<p>Make your mark at Comcast a Fortune 30 global media and technology company From the connectivity and platforms we provide to the content and experiences we create we reach hundreds of millions of customers viewers and guests worldwide Become part of our awardwinning technology team that turns big ideas into cuttingedge products platforms and solutions that our customers love We create space to innovate and we recognize reward and invest in your ideas while ensuring you can proudly bring your authentic self to the workplace Join us Youll do the best work of your career right here at Comcast In most cases Comcast prefers to have employees onsite collaborating unless the team has been designated as virtual due to the nature of their work If a position is listed with both office locations and virtual offerings Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option <p> <p><b>Job Summary<b> <p> <p><b>Job Description<b> <p> <p>DUTIES Design and develop new software and web applications using Terraform Grafana Linux and GitHub work with the following AWSbased resources EC2 S3 Dynamo DB Route 53 and API Gateway create CICD pipelines using Jenkins provision infrastructure using Ansible deploy Docker applications run applications in orchestrated platforms including Docker Swarm create alert rules using Prometheus install and maintain ELK software write ELK queries to obtain statistics from application logs support applications under development and customize current applications assist with the software update process for existing applications and rollouts of software releases analyze test and assist with the integration of new applications document all development activity research write and edit documentation and technical requirements including software designs evaluation plans test results technical manuals and formal recommendations and reports monitor and evaluate competitive applications and products review literature patents and current practices relevant to the solution of assigned projects collaborate with project stakeholders to identify product and technical requirements conduct analysis to determine integration needs work with the Quality Assurance team to determine if applications fit specification and technical requirements Position is eligible for 40 remote work <p> <p>REQUIREMENTS Bachelors degree or foreign equivalent in Computer Science Engineering or related technical field and two 2 years of experience developing software using Terraform Grafana Linux and GitHub working with the following AWSbased resources EC2 S3 Dynamo DB Route 53 and API Gateway creating CICD pipelines using Jenkins provisioning infrastructure using Ansible deploying Docker applications running applications in orchestrated platforms including Docker Swarm creating alert rules using Prometheus installing and maintaining ELK software and writing ELK queries to obtain statistics from application logs <p> <p><b>Disclaimer<b> <p> <ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications<li> <ul><p>We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most Thats why we provide an array of options expert guidance and alwayson tools that are personalized to meet the needs of your realityto help support you physically financially and emotionally through the big milestones and in your everyday life <p> <p>Please visit the benefits summary on our careers site for more details <p> <p>Comcast is proud to be an equal opportunity workplace We will consider all qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veteran status genetic information or any other basis protected by applicable law<p>
Lead Project Manager - Federal
Company: Lumen Technologies
Location: Washington DC
Posted Mar 15, 2024
<p><b>About Lumen<b> <p> <p>Lumen connects the world We are igniting business growth by connecting people data and applications quickly securely and effortlessly Together we are building a culture and company from the people up committed to teamwork trust and transparency People power progress <p> <p>Lumens commitment to workplace inclusion and employee support shines bright Weve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index CEI for the fifth consecutive year Plus were the top employer in the communications and telecom industry ranking 12th overall across all industries in The American Opportunity Index <p> <p>Were looking for toptier talent and offer the flexibility you need to thrive and deliver lasting impact Join us as we digitally connect the world and shape the future <p> <p><b><b>The Role<b><b> <p> <p>The Lead Project Manager Federal is a position in the Lumen Federal DOD Program Management Organization supporting DOD customers in network services implementations and management This position is a direct position on the contract with the customer The Lead Project Manager position will work the team lead to manage projects supporting a global WIFI network and will lead crossfunctional teams to include thirdparty vendors internal Network Operations and Internal Security groups in the planning and execution of telecom projects <p> <p>The position requires broadexperience in all functional activities to successfully plan implement and support circuit deliveries equipment installations and a daytwo management takeover <p> <p>The position will support a larger team on proposals project scheduling MS Project operational support ordering inventory transitionimplementation performance reporting budgetingforecasting training customer care operations program management plans change management plans resource plans quality assurance plans and risk management plans etc <p> <p><b><b>The Main Responsibilities<b><b> <p> <ul><li>The position will directly interface with engineering network management third party vendors service delivery service ordering warehousing and customer technical representatives to discuss technical project aspects The position demands a solid technical background and an understanding of the DOD site and technical requirements The position may also require collaboration in support of reviewingdeveloping requirements and collaborating with appropriate teams to answer requirements resulting from the customers statement of work Task Orders and Contract Modifications <p>The position will require both remote and local office attendance Working remote will require internet at home and capable voice communications inclusive of cell phones <p> <p>The position will provide tracking updates and the creation of comprehensive scheduling reporting and status reports to the program office management of integrated MS Project schedule for a complex implementation and operations program Some of the duties include Collaborate with Contracts and Security colleagues on delivering formal deliverables to customer Draft and control formats for documents change logs issues logs etc Maintain document number logregistry Facilitate status and track the document review process including writing editing etc Maintain document libraries within shared network directories and SharePoint Collaborate with Contracts Security and Network Operations colleagues on delivering formal deliverables to the customer Communicate with various audiences management colleagues leadership and customer representatives Participate in process improvement Work with technical data and understand the importance of accurate information Compile and trend data for analysis<p><li> <ul><p><b><b>What We Look For in a Candidate<b><b> <p> <p> Proven track record of collaborating successfully across complex global crossfunctional teams Ability to manage ambiguity and change both effectively and pragmatically <p> <p>Desired Qualifications BS in Management related field or equivalent work experience Exceptional written and verbal communication skills Expertise in Microsoft Office Suite especially Microsoft Project Significant experience with SharePoint is advantageous Project Management Professional Project Management Institute PMPPMI certification Other PMrelated Certifications Solid understanding of Data Services installation activities on Department of Defense bases and facilities Experience in the transition implementation management and execution of largescale Department of Defense Contracts to include vendor management experience Familiarity with basic Networking and WiFi technology Experience working in global organizations where partners and project teams are geographically dispersed <p> <p>Preferred Qualifications <p> <ul><li>Project Management Professional Project Management Institute PMPPMI certification is high desirable<li> <li>Solid understanding of Data Services installation activities for federal government agencies<li> <li>57 years of Federal Data Services Transition and Implementation Program Management<li> <li>Strong working knowledge of Lumen Ordering and Provisioning processes desirable<li> <li>Experience in the transition implementation management and execution of largescale Federal Government Contracts to include vendor management<li> <li>Successful experience in the development of proposals for Federal programs<li> <li>Builds and maintains excellent customer relationships especially with the contracting officers technical representative COTR and senior management<li> <li>Knowledge of the Networx Universal and Enterprise GSA Contract vehicle is desirable<li> <li>Ability to manage processprocedural changes thorough understanding of Federal Government contracts<li> <li>Strong knowledge of traditional data services<li> <li>Strong verbal and written communication skills<li> <li>Demonstrated conflict resolution skills<li> <li>Ability to work in a fastpaced multitask stressful environment<li> <li>Ability to create and matrixmanage various functional teams<li> <li>Possesses and has demonstrated strong effective leadership skills<li> <li>Required Qualifications Associate degree in Management or related field or equivalent work experience Have a public trust clearance or the ability to obtain public trust clearance upon hire 3 years working knowledge and experience with MS Project in network implementation 35 years experience in project management with a minimum of 2 years in network implementations Significant project management experience with proven delivery track in the telecommunications environment<li> <ul><p><b><b>Compensation<b><b> <p> <p>The starting salary for this role differs based on the employees primary work location Employees typically do not start at the top of the range though compensation depends on each individuals qualifications <p> <p><b>Location Based Pay Ranges<b> <p> <p><b>$93210 $124280<b> in these states VA <p> <p>As with the pay range variety thats based on the region of a country specific offers are determined by various factors such as experience education skills certifications and other business needs <p> <p><b><b>What to Expect Next<b><b> <p> <p>Based on your job application information you may be given the opportunity to complete a video interview immediately after applying This will include a set of questions for you to record a response to in addition to Game Challenges Completion of this video interview is a requirement in order to be considered for our open position Now not a good time No worries we will also send you an email with a link to complete the video interview We strongly recommend that you complete this within 5 days of your application date <p> <p>Requisition 332759 <p> <p><b>Background Screening<b> <p> <p>If you are selected for a position there will be a background screen which may include checks for criminal records andor motor vehicle reports andor drug screening depending on the position requirements For more information on these checks please refer to the Post Offer section of our FAQ page Jobrelated concerns identified during the background screening may disqualify you from the new position or your current role Background results will be evaluated on a casebycase basis <p> <p>Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records <p> <p><b>Equal Employment Opportunities<b> <p> <p>We are committed to providing equal employment opportunities to all persons regardless of race color ancestry citizenship national origin religion veteran status disability genetic characteristic or information age gender sexual orientation gender identity gender expression marital status family status pregnancy or other legally protected status collectively protected statuses We do not tolerate unlawful discrimination in any employment decisions including recruiting hiring compensation promotion benefits discipline termination job assignments or training <p> <p><b>Disclaimer<b> <p> <p>The job responsibilities described above indicate the general nature and level of work performed by employees within this classification It is not intended to include a comprehensive inventory of all duties and responsibilities for this job Job duties and responsibilities are subject to change based on evolving business needs and conditions <p> <p><b>Salary Range<b> <p> <p><b>Salary Min <b> <p> <p>93210 <p> <p><b>Salary Max <b> <p> <p>124280 <p> <p>This information reflects the anticipated base salary range for this position based on current national data Minimums and maximums may vary based on location Individual pay is based on skills experience and other relevant factors <p> <p>This position is eligible for either shortterm incentives or sales compensation Director and VP positions also are eligible for longterm incentive To learn more about our bonus structure you can view additional information here Were able to answer any additional questions you may have as you move through the selection process <p> <p>As part of our comprehensive benefits package Lumen offers a broad range of Health Life Voluntary Lifestyle and other benefits and perks that enhance your physical mental emotional and financial wellbeing You can learn more by clicking here <p> <p>Note For unionrepresented postings wage rates and ranges are governed by applicable collective bargaining agreement provisions<p>
E-Discovery Data Analyst
Company: McDermott Will & Emery
Location: Washington DC
Posted Mar 15, 2024
<p>Build your career with the Firm that does Big Law better McDermott Will amp Emery is a leading global law firm that brings together more than 1400 lawyers and 1200 business professionals We celebrate excellence collaboration and community and have been recognized as a top workplace by The American Lawyer Working Mother Magazine Vault and the Human Rights Campaign <p> <p>At McDermott we dont just invest in your future we accelerate your career wherever it may lead That includes supporting you both in and outside of the office <p> <p>With us youll find <p> <p><strong>A Firm where everyone belongs<strong> Our awardwinning culture prioritizes warmth and authenticity we encourage you to be yourself <p> <p><strong>Enthusiasm for diverse perspectives<strong> Were smarter and stronger when everyone has a voice and a seat at the table We welcome unique viewpoints and ideas and we make opportunities for you and your career to thrive <p> <p><strong>Support to feel your best and do your best<strong> Wellness is integral to building a successful career and a rich life Thats why our benefits program supports your physical emotional mental and financial health with an emphasis on worklife balance <p> <p><strong>Real rewards for real work<strong> We offer generous compensation packages that recognize hard work and excellence <p> <p>The EDiscovery Data Analyst supports project managers and case teams with collection processing and production of eDiscovery data This position analyzes and prepares client data for the processing system <p> <p><strong>As an EDiscovery Data Analyst you will<strong> <p> <p>Process extract convert and manipulate data utilizing eDiscovery software and forensic tools <p> <p>Document execute and track electronic data processing requests through the ticketing system assist with the maintenance of project tracking <p> <p>Convert unstructured data to structured data and transfer processed data between systems <p> <p>Generate and analyze processing reports review exceptions to ensure final product quality <p> <p>Accumulate manage and summarize document review statistics and metrics <p> <p>Prepare and Quality Check QC documents document productions <p> <p><strong>Job Specifications<strong> <p> <p>Bachelors degree preferred <p> <p>At least one 1 year of related work experience <p> <p>Knowledge of Microsoft Office Suite Excel Outlook PowerPoint and Word <p> <p>Knowledge of eDiscovery or Computer Forensic Software and eDiscovery Review Software <p> <p>Strong mathematical and analytical skills <p> <p>Ability to work under tight deadlines and prioritize responsibilities <p> <p>Ability to handle and maintain confidential information <p> <p>Ability to work effectively in a fastpaced environment <p> <p>Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands While performing the duties of this job the employee is required to sit use hands reach with hands and arms stoop talk and hear Employee must occasionally lift up to twenty 20 pounds Work Environment Typical indoor office environment <p> <p>Disclaimer The above statements are intended to describe the general nature and level of the work being performed by people within this classification They are not intended to be an exhaustive list of all responsibilities duties and skills required of employees assigned to this job <p> <p>As part of our ongoing commitment to be AlwaysBetter for our people clients and communities we have created a culture of belonging that champions your individuality as both a person and a professional From our competitive compensation top benefits and awardwinning professional development programs to industryleading wellness initiatives we support you through every stage of your life and career With McDermott you can live a life you love both in and outside of the office <p> <p>Successful candidates will be provided with outstanding career opportunities and will receive a competitive total rewards package with the opportunity to earn performancebased bonuses <p> <p>Expected Pay Range in Orange County $71000 $95100 <p> <p>Expected Pay Range in Los Angeles $74400 $100000 <p> <p>Expected Pay Range in San Francisco Silicon Valley and New York $77700 $104200 <p> <p>Please note that quoted salary ranges are not guarantees of what final salary offers may be Base pay is based on market location and may vary depending on jobrelated knowledge skills and experience Base pay is only one part of the Total Rewards that MWE provides to compensate and recognize our staff professionals for their work Full time positions are eligible for a discretionary bonus and a comprehensive benefits package <p> <p>LI JL1 <p> <p>LI Hybrid <p> <p>eDiscovery eDiscovery EDRM<p>
Support Associate Level IV
Company: CGI
Location: Washington DC
Posted Mar 15, 2024
<p><strong>Support Associate Level IV<strong> <p> <p>Category Administration <p> <p>Main location United States District of Columbia Washington <p> <p>Position IDJ02231490 <p> <p>Employment Type Full Time <p> <p><strong>Position Description<strong> <p> <p>Under the direct supervision of the Contract Management Team perform various clerical and repetitive manual functions to support the customer service and adjudication departments Additionally perform various processing functions utilizing office equipment and machinery in the preparation processing and mailing of passports and passport related documents Utilize the current TDISPD and PRISM computer operating system to include creation of document batches document imaging scanning and reviewing retrieval of individual application information data entry book printing the generation of mailing labels and sorting and affixing postage to sealed envelopes Must be able to perform quality checks for standard fee information on individual applications Due to the nature of the government contract requirements andor clearance requirements US Citizenship is required <p> <p><strong>Your future duties and responsibilities<strong> <p> <p>The Support Associate Level IV provides support to the Government staff and performs accounting functions prepares letters reports and specialized correspondence Anticipated tasks include but are not limited to the following Receive undeliverable Passports requesting issued applications from QC and researching mailing problems assist in researching questions with applicants and other issues requiring more seniorlevel expertise Assist the Government Personnel with inquiries from Congress Headquarters White House and other Government agencies Assist in maintaining applications with applicants who provided Potentially Fraudulent Birth Documents PFBD Provide research and preliminary recommendations concerning PFBD Maintain various PFBD data bases PFBD CPC data base PFBD SharePoint site Assist in training lower level Support Associates in the essential job functions helping to constantly improve the training processes and procedures Operate various equipment for high speed scanning mail out and metering mail Generate mailing labels ensure that mail labels match the applicant identification fill and seal envelopes with correct passport and corresponding supporting documents Box and archive files for storage purposes Receive and assemble thirdparty mail Follow a preset pattern for document sequencing Perform searching and filing functions file andor retrieve application packages from file cabinets Operate scanning equipment and biological hood HEPPA filter to open mail Interface with Passport applicants at AgencyCenter information and willcall counters At the Information Station ensure appointment is scheduled review Passport application photograph identification and supporting documentation for completeness prior to adjudication Ensure the application and documents complies with passport requirements photograph meets passport standards and customer is provided fee information Copy customer identification At the will call station distribute passports to the correct applicant comparing customer to passport image or accepting proper documents and identification for third party pick up Perform data entry Operate various equipment for high speed scanning image review book print quality control mail out and metering mail When operating a fourprinter pod prints passports at a rate of 50 to 65 passports per hour and reviews printed books for data accuracy and product quality Review passport product against data system information for completeness and accuracy constantly applying laws regulations and procedures pertaining to the issuance of a US Passport Use TDIS and determine quality and correctness of prepared Passports maintain issued applications in an orderly and traceable fashion ensure Passport chips are activated and accurately scan images into Government Client provided data systems Perform searches as requested for customer applications and use troubleshooting skills in connection with information given by the TDIS inquiry screens contact customers by phone for verification of mailing address andor data information Create routine and expedited batches in TDIS Prepare Informational Request Letters IRLs both electronic and written Prepare Final Notice letters Process refundreimbursement requests Generate a credit card payment from the applicant and distributing completed batches to the cashiers office Verify all completed transactions and run designated reports Troubleshoot information retrieved from the computer screen and manually searching to locate applications and documents within the Passport process Update text in appropriate TDIS screen Update Passport application information from the computer system Use a purging application for mature files Participate in customer service outreach activities including but not limited to naturalization ceremonies travel shows college and university events Serve as customer interface in providing Passport information to customers general public acceptance facilities town clerks law enforcement applicants other Government agencies postal service couriers lock box vendors Assist with acceptance agent training prepare training materials conduct meetand greets setup training sessions conduct office tours etc Photocopy Acceptance Agent and Congressional newsletters and coordinate foldingstuffingsealingmail out Photocopy materials as needed and coordinate preparation of training packets for acceptance agent seminars Assist CSM with passport acceptance facility certification and update corresponding acceptance facility databases Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities Prepare and mail Certificates of Attendance for those acceptance agents who attend training classes Distribute newsletters and any other correspondence to staff Prepare application for issuance of a nonreceipt of a Passport and corrections of the issued Passport Contact applicants to request necessary documents Return applicants personal documentation Resolve undeliverable mail items by contacting the customer and appropriately document all actions taken in a SharePoint application Communicate with the cashiers office and coordination with Passport Specialist assigned to special task of reissuance of applications Per the guidance of the Government Personnel generate correspondence to resolve application discrepancies including Return to Sender RTS Rewrites and Reissues and rebatch into the system Assist with various special projects as requested by the Government When required relieve receptionist at lunchbreaks to answer administrative telephones Review all types of Passport application ie DS82 DS11 DS 5504 DS 4085 and re entry applications data to ensure completed basic information is recorded accurately into DOS systems Assist Government Personnel with removal of suspended cases Duties include reviewing documentation faxing information and maintaining a file system Handle complaint lettersphone calls Deal with urgent requests by applicants under the direction of a Government Specialist Perform an administrative review on suspended applications Attach proper paperwork to application to continue the EFAR process Insuring TDISPD screen is updated with the correct suspense information Generate Informational Request Letters IRLs and emails that clearly convey requests for additional documentation or information to passport applicants Access Passport information forms to prepare Lookouts for the CLASS system as directed by the designated the Government Specialist Prepare correspondence for applications not issued Generate corrective correspondence for acceptance agents Interface with the National Passport Information Center NPIC to resolve cases Perform an administrative review on suspended applications Filling out and affixing a suspense tag indicating suspense letters to be sent to applicant Insuring TDISPD screen is updated with the correct suspense information Deal with urgent requests by applicants under the direction of a Government Specialist Verify all applications to determine the proper payment for expedite service Attach the proper paperwork to application to continue the EFAR process Generate IRLs and email or call Expedite Fee EFApplication Response AR applicants Receive undeliverable Passports requesting issued applications from QC and resolving mailing problems Perform Quality Control in verifying that application data matches Passport processing data Assist in training lower level Support Associates in job functions duties and tasks Contact those acceptance facilities that bypass the lockbox provider without authorization Assist with not issued cases also called abandoned cases including photocopy application and attachments faxscan set up application to be abandoned and forward hard copies to requesting Agency Communicate with passport acceptance facility program managers under the direction of the CSM Communicate with stakeholders such as Congressional offices communitybased organizations USPS Lockbox and other Government Agencies except for law enforcement under the direction of the CSM Collect and record survey responses Identify and take initiative to report trends or patterns in the volume or nature of inquiries handled When not directly assisting Customer Service serve as a member of NPIC search team Conduct research on passport cases by gathering information from a variety of sources including but not limited to applications supporting documents the internet telephone calls government commercial and open source databases Write recommended findings in a clear and concise manner that summarize the information gathered and identified during research Perform analyses on passport cases being suspended to identify trends that may be useful in future research that is being conducted sent to Passport Specialists Identify errors and areas for improvement in memos associated with these applications <p> <p> In the event that a Section Leader is absent for any reason for a period no longer than two weeks a Support Associate Level IV may temporarily serve as acting Section Leader <p> <p><strong>Required qualifications to be successful in this role<strong> <p> <p>EDUCATIONEXPERIENCE Bachelors Degree or 4 years of experience as a Support Associate Level II or III or 4 years of experience data entering in a high volume production environment and Six 6 years of general office experience including Four 4 years of experience utilizing a variety of office software specifically MS Word MS Power Point MS Excel and MS Outlook <p> <p>OTHER QUALIFICATIONS Good handeye coordination Ability to remain flexible and adapt under pressure in stressful situations and follow instructions and established procedures Capable of performing repetitive tasks while maintaining a high level of accuracy such as lifting standing reaching twisting sealing envelopes opening mail stacking movingstacking boxes unstapling paperclipping book printing sorting filing and reading Ability to multitask while paying attention to detail and accuracy Ability to work in one place and traverse the office on a continuing basis Ability to provide basic customer service skills Ability to transport up to 30 lbs Ability to effectively and politely interface with the public Good data entry skills Good filing and file retrieval skills Applicants selected will be subject to a CGI creditbackground check and a government security investigation Due to the nature of the government contract requirements andor clearance requirements US citizenship and a MRPT clearance is required Ability to learn and recall information about Passport application procedures and the laws and regulations pertaining to Passport requirements Ability to demonstrate excellent customer service skills and effectively communicate with a wide audience Ability to comprehend and communicate the requirements for a Passport in a professional and courteous manner both over the telephone and inperson Ability to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries <p> <p>OPTIONAL Desired qualificationsnonessential skills required <p> <p>Knowledge and understanding of the laws rules and regulations pertaining to eligibility for and issuance of a US Passport <p> <p>CGIFederalJob <p> <p>PassportUS <p> <p>Hourly Rate 2480hour <p> <p>CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role The determination of this range includes various factors including but not limited to skill set level experience and training and licensure and certifications Compensation decisions are dependent on the facts and circumstances of each case <p> <p>At CGI Federal we call our professionals members to reinforce that all who join our team are owners and empowered to participate in the challenges and rewards that come from building a worldclass company CGI Federals benefits include <p> <p>Eligibility to participate in an attractive Share Purchase Plan SPP in which the company matches dollarfordollar contributions made by eligible employees up to a maximum for their job category <p> <p>401k Plan and Profit Participation for eligible members <p> <p>Additional benefits determined by your Service Contract Act Paid Time Off PTO Paid Federal Holidays Health amp Welfare Benefits <p> <p><strong>Skills<strong> <p> <ul><li>Customer Service amp Support<li> <li>Data Entry<li> <li>Detailoriented<li> <ul><p><strong>What you can expect from us<strong> <p> <p><strong>Insights you can act on<strong> <p> <p>While technology is at the heart of our clients digital transformation we understand that people are at the heart of business success <p> <p>When you join CGI you become a trusted advisor collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes We call our employees members because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of This has been our Dream since 1976 and it has brought us to where we are today one of the worlds largest independent providers of IT and business consulting services <p> <p>At CGI we recognize the richness that diversity brings We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities As an equalopportunity employer we want to empower all our members to succeed and grow If you require an accommodation at any point during the recruitment process please let us know We will be happy to assist <p> <p>Ready to become part of our success story Join CGI where your ideas and actions make a difference <p> <p>Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status political affiliation genetic information height weight or any other legally protected status or characteristics <p> <p>CGI provides reasonable accommodations to qualified individuals with disabilities If you need an accommodation to apply for a job in the US please email the CGI US Employment Compliance mailbox at USEmploymentCompliancecgicom You will need to reference the Position ID of the position in which you are interested Your message will be routed to the appropriate recruiter who will assist you <strong>Please note this email address is only to be used for those individuals who need an accommodation to apply for a job Emails for any other reason or those that do not include a Position ID will not be returned<strong> <p> <p>We make it easy to translate military experience and skills Click here to be directed to our site that is dedicated to veterans and transitioning service members <p> <p>All CGI offers of employment in the US are contingent upon the ability to successfully complete a background investigation Background investigation components can vary dependent upon specific assignment andor level of US government security clearance held CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances <p> <p>CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with CGIs legal duty to furnish information<p>
Technology Advisory Director
Company: ZS
Location: Washington DC
Posted Mar 15, 2024
<p><strong>ZS<strong> is a place where passion changes lives As a management consulting and technology firm focused on transforming global healthcare and beyond our most valuable asset is our people Here youll work sidebyside with a powerful collective of thinkers and experts shaping solutions from start to finish At ZS we believe that making an impact demands a different approach and thats why here your ideas elevate actions and here youll have the freedom to define your own path and pursue cuttingedge work We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy customer insights research and development operational and technology transformation marketing strategy and many more If you dare to think differently join us and find a path where your passion can change lives <br ><strong>Our most valuable asset is our people <strong> <br >At <strong>ZS<strong> we honor the visible and invisible elements of our identities personal experiences and belief systemsthe ones that comprise us as individuals shape who we are and <br >make us unique We believe your personal interests identities and desire to learn are part of your success here Learn more about our diversity equity and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces obtaining the resources they need to thrive and sharing the messages they are passionate about Learn more <br ><strong> Technology Advisory Director <strong> <br >ZSs Technology Advisory Group ensures our future information technology and architectural landscape is built to plan and evolve as our business grows striving to balance futureproofing our endtoend technology stack while accelerating the speed of innovation and streamlining the delivery of business capability This role will be responsible for supporting the growth and development of our Technology Advisory Practice within the ZS Technology Services business <br >The successful candidate will work closely with ZS practice leadership and be responsible for evolving our practice enriching our practice assets and collaterals building and managing client relationships generating new business engagements and providing thought leadership in the Technology and Architecture Area This role will report to the Executive Directors and colead and coshare responsibilities with the Senior Directors in the practice <br ><strong> What Youll Do <strong> <br ><p><ul><li> Colead the growth and development of the tech advisory and digital architecture practice within the ZS Technology Services Group <li> <li> Support practice senior leadership in thought ware development pipeline growth relationship building talent management and practice growth activities <li> <li> Demonstrate leadership in Technology Consulting by bringing all aspects of Techenabled Transformations to clients in a consulting business model <li> <li> Collaborate with our clients and client service teams to understand client problems identify opportunities and drive gotomarket strategy in coselling the practice area solutions and service offerings <li> <li> Collaborate with our business and domain partners to map processes to architecture blueprint and technology capabilities <li> <li> Provide solid technical acumen with an architectural bent to solving business problems and client challenges <li> <li> Provide the big picture as well as the 5K views of the technology landscape at the enterprise level <li> <li> Coarchitect and coauthor whitepaper and pointofviews with practice leaders <li> <ul><ul><li> Quickly assimilate new knowledge with deep Digital Tech and business acumen <li> <li> Codesign and evolve practice services and offerings by bringing competitive insights market lens our large account needs etc <li> <ul><ul><li> Represent practice at firm level and firm at executive level through effective communication and presentation skills <li> <li> Build and manage client relationships both existing and new by actively assessing and bringing relevant solutions and offerings to the clients <li> <li> Drive new business opportunities by identifying and pursuing new leads creating proposals facilitate client discussions and presentations to drive new business and client relationships <li> <li> Monitor the progress of the active leads ensure key stakeholders are informed about progress and expected outcomes and manage risks if any <li> <li> Lead and motivate teams with diverse skills and backgrounds provide constructive onthejob feedbackcoaching to team members and foster an innovative and inclusive teamoriented work environment <li> <li> Play an active role in counseling and mentoring junior consultants within the organization <li> <li> Travel Willingness to travel to meet client needs <li> <ul><p><br ><strong> What Youll Bring <strong> <br ><p><ul><li> Bachelors degree in STEM andor masters in niche technology streams data AI computer applications digital etc <li> <li> 12 to 15 years of experience in Technology andor Architectural consulting <li> <li> Formative experiences in architecture software engineering data and analytics <li> <li> Pharmaceutical Biotech or similarly regulated environment experience desirable <li> <li> Must have handson experience in leading managing or overseeing core development projects and engineering teams <li> <li> Must have solid PMO experience in managing all aspects of a project SDLC ie knowledge of agile methodologies product management and experience working in agile environments and with project management tools and practices <li> <li> Must have developed conceptual and enterprise architectures for large scale transformations or scratch build outs <li> <li> Must have managed and overseen large transformation programs with heavy tech enablement aspects <li> <li> Have a deep understanding of how various components such as data AI analytics products app stack operating model etc fit into developing technology strategy for large enterprise transformations <li> <li> Have a fair understanding of platform and infrastructure roles such as cloud onprem security etc in assessing the techfit for strategy recommendations <li> <li> Should be able to understand and connect business processes to capability map to tech stack to architectural components to operating model <li> <li> Should be able to articulate and explain various tenets of technology and architecture such as solution architecture reference architecture information architecture integration frameworks etc <li> <li> Must have an adequate understanding of RFPs pricing strategies and artofpossible thinking in a consulting model <li> <li> Demonstrate solid technical acumen with an architectural bent to solve business problems and client challenges <li> <li> Must have management experience in onshoreoffshore delivery model staff augmentation and vendor contracting <li> <li> Must have leadership and mentoring experience in managing teamsmentees team members expectations and career aspirations in resolving conflicts etc <li> <li> A passion for market awareness and staying current with industry trends architectural practice knowhows and emerging technologies etc <li> <li> Knowledge of industry regulations and compliance requirements ideally in life sciences and healthcare domains <li> <li> Strong analytical and problemsolving skills <li> <li> Excellent oral and written communication skills <li> <li> A strong work ethic and a willingness to travel to meet client needs <li> <li> A high level of motivation and selfstarting attitude <li> <li> Strong organizational and time management skills <li> <li> Ability to work independently and as part of a team <li> <li> Strong attention to detail and ability to deliver highquality work artifacts point of views etc <li> <li> Ability to manage multiple projects client demands and priorities <li> <ul><p> <br ><strong>Perks amp Benefits<strong> <br >ZS offers a comprehensive total rewards package including health and wellbeing financial planning annual leave personal growth and professional development Our robust skills development programs multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member <br >We are committed to giving our employees a flexible and connected way of working A flexible and connected ZS allows us to combine work from home and onsite presence at clientsZS offices for the majority of our week The magic of ZS culture and innovation thrives in both planned and spontaneous facetoface connections <br ><strong>Considering applying<strong> <br >At ZS were building a diverse and inclusive company where people bring their passions to inspire lifechanging impact in global healthcare and beyond We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds including nontraditional ones bring If you are interested in joining us we encourage you to apply even if you dont meet 100 of the requirements listed above <br >ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law <br ><strong>To Complete Your Application<strong> <br >Candidates must possess or be able to obtain work authorization for their intended country of employment <br >ZS is committed to providing and maintaining a safe workplace In order to keep its employees safe ZS recommends that all its employees and contractors be fully vaccinated against COVID19 Proof of vaccination can be voluntarily provided upon acceptance of offer of employment <br >NO AGENCY CALLS PLEASE <br >Find Out More At <br >wwwzscom <br ><b>Salary<b> $18000000 $20000000<p>
Senior Task Order Manager
Company: Leidos
Location: Washington DC
Posted Mar 15, 2024
<p><b>Description<b> <p> <p>No two career paths will ever look the same At Leidos we know the most talented and diverse IT and engineering professionals will always have a multitude of career choices your time at Leidos will be a wise investment in your career and in yourself We welcome your perspective and ideas in order to foster collaboration and deliver worldclass solutions We look for solutions that not only transform businesses but change the world <p> <p>The Fed Civ IT Business Area in Leidos Digital Modernization sector is seeking a candidate to continue their career journey with Leidos as a Senior Task Order Manager for the Federal Aviation Administration FAAs National Airspace System Integration Support Contract NISC leading the Spectrum Operations Analytics amp Resource Management SOAR portfolio of task orders The successful candidate will possess program management experience with $15M or more annual revenue and federal acquisition experience including managing performance on IDIQ task orders Other requisite credentials include the proven ability build effective relationships with senior level customers and to lead complex programs in a geographically dispersed environment <p> <p><b> Sr Task Order Manager responsibilities <b> <p> <ul><li>Meet all technical financial and contractual and performance conditions to bring about the successful completion of specific Task Order goals and objectives<li> <li>Ensure the accuracy quality configuration management and timely delivery of all needed contract deliverables<li> <li>Ensure engineering work deliverables are complete and compliant resolving performance shortfalls or deficiencies conveying overarching Government objectives and goals for the program<li> <li>Required to interface and act on the Leidos behalf with the FAA customer on a daily basis The SOAR Task Order customers are generally agency senior executives with strategic planning or leadership development requirements<li> <li>Manage and integrate the efforts of subcontractors assuring flowdown and fulfillment of all contractual demands<li> <li>Directly responsible for the management award fee performance and reporting of all SOAR Task Order Managers and Task Orders<li> <li>This role supports full profit and loss PampL responsibilities as well as risk identification and mitigation focus<li> <li>Develop and secure on contract growth as well as identification and early opportunity development of new contract work for the Division<li> <li>Support the continued development and coaching of NISC talent to maintain a strong leadership pipeline<li> <ul><p><b> Basic Qualifications <b> <p> <ul><li>Requires a BABS or equivalent experience and 8+ years of prior relevant experience in managing projects involving the planning integrating and implementation of complex systems and equipment or Masters degree with 6+ years of prior relevant experience Generally has 4+ years of experience supervising or leading teams or projects with an average annual revenue of $15M or greater<li> <li>Experience working with Cost Reimbursable TampM and Award Fee type contracts with proven success of executing a strong staffing plan<li> <li>Able to Identify manage and mitigate program cost schedule and technical risk<li> <li>Background related to projectprogram management with strong business acumen of geographically dispersed teams and subcontractors<li> <li>Background that demonstrates the ability to operate and manage effectively with minimal guidance provide effective management and oversight of team members in various locations<li> <li>Possess strong problemsolving organizational and verbalwritten communication skills<li> <li>This position is Washington DC based with the expectation of being in the DC office 1 to 2 times a week with the potential of more based on customer requirements<li> <li>Ability to obtain and maintain a Public Trust security clearance<li> <li>US citizenship required<li> <ul><p><b> Preferred Knowledge and Skills <b> <p> <ul><li>Knowledge with Air Traffic Programs or similar processes<li> <li>Previous Federal Aviation Administration FAA program experience<li> <li>Engineering degree andor relevant systems engineering experience <li> <li>Spectrum engineering experience<li> <li>Ability to obtain and maintain a DoD Top Secret clearance <li> <li>PMP Certification<li> <li>Strategic planning and talent development experience<li> <ul><p> <b>Original Posting Date<b> 20240312While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above <p> <p><b> Pay Range <b> Pay Range $12220000 $22090000 <p> <p>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary Additional factors considered in extending an offer include but are not limited to responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement if any or other law <p> <p>Remote <p> <p>About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the worlds most vexing challenges in national security and health The companys global workforce of 47000 collaborates to create smarter technology solutions for customers in heavily regulated industries Headquartered in Reston Virginia Leidos reported annual revenues of approximately $154 billion for the fiscal year ended December 29 2023 For more information visit wwwLeidoscom <p> <p>Pay and Benefits Pay and benefits are fundamental to any career decision Thats why we craft compensation packages that reflect the importance of the work we do for our customers Employment benefits include competitive compensation Health and Wellness programs Income Protection Paid Leave and Retirement More details are available here <p> <p>Securing Your Data Beware of fake employment opportunities using Leidos name Leidos will never ask you to provide paymentrelated information during any part of the employment application process ie ask you for money nor will Leidos ever advance money as part of the hiring process ie send you a check or money order before doing any work Further Leidos will only communicate with you through emails that are generated by the Leidoscom automated system never from free commercial services eg Gmail Yahoo Hotmail or via WhatsApp Telegram etc If you received an email purporting to be from Leidos that asks for paymentrelated information or any other person a l information eg about you or your previous employer and you are concerned about its legitimacy please make us aware immediately by emailing us at email protected <p> <p>If you believe you are the victim of a scam contact your local law enforcement and report the incident to the US Federal Trade Commission <p> <p>Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status or any other basis prohibited by law Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws<p>