Background Investigation Jobs in Chicago, IL

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Looking for Background Investigation jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Background Investigation position in the Chicago, IL area.

Contact Center Supervisor

Company: TruGreen

Location: Crestwood, IL

Posted Jan 22, 2025

TruGreen is hiring for a Call Center Supervisor position in Crestwood, Illinois. The role involves supervising Call Center Representatives, motivating and leading a team, handling customer escalations, and ensuring quality sales. The ideal candidate should have 1-2 years of related experience, strong communication skills, and proficiency in software applications. The position offers a competitive pay range of $50,400.00 - $84,000.00, along with benefits like Medical/Dental/Vision insurance and a Company-matching 401(k). TruGreen values diversity and inclusion, and is committed to hiring veterans.

Customer Service Representative, Small Business (Remote)

Company: Enova

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Enova, a leading financial technology company, is seeking a Customer Service Representative. The role involves providing superior customer service, managing inquiries, and handling account-related tasks. Preferred candidates have call center experience and strong communication skills. The position offers a competitive hourly rate of $17.50, additional compensation, and comprehensive benefits including health insurance, 401(k) matching, and paid time off. Enova values diversity and inclusion, offering various DEI groups and a sabbatical program. The role is hybrid, allowing remote work on Mondays and Fridays.

Personal Banker

Company: PNC

Location: Chicago, IL

Posted Jan 22, 2025

PNC values its employees as its greatest asset, fostering an inclusive workplace culture where all employees feel respected and valued. As a Personal Banker, based in Chicago, IL, the role involves strengthening customer relationships, engaging in sales conversations to identify financial solutions, and delivering a full PNC conversation with every client interaction. The position requires accountability, banking knowledge, client loyalty focus, customer experience skills, and leveraging technology for proactive sales. Successful candidates should have 3+ years of related experience and possess skills in banking products, digital awareness, effective communications, and problem-solving.

Truck Driver - Local Class A

Company: Penske Motor Group

Location: Naperville, IL

Posted Jan 22, 2025

Penske Logistics is currently hiring CDL Class A truck drivers, offering an average annual salary of $82,000 to $100,000. They provide local, home daily, and layover positions, along with dedicated and linehaul driver roles. The job involves loading and unloading trucks, multi-stop deliveries, and a 4 or 5-day work week. Benefits include paid vacation, retirement benefits, health care coverage, and a driver referral bonus program. Penske emphasizes excellent customer service, relationship building, and offers training opportunities and potential for career growth.

Center Director

Company: KinderCare Learning Companies

Location: Riverwoods, IL

Posted Jan 22, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking a Center Director. This role involves hiring, engaging, and developing a team of educators, partnering with parents, and cultivating positive relationships with families, teachers, and community partners. The Center Director will use their business, sales, and marketing skills to grow KinderCare's presence in the community. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, health and wellness programs, and more. KinderCare is committed to providing high-quality child care to all families, regardless of their background.

Personal Banker

Company: PNC

Location: Gurnee, IL

Posted Jan 22, 2025

Special Investigation Unit Manager Clinical Certified Professional Coder (Aetna SIU)

Company: CVS Health

Location: Springfield, IL

Posted Jan 22, 2025

CVS Health is seeking a Manager to lead their Special Investigations Unit's team of Certified Professional Coders (CPC). The Manager will oversee coding reviews for fraud detection, investigation, and prevention, ensuring compliance with regulatory requirements. They will lead, mentor, and develop the team, establish goals, and ensure alignment with organizational objectives. The role requires extensive experience in healthcare fraud detection and strong leadership skills.

Regulatory Analyst

Company: Diageo

Location: Plainfield, IL

Posted Jan 22, 2025

The company, a global leader in premium drinks, seeks a Regulatory Specialist for North America. The role involves leading product compliance for innovation and brand change projects, ensuring TTB formula and label approval submissions, and collaborating with various teams. The ideal candidate should be detail-oriented, proficient in beverage alcohol laws, and capable of maintaining a heavy workload with aggressive timelines. The company values diversity and flexibility, aiming to create an inclusive culture where everyone feels valued.

Customer Service Representative

Company: TruGreen

Location: Bolingbrook, IL

Posted Jan 22, 2025

TruGreen, a leading lawn care company, is accepting applications on an ongoing basis. They emphasize the importance of every role in their company's success and offer a range of benefits including competitive wages, career growth opportunities, and comprehensive health plans. The job involves delivering superior customer support, resolving issues, and upselling additional services. Key requirements include excellent customer service skills, conflict resolution abilities, sales skills, proficiency in Microsoft Office, and familiarity with social media. TruGreen values diversity and inclusion, and is committed to hiring veterans. The pay range is $30,436.00 - $54,785.00.

Manager Background Investigations

Company: Discover

Location: Riverwoods, IL

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Background Investigation roles at different seniority levels?
Entry‑level investigators earn between $45,000 and $60,000 annually, while mid‑level professionals range from $60,000 to $85,000. Senior investigators typically earn $85,000 to $110,000, and managerial positions can command $110,000 to $140,000, with regional variations reflecting cost of living and demand.
What skills and certifications are essential for a career in background investigation?
Core skills include investigative research, data analysis, OSINT, legal and regulatory compliance, and report writing. Key certifications are Certified Background Screening Professional (CBSP), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Fraud Examiner (CFE), and ISO/IEC 27001 Lead Implementer. Proficiency with LexisNexis, Accuity, Palantir, Checkr, and Maltego enhances employability.
Can Background Investigation jobs be performed remotely?
Many analyst, compliance, and digital forensic roles are fully remote, accessed via secure VPNs and cloud‑based reporting tools. Field investigators and on‑site compliance officers typically require physical presence, but hybrid models are increasingly common.
What are common career progression paths in background investigation?
Typical advancement follows Investigator → Senior Investigator → Lead Investigator → Manager → Director. Digital forensic specialists may progress to Senior Forensic Lead or Chief Security Officer, while compliance roles can evolve into Regulatory Affairs Lead or Head of Risk Management.
What trends are shaping the background investigation industry?
The industry is moving toward AI‑driven screening, machine‑learning risk scoring, and automated credential verification. Compliance with GDPR, CCPA, and emerging data‑privacy laws drives new protocols. Cloud‑based platforms, blockchain credential verification, and expanded demand from fintech, healthcare, and defense sectors are also accelerating growth.

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