Be Or Bc Jobs in Philippines
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Looking for Be Or Bc jobs in Philippines? Browse our curated listings with transparent salary information to find the perfect Be Or Bc position in the Philippines area.
Tagetik Specialist
Company: Accenture
Location: Philippines Taguig
Posted Apr 01, 2024
The job description outlines the responsibilities of a Support Lead for a COE, which includes stakeholder management, EPM project execution, and post-go-live support. Tasks involve interacting with clients, internal teams, vendors, and consultants. Project execution includes requirements gathering, process design, solution development, testing, sign-off, and change management. Post-go-live support involves application management, BAU support, enhancements, and platform maintenance.
SAP Developers_Cebu
Company: Accenture
Location: Philippines Cebu City
Posted Apr 01, 2024
The role involves following security coding practices, participating in testing phases, providing support during UAT, and documenting the application for maintenance. The individual will also design, develop, and configure software systems to meet client requirements, and perform unit/component testing. They will participate in integration testing and provide support on deployment preparations.
Software Engineering Associate_MANILA
Company: Accenture
Location: Philippines Mandaluyong City
Posted Mar 31, 2024
The role involves application development, functional development, analytics, software testing, application support, IT operations, and client infrastructure management. Tasks include designing and maintaining software applications, developing new features, turning information into action through analytics, constructing test scripts, supporting end-users, administering IT systems, and participating in continuous improvement initiatives.
DE023311-Country Controllership Specialist
Company: Accenture
Location: Philippines Mandaluyong City
Posted Apr 02, 2024
The responsibilities involve reviewing and assessing new tax rules and regulations, coordinating with various government bodies and external consultants, supporting Global Tax initiatives, and providing tax advisory and VAT support. Annual TPD and 1709 stat requirements are also managed.
Database Administrator (SQL)
Company: Supportninja
Location: Philippines
Posted Apr 01, 2024
SupportNinja is a BPO founded in 2015, dedicated to helping fast-growing tech companies with outsourced support, lead generation, customer service, and community management. The company emphasizes employee focus, humility, continuous improvement, compassionate candor, and collective joy. SQL Specialists at SupportNinja deal with clients, troubleshoot technical problems, and work on data tools. Required qualifications include 3+ years of technical support, strong SQL knowledge, proficiency in Jinja, and effective English communication. Benefits include competitive compensation, retirement savings, health insurance, and opportunities for skills training.
GPS Program Manager
Company: TrustArc
Location: Philippines
Posted Apr 01, 2024
TrustArc, a leader in data privacy, offers comprehensive privacy management solutions for global organizations. They automate and simplify the process, providing deep privacy intelligence and platform automation. TrustArc values work-life balance, offering flexible working hours, paid time off, and a work from home environment. They support employee development with industry-specific learning and various virtual team events. The company's seven core values include customer obsession, fearlessness, accountability, collaboration, agility, transparency, and effectiveness. The Global Privacy Solutions (GPS) Program Manager role involves designing, implementing, and refining customer success and technical support processes. The ideal candidate should have a degree in Business Administration, Information Technology, or related field, with proven experience in customer success or technical support roles. They should possess strong analytical skills, project management abilities, and excellent communication skills. TrustArc offers competitive compensation, health benefits, PTO, a welcome package, work from home options, a continuing education program, and opportunities for philanthropic and health-focused activities.
Urban Planner
Company: Cosy Hauz
Location: Philippines
Posted Mar 30, 2024
The job posting is for a dynamic Town Planning/Urban Planning Researcher to join the Planning & Acquisition Team. The role involves comprehensive report preparation, client engagement, research and policy analysis, collaborative integration, architectural and urban planning documentation, innovative design conceptualization, and ad hoc planning support. The ideal candidate should have a Bachelor's degree in Architecture, Urban/Town Planning, or related field, professional licensure as an Architect or Environmental Planner, at least 5 years of relevant experience, fluency in English, and advanced skills in AutoCAD, SketchUp, and Microsoft Office suite. Benefits include SSS, PHILHEATH & PAGIBIG, paid leaves, work equipment subsidy, HMO, rewards and perks, and performance bonus.
Creative Project Manager
Company: Wordbank
Location: Philippines
Posted Mar 31, 2024
Wordbank, a global language services provider, is seeking a Project Manager for a part-time position with potential for full-time. The role involves managing media assets through the production and QC process, communicating with clients, and utilizing tools like JIRA and digital asset management systems. The ideal candidate will have experience in localization or creative design, strong project management skills, and proficiency in English. Wordbank values collaboration, problem-solving, and a strong customer service attitude.
Client Care Analyst - International
Company: Rainfocus
Location: Philippines
Posted Apr 01, 2024
<div><b style=fontsize 105pt>RainFocus one of the most innovative software companies is in search of an exceptional Client Care Analyst<b><div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>About RainFocus<b><div><div><span style=fontsize 105pt>RainFocus cares about its employees customers and the world in which we live Our rapidly growing team serves Fortune 500 companies like Adobe Cisco IBM Oracle VMware and others to prepare and execute inperson virtual and hybrid events across the world Those events are delivered through our industrydisrupting software platform with groundbreaking business intelligence to elevate the attendee experience streamline event operations and accelerate marketing results We are wellfunded growing fast and building a company that is changing the market it will be challenging fun and exciting<span><div><div><br><div><div><b style=fontsize 10pt>About the Role<b><div><div><span style=fontsize 10pt>The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers technical support Our solution utilizes complex technologies and may require deep technical knowledge and excellent problemsolving skills to <span><a class=postingslink href=httpresolveyou rel=nofollow style=fontsize 10pt>resolve<a><div><div><br><div><div><a class=postingslink href=httpresolveyou rel=nofollow style=fontsize 10pt>You<a><span style=fontsize 10pt> will provide professional businesstobusiness customer service with an awareness of the critical nature of these solutions to our customers who are using them Using best practices in troubleshooting communication and problem resolution you will ensure that any reported problems as well as issues that you anticipate are resolved in an efficient and effective manner These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our <span><a class=postingslink href=httpsoftwareyou rel=nofollow style=fontsize 10pt>software<a><div><div><br><div><div><a class=postingslink href=httpsoftwareyou rel=nofollow style=fontsize 10pt>You<a><span style=fontsize 10pt> will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way<span><div><br><br><div class=h3>Essential Responsibilities<div><li style=>Inbound tickets Review incoming support requests and evaluate risk impact and severity<li><li style=>Develop subject matter expertise in our technology<li><li style=>Provide technical support to clients via cases and chat<li><li style=>Demonstrate professional assertive articulate and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders<li><li style=>Ability to actively listen ask relevant questions and challenge clients appropriately<li><li style=>Maintain ownership and communication responsibility for each assigned case from initial report through resolution even when others are engaged to achieve resolution<li><li style=>Provide timely articulate effective and substantive updates via our case management system ensuring that all details of casework are captured into case notes for each incident Ensure that these details are given to the customer in regular cadence throughout the resolution process<li><li style=>Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements SLA<li><li style=>Effectively listen to all customer communications identifying and logging all issues that are expressed Ensure that all issues are resolved including those that are regarding the process general concerns chronic or systemic in nature<li><li style=>Create useful knowledge content and update existing knowledge base articles<li><li style=>Develop and maintain consistent performance on all key performance indicators<li><li style=>Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation<li><li style=>While a consistent work schedule is a norm the ability to work a flexible schedule and provide oncall services may be required<li><li style=>Client Care is open 247shifts may vary<li><br><br><div class=h3>Required SkillsExperience<div><li style=>15 years in a technical support type role<li><li style=>Strong written and verbal communication skills<li><li style=>Excellent professional written and verbal communication skills with the ability to capture all details in written form fluidly during conversations<li><li style=>Communication is assertive articulate and friendly while building confidence across all stakeholders you work with<li><li style=>CRM software such as Salesforce<li><li style=>Selfmotivated and autonomous Takes ownership of their <a class=postingslink href=httpworkexperience rel=nofollow>work<a><li><li style=><a class=postingslink href=httpworkexperience rel=nofollow>Experience<a> working in a consulting environment or clientfacing role<li><li style=>Ability to excel in a fastpaced agile environment with assertiveness critical thinking and strong problemsolving skills<li><li style=>Solutionoriented positive patient and persistent in the face of technical and organizational challenges<li><li style=>Ability to utilize create and update knowledge base resources in the course of your work<li><li style=>Time management skills that allow you to work in a highly influential manner in an interruptdriven environment Ability to multitask and maintain professional composure during stressful situations prioritizing your activities appropriately<li><li style=>Detail oriented with proven ability to document systems and processes<li><div><br><div><br><br><div class=h3>Personal Characteristics<div><li style=>The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions They will need to be comfortable working in a fastpaced challenging and dynamic environment Additional personal qualities include<li><div><br><div><li style=>Ability to take initiative to complete workload while also improving internal and external experiences<li><li style=>Ability to translate ambiguous ideas into concrete deliverables<li><li style=>Able to prioritize competing deadlines<li><li style=>Determined to succeed quickly adapts to change<li><li style=>Teamplayer<li><li style=>Selfstarter<li><li style=>Strong communicator<li><div><br><div><br><br><div class=h3>Success Measures<div><li style=>Maintains Client Satisfaction rating of 90 or higher based on client surveys<li><li style=>Adhere to Client Care First Response Update and Service Levels<li><li style=>Average Resolution Time<li><li style=>Time to First Response<li><li style=>Average Handle Time<li><li style=>Leveraging of Online Help Center content<li><div><br><div><div><b style=fontsize 105pt>Location<b><div><div><span style=fontsize 105pt>This remote role can be located anywhere in the Philippines<span><div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>Why work at RainFocus<b><div><div><span style=fontsize 105pt>At RainFocus we delight millions of attendees at largescale events by delivering better insights experiences and marketing We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events<span><div><div><span style=fontsize 105pt> <span><div><div><span style=fontsize 105pt>As a member of the RainFocus team you will have the opportunity to experience firsthand the impact of our platform at events around the world Additionally RainFocus offers competitive salaries competitive benefits 401k generous PTO and countless other team building activities <span><div><div><span style=fontsize 105pt> <span><div><div><span style=fontsize 105pt>What are you waiting for Apply today <span><i style=fontsize 105pt>We need more talented hardworking funloving team members just like yourself<i><div><img src=httpsremotivecomjobtrack1904618blankgifsource=publicapi alt=>
Software Engineering Associate_CEBU
Company: Accenture
Location: Philippines Cebu City
Posted Apr 01, 2024
The role involves application development, functional development, analytics, software testing, application support, IT operations, and client infrastructure management. Tasks include designing and maintaining software applications, developing new features, turning information into action through analytics, constructing test scripts, supporting end-users, administering IT systems, and participating in continuous improvement initiatives.
Workforce Management
Company: Accenture
Location: Philippines Cebu City
Posted Mar 31, 2024
The job description outlines a role that involves acting as a first level of escalation for Intraday Analysts, handling misses in SL or challenges with Operations, and providing input to the WFM team for report conceptualization. The role also includes generating performance reports, providing input and recommendations on reporting and analysis, following planned data collection, automating reports to reduce inefficiencies, and conducting training sessions for WFM members.
Technology Delivery Lead
Company: Accenture
Location: Philippines Muntinlupa
Posted Apr 02, 2024
The role of a Technology Delivery Lead involves managing large, complex technology projects, collaborating with sponsors, managing scope and risk, ensuring service quality and cost, proactively supporting sales, mentoring a team, and developing strong client relationships for customer satisfaction and repeat business.