Be Or Bc Jobs in Warsaw, Poland

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Senior Support Engineer

Company: Zowie

Location: Poland

Posted Mar 11, 2024

About Zowie At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform We are 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team 🧑‍💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw We strive to be 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges 👻 Bold and freethinking We trust our employees to find the best solutions 🤸‍♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment What youll do You will be working in a team of three Support Engineers and be the most experienced one You will thus have a strong impact on how the team operates to drive an excellent customer experience We have over 120 engaged customers and were growing We believe their success is our success so we emphasize supporting them to maximize Zowies potential We expect you to solve the most complex issues from our customers While responding to our customers with empathy and our style you will be diving deep into our logs databases APIs running scriptsor maybe even reading or updating our codebase Everything that can help understand the issue and solve it Our technical support handles cases that havent been resolved by the more customerfacing functions Its a wide variety of problems from bugs in the code integration issues or statistics not matching up In order to solve them you will need to become an expert in our product which consists of 100+ different services Ideally youll bring with you <ul> <li> Proven working experience in supporting external users in enterprise technical support IT support or as a technical engineer ideally in a SaaS company <li> <li> Strong problemsolving skills and willingness to go above and beyond the scope of communication with the customer <li> <li> A knack for connecting the dots between a customer issue and the right resolution <li> <li> A strong ability and need to understand technical issues and bring the correct tools and stakeholders to the table <li> <li> Ability to connect to and interact with APIs <li> <li> Proficiency with SQL or even better MongoDB <li> <li> Knowledge of at least one of the modern languages like Python Java or Scala <li> <li> Excellent customerfacing skills and an empathetic approach <li> <li> Excellent written and verbal communication skills in both English and Polish in other words a passion for precise and effective wording that exceeds stakeholder expectations <li> <ul> Itll be awesome if you have <ul> <li> Experience with MongoDB <li> <ul> 10000 zł 17000 zł a month We will offer you 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success 👉 Unlimited paid time off We trust each other and dont count days 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team 👉 Health benefits We offer an additional health insurance package 👉 Development budget We want to grow personally and professionally together 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis

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Software Engineer (Support Eng)

Company: Vonage

Location: Poland

Posted Mar 10, 2024

Vonage Engineering Mission Vonage is the emerging leader in the $100B+ cloud communications platform CPaaS market Customers like Airbnb Viber Whatsapp Snapchat and many others depend on our APIs and SDKs to connect with their customers all over the world As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth Why this role matters The Engineering team at Vonage is a fast growing group of talented engineers They face multiple challenges associated with high performance distributed systems and processing large volumes of data in real time We are looking for Software Engineers to help us develop a best in class fraud prevention platform Were continuing to add industryleading features to help our customers manage their traffic across our products as well as bolstering our fraud detection capabilities What you will do <ul> <li> Build systems to add features to our fraud prevention platform <li> <li> Create scalable microservices that will help support our impressive growth <li> <li> Write efficient and scalable code in welltested systems <li> <li> Develop on a public cloud infrastructure <li> <ul> What we value <ul> <li> Being disruptive Getting things done With smart people Enjoying knowing that the work we do is having a global impact by enabling never before imagined communications <li> <li> We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We iterate quickly we fail fast we take smart chances We value those who will help us continue this spirit <li> <li> Values matter at Vonage We are on a mission to bring value for consumers and enterprises through global cloud based communications <li> <li> But just as important as delivering value is how we deliver that value <li> <li> We believe in integrity Both personally and professionally We believe in empowering our employees and are actively seeking entrepreneurs in training who want to help build something larger <li> <li> We have gotten to this point by being committed passionate and focused on getting things done We need more people like us If this appeals to you then we encourage you to apply <li> <ul> The Stack <ul> <li> Java with Micronaut <li> <li> AWS <li> <li> Kafka and Redis <li> <li> Docker Nomad and Kubernetes <li> <li> Anything needed to achieve our goals <li> <ul> What you will bring <ul> <li> Excellent software engineering skills in Java <li> <li> An excellent practical understanding of high performance highly distributed computing <li> <li> A strong focus on testing <li> <li> An understanding of Object Oriented Design and standard design patterns <li> <li> Experience of multithreaded 3tier architectures web services and caching <li> <li> Experience dealing with eventdriven pipeline <li> <li> Willingness to learn and use different technologyprogramming language <li> <li> Experience working with public cloud AWS would be advantageous <li> <li> SQL NoSQL <li> <li> Practical experience of deploying code in a modern programming environment using tools such as Docker and Kubernetes <li> <ul> What is in it for you <ul> <li> Private Medical Insurance with the option to add dependents at your own cost <li> <li> Multisport Gym Membership <li> <li> Educational Assistance Reimbursement Program <li> <li> Polish Language Classes for nonnative speakers <li> <li> Lunch and Learn Sessions held biweekly <li> <li> Opportunity to be reimbursed for conferences trainings and other events consistent with the area of work aimed at personal development <li> <li> Three Paid Volunteer Days a Year <li> <li> Unlimited Discretionary Time Off <li> <li> Monthly Massage Sessions <li> <li> Reimbursement for the costs of prescription glasses <li> <li> Maternity and Paternity Leave <li> <ul> Why Vonage We value disruptive innovation getting things done and working with passion and integrity are the values that matter at Nexmo We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees We strive for passion and integrity both personally and professionallyWe have achieved significant growth by hiring exceptional people We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We value those who will help us continue this spirit If this appeals to you then we encourage you to applyWe are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status

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Sr Java Developer (Olympus)

Company: Vonage

Location: Poland

Posted Mar 15, 2024

Vonage Engineering Mission Vonage is the emerging leader in the $100B+ cloud communications platform CPaaS market Customers like Airbnb Viber Whatsapp Snapchat and many others depend on our APIs and SDKs to connect with their customers all over the world As businesses continue to shift to a realtime customercentric communications model we are experiencing a time of impressive growth Why this role matters The Engineering team at Vonage is a fast growing group of talented engineers They face multiple challenges associated with high performance distributed systems and processing large volumes of data in real time The Vonage Messages API team is looking at expanding its size in order to accelerate our platform development to support our growing customer base In this role you will be the architect designer and developer of your project and you will take part in developing nextgeneration technologies that change how people communicate We challenge our engineers to be versatile and passionate to tackle new problems as we continue to push technology forward Our Engineers work on an exciting mix of both greenfield and existing projects giving them an opportunity to explore new technologies What you will do <ul> <li> Create scalable microservices that will help support our impressive growth <li> <li> Propose scaleable maintainable and cost effective solutions <li> <li> Estimate the effort required to develop and implement new features <li> <li> Collaborate with the team lead and project managers to allocate tasks effectively considering the skill level and growth opportunities for junior team members <li> <li> Develop and execute effective testing strategies including unit tests integration tests and endtoend tests to ensure software quality and reliability <li> <li> Stay uptodate with industry trends best practices and emerging frontend technologies and share knowledge and expertise with the development team to continuously improve our development processes and standards <li> <li> Participate in code reviews provide constructive feedback to peers and actively contribute to maintaining a high standard of code quality and development practices <li> <li> Contribute to the documentation of the components design patterns and the design system to facilitate knowledge sharing and onboarding of new team members <li> <li> Provide mentorship and guidance to junior team members assisting them in their technical growth professional development and project assignments <li> <ul> What we value <ul> <li> Being disruptive Getting things done Working with smart people Enjoying knowing that the work we do is having a global impact by enabling never before imagined communications <li> <li> We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We iterate quickly we fail fast we take smart chances We value those who will help us continue this spirit <li> <li> Values matter at Vonage We are on a mission to bring value for consumers and enterprises through global cloud based communications <li> <li> But just as important as delivering value is how we deliver that value <li> <li> We believe in integrity Both personally and professionally We believe in empowering our employees and are actively seeking entrepreneurs in training who want to help build something larger <li> <li> We have gotten to this point by being committed passionate and focused on getting things done We need more people like us If this appeals to you then we encourage you to apply <li> <ul> The Stack <ul> <li> Microservices architecture <li> <li> Java and Kotlin with Spring Boot Reactive <li> <li> AWS Lambda SQS S3 DynamoDB <li> <li> Kafka <li> <li> Docker Kubernetes <li> <li> Grafana Prometheus ELK stack <li> <li> Anything needed to achieve our goals <li> <ul> What you will bring <ul> <li> Excellent software engineering skills in Java or Kotlin for backend services <li> <li> Work closely with crossfunctional teams such as Development Operations and Product Management to ensure seamless integration of new features and services with a focus on reliability scalability and performance <li> <li> Effective communication skills both verbal and written with the ability to collaborate with multidisciplinary teams and articulate complex technical concepts to nontechnical stakeholders <li> <li> A strong focus on testing <li> <li> An understanding of Object Oriented Design and standard design patterns <li> <li> Strong experience of multithreaded 3tier architectures web services caching and dealing with eventdriven pipelines <li> <li> Willingness to learn and use different technologiesprogramming languages <li> <li> Experience working with public cloud AWS would be advantageous <li> <li> Experience with SQL and NoSQL databases <li> <li> Practical experience of deploying code in a modern programming environment using tools such as Docker and Kubernetes <li> <ul> What is in it for you <ul> <li> Private Medical Insurance with the option to add dependents at your own cost <li> <li> Multisport Gym Membership <li> <li> Educational Assistance Reimbursement Program <li> <li> Polish Language Classes for nonnative speakers <li> <li> Lunch and Learn Sessions held biweekly <li> <li> Opportunity to be reimbursed for conferences trainings and other events consistent with the area of work aimed at personal development <li> <li> Three Paid Volunteer Days a Year <li> <li> Unlimited Discretionary Time Off <li> <li> Monthly Massage Sessions <li> <li> Reimbursement for the costs of prescription glasses <li> <li> Maternity and Paternity Leave <li> <ul> Why Vonage We value disruptive innovation getting things done and working with passion and integrity are the values that matter at Nexmo We are on a mission to enable simplified communications between enterprises and their customers by empowering our employees We strive for passion and integrity both personally and professionallyWe have achieved significant growth by hiring exceptional people We have big goals and we want the people who join us to be selfconfident focused on customers and delivery and who are structured and committed in their approach We value those who will help us continue this spirit If this appeals to you then we encourage you to applyWe are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion colour national origin gender sexual orientation age marital status veteran status or disability status

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Data Scientist / Machine Learning Engineer

Company: SplitMetrics

Location: Poland

Posted Mar 16, 2024

We are looking for a creative and experienced ML Engineer to join our dedicated Data Science team You will have access to huge data sets and an opportunity to create innovative ML solutions at the global level Youll join our development team as we build industryleading SaaS products This is a chance to gain invaluable experience and grow your skills in a fastpaced customerfocused environment Our team thrives on collaboration innovation and delivering results Were passionate about technology and solving complex problems But we dont take ourselves too seriously we know how to have fun along the way <h3> In this role you will <h3> <ul> <li> Research prototype and deploy new machine learning algorithms <li> <li> Analyze the performance of current ML solutions and identify opportunities to optimize <li> <li> Stay uptodate on the latest trends and innovations in mobile marketing through independent research <li> <li> Collaborate crossfunctionally to share findings educate teams and guide product development <li> <ul> <h3> About you <h3> <ul> <li> At least 45 years of experience in a position of Machine Learning Engineer Data Scientist <li> <li> Deep understanding of Machine Learning Deep Learning algorithms <li> <li> Strong practical knowledge of Python and SQL <li> <li> Experience with one of the following libraries LightGBM XGBoost CatBoost <li> <li> Good mathematical background statisticsprobability theoryoptimization <li> <ul> <h3> It will be a plus if you <h3> <ul> <li> have a working knowledge of modern NLP methods LLMs and transformers <li> <li> knowhow production ML models from research to deployment <li> <li> worked in the fields of digital advertising or app search optimization <li> <li> worked with AWS <li> <ul>

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C# Full Stack Developer

Company: Capstone Integrated Solutions

Location: Poland

Posted Mar 16, 2024

Who We Are Capstone Integrated Solutions are a fullservice software and software services company that builds longterm relationships with our clients Our team consists of outstanding professionals highly experienced in designing building and supporting software We see ourselves as a buildasaservice provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals Having a culture built on outcomes and delivery at the core of the business Capstone is providing its customers with a complete suite of services for software development system analysis integration implementation and support as well as the option to engage a single team to perform all the services they require We are currently seeking qualified candidates for a Full Stack Developer C Who You Are Capstone is looking for a highly energetic positive collaborative and talented freethinking individual to join our team of Developers As a Full Stack Developer your role on our team will consist of creating and designing elegant and maintainable solutions to help solve complex problems for our clients This role requires the ability to research propose and prototype new principles cloud and web technologies and concepts and integrate them using common practices Tech Stack C NET Core Oracle Angular Basic Qualifications <ul> <li> Proficiency in the specified tech stack demonstrating the ability to develop quality solutions <li> <li> Strong handson experience 3+ years with C and Net Core <li> <li> Extensive practical proficiency in working with Oracle databases <li> <li> React Angular Typescript JavaScript and related frameworks <li> <li> Ability to effectively articulate technical challenges and solutions Independent business problem solving and technical design best practice ability is a musthave <li> <li> Proven experience in agile delivery with a solid understanding of estimating user stories <li> <li> Strong communication skills and the ability to comfortably present and demo work <li> <ul> Will be a plus <ul> <li> BS degree in Computer Science or Software Engineering <li> <li> Experience in the pharmacy domain <li> <ul> Job Duties amp Responsibilities <ul> <li> Engage in effective collaboration with team members and clients understanding the strategic objectives and ensuring the delivery aligns with Capstones values <li> <li> Grasp the underlying motivations and goals why behind the tasks at hand contributing to a comprehensive understanding of project objectives <li> <ul> <ul> <li> Provide thorough and accurate estimations for development tasks contributing to project planning and execution <li> <li> Contribute to the technical design process ensuring solutions align with project requirements and industry best practices <li> <li> Actively participate in all agile ceremonies working collaboratively with the team to address client backlog items in agile development cycles <li> <ul> Our Culture At Capstone the central principles that we all adhere to and the glue that holds us together are our keystones Our four keystones are <ul> <li> A Customer Obsessed Delivery Focused Culture <ul> <li> Were driven to exceed our customers expectations by listening leading solving problems and delivering what we promise <li> <li> We aim to be the most dependable and trusted partner serving our customers TRUST = CONSISTENCY x TIME <li> <ul> <li> <li> A Culture of Learning and Sharing <ul> <li> We value Lifetime Learners those who are hungry competitive curious and selfmotivated in their pursuit of knowledge <li> <li> Personal and professional growth depends on teamwork and continuous learning By sharing knowledge skills ideas and effort we benefit our customers ourselves and our communities <li> <li> We recognize that the thoughts feelings and backgrounds of others are as important as our own Everyone has something to learn and everyone has something they can teach <li> <li> Knowledge and ability are valued Sharing knowledge and helping others learn new capabilities is valued exponentially <li> <ul> <li> <li> A Culture of Growth and Scalability <ul> <li> Growth comes from not establishing barriers in your role Cross functional skill sets are valued and help us deliver to our customers in a truly agile fashion It comes with understanding that when asked to do something new you will need support have questions and make some mistakes along the way <li> <li> The most elegant solution is a simple solution Simple doesnt mean easy Its often more difficult to break a complex problem down into simple scalable terms We dont appreciate or value over architected solutions or superfluous coding <li> <li> Time is one of our most precious commodities Scalability implies being respectful of this and passionate about making the most efficient use of each and every one of our team members time <li> <ul> <li> <li> All Work is Strategic <ul> <li> No matter how small a project or assignment appears every single engagement is an opportunity for us to prove ourselves build trust and develop relationships that last and grow <li> <li> Every task interaction and commitment matters <li> <li> Big or small we execute our plans and strategies with focus commitment and passion <li> <ul> <li> <ul> Benefits <ul> <li> Competitive salary based on experience <li> <ul> <ul> <li> clear b2b contract <li> <ul> <ul> <li> Work Location Remote <li> <ul> Capstone Integrated Solutions is an equal opportunity employer We embrace and celebrate diversity and are committed to creating an inclusive and safe environment for all employees Experience comes in many forms and we are dedicated to adding new perspectives to the team We encourage you to apply even if your experience does not perfectly align with what we have listed We look forward to hearing from you No Agencies Please

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Software Engineer - Mobile SDK (iOS)

Company: Datadog

Location: France,Spain,Germany,Poland,Italy

Posted Mar 13, 2024

Datadogs Real User Monitoring RUM gives our customers endtoend visibility into the realtime activity and experience of individual users on the web and on mobile This includes application performance error management as well as analytics amp user insights RUM is massively growing More customers more features amp more people And this growth comes with challenges By joining our Mobile SDK team you will be part of a multicultural team remotefriendly You will collaborate with the product backend and frontend UI teams You will play an active role in building the library installed by our customers in their applications In order to maintain the trust weve built with our many customers you will need to be comfortable building robust very well architected and isolated code that works in very different environments and setups We expect that you are completely familiar with the Web browser <a class=fontbold underline fontbold underline fontbold underline href=httpsdoiorg101371journalpone0179281 rel=noopener noreferrer nofollow target=blank> ecosystem <a> and the specific security and privacy challenges that exist Your SDK code must be safe and robust in this complex environment In order to build trust with our customers you need to be comfortable building robust very well architected and isolated code that works all the time At Datadog we place value in our office culture the relationships that it builds the creativity it brings to the table and the collaboration of being together We operate as a hybrid workplace to ensure our employees can create a worklife harmony that best fits them What Youll Do <ul> <li> Maintain and write new components of the Datadog iOS SDK used across the world by our customers <li> <li> Work closely with the backend frontend and product teams to deliver the bestinclass mobile RUM product <li> <li> Help improve our engineering tooling and practices <li> <li> Write code in the public eye being the face of Datadog inside the community <li> <ul> Who You Are <ul> <li> You have significant experience in ObjectiveCSwift <li> <li> You value code simplicity and performance <li> <li> You have strong experience with the APIs and ecosystem of your platform You are comfortable debugging complex issues in a variety of setups <li> <li> Having experience developing commercially shipped SDKs is a plus <li> <li> You want to work in a fastpaced highgrowth environment that values diversity of talent excellence of product and exciting engineering challenges at scale <li> <ul> Datadog values people from all walks of life We understand not everyone will meet all the above qualifications on day one Thats okay If youre passionate about technology and want to grow your skills we encourage you to apply Benefits and Growth <ul> <li> Product training to develop an indepth understanding of our product and space <li> <li> Continuous career development and pathing opportunities for internal mobility <li> <li> Intradepartmental mentor and buddy program for inhouse networking <li> <li> An inclusive company culture ability to join our Community Guilds <li> <li> New hire stock equity RSUs and employee stock purchase plan <li> <li> Free global mental health benefit through Spring Health <li> <li> Generous global benefits <li> <ul> Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog LICA2 LIRemote This is a remote position

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Voice Provisioner

Company: Vonage

Location: Poland

Posted Mar 13, 2024

Position Summary This position will be responsible for provisioning customer services on the Vonage stateoftheart Hosted IP PBX VoIP platform MPLS based IP network CPE and phones The Service Provisioner will take a complete customer order and be responsible for endtoend configuration of all components needed to deliver the service The provisioner will also be interacting with the end customer to obtain clarifications on their requirements The provisioner is responsible for ensuring that all aspects of the turnup process are documented in the Vonage systems Responsibilities <ul style=> <li style=>Review all project documentation and participate in project meetings<li> <li style=>Provisioning of all customer voice services such as hunt groups auto attendants voice endpoints and 3rd party services<li> <li style=>Ensure that all required voice related equipment is ready for install<li> <li style=>Remotely deploy all equipment and services for customer solution with onsite technical field services<li> <li style=>Provide technical leadership of internal and external resources to ensure a successful installation implementation and resolution of any post cutover deficiencies<li> <li style=>Serve as the first level operational escalation point for all assigned customers related voice issues<li> <li style=>Additional responsibilities as position requires<li> <ul> Requirements <ul style=> <li style=>1+ Years BroadSoft Experience<li> <li style=>1+ Years of Hosted VoIP Experience<li> <li style=>Basic Technical Troubleshooting Experience<li> <li style=>Basic Networking Knowledge<li> <li style=>Understanding of the BroadSoft Hierarchy<li> <li style=>Background in telecommunications services such as DS0 DS1 DS3 is desired<li> <li style=>Working knowledge and experience with Telephone services and PBX based features<li> <li style=>Must be organized and able to work in a quickly changing internal and external environment<li> <li style=>Must be selfmotivated and demonstrate the discipline necessary to work in an environment with little direct supervision<li> <li style=>Strong familiarity with PCs including but not limited to Excel MS Word general database and word processing software<li> <li style=>Communication and interpersonal skills required to interact both orally and written with customers and management<li> <li style=>Must be able to multitask work tight deadlines and focus on project completion with a focus on attention to minute details<li> <ul> <div class=h2> <div> <div class=h2>Whats in it for you<div> In addition to providing exciting work career advancement opportunities and a collaborative work environment Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement Note The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list Assignments may differ for individuals within the same role based on business conditions departmental need or geographic location <img src=httpsremotivecomjobtrack1899804blankgifsource=publicapi alt=>

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Technical Support Associate with French or Spanish

Company: Jamf

Location: Poland

Posted Mar 12, 2024

<div class=contentintro> At Jamf people are at the core of everything we do We do whats right for our customers our employees our communities and our world We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple Jamf offers remote and hybrid positions Depending upon the role work in the office connect 100 remote from your home or find the blend that works best for you <div> What youll do at Jamf At Jamf we empower people to be their best selves and do their best work We understand the world is different than it was a year ago and we are extremely flexible when it comes to working form home The Technical Support Associate works within the Technical Support department to provide technical support and guidance for customer queries related to the installation troubleshooting and integration of Jamf products and supporting technologies The Technical Support Associate provides direct assistance to Jamf users and is responsible for fielding phone calls and live chat requests directly from customers as well as delivering Tier 1 technical support to Jamf Pro and Jamf Now customers with an emphasis on firsttouch issue resolution <div class=h4>This role is remote in Poland We are only able to accept applications for those based in Poland or have sponsorship to live and work in Poland<div> Responsibilities <ul style=> <li style=>Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize sameday resolution and customer satisfaction<li> <li style=>Answer regional support phone calls and live chat requests and contribute to the 247 global support resource pool to maintain the availability and reliability of technical support for customers<li> <li style=>Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless handoffs when escalating customer issues<li> <li style=>Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction<li> <li style=>Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues<li> <li style=>Other duties and special projects as assigned<li> <li style=>Performs all job responsibilities in alignment with the core values mission and purpose of the organization <li> <li style=>Adheres to the highest moral ethical and legal standards to deliver an environment that promotes respect innovation and creativity<li> <li style=>Supports and promotes a positive inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed further developed and manifested in our work<li> <ul> Skills amp Requirements <ul style=> <li style=>Bachelors Degree or equivalent experience preferred<li> <li style=>Advanced communication in French or Spanish and English required<li> <li style=>Aptitude to quickly learn basic technical concepts and communicate to technical amp nontechnical audiences<li> <li style=>Ability to perform basic troubleshooting and problemsolving tasks related to server infrastructure systems networks and hardware<li> <li style=>Capacity to multitask and quickly prioritize duties<li> <li style=>Exceptional customer service skills<li> <li style=>Strong interpersonal and organizational skills<li> <li style=>Excellent written and oral communication skills to thrive in a fastpaced environment<li> <li style=>Ability to work independently and as part of a team<li> <li style=>Experience with macOS iOS is preferred<li> <li style=>Experience with macOS Windows andor Linux server platforms is desirable<li> <ul> Please submit your CV in English <div class=contentconclusion> What is a Jamf You go above and beyond for others are willing to help and support the team around you You value and learn from different perspectives You are curious and resourceful a problemsolver selfdriven and constantly improving You are excited to try new things explore new ideas and seek new opportunities You care about inclusion and diversity social responsibility and are someone who just wants to do the right thing What does Jamf do Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace We believe the experience of using a device at work or school should feel the same and be as secure as using a personal device With Jamf IT and security teams are able to confidently manage and protect Mac iPad iPhone and Apple TV devices easing the burden of updating deploying and securing the data used by their endusers Jamfs purpose is to simplify work by helping organizations manage and secure an Apple experience that endusers love and organizations trust We are freethinkers candoers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs not the hassles of managing technology freeing nurses to care teachers to teach and businesses to thrive We have over 2500 employees worldwide who are encouraged to bring their whole selves to work each and every day Get social with us and follow the conversation at OneJamf LIREMOTE <div> <img src=httpsremotivecomjobtrack1900475blankgifsource=publicapi alt=>

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QA Engineer

Company: Zowie

Location: Poland

Posted Mar 11, 2024

About Zowie At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform We are 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team 🧑‍💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw We strive to be 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges 👻 Bold and freethinking We trust our employees to find the best solutions 🤸‍♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment What youll do You will work alongside our skilled product and engineering teams to deliver new features to our customers You will be involved in the process from the very beginning helping to shape the idea and determine what needs to be accomplished We believe that quality should start at this stage and continue throughout all phases of development until we see our customers happily engaging with the finished product As a tester you play a critical role in ensuring we deliver on our promises to our customers You will coordinate the entire process working closely in crossfunctional teams with developers designers and product managers to create real value for our customers On top of that you will be a part of our QA guild led by an experienced QA guru <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominkamilbukowczyk rel=noopener noreferrer nofollow target=blank> Kamil <a> The guild consists of three people who divide their time between test automation and manual testing If youre a passionate exploratory tester and want to focus just on that thats fine with us We really believe in the value that exploration and thoughtful manual tests bring However well also be happy if you want to split your time between automation and explorations This might be an excellent opportunity for you if you have just started to automate and want to grow in that direction Whats in it for you 💡 A lot of growth comes with ownership You will leverage the expertise of more experienced colleagues to grow in testing and technology 💡 We care a lot about onboarding and we will support you along the way With time youll get a broad understanding of the product with its business contexts and get to know the perspectives of various members of our Product Team 💡 People around you will value your opinion You will have a real impact and we mean it on how our Team engineers the product 💡 As a startup we strive to leverage the newest technology out there so you will get a chance to play with it We implemented large language models before everyone started talking about GPT Ideally youll bring with you <ul> <li> 3+ years of handson experience in testing web applications <li> <li> Experience with REST APIs <li> <li> Product acumen ownership and focus on value delivered for the customers <li> <li> Ability to efficiently use browsers dev tools <li> <li> Strong communication so you can actively listen directly challenge and easily explain issues with simple business and product words <li> <li> Working proficiency in English and Polish both spoken and written <li> <ul> It will be awesome if you have <ul> <li> Experience with GraphQL <li> <li> Experience with tests automation <li> <ul> 15000 zł 22000 zł a month We will offer you 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success 👉 Unlimited paid time off We trust each other and dont count days 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team 👉 Health benefits We offer an additional health insurance package 👉 Development budget We want to grow personally and professionally together 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis

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Professional Services Consultant

Company: QAD

Location: Poland

Posted Mar 08, 2024

<div class=h3>Company Description<div>QAD is building a worldclass SaaS company and we are growing We are looking for talented individuals who want to join us on our mission to help solve relevant realworld problems in manufacturing and the supply chainWe are a virtual first company and your primary work experience will be virtual working from your home Occasional travel to a physical office may be required to enhance working relationships collaboration design strategy and alignment <div class=h3>Job Description<div>QAD has a Professional Services Consultant position available in our Services team This position is fully remote and based in Poland Fluent communication skills in both German and English are highly valued for this position Your responsibilities will include administration setup and configuration consulting our customers analysis and collaborating closely with the Project Management team This position reports directly to the Resource Manager Supply ChainWhat youll do<ul style=><li style=>Administration Setup and configuration of various customer systems based on our own B2B application <li><li style=>Consulting our customers in the optimal use of our software and provide potential solutions<li><li style=>Continues learning our own B2B application and solution <li><li style=>Analysis and consulting of our customers regarding new or existing customer requirements partly on site<li><li style=>Requirement gathering and work on solutions within our own B2B application <li><li style=>You work closely with your colleagues from the Project Management department and Technical team<li><li style=>Provide User training on designed solution <li><ul> <div class=h3>Qualifications<div>What youll need<ul style=><li style=>Successfully completed commercial or technical education andor a degree preferred in business computer science or similar fields<li><li style=>A high affinity for IT topics the ability to work in a team customer orientation as well as very good communication skills<li><li style=>Robust knowledge of MS Excel and modern internet applications eg CRMJira <li><li style=>Very good C1 English skills<li><li style=>Good C1 German language skills preferred good for the German customers <li><li style=>Professional experience in customer support in a B2B IT environment<li><li style=>45 years of experience on handling services customer projects<li><li style=>Willingness to travel up to 10 of working hours<li><ul>Nice to have <ul style=><li style=>Knowledge on Supplier customer relationships Purchasing Domain Sourcing domain Automotive domain etc<li><li style=>HTML and Java script basic knowledge at least read and understand high level no technical knowledge is required<li><ul> <div class=h3>Additional Information<div><ul style=><li style=>Your health and well being are important to us at QAD We provide programs that help you strike a healthy worklife balance<li><li style=>Opportunity to join a growing business launching into its next phase of expansion and transformation<li><li style=>Collaborative culture of smart and hardworking people who support one another to get the job done<li><li style=>An atmosphere of growth and opportunity where ideasharing is always prioritized over level or hierarchy<li><li style=>Compensation packages based on experience and desired skill set<li><ul> LIGW1<div><div>About QADQAD Inc is a leading provider of adaptive cloudbased enterprise software and services for global manufacturing companies Global manufacturers face everincreasing disruption caused by technologydriven innovation and changing consumer preferences In order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed QAD calls these companies Adaptive Manufacturing Enterprises QAD solutions help customers in the automotive life sciences packaging consumer products food and beverage high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class LIRemote<img src=httpsremotivecomjobtrack1899908blankgifsource=publicapi alt=>

View Details Apply on Remoteio

Manual Tester

Company: Zowie

Location: Poland

Posted Mar 11, 2024

About Zowie At Zowie we believe that buying online should feel like walking into your favorite local shop personal friendly and easy Our mission is to recreate offline shopping experiences online but better Zowie brings speed and empathy to customer interactions Our platform automates responses to repetitive questions around return policy order status etc and saves time for customer service agents who can then proactively turn website visitors into paying customers It can work as an addon with existing tools Zendesk Shopify Gorgias etc or become a standalone customer service platform We are 🚀 Growing fast We plan on keeping the Team growing Youll have a lot of autonomy and impact as we grow 🏈 Like a sports team We take ownership of our work and believe in personal accountability At the same time we work together support each other and focus on winning as a team 🧑‍💻 Remotefirst and hours are flexible We allow everyone to figure out the best ways to collaborate with their team At the end of the day its about delivering Those in Poland can work from our offices in Cracow and Warsaw We strive to be 💪 Ambitious and innovative We dont settle on existing solutions and keep looking for better ways to tackle challenges 👻 Bold and freethinking We trust our employees to find the best solutions 🤸‍♀️ Agile and highperforming We work smarter not harder We use our OKRs to keep ourselves focused 🤠 Unafraid of change Zowie is growing and the market is changing We thrive in an everevolving environment What youll do You will work alongside our skilled product and engineering teams to deliver new features to our customers You will be involved in the process from the very beginning helping to shape the idea and determine what needs to be accomplished We believe that quality should start at this stage and continue throughout all phases of development until we see our customers happily engaging with the finished product As a tester you play a critical role in ensuring we deliver on our promises to our customers You will coordinate the entire process working closely in crossfunctional teams with developers designers and product managers to create real value for our customers On top of that you will be a part of our QA guild led by an experienced QA guru <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincominkamilbukowczyk rel=noopener noreferrer nofollow target=blank> Kamil <a> The guild consists of three people who divide their time between test automation and manual testing However for this role we are seeking a passionate tester who enjoys manual explorations breaking things being pixelperfect and providing the best experience for our customers We dont require any automation experience for this role Whats in it for you 💡 A lot of growth comes with ownership You will leverage the expertise of more experienced colleagues to grow in testing and technology 💡 We care a lot about onboarding and we will support you along the way With time youll get a broad understanding of the product with its business contexts and get to know the perspectives of various members of our Product Team 💡 People around you will value your opinion You will have a real impact and we mean it on how our Team engineers the product 💡 As a startup we strive to leverage the newest technology out there so you will get a chance to play with it We implemented large language models before everyone started talking about GPT Ideally youll bring with you <ul> <li> 2+ years of handson experience in testing web applications <li> <li> Product acumen ownership and focus on value delivered for the customers <li> <li> Ability to efficiently use browsers dev tools <li> <li> Strong communication so you can actively listen directly challenge and easily explain issues with simple business and product words <li> <li> Working proficiency in English and Polish both spoken and written <li> <ul> It will be awesome if you have <ul> <li> Experience with REST or GraphQL API <li> <ul> 7000 zł 12000 zł a month We will offer you 👉 Employee Stock Option Plan ESOP Youre a part of our companys future success 👉 Unlimited paid time off We trust each other and dont count days 👉 Great company offsites and individual integration budgets We spend time together in person to strengthen our team 👉 Health benefits We offer an additional health insurance package 👉 Development budget We want to grow personally and professionally together 👉 Homeoffice funds Make yourself a comfy space for work on a daily basis

View Details Apply on workingnomads

world-class support proactive positive attitude

German Player Support Advocate

Company: PTW

Location: UK, Brazil, Portugal, Poland, Philippines, Romania

Posted Mar 16, 2024

PTW, a global provider of specialist services to the games industry, is seeking passionate and technically minded individuals for the role of Player Support Advocate. This remote position, available in the UK, Philippines, Poland, Brazil, Romania, or Portugal, involves providing world-class support to gamers and loyal customers. The ideal candidate will be fluent in the language they are applying for and English, with excellent communication skills and a proactive, positive attitude. The role involves resolving technical issues, communicating effectively within a multilingual team, and maintaining a world-class, dedicated service. PTW offers attractive remuneration, holidays, team competitions, and a supportive community. The company is known for its innovative solutions and commitment to employee wellbeing.

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Frequently Asked Questions

What salary ranges should I expect for junior, mid‑level, and senior Be Or Bc positions?

Junior: $75k‑$100k annually, mid‑level: $100k‑$140k, senior: $140k‑$190k+. These figures reflect U.S. market data for engineers working with Kubernetes, Terraform, and cloud‑native stacks.

Which skills and certifications are most valuable for entering the Be Or Bc field?

Key skills: proficiency in Go, Java, or Python; container orchestration with Kubernetes; infrastructure as code using Terraform; cloud platform expertise (AWS Certified Solutions Architect, GCP Professional Cloud Architect, Azure Solutions Architect); CI/CD pipeline design with GitLab or Jenkins; observability with Prometheus/Grafana; networking fundamentals; and knowledge of disaster‑recovery best practices.

Can I work remotely in Be Or Bc roles?

Yes—most Be Or Bc roles support fully remote or hybrid arrangements. Employers often require 24/7 coverage for critical services, so candidates should be comfortable with shift work and cross‑time‑zone collaboration.

What career progression paths exist for a Be Or Bc engineer?

Typical progression: Junior Backend Engineer → Mid‑level Engineer → Senior Engineer → Lead Engineer or SRE Manager → Cloud Architect or Product Manager. Each step adds responsibility for architecture, team leadership, and strategic decision‑making.

What industry trends are shaping the future of Be Or Bc jobs?

Current trends: serverless and event‑driven architectures; edge computing for low‑latency services; AI‑driven ops (e.g., predictive scaling); increased focus on observability and chaos engineering; and tighter integration of security into the CI/CD pipeline (shift‑left security).

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