Build Relationships Jobs in Washington DC

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Manager, Product Management - Talent Acquisition

Company: Capital One

Location: Washington DC

Posted Jan 26, 2025

Capital One is seeking a Product Manager for Talent Acquisition in McLean, Virginia. The role involves managing the product roadmap, leveraging customer insights, and driving innovative customer experiences through technology. The ideal candidate should be intellectually curious, a communicator, a doer, customer-focused, a learner, and a team player. Basic qualifications include a bachelor's degree and at least 3 years of product management experience. The salary range for this role is $158,400 - $180,800 annually.

Frequently Asked Questions

Typical salary ranges by seniority for Build Relationships roles?
Junior‑level (0‑2 yrs) Build Relationships roles typically pay $60k–$80k annually in the U.S., mid‑level (2‑5 yrs) $80k–$110k, and senior‑level (5+ yrs) $110k–$150k. In high‑growth fintech or SaaS hubs, these ranges can be 10–15% higher.
What skills and certifications are most valuable in this field?
Core skills: CRM proficiency (Salesforce, HubSpot, Gainsight), data‑driven decision making, communication, negotiation, and community management. Certifications that boost credibility include Certified Customer Success Manager (CCSM), HubSpot Inbound Marketing, Salesforce Administrator, and Google Analytics. Learning SQL and basic coding (Python) for data extraction adds competitive edge.
Is remote work common for Build Relationships positions?
Remote work is the norm for 70‑80% of Build Relationships roles. Companies like Atlassian, HubSpot, and Stripe offer fully remote positions, while others maintain hybrid models in tech hubs. Applicants should highlight remote‑collaboration experience on tools such as Zoom, Miro, and Teams.
What career progression paths exist within Build Relationships?
Typical progression: Associate / Junior → Manager → Senior Manager → Director → VP of Customer Success. Each step adds responsibility for larger teams, strategic planning, and cross‑department budgets. Rapid growth can be accelerated by taking on high‑impact projects, publishing thought leadership on Medium or LinkedIn, and mentoring junior staff.
What industry trends should Build Relationships professionals watch?
Key trends: AI‑powered customer success platforms (e.g., Gainsight PX, Totango), increased focus on churn prediction, integration of NPS with real‑time sentiment analysis, and the rise of community forums powered by Discord or Slack. Companies are also adopting subscription‑based pricing, making upsell and expansion a core KPI for Build Relationships professionals.

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