Collaborative Culture Jobs in Washington DC
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Desk Side Support Manager
Company: ActioNet, Inc.
Location: Washington DC
Posted Apr 29, 2024
<p><strong>Description<strong> <p> <p>ActioNet has an opportunity for a <b>Desk Side Support Manager <b>requiring a Public Trust clearance in the Washington DC metro area Hybrid work is available You will play a multifaceted role and be responsible for all desk side Support providing all necessary personnel to fully and completely administer the hardware and software supplied to end users You will ensure cohesiveness between all Tiers and manage the daytoday operations of services including incident service requests and enduser support The right candidate works well with a team always exhibits excellent customer service skills and is selfmotivated seeking ways to improve the environment <p> <p><b>Duties and Responsibilities<b> <p> <ul><li>Provide supervision of all desk side personnel assigned to this contract<li> <li>Ensure Call Center personnel adhere to all <b>Tier 2<b> SOPs<li> <li>Ensure satisfactory performance of contract task areas<li> <li>Train and mentor staff responsible for phone and inperson support to users in email directories computer operating systems and desktop applications for all computer systems and applications<li> <li>Facilitate and collect knowledge about common problems and service requests to boost First Call Resolution FCR <li> <li>Optimize shifts to meet fluctuations in call volumes<li> <li>Ensure staff are trained for all ticket types<li> <li>Ensures that projects adhere to ActioNets Quality Management System including ActioNet tools and industry best practices and that adequate status reporting reviews and other control tools are employed to keep projects on track and customers fully informed of status<li> <li>Strategically work together with crossfunctional teams to provide innovative customerfocused experiences<li> <ul><p><b>Basic Qualifications required<b> <p> <ul><li>Five 5 or more years managing and leading desk side support teams utilizing ITIL and Agile methodologies<li> <li>Microsoft Office Specialist MOS certification in at least 1 of the following Access Excel PowerPoint Outlook and Word<li> <li>Experience leading teams of 25+ technicians supporting 5000+ devices across several geographic locations<li> <li>Solid experience in supervising technicians striving for 100 SLA compliance<li> <li>Extensive knowledge and experience of customer service <li> <li>Good interpersonal Problemsolving and Time management skills<li> <li>Strong management skills to manage resources and daytoday processes<li> <li>Strong attention to detail organizational skills and a commitment to quality<li> <li>Ability to work independently and collaboratively within crossfunctional teams<li> <ul><p><b>Preferred<b> <p> <ul><li>Bachelors degree in computer scienceinformation systems<li> <li>ITIL 4 Certification <li> <li>Help Desk Institute HDI Certification Support Center Manager <li> <li>ServiceNow certification<li> <ul><p>ActioNet is a CMMIDEV Level 4 CMMISVC Level 4 ISO 20000 ISO 27001 ISO 9001 HDIcertified womanowned IT Solutions Provider with solid qualifications and expertise in Agile Software Engineering Cloud Solutions Cyber Security and IT Managed Services With 24+ years of stellar past performance ActioNet is the premier Trusted Innogrator <p> <p><b>Why ActioNet<b> <p> <p>At ActioNet our <b>Passion for Quality<b> is at the heart of everything we do <p> <ul><li>We are committed to making <b>ActioNet a great place to work <b>and continue to invest in our ActioNeters<li> <li>We are committed to our customers by driving and sustaining <b>Service Delivery Excellence<b><li> <li>We are committed to giving back to our <b>Community<b> helping others and making the world a better place for the next generation<li> <ul><p>ActioNet is proud to be named a Top Workplace for the tenth year 2014 2023 We have a 98 Customer retention rate We are passionate about our customers inspirational missions and entrust our employees and teams to deliver exceptional performance to enable our nations safety security health and wellbeing <p> <p><b>Whats in It For You<b>As an ActioNeter you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers employees and communities We give you the tools to succeed all you need to do is bring your best ideas energy and desire to develop your skills experience and career <b>Are you ready to make a difference<b> <p> <p>ActioNet is an equalopportunity employer and values diversity at our company We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status<p>
Sitecore Developer
Company: Interactive Strategies
Location: Washington DC
Posted Apr 28, 2024
<p>Are you a Sitecore hotshot Do you enjoy collaborating with other developers to find creative solutions to technical challenges Are you comfortable working in a small shop where everyone pitches in on everything from strategy to QA You may have just found your dream job <p> <p>Were looking for a Sitecore Developer to join our growing team and help us build comprehensive and innovative websites using Sitecore and the Experience Platform Our ideal candidate for this role is more than just a great developer Its a person who is passionate about the decisions they make motivated to deliver work on tight deadlines and capable of bringing valuable ideas to every stage of the development process Were looking for someone who is willing to try new things and is not afraid to fail The person in this position will not only collaborate with developers on our team but theyll also work directly with our clients and should be able to explain difficult concepts like a human <p> <p><strong>Who are we<strong> <p> <p>Were Interactive Strategies a wellrespected digital agency in downtown Washington DC known for our deep strategic thinking We work with many meaningful and highprofile clients to create integrated comprehensive web experiences that span across channels web mobile and social Innovation is at the core of everything we do from our colleague relationships to our client work and not just for the sake of innovation but to elevate the end users experience and exceed our clients goals <p> <p><strong>Qualities you bring to the table<strong> <p> <ul><li> <strong>Strategic<strong> You understand that comprehensive digital experiences are rooted in deep research and a thoughtful strategy<li> <li> <strong>Creative <strong>Youre a problem solver who can produce elegant solutions to technical challenges that wow our clients<li> <li> <strong>Intuitive <strong>Youre someone with that uncanny ability to always think one step ahead and see where the world is headed<li> <li> <strong>Committed<strong> Youre committed to valuing diversity and contributing to an inclusive working and learning environment<li> <li> <strong>Confident<strong> Youre friendly professional and poised whether youre brainstorming with our team running meetings or making client presentations<li> <li> <strong>Passionate <strong>You love what you do give everything youve got and are continually seeking ways to grow in your craft<li> <li> <strong>Friendly<strong> You work well with the team and appreciate feedback You contribute ideas in a positive manner Youre also a great listener<li> <ul><p><strong>Responsibilities<strong> <p> <p>We all pitch in on everything around here even loading the breakroom dishwasher But as a SitecoreNET Developer youll be responsible for <p> <ul><li>Developing and implementing complex websites using Sitecore CMS<li> <li>Finding creative elegant solutions to technical challenges<li> <li>Meeting requirements in a variety of ways and making development decisions based on client needs<li> <li>Conducting performance tests when developing<li> <li>Providing rocksolid estimates because you know how long something will really take<li> <ul><p><strong>Requirements<strong> <p> <p>We care more about your talent and passion than your years of experience but you should have <p> <ul><li>13 years experience working with Sitecore<li> <li>Sitecore Certification is preferred but not required<li> <li>Experience working with TDS Unicorn or Sitecore Content Serialization SCS<li> <li>Knowledge of Solr or Coveo search<li> <li>Knowledge of Helix design principle is a must<li> <li>Experience with SCRUMAgile Lean development methodologies<li> <li>Prior consulting andor digital agency experience preferred<li> <ul><p><strong>Benefits<strong> <p> <p>We have a simple motto when it comes to company culture Everyone deserves to come to work and be happy This means a few things 1 we care as much about quality as we do about budgets 2 we find the strengths in each employee and nurture them 3 we encourage a culture that values innovation and creative freedom and 4 we want you to have fun while youre at the office We may be an agency but we understand that you have a life outside of work <p> <p>We allow our employees creative freedom We treat them with respect We value their opinions In that spirit we offer the following benefits <p> <ul><li>Companysponsored health vision and dental insurance<li> <li>Pretax Flexible Spending Account FSA<li> <li>Profit sharing<li> <li>4 weeks of vacationsick time from day one 5+ weeks after year 3<li> <li>Companypaid shortterm and longterm disability<li> <li>Companypaid life and ADampD insurance<li> <li>11 paid holidays<li> <li>401k with company match<li> <li>New business referral bonus<li> <li>Professional development opportunities<li> <li>Flexible work schedule<li> <li>Pretax DC Metro SmartBenefits<li> <ul><p>Annual Compensation $70000 $120000 <p> <p>Location RemoteUS Hybrid Washington DC <p> <p>Interactive Strategies is a certified LGBTBE business and equal opportunity employer that values workplace diversity We believe that diverse voices and viewpoints are critical to producing great work and helping our clients represent themselves effectively<p>
IT Operations Manager
Company: ID.me
Location: Washington DC
Posted Apr 29, 2024
ID.me is a high-growth enterprise software company that simplifies online identity verification. With over 117 million registered members, it's used by federal agencies, state agencies, and corporations. ID.me's technology meets federal standards and is approved by the Kantara Initiative. The company has received numerous awards and recently raised $132 million in Series D funding. The IT Operations Manager role involves overseeing IT infrastructure, coordinating incident responses, and aligning IT resources with business objectives. The ideal candidate has 5+ years of IT management experience, a degree in IT or Computer Science, and strong knowledge of network architecture, cloud services, and productivity tools.
Client Relationship Executive
Company: Grant Thornton LLP (US)
Location: Washington DC
Posted Apr 29, 2024
<p><strong>Job Description<strong> <p> <p><strong>Grant Thornton is seeking a Client Relationship Executive CRE to join the team in Arlington VA<strong> <p> <p>The Client Relationship Executive CRE initiates qualifies ensures the prospect fits with the firms strategic direction and develops new business with target organizations to meet or exceed preagreedupon sales goals As a relationshiporiented sales executive this position is responsible for generating new business opportunities for Grant Thornton across all service lines within a specific geographic market and designated industry verticals The CRE working under the direction of a regional sales leader focuses on a defined list of assigned targets and a select number of existing accounts where there is significant potential for additional revenue expansion Additionally the CRE works closely with local office leadership to align pursuit efforts to target account lists and market prioritiesinitiatives <p> <p><strong> Essential Duties and Responsibilities<strong> <p> <ul><li>Originate new sales opportunities by consistently and systematically initiating sales calls and contacts pursue prospects to secure meetings and win referrals<li> <li>Meet sales production targets and goals with minimal oversight and direction<li> <li>Project executive presence build effective and collaborative relationships with senior Partners and CSuite executives<li> <li>Identify key decision makers at client and prospect organizations at the CSuite and Board levels<li> <li>Possess the ability to have enterpriselevel conversations in areas such as Growth Risk Profitability amp Performance Management <li> <li>Identify winning strategies by understanding the clients needs coach Grant Thornton teams through the pursuit life cycle<li> <li>Participate in Grant Thornton services sales presentations and conduct facetoface meetings with prospects<li> <li>Execute account strategy and plan that best leverages Grant Thorntons resources to meet the prospects business needs and issues <li> <li>Participate in trade organizations and informal networks to develop build and sustain robust professional relationships<li> <li>In partnership with marketing execute events and other outreach campaigns to identify and engage targets and build the Grant Thornton brand in the marketplace<li> <li>Work with local office service line leaders to maximize crossselling opportunities <li> <li>Negotiate and participate in pricing strategy to make Grant Thornton competitive<li> <li>Regularly daily and consistently use CRM system to ensure that data reporting customer information and sales activitypipeline are up to date<li> <ul><p><strong>Required Skills and Experience<strong> <p> <ul><li>Bachelors degree advanced degreeMBA is a plus<li> <li>Ability to immediately leverage existing network of Boards of Directors CSuite Officers and private investors<li> <li>Over 10 years of business developmentsales experience in professional services andor complex solution selling environments selling at the Board of Directors and CSuite level<li> <li>Experience selling into the services government contracting technology or government contracting industry required<li> <li>Proven record of driving targeting efforts building relationships and influencing buying decisions <li> <li>A fundamental understanding of Accounting concepts is required prior experience in an Accounting or Finance role is a plus<li> <li>Strong proficiency in assigned industry vertical<li> <li>Impeccable written and verbal communication skills<li> <li>Broadbased knowledge of Grant Thorntons offerings services and applicability to business triggers<li> <ul><p><strong>About Us<strong> <p> <p>At Grant Thornton we believe in making business more personal and building trust into every result for our clients and you Here we go beyond your expectations of a career in professional services by offering a career path with more more opportunity more flexibility and more support Its what makes us different and we think being different makes us better <p> <p><strong>About the Team<strong> <p> <p><b>The team youre about to join is ready to help you thrive Heres how<b> <p> <p> Whether its your work location weekly schedule or unlimited flex time off we empower you with the options to work in the way that best serves your clients and your life <p> <p> Here you are supported to prioritize your overall wellbeing through worklife integration options that work best for you and those in your household <p> <p> We understand that your needs responsibilities and experiences are different and we think thats a good thing Thats why we support you with personalized and comprehensive benefits that recognize and empower all the identities roles and aspirations that make you well you See how at wwwgtcomcareers <p> <p> When it comes to inclusion we are committed to doing more than checking boxes Explore all the ways were taking action for diversity equity amp inclusion at wwwgtcomcareers <p> <p><b>Heres what you can expect next <b> <p> <p>If you apply and are selected to interview a Grant Thornton team member will reach out to you to schedule a time to connect We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at wwwgtcomcareers <p> <p><b> Benefits <b> <p> <p>We understand that your needs responsibilities and experiences are different and we think thats a good thing Thats why we support you with personalized and comprehensive benefits that recognize and empower all the identities roles and aspirations that make you well you For an overview of our benefit offerings please visit httpswwwgrantthorntoncomcareersrewardsandbenefits <p> <ul><li>Benefits for internship positions Grant Thornton interns are eligible to participate in the firms medical dental and vision insurance programs and the firms employee assistance program Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period<li> <ul><ul><li>Benefits for seasonal employee positions Grant Thornton seasonal employees are eligible to participate in the firms medical dental and vision insurance programs and the firms employee assistance program Seasonal employees may also be eligible to participate in the firms 401k savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements Seasonal employees receive a minimum of 72 hours of paid sick leave <li> <ul><p>Grant Thornton employees may be eligible for a discretionary annual bonus based on individual and firm performance subject to the terms conditions and eligibility criteria of the applicable bonus plan or program Interns and seasonal employees are not eligible for bonus compensation <p> <p><b>Additional Details<b> <p> <p>It is the policy of Grant Thornton to promote equal employment opportunities All personnel decisions including but not limited to recruiting hiring training working conditions promotion transfer compensation benefits evaluations and termination are made without regard to race color religion national origin sex age marital or civil union status pregnancy or pregnancyrelated condition sexual orientation gender identity or expression citizenship status veteran status disability handicap genetic predisposition or any other characteristic protected by applicable federal state or local law <p> <p>Consistent with the Americans with Disabilities Act ADA and applicable state and local laws it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process To make an accommodation request please contact HRusgtcom <p> <p>For Los Angeles Applicants only We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance<p>
Technical Project Manager
Company: Cambium Learning Group
Location: Washington DC
Posted Apr 28, 2024
<p><b>Job Overview<b> <p> <p>The Technical Project Manager is a highly motivated person with the ability to drive technology projects through their lifecycle ensuring technical solutions are sound and aligned to business goals You will be responsible for the daytoday management of projects through all stages of the implementation process The Technical Project Manager is a professional who can anticipate and resolve any problems bottlenecks or scheduling conflicts We seek a sound communicator who can link developers and business units to ensure high levels of quality and timelines of projects implementations <p> <p><b>Job Responsibilities<b> <p> <ul><li>Develop requirements budgets and schedules for the software development projects<li> <li>Bridging need from client requirements with solution to meet the need<li> <li>Facilitate requirements meetings including the peer review sessions and status meetings with clients and project team<li> <li>Comfortable working on multiple projects simultaneously with an inherent ability to work well under tight timelines and have proven problemsolving capabilities<li> <li>Manage and increase the effectiveness and efficiency of our teams through proper troubleshooting and prioritization methods as well as coordination and communication between the clients and the internal team<li> <li>Ensure highquality customer service and address and maintain frequent and proactive contact with the clients<li> <li>Establish milestones anticipates issues and monitors adherence to project scope requirements and design documents schedules and to the CSSC software development process<li> <li>Assume daytoday responsibility for ensuring that the project is completed on time and within budget and that all deliverables are of the highest quality<li> <li>Work closely with the CSSC Technical Project Management team to share best practices help resolve project issues and ensure that staff is properly allocated to tasks by considering staffs skills and interests and the projects needs<li> <li>Maintain client relations and communications including status reporting and informal conversations<li> <ul><p><b>Job Requirements<b> <p> <ul><li>Bachelors degree in a related field and 3+ years of experience or Masters degree in a related field and 2+ years of experience<li> <li>Experience in applying best practices in software development lifecycle including waterfall and Agile software methodologies webbased infrastructure and datadriven systems<li> <li>Proven analytical skills and demonstrated aptitude to learn SQL are highly desired<li> <li>Proven ability to understand technical concepts including data relationships and software configuration<li> <li>Excellent documentation and communication skills exceptional teamoriented attitude and a proactive and detailoriented nature<li> <li>Analytical thinker with exceptional problemsolving abilities dedicated to continuous improvement<li> <li>The ability to work both autonomously and as part of a team<li> <li>Familiarity with software such as Jira Confluence TeamCity Git Bitbucket and Octopus is desired<li> <ul><p><b>Why Work With Us<b> <p> <p>When you work with Cambium Assessment youll be helping to design and build inspiring solutions that make a real impact on the online testing industry as well as the educators and students we support <p> <ul><li>Our systems are highly scaled and mission critical serving over a third of all students in grades 38 in the United States<li> <li>Our web applications are highly interactive and universally accessible<li> <li>Our machine scoring methods are driven by artificial intelligence allowing computers to perform such complex operations as grading essays with more accuracy than humans<li> <li>Our processes use intensive algorithmic computing allowing a customized experience for each student as the exam adapts realtime based upon answers given<li> <ul><p>In the 20212022 school year we delivered more than 100 million online tests successfully supported peak testing volumes exceeding 13 million simultaneous test takers while ensuring an average response time of less than a tenth of a second We have the most advanced features of any online testing system and we continue to push boundaries to improve student performance measurement and enabling educators with actionable insights to drive better overall educational outcomes for our students To learn more about our organization and the exciting work we do visit wwwcambiumassessmentcom <p> <p><b>An Equal Opportunity Employer<b> <p> <p>We are dedicated to fostering a culture that celebrates unique backgrounds ideas and experiences All qualified applicants will receive consideration for employment without discrimination on the basis of race color age religion sex gender gender identityexpression sexual orientation national origin protected veteran status or disability<p>
DevSecOps Engineer (5092)
Company: MetroStar
Location: Washington DC
Posted Apr 28, 2024
MetroStar Systems is seeking a DevSecOps Engineer with extensive experience in integrating security practices into the software development lifecycle. The role involves collaborating with cross-functional teams, designing and maintaining CI/CD pipelines, performing security assessments, and implementing IAM solutions. The ideal candidate should have a strong understanding of DevOps practices, cloud platforms, containerization technologies, and security tools. MetroStar values its people and offers a generous benefits package, professional growth, and a diverse, inclusive culture.
Technical Project Manager
Company: CleanChoice Energy
Location: Washington DC
Posted Apr 28, 2024
CleanChoice Energy, a national renewable energy company, is seeking a Technical Project Manager for the Data Engineering department. The role involves leading data engineering projects, collaborating with cross-functional teams, and ensuring adherence to timelines, budget, and quality standards. The ideal candidate should have excellent communication skills, 3-5 years of experience in data engineering, and proficiency in agile project management methodologies. The position offers competitive compensation and a robust benefits package.
Content Management Specialist - 1152753
Company: Computer Technologies Consultants
Location: Washington DC
Posted Apr 29, 2024
<p>Computer Technologies Consultants CTC is seeking a Content Management Specialist to support the Department of State in Arlington VA This position is currently remote with occasional meetings in Arlington VA <p> <p>With offices in Washington DC and San Diego CA CTC is a leading technology company providing lifecycle IT data analytics cloud managed hosting services agile software development DevOps Test Automation Cyber Security and infrastructure solutions Additionally we provide Professional Talent Acquisition Services as we proudly support the unique needs of US Defense Intelligence and Federal Civilian agencies as well as Fortune 1000 companies <p> <p>Got the Government Contractor Blues Looking for a company that cares and goes beyond just filling another contract billet Well look no further Experience this familyoriented company who takes pride in you and will help you grow where your passions lie Holding many Defense amp Federal government contracts around the globe with our client you have the opportunity to take on new and evolving challenges aim beyond what you think you are capable of and work in collaborative dynamic and hightempo environments Our clients employees are their most valued asset and they invest in their people because they are in it for the long term They are committed to your success and wellbeing and offer competitive benefits packages salaries bonusaward programs and a high potential for professional growth and job opportunities worldwide <p> <p><strong> Why Should You Be Interested <strong> <p> <p> Direct hire fulltime position <p> <p> Competitive base salary and comprehensive benefits <p> <p> Midsize company with room for growth <p> <p><strong> Position Title <strong> Content Management Specialist <p> <p><strong> Position Location <strong> This position is currently remote and Arlington VA State Department campus <p> <p><strong> Daily Responsibilities <strong> <p> <p>Supports the TMS Knowledge Management function Knowledge management KM is the process of effectively capturing creating organizing storing managing and sharing collective organizational knowledge and information assets within an organization KM encompasses the technology an organization uses to facilitate knowledge sharing the resources supporting it and the processes practices and tools used to manage knowledge assets <p> <p> Captures creates organizes manages stores and shares collective knowledge and information in the organization <p> <p> Writes short succinct copy of technical information for a nontechnical audience <p> <p> Copyedits proofreads and applies Associated Press AP or other industrystandard style guides <p> <p> Converts digital products into other formats such as print documents or word processing files to aid in review of content <p> <p> Ensures Section 508 compliance and accessibility of knowledge and information assets <p> <p> Ensures that products meet usability standards function properly on delivery platforms and comply with government policies that include but are not limited to handling of personally identifiable information PII <p> <p> Uses online delivery platforms including but not limited to SharePoint ServiceNow responsive websites and mobile applications to share knowledge content <p> <p> Manages records and ensures proper recordation and archiving of completed productsversions of products <p> <p> Maintains a record of product versions and manages change requests to products <p> <p> Ensures the overall quality of products and materials <p> <p> Responds to data calls on product versions product content and other information as necessary <p> <p> Other duties as assigned <p> <p><strong> Required Years of Experience min <strong> <p> <p> Minimum 2 years related experience Requires a minimum of 2 years of experience to provide testing and analysis of more complex or cuttingedge products that are often not encountered in typical entrylevel assignments for elearning <p> <p><strong> Required DegreeCertifications <strong> <p> <p> Bachelors degree in Journalism English Communications or a related field <p> <p><strong> Required Experience <strong> <p> <p> Experience with Knowledge Management to include capturing creating organizing storing managing and sharing collective knowledge and information within an organization <p> <p> Experience writing short succinct copy of technical information for a nontechnical audience <p> <p> Experience copyediting and proofreading <p> <p> Knowledge of Section 508 compliance and accessibility requirements <p> <p> Experience applying AP or other industrystandard style guides to written products <p> <p> Familiarity with US Government web development policies and standards <p> <p> Experience with change and version control systems <p> <p> Ability to work independently be proactive and work well in a team environment <p> <p> Ability to be flexible with work assignments quickly and easily adapt to changes in priorities and multitask under strict deadlines in a fastpaced environment <p> <p> Strong verbal interpersonal and writing skills <p> <p> Experience using Microsoft products O365 SharePoint <p> <p><strong> Preferred Experience <strong> <p> <p> Experience with ServiceNow Knowledge Management preferred <p> <p><strong> Required Clearance <strong> <p> <p> Secret clearance Public Trust with ability to obtain Interim Secret Clearance will be accepted <p> <p>Computer Technologies Consultants Inc is an Equal Opportunity Employer that provides employment opportunities for all qualified applicants without regard to race color religion gender identity andor expression sexual orientation age mental or sensory differing abilities protected veteran status sex national origin or any other characteristic protected by applicable law Computer Technologies Consultants Inc is devoted to diversity equity and inclusion<p>
Account Executive, Federal
Company: Granicus LLC
Location: Washington DC
Posted Apr 28, 2024
<p><b>The Company <b><p> <p><b>Serving the People Who Serve the People <b><p> <p><br ><p> <p><span>Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn <span><p> <p><br ><p> <p><span>Over the last 25 years we have served 5500 federal state and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place With comprehensive cloudbased solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the US UK Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe <span><p> <p><span>Want to know more See more of what we do <span>here<span> <span><p> <p><br ><p> <p>The Granicus Federal Sales Team is a dynamic resultsdriven group charged with driving new revenue in a young and energized Cloud Vertical The existing Federal Sales team has established a baseline of Federal customers who have adopted the core Granicus Citizen Engagement communications software platform However Granicus believes that significant opportunities exist to upsell innovative digital services and solutions and provide a services wrapper leveraging the core Granicus software platform to help government customers in achieving their mission objectives It is against this backdrop that Granicus seeks to hire a new Sales Account Executive Federal to drive a consultative solutions sales approach to best position Granicus as the digital innovation leader<p> <p> <p> <p>The Sales Account Executive Federal will be responsible for both proactive outreach beginning with lead generation and continue through the salescycle funnel as well as leveraging and upselling from the existing base of Federal customers Success metrics would include larger complex deals and engagement at higher levels within the target customer and the programmatic level when appropriate This position is supported by an account development team marketing department and technical project managers<p> <p><br ><p> <p><b>What your impact will look like here<b> <p><ul><li>Understand complex customer requirements for digital communications with the public including mapping to Executive Priorities within the Agency office or program <li> <li>Develop and independently deliver custom presentations on Granicus to revolutionize the prospects engagement within the Public Sector<li> <li>Conduct detailed research and comprehensive analysis on the Federal Government Vertical specific to Civilian Agencies and their business imperatives and challenges to drive demand generation<li> <li>Develop effective and specific sales strategies territory and account plans leveraging all assets available eg lines of service marketing events delivery resources that represent pipeline growth and business opportunities<li> <li>Establishes strong and hirelevel relationships based on knowledge of customer requirements and commitment to value value of counsel and expertise value of solutions value of implementation expertise Builds a foundation on which to harvest future business<li> <li>Actively understand each customers mission objective strategic growth plans technology strategy and competitive landscape <li> <li>Lead designated territory including customerclient relationships prospect profiling and sales cycles Encourage all clients to become Granicus references<li> <li>Follow a disciplined approach to maintaining a rolling pipeline Keep pipeline current and moving up the pipeline curve and into the sales funnel<li> <li>Leverage support organizations including Marketing Inside Sales Partners and channels to funnel pipeline into the assigned territory<li> <li>Be proficient in and bring all Granicus offers to bear on sales pursuits including Platform Solutions Services and Support offerings <li> <li>Advance and close sales opportunities through the successful execution of the sales strategy and roadmap<li> <li>Develop effective strategies for winning in a competitive environment<li> <li>Manage internal resources including sales support marketing and solutions consultants to present a compelling case to prospects<li> <li>Meet and exceed quarterly and annual sales targets for new product and services goals<li> <li>Support the management team in developing sales strategies<li> <li>Document all conversations activities and emails in our Salesforce CRM<li> <li>Write and present quarterly business reviews to Sales Management Senior Management and peers<li> <li>Ideally have both Product and Services background the focus will be 5050 in this territory with significant services lead opportunities needing to be developed<li> <li>You can travel at least 25 of the time potentially 12 trips per month of 13 days<li> <ul><p><b>You will love this job if you have<b> <p><ul><li>5+ years of field sales experience in Digital solutions services or SaaS and solutionsbased sales on a subscription model including generation and management of opportunities bids deal closure and client relationship management Hybrid background to include consultative sales of digital solutions and services while also having a software sales mindset<li> <li>Prior enterprise business application software implementation or solutionbased sales experience is preferred Experience within the digital communications federal space is a major plus<li> <li>Prior sales experience within the Federal GovernmentPublic Sector with a focus on Civilian Agencies is required<li> <li>Proven experience in managing active opportunities and meeting annual sales objectives by pursuing and capturing complex missionoriented solutions between $300K $600K+<li> <li>Significant accomplishments selling enterprise software or digital services SaaS digital communications technology or marketing services to Clevel government customers <li> <li>Demonstrated effectiveness selling through partners resellers andor integrators<li> <li>Ability to project a professional presence while preparing and conducting presentations to customers during all phases of the relationship<li> <li>Possess an understanding of key negotiation terms and conditions and a general understanding of contractual structures for medium to highly complex consulting engagements<li> <li>Ability to adapt and function effectively and independently in a fastpaced changing environment Strong Business Acumen with the ability to apply sound commercial judgment when demonstrating to our customers how our services will generate significant value and return on investment<li> <li>Goaloriented and selfmotivated and successful working independently and in a collaborative team<li> <li>Excited about managing multiple simultaneous priorities in a fastpaced environment<li> <li>Independently accountable for commitments and delivering the best performance by intelligent prioritization<li> <li>Client focus the desire and ability to understand the drivers of client needs<li> <li>Exceptional communication and presentation skills both written and oral<li> <li>Confident competitive thorough flexible and tenacious<li> <ul><p><b>The Team<b> <p><ul><li>We are a remotefirst company with a globally distributed workforce across the United States Canada United Kingdom India Armenia Australia and New Zealand<li> <ul><p><b>The Culture<b> <p><ul><li>At Granicus we are building a transparent inclusive and safe space for everyone who wants to be a part of our journey A few culture highlights include <li> <li>Employee Resource Groups to encourage diverse voices<li> <li>Coffee with Mark sessions Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work life balance and current affairs <li> <li>Microsoft Teams communities focused on wellness art furbabies family parenting and more<li> <li>We bring in special guests from time to time to discuss issues that impact our employee population <li> <ul><p><b>The Company<b> <p><ul><li>Serving the People Who Serve the People<li> <li>Granicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn <li> <li>Over the last 25 years we have served 5500 federal state and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place With comprehensive cloudbased solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the US UK Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they servedriving meaningful change for communities around the globe<li> <li>Want to know more See more of what we do here <li> <ul><p><b>The Impact<b> <p><ul><li>We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place quite literally We have so many powerful success stories that illustrate how our solutions are impacting the world See more of our impact here<li> <ul><p> <p><p><b><i>Potential base salary Does not include <i><b><b><i>commission<i><b><b><i> and benefits<i><b><p> <p>COMPENSATION RANGE $100000130000 USD<p> <p><br ><p> <p><b>Benefits<b> At Granicus we offer a competitive benefits package that allows employees to tailor benefits to their needs Benefits listed below are for employees based in the US<p> <p>Flexible Time Off<p> <p>Medical includes an option that is paid 100 by Granicus Dental amp Vision Insurance<p> <p>401k plan with matching contribution<p> <p>Paid Parental Leave<p> <p>Employer paid Short and Long Term Disability Insurance Group Term Life Insurance and ADampD Insurance<p> <p>Group legal coverage <p> <p>And more<p> <p><br ><p> <p><i>Granicus is committed to providing equal employment opportunities All qualified applicants and employees will be considered for employment and advancement without regard to race color religion creed national origin ancestry sex gender gender identity gender expression physical or mental disability age genetic information sexual or affectional orientation marital status status with regard to public assistance familial status military or veteran status or any other status protected by applicable law<i> <p> <p><p>
Sr. Solutions Architect III (5094)
Company: MetroStar
Location: Washington DC
Posted Apr 28, 2024
MetroStar Systems is seeking a Sr. Solutions Architect III (DevSecOps) with extensive experience in integrating security practices into development and operations processes. The role involves designing secure CI/CD pipelines, championing security practices throughout the SDLC, and collaborating with cross-functional teams. The ideal candidate should have at least 12 years of experience, expertise in DevOps practices, IaC tools, cloud platforms, containerization technologies, and security tools. Strong problem-solving skills, excellent communication, and a commitment to continuous learning are essential. MetroStar values its people and offers a generous benefits package, professional growth, and a diverse, inclusive culture.
Sr. Software Developer (5105)
Company: MetroStar
Location: Washington DC
Posted Apr 28, 2024
MetroStar Systems is offering a Senior Software Developer position with a 25k sign-on bonus. The role involves providing subject matter expertise in development, researching and implementing technologies like Kubernetes and containerization, and collaborating with the team and customer daily. The ideal candidate should have at least 8 years of software development experience, proficiency in IaC, containerization, K8, and CI/CD Automation, and an active TS/SCI security clearance. MetroStar values its people and offers a generous benefits package, professional growth, and a diverse, inclusive culture. The company is committed to equal opportunity employment and encourages applications from all qualified candidates.
Senior Product Manager
Company: CleanChoice Energy
Location: Washington DC
Posted Apr 28, 2024
CleanChoice Energy is seeking a Senior Product Manager to lead a multi-product platform initiative, focusing on operational platforms, CRM systems, EDI integration, and e-commerce solutions within the retail energy company.