Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

RN Pediatric Nurse

Company: Entrusted Pediatric Home Care

Location: Spring, TX

Posted Aug 01, 2025

Must have an active nurse license in the state of Texas or compact license. Responsible for providing quality, comprehensive nursing care in client’s home under…

Unarmed Security Officer

Company: Precision Security, LLC

Location: San Antonio, TX

Posted Aug 01, 2025

Remain in compliance with local, state and federal regulations. Assist staff as needed with visitor escorts, contractor escorts if requested and all pharmacy…

HVAC Start Up Tech

Company: L&S Mechanical

Location: Pflugerville, TX

Posted Aug 01, 2025

Headquartered in Richardson, Texas, L&S Mechanical (“L&S”) is a leading tri-trade provider of turnkey plumbing, HVAC, and electrical installation services in…

Residential Cleaner

Company: Cleaned With Care LLC

Location: Houston, TX

Posted Aug 01, 2025

You will be responsible for bringing your own cleaning supplies and tools. In this role, you will be responsible for driving to different cleaning jobs at…

FY 25-97 Incident Monitoring Analyst

Company: Texas Facilities Commission

Location: Austin, TX

Posted Aug 01, 2025

Must possess the ability to attest to and maintain the security or integrity of the state’s critical infrastructure requirement to be considered for hire and to…

Armed Security - Cash Transport

Company: GardaWorld Cash

Location: Austin, TX

Posted Aug 01, 2025

21 years of age or older with a valid and clean driver’s license. We provide our clients with solutions in every phase of their cash supply chain, including…

Tax Accountant

Company: AIC Industrial

Location: Austin, TX

Posted Aug 01, 2025

Conduct tax research on federal and state tax changes and implications. Perform G/L analysis and bank reconciliations. 401(k) + employer match.

Project Manager with Commercial Security experience

Company: Tire Geeks

Location: San Antonio, TX

Posted Aug 01, 2025

Valid driver license with acceptable driving record, will conduct background and drug test. Must be able to handle all of the general physical activity that…

Teacher - Pre-K

Company: Jubilee Academies

Location: San Antonio, TX

Posted Aug 01, 2025

Position Minimum Qualifications: • Hold at least a bachelor’s degree and must present official transcripts showing a bachelor’s degree awarded.

Welder/Fabricator

Company: NOV Inc.

Location: Houston, TX

Posted Aug 01, 2025

Read and interpret blueprints and technical drawings to fabricate parts; design and build jigs and fixtures for welding applications.

Part Time Customer Service Associate

Company: Hertz

Location: Houston, TX

Posted Aug 01, 2025

Answer the phones to assist customers in a friendly, helpful and prompt manner. Strong computer proficiency, including typing skills and the ability to navigate…

Service Support Associate

Company: PALFINGER

Location: Dallas, TX

Posted Aug 01, 2025

Answering incoming calls and return missed calls and voicemails in a timely manner. Medical, dental, vision, life, accidental death and dismemberment insurance,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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