Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Sales Associate

Company: Lilly Pulitzer

Location: Houston, TX

Posted Jul 28, 2025

Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to…

Maintenance Technician

Company: Asden Management

Location: Houston, TX

Posted Jul 28, 2025

Respond to all maintenance service requests by tenants, including HVAC, plumbing, electrical, and general maintenance. High school or equivalent (Required).

Marketing Communication Specialist - Main Office

Company: Texas Bay Credit Union

Location: Houston, TX

Posted Jul 28, 2025

Primarily responsible for managing marketing communications on TBCU intranet site, including proficient utilization of administrative tools to ensure it is up-…

Sr. Accountant

Company: City of Sugar Land

Location: Sugar Land, TX

Posted Jul 28, 2025

Benefits At-A-Glance: City-subsidized Medical and Dental Insurance with a variety of plan options;City-paid Basic Life Insurance @ 1x your annual salary and…

Spanish Bilingual Customer Service

Company: Foundever

Location: Austin, TX

Posted Jul 28, 2025

Handle inbound customer service calls. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of…

Call Center Specialist I - Houston, TX-Bi-lingual Preferred

Company: Cenikor Foundation

Location: Houston, TX

Posted Jul 28, 2025

Conduct follow up outbound phone calls and maintain follow up outcomes through client contact and documentation. Demonstrate mission of service to our clients.

Independent Sales Associate

Company: RX Roof LLC

Location: Garland, TX

Posted Jul 28, 2025

As an Independent Sales Associate, you'll be responsible for adjusting your selling strategy to meet sales goals, look for clients through networking and cold…

Trainer/Sales Associate

Company: HireWorks, LLC

Location: San Antonio, TX

Posted Jul 28, 2025

Assist members during their visits by providing warm greetings for each visit, answering their questions, providing proper sauna and workout instructions,…

Paving Laborer

Company: Sinacola

Location: Dallas, TX

Posted Jul 28, 2025

Skilled and proficient at operating all hand and power tools of all types: air hammers, earth tampers, cement mixers, small mechanical hoists, surveying and…

Journeyman Plumber

Company: Queue Labor

Location: Austin, TX

Posted Jul 28, 2025

Proven experience as a plumber with a valid Journeyman/Journeywoman license or equivalent certification. Use power tools and hand tools to complete plumbing…

Retail Sales Associate

Company: STOA Fine Cigars & Spirits

Location: Houston, TX

Posted Jul 28, 2025

Assist guests in selecting products that fit their tastes and needs. Utilize retail math skills to accurately process transactions and manage inventory.

Experienced MIG Aluminum Welders 1st Shift $18hr

Company: Winholt Equipment

Location: Grand Prairie, TX

Posted Jul 28, 2025

Fitting and welding of aluminum parts using a MIG welding process including fixture set up, interpretation of assembly drawings and diagrams, fitment, alignment…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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