Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Custodial Supervisor - Fitness Centers

Company: Diversified Building Services

Location: Houston, TX

Posted Jul 24, 2025

Identify and address the root causes of operational issues, applying root cause analysis techniques, and ensuring preventive measures are in place to avoid…

Entry Level Field Sales Associate - Weekly Pay

Company: Rhino Roofing & General Contracting, LLC

Location: Richardson, TX

Posted Jul 24, 2025

*Tech-Savvy Learners*: Basic computer skills and a willingness to learn new tools. Actively engage with residential homeowners to generate leads in your…

Executive Chef

Company: Confidential

Location: Plano, TX

Posted Jul 24, 2025

Deep understanding of culinary trends, menu design, and presentation standards. Oversee daily kitchen operations, ordering, inventory, and cost control.

Janitor Supervisor

Company: Regal Cinemas, Inc

Location: San Antonio, TX

Posted Jul 24, 2025

Abide by all federal and state laws with regards to breaks and/or meal periods. Evaluate relevant information, recognize alternatives, reach conclusions based…

Data Analyst

Company: NTT DATA

Location: Dallas, TX

Posted Jul 24, 2025

They bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in ways to help people, businesses, and…

Chef de Cuisine

Company: Kalahari Resorts & Conventions

Location: Round Rock, TX

Posted Jul 24, 2025

401(k) matching, paid time off, and holiday compensation. Oversee labor management, inventory, cost control, and compliance with food and health safety…

Roofing Field Customer Service Representative

Company: Elite Construction Solutions

Location: Dallas, TX

Posted Jul 24, 2025

Must possess and maintain a valid [state] driver’s license and an acceptable driving record as determined by a Motor Vehicle Record (MVR) check.

AI Platform Engineer - Private AI

Company: Broadcom

Location: Austin, TX

Posted Jul 24, 2025

You will work closely with our tech leads to drive internal and external technical enablement of our platform, building, scaling, testing, demonstrating and…

Customer Service & Loan Specialist

Company: Payment 1 Financial

Location: Austin, TX

Posted Jul 24, 2025

A valid driver’s license & access to a dependable vehicle. Assist with account management and recovery processes, including collection calls.

Solar Site Manager

Company: Spark Power

Location: Houston, TX

Posted Jul 24, 2025

Valid driver's license and clean driving record. You will be responsible for leading site-level safety initiatives, supervising field technicians, ensuring…

Janitor

Company: Regal Cinemas, Inc

Location: San Antonio, TX

Posted Jul 24, 2025

Abide by all federal and state laws with regards to breaks and/or meal periods. Evaluate relevant information, recognize alternatives, reach conclusions based…

Retail Sales Associate

Company: King Ranch

Location: San Antonio, TX

Posted Jul 24, 2025

Promote and answer questions about the history of King Ranch to customers. Accurately and efficiently complete all sales transactions and maintain proper cash…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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