Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Houston, TX

Posted Jul 22, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 5 years (Required).

Client Sales Associate

Company: Lozano Management

Location: San Antonio, TX

Posted Jul 22, 2025

As a Client Account Associate, you'll be part of a structured training program designed to help you develop a strong understanding of our services, our clients’…

Sales and Marketing Director

Company: Sagora Senior Living Inc.

Location: San Antonio, TX

Posted Jul 22, 2025

Must possess or be willing to acquire a valid driver's license to drive on company time as needed. Work closely with the corporate office to develop and execute…

Sales Advisor - Sony Military

Company: ActionLink

Location: San Antonio, TX

Posted Jul 22, 2025

Maintain business communication with Area Manager via occasional phone calls, web meetings, and/or emails. Our Sony Sales Advisors serve as in-store experts,…

Tennis Center Member Services Representative

Company: Evelyn Rubenstein JCC

Location: Houston, TX

Posted Jul 22, 2025

Answer incoming phone calls and respond to emails in a timely and courteous way. This role is responsible for providing exceptional customer service, managing…

Journeyman Plumber

Company: APS Building Services

Location: Austin, TX

Posted Jul 22, 2025

Backflow certification is a major plus. Assist licensed plumbing staff on jobs/projects. Safely and effectively uses tools and equipment.

HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jul 22, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 5 years (Required).

Sales Associate

Company: Vape City

Location: San Antonio, TX

Posted Jul 22, 2025

Vape City is seeking Sales Associates to welcome customers, guide them through the products, answer questions, and make sure guests have a pleasant experience…

SOUS CHEF - HOTEL DAPHNE

Company: Hotel Daphne

Location: Houston, TX

Posted Jul 22, 2025

A Sous Chef must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

Sr Project Manager - Operations

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Jul 22, 2025

The Senior Project Manager position has full project life cyle ownership; leading, coordinating, and completing projects from planning and design implementation…

CLIENT CONCIERGE [CLIENT SERVICE REPRESENTATIVE]

Company: MapleMark Bank

Location: Dallas, TX

Posted Jul 22, 2025

Assist clients with technical questions related to our website, browsers, and online banking to improve client ease with self-service opportunities.

Machine Operator Lead US

Company: Refresco Beverages US Inc

Location: San Antonio, TX

Posted Jul 22, 2025

Following standard operating procedures and reading both imperial and metric measurements, perform changeovers efficiently and carefully, ensuring the correct…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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