Competitive Service Jobs in Austin, TX

102,768 open positions · Updated daily

Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

HVAC Field Service Technician

Company: Spheros

Location: Dallas, TX

Posted Jul 14, 2025

Complete field service and training reports and file with North American Service Manager timely and accurately. Customer relations through digital solutions!

Sr Technology Architect

Company: Liberty Mutual

Location: Plano, TX

Posted Jul 14, 2025

Collaborate with technology leaders, product owners, peer architects, engineers, and engineering teams to align technical design with product roadmaps and…

ESL Coordinator/Teacher

Company: Great Hearts Texas

Location: San Antonio, TX

Posted Jul 14, 2025

Through the state mandated Language Proficiency Assessment Committee identification, monitoring and reclassification processes, ESL Coordinators and Teachers…

Senior Cybersecurity Analyst (ISSM) - Hybrid

Company: Optimized Technical Solutions

Location: San Antonio, TX

Posted Jul 14, 2025

Bachelor's degree in Cybersecurity, Information Technology (IT), or a related field OR equivalent experience. Cybersecurity and Authorization to Operate (ATO):

EVS - EVS Tech I

Company: Children's Health

Location: Dallas, TX

Posted Jul 14, 2025

Provide corrective cleansing action for rooms and public areas while engaged in contact with staff, visitors, patients and patient's families as needed.

RN (Registered Nurse) Hospice

Company: Elysian Hospice

Location: Houston, TX

Posted Jul 14, 2025

Registered Nurse, licensed per the state requirements. Initial and ongoing comprehensive assessments of the impact of the terminal disease on the patients…

Apprentice Teacher at Acton Academy Dripping Springs

Company: Acton Academy Dripping Springs

Location: Dripping Springs, TX

Posted Jul 14, 2025

Preferred experience and skills*: Experience managing mixed aged groups of children; experience planning and implementing games or projects; coaching or…

Marketing Manager

Company: Controlled Contamination Services LLC

Location: Dallas, TX

Posted Jul 14, 2025

Graphic design and video editing tools (e.g., Canva, Adobe Creative Suite) preferred. Bachelor’s degree in marketing, business administration, communications,…

Welder- TX

Company: Mum Industries Inc

Location: Dallas, TX

Posted Jul 14, 2025

Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.

Customer Service Representative

Company: Atlas Credit Co.

Location: Dallas, TX

Posted Jul 14, 2025

Provide accurate, valid, and complete information by using the right methods/tools. Make a large number of outgoing calls. 401(k) Plan with matching.

Customer Service Representative

Company: LABTECH DIAGNOSTICS

Location: San Antonio, TX

Posted Jul 14, 2025

Answers and screens all incoming calls from our customer and client base and answers questions or forwards call appropriately. Able to type at least 60 wpm.

Machine Operator II

Company: ASSA ABLOY

Location: Austin, TX

Posted Jul 14, 2025

The Machine Operator II will be responsible for setting up, operating, maintaining and troubleshooting multiple complex manufacturing equipment with a focus on…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

Related Pages