Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

MOTION GRAPHIC DESIGNER – VIDEO EDITOR

Company: One For Israel

Location: Grapevine, TX

Posted Jul 15, 2025

3–5 years of professional experience in motion graphics design for broadcast television, LED walls, and social media, demonstrating advanced animation skills…

Project Manager - K12 Construction (Houston)

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experience managing K-12 construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-effective…

Service - CML Janitor I FT

Company: Goodwill San Antonio

Location: San Antonio, TX

Posted Jul 15, 2025

For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your…

Sales and Marketing Representative

Company: Abundant Hospice

Location: San Antonio, TX

Posted Jul 15, 2025

Bachelor’s degree in Marketing, Business, Healthcare Administration, or a related field preferred. The Sales and Marketing Representative will play a crucial…

Commercial HVAC service manager

Company: ITG

Location: Dallas-Fort Worth, TX

Posted Jul 15, 2025

Manage inventory of tools, equipment, and supplies necessary for field operations. Ability to drive a van or vehicle as needed for field service operations.

Project Manager - Aviation Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Solid background in pre-engineered metal building or tilt-wall construction, especially within aviation or large-scale infrastructure projects.

Project Manager - Healthcare Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experience as a unit leader in healthcare construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and…

Project Manager - Distribution Center Construction

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

Experienced project manager in industrial or commercial construction, ideally distribution centers. Communicate progress stakeholders, ensuring alignment.

Project Manager - Tilt Wall Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability,…

Superintendent - Aviation Construction Projects (Travel)

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

A leader in construction excellence, this trusted contractor specializes in commercial and aviation projects, with particular expertise in hangar construction.

Software Engineer II-

Company: Security Service Federal Credit Union

Location: San Antonio, TX

Posted Jul 15, 2025

Collaborates with leadership and analysts, across multiple teams, to design, modify, and explain program changes or to provide technical support.

Superintendent - Healthcare Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 15, 2025

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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