Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Fraud Strategy and Analytics Analyst II (Entry / Intermediate Level)

Company: USAA

Location: San Antonio, TX

Posted Jul 11, 2025

Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software,…

Certified Registered Nurse Anesthetist (CRNA) – Part-Time / PRN – 1099 Contractor

Company: Graff: Foot, Ankle & Wound Care

Location: Plano, TX

Posted Jul 11, 2025

Active *Texas APRN license with CRNA certification*. Comply with all ambulatory surgery center policies and Texas ASC licensing requirements (Texas Health &…

Machine Operator

Company: Firefly Earthworks

Location: Dallas, TX

Posted Jul 11, 2025

A valid driver’s license is required. Valid driver’s license required. We’re looking for someone reliable, motivated, and ready to contribute to high-quality…

Software Engineer - Specialist

Company: Charles Schwab Corporation

Location: Austin, TX

Posted Jul 11, 2025

Work closely with product owner and team members to decompose stories, design features, and prioritize tasks. Strong knowledge of software design patterns.

Truck Driver Class A CDL

Company: HARMAN TRANSPORTATION USA INC.

Location: Dallas, TX

Posted Jul 11, 2025

HGC is seeking drivers who can operate and drive Trucks to transport goods and materials; ensuring safety and security of cargo; Drive as part of a two-person…

Project Manager

Company: S.J. Louis Construction of Texas

Location: Mansfield, TX

Posted Jul 11, 2025

Valid driver's license with satisfactory driving record. Communicate regularly and consistently with customers, engineers, sub-contractors and construction team…

Apprentice Electrician

Company: DAUSIN ELECTRIC

Location: San Antonio, TX

Posted Jul 11, 2025

This role involves managing daily service calls and supporting larger constructional installation projects. Use diagnostic tools like voltmeters and ohmmeters…

Lead HVAC Technician

Company: Paramount Placement

Location: Austin, TX

Posted Jul 11, 2025

We recruit remotely, and may not be calling from your local state area code! *. Complete diagnostic troubleshooting the HVAC System from wiring diagrams and…

Environmental Services Technician

Company: University Health

Location: San Antonio, TX

Posted Jul 11, 2025

Generous benefits packages and pet insurance. Carries out general housekeeping activities essential to keeping University Health System facilities clean and…

Project Manager

Company: Colin's Hope

Location: Austin, TX

Posted Jul 11, 2025

Community Event Support *The position will design and implement replicable and scalable volunteer structures to conduct community events, public awareness,…

FARS System Welder & Pipe Bender

Company: Texas Trades LLC

Location: Dallas, TX

Posted Jul 11, 2025

Weld carbon steel (TIG/MIG). Bendinstall pipe for FARS systems. 3+ years weldingpipe bending experience. Competitive pay $28-$45 DOE + OT opportunities.

Security Officer (Part-Time)

Company: The Hockaday School

Location: Dallas, TX

Posted Jul 11, 2025

Write incident reports, answer phones, use radio equipment. Hockaday is seeking an experienced security officer to join a team of professionals responsible for…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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