Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Licensed Plumber Needed

Company: Ernie's Plumbing

Location: Plano, TX

Posted Jul 10, 2025

We are a service and repair company. Our benefits include a take home van, Health, Life, and AFLAC insurance. Retirement, Uniforms, Paid Holidays and Paid Sick…

Customer Service Representative I

Company: Yardi Systems, Inc.

Location: Irving, TX

Posted Jul 10, 2025

Respond to inbound calls, emails, and chats from prospective and current residents, clients, and website users regarding apartment communities.

Senior Machine Learning Engineer

Company: Capital One

Location: Plano, TX

Posted Jul 10, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Customer Service Representative

Company: International Biomedical

Location: Austin, TX

Posted Jul 10, 2025

Direct customer calls to the appropriate personnel for clinical, technical, or sales support. Prepare accurate and timely quotations for field sales.

Cybersecurity Analyst (Product Security Engineer)

Company: Hitachi

Location: Houston, TX

Posted Jul 10, 2025

Bachelor’s degree in Computer Science, Cybersecurity, or a related field. Stay current with global cybersecurity trends, tools, and regulations.

Senior Machine Learning Engineer

Company: Capital One

Location: Plano, TX

Posted Jul 10, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Unarmed Security Agent

Company: Austin Country Club

Location: Austin, TX

Posted Jul 10, 2025

As an Unarmed Security Agent, you'll be the first point of contact for members and guests-greeting visitors, verifying access, and patrolling the grounds.

Journeymen/Tradesmen Plumber

Company: A.D. Susman & Associates Inc.

Location: Spring, TX

Posted Jul 10, 2025

Must be 21 yrs. or older with valid driver's license. Strong experience with hand tools and power tools commonly used in construction. Pay: *$30 - $40 - *DOE*.

Analyst - Infosys Consulting

Company: Infosys

Location: Austin, TX

Posted Jul 10, 2025

Ability to design and implement end-to-end solutions at scale. You will work with the top Fortune 500 Financial Institutions to envision new products, define…

Financial Data Analyst- Ft. Worth Texas

Company: Siemens

Location: Dallas, TX

Posted Jul 10, 2025

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Pharmacist II (Inpatient)

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jul 10, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Operations Day Assistant Manager

Company: Austin Task, Inc.

Location: Austin, TX

Posted Jul 10, 2025

Mitigates, and resolves unnecessary risks by anticipating/finding discrepancies and sending out the proper request for information to obtain the correct answers…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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