Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Customer Experience Systems Specialist

Company: Whataburger

Location: San Antonio, TX

Posted Jul 03, 2025

Evaluates and approves documentation and system tools to ensure alignment with strategic business objectives and regulatory or operational requirements,…

Registered Nurse Home Health

Company: Compassus

Location: Austin, TX

Posted Jul 04, 2025

RN license in the state you work. Current CPR and BCLS certification. Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and…

Machine Operator I

Company: Forum Energy Services, Inc.

Location: Pearland, TX

Posted Jul 03, 2025

Ensure all tools, materials & equipment are stored in designated area. The Machine Operators report to the Production Manager, however for day-to-day guidance…

Area Sales Manager - Premium Beverage Brand - Houston, TX

Company: Greenhouse Agency

Location: Houston, TX

Posted Jul 03, 2025

Utilize Greenhouse CRM tools (Repsly) to record account calls and KPI activity in “real-time.”. Respond to retailer inquiries, develop tailored sales strategies…

Senior Project Manager - Heavy Civil

Company: Sinacola

Location: Dallas, TX

Posted Jul 03, 2025

Establish and enforce project management discipline, policies, processes, and tools that enable best-in-class execution. Ability to work with support staff.

Studio Sales Manager

Company: beem® Light Sauna Westlake

Location: Austin, TX

Posted Jul 03, 2025

Hire, train, and coach a small team of front desk sales associates (Sales Advisors). Lead, motivate, and develop a team to achieve high performance.

Doorman

Company: Goode Company Restaurants

Location: Houston, TX

Posted Jul 03, 2025

The Bar Buena Doorman is the first point of contact for our guests, playing a vital role in setting the tone for a welcoming experience.

Specialist - Software Engineering

Company: LTIMindtree

Location: Austin, TX

Posted Jul 03, 2025

We are seeking a highly skilled and collaborative Full Stack Engineer with a strong focus on React to help us build intuitive scalable and high performance web…

Staff Accountant

Company: Sinacola

Location: Dallas, TX

Posted Jul 03, 2025

Bachelor’s degree in Accounting or a related field required. Process production and usage data received from batch plant sites and support proper job cost…

NASA Trick Simulation Software Engineer

Company: CACI

Location: Houston, TX

Posted Jul 03, 2025

Provide user support and collaborate with domain specific simulation engineers to develop software simulation models using Trick.

Digital Marketing Manager

Company: SWBC

Location: San Antonio, TX

Posted Jul 03, 2025

Work closely with the Social Media Team to ensure cohesiveness across social media activities as they pertain to the digital landscape, including social…

Registered Nurse-Transitional Care Unit- (Days) (Boerne Location)

Company: Morningside Ministries

Location: San Antonio, TX

Posted Jul 03, 2025

Personally receive or place all calls to physician and follow through with physician’s orders timely and accurately. Provide quality nursing care to residents.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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