Competitive Service Jobs in Austin, TX

102,768 open positions · Updated daily

Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Contact Center Representative-PreService II

Company: Texas Children's Hospital

Location: Houston, TX

Posted Jul 04, 2025

Answering inbound or making outbound calls to customers with queries in relation to their account, in a timely, efficient and professional manner.

Floor Assembly Technician- Electronic (Irving, Texas)

Company: Siemens

Location: Irving, TX

Posted Jul 04, 2025

Plans own work steps in cooperation with other team members. Qualified applications with arrest or conviction records will be considered for employment in…

Team Member - Retail Sales Associate - Store 4558: 3305 W Airport Freeway

Company: USR Team Franchise of Pet Supplies Plus

Location: Irving, TX

Posted Jul 04, 2025

Ability to communicate with associates and guests. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS…

Senior Performance Marketing Manager, Paid Social- 25010384

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Master creative strategy, reporting and insights sharing – you will own the creative strategy and use tools like Motion to analyze creative trends, identify…

Team Member - Retail Sales Associate - Store 7002: 6060 E Mockingbird Ln.

Company: USR Team Franchise of Pet Supplies Plus

Location: Dallas, TX

Posted Jul 04, 2025

Ability to communicate with associates and guests. Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS…

Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jul 04, 2025

The Ambulatory Clinical Staff Pharmacist I will review and verify prescription orders accurately and efficiently; provide counseling and education to patients…

Senior Performance Marketing Manager, Organic Social- 25010383

Company: MoneyGram

Location: Dallas, TX

Posted Jul 04, 2025

Track performance metrics and own reporting—sharing insights that inform creative, platform strategy, and audience development.

Laborer

Company: Mears Construction

Location: San Antonio, TX

Posted Jul 04, 2025

Utilize hand tools to dig near existing underground utilities,. Paid on-the-job technical and professional growth opportunities.

Executive Chef

Company: THE BLOOM LOUNGE

Location: Plano, TX

Posted Jul 04, 2025

Collaborate with the dietary department to accommodate special dietary needs and preferences of guests. Strong communication skills to effectively interact with…

Welder - DCOPS (Heavy Equipment Services)

Company: San Antonio Water System

Location: Houston, TX

Posted Jul 04, 2025

Three years of shop and industrial field service work in welding, fabrication, fitting and cutting including Gas Metal Arc welding (GMAW), Gas Tungsten Inert…

Project Manager- Tilt Wall Construction Projects

Company: Michael Page

Location: Houston, TX

Posted Jul 04, 2025

Experience in managing tilt-wall construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-…

Solutions Engineer Staff - NBVI

Company: USAA

Location: San Antonio, TX

Posted Jul 04, 2025

10+ years of software development experience demonstrating depth of technical understanding within multiple discipline(s)/technology(s) to include 3 years…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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