Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Industrial Maintenance Electrician

Company: Poly-America

Location: Grand Prairie, TX

Posted Jul 02, 2025

Knowledge and practical use of basic electrical tools and meters. Minimum one year of experience in industrial maintenance electrical work in a manufacturing…

Unarmed Security Officer

Company: Metro One Loss Prevention Services Group (Guard Division), Inc.

Location: Austin, TX

Posted Jul 02, 2025

Provide excellent Customer Service by addressing inquiries and assisting visitors. Ensure the security and integrity of the premises, including routine patrols…

Construction Laborer

Company: Texas Sterling Construction

Location: San Antonio, TX

Posted Jul 01, 2025

Maintain clean and organized work areas and tools. Dig, level, and spread dirt or gravel using hand tools. Support various construction tasks and phases.

Night Manager- Janitorial

Company: City Wide Facility Solutions

Location: Austin, TX

Posted Jul 02, 2025

A valid driver's license and reliable transportation required. Ensure compliance with client policies & procedures, approved cleaning tools and equipment and…

AI Engineer

Company: SailPoint

Location: Austin, TX

Posted Jul 02, 2025

As an AI Engineer, you will collaborate closely with cross-functional teams to design, develop, and deploy cutting-edge AI solutions with a focus on Generative…

Drywall finisher/ Carpenter

Company: GSR Construction Co.

Location: Dallas, TX

Posted Jul 02, 2025

Proven experience in drywall finishing and/or carpentry. We’re looking for skilled Drywall Finishers and Journeyman Carpenters — ideally those with experience…

Web & Graphic Designer/Front-End Developer

Company: Lockton, Inc.

Location: Dallas, TX

Posted Jul 01, 2025

Solid grasp of UX/UI design principles and responsive design techniques. Develop reusable front-end components (e.g., navigation, forms, tables).

Benefits Analyst

Company: Sysco

Location: Houston, TX

Posted Jul 02, 2025

Assist with plan design review including driving open enrollment process, partnering for Workday configuration, testing and implementing communications.

Internet Sales Assistant

Company: Altitude Marketing

Location: Richardson, TX

Posted Jul 02, 2025

Reliable transportation; a valid driver's license is required. You'll play a key role in growing our client's customer base while developing valuable skills in…

Construction Technician -South (Pipefitters, Welders, Electricians, Carpenters, General Construction)

Company: Climate Pros

Location: San Antonio, TX

Posted Jul 02, 2025

Perform construction-type work such as welding, electrical, carpentry, and pipefitting in their specialized area.

Community Coordinator

Company: Lucid Private Offices

Location: Dallas, TX

Posted Jul 02, 2025

Answer and transfer incoming phone calls for clients, ensuring excellent communication and a positive first impression.

HVAC Truck-Based Data Center Mechanic (un)

Company: Johnson Controls

Location: San Antonio, TX

Posted Jul 02, 2025

Journeyman must be skilled craftsmen in their trade, and we prefer a minimum of five (5) years actual, practical working experience in the HVAC plumbing,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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