Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Social Media Manager - University Strategic Communications

Company: University of Texas at San Antonio

Location: San Antonio, TX

Posted Jul 01, 2025

Valid driver's license and Motor Vehicle Record (MVR) as applicable. Five (5) years of combined experience in journalism, communications, marketing, public…

Electrician - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Jul 01, 2025

Our Electricians manage the completion of various electrical tasks such as electrical break & repair, troubleshooting/maintenance, and service upgrades while…

Electrician - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Jul 01, 2025

Our Electricians manage the completion of various electrical tasks such as electrical break & repair, troubleshooting/maintenance, and service upgrades while…

CDL-A Truck Driver-Dedicated Home Weekly

Company: Covenant Transport

Location: Austin, TX

Posted Jul 01, 2025

Covenant is proud to offer the industry's best benefits with all truck driver jobs. Must have a valid class A License. CDL-A Team Drivers needed.

Pharmacy Programs Manager

Company: University Health

Location: San Antonio, TX

Posted Jul 01, 2025

Additionally, certification via BCPS (Board of Pharmaceutical Specialties) is preferred. Develops reports to monitor usage and identify trends in ordering high…

HVAC Lead Installer

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 01, 2025

Valid driver's license and 5 years of driving experience. 2-4 years of solid hands-on experience installing HVAC units in the residential field.

Residential Electrician

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Jul 01, 2025

Wireman or Tradesman license required. Minimum of 2 years residential electrical wiring, repair and troubleshooting all aspects of the Electrical System.

Plumber - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Jul 01, 2025

Water Heater replacement and repair. Be thorough in inspections, and accurate in quoting replacements or repairs. New company truck, Gas card and paid tolls.

HVAC - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Jul 01, 2025

Clean or lubricate vehicles, machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment.

HVAC - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Jul 01, 2025

Clean or lubricate vehicles, machinery, equipment, instruments, tools, work areas, and other objects, using hand tools, power tools, and cleaning equipment.

Plumber - Austin

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Austin, TX

Posted Jul 01, 2025

Water Heater replacement and repair. Be thorough in inspections, and accurate in quoting replacements or repairs. New company truck, Gas card and paid tolls.

Service Coordinator

Company: Renewal by Andersen | Esler Companies

Location: Carrollton, TX

Posted Jul 01, 2025

Must be comfortable typing and answering phone calls. Take both inbound and outbound scheduling calls; including returning voicemails.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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