Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Senior Product Manager, Rev SaaS

Company: Rev

Location: Austin, TX

Posted Jun 27, 2025

A bachelor's degree in a related technical field is preferred. Technical Fluency: You can effectively engage with highly technical engineering and science teams…

HVAC Service Technician

Company: ABC Home & Commercial Services

Location: Austin, TX

Posted Jun 27, 2025

Must hold a valid driver's license with an issue date of at least five years prior to the date of this application. 401(k) with company matching.

Field Marketing Manager

Company: Expo Home Improvement

Location: San Antonio, TX

Posted Jun 27, 2025

Frequent driving and travel between locations required; must maintain a valid driver’s license and reliable transportation. 401(k) with company match.

Training and QC Project Manager, Funding Resources

Company: Halff

Location: Richardson, TX

Posted Jun 27, 2025

The Training and QC Project Manager is responsible for developing training and QC curriculum, templates, and other tools as needed to support the growth of…

Central Market Sous Chef - San Antonio

Company: Central Market

Location: San Antonio, TX

Posted Jun 27, 2025

Majority of the time spent using independent judgment in making employment-related and business decisions, or effectively recommend such decisions including but…

Electrical Install Manager

Company: Abacus Plumbing, Air Conditioning and Electrical

Location: Houston, TX

Posted Jun 27, 2025

At least 5 years of experience in the electrical field (preferred). Generator Maintenance and Repair: At least 2-3 years of hands-on experience in generator…

Training and QC Project Manager, Funding Resources

Company: Halff

Location: San Antonio, TX

Posted Jun 27, 2025

The Training and QC Project Manager is responsible for developing training and QC curriculum, templates, and other tools as needed to support the growth of…

Training and QC Project Manager, Funding Resources

Company: Halff

Location: Houston, TX

Posted Jun 27, 2025

The Training and QC Project Manager is responsible for developing training and QC curriculum, templates, and other tools as needed to support the growth of…

Business Development Manager – Merchant Payments/ Digital Sales

Company: Thales

Location: Austin, TX

Posted Jun 27, 2025

At least 5 years of the Merchant Payment ecosystem and associated technologies experience, including technical knowledge of payment solutions and services…

HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted Jun 27, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Executive Chef 2

Company: Sodexo

Location: Houston, TX

Posted Jun 27, 2025

We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.

Bilingual Patient Support Representative

Company: Resource Corporation of America

Location: Houston, TX

Posted Jun 27, 2025

Able to follow all HIPAA, state and federal guidelines. Discounts on hotels, vacations, car rentals. Building relationships and providing excellent customer…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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