Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Apartment Property Manager

Company: Kismet Management Group

Location: Houston, TX

Posted Jun 16, 2025

As an *Apartment Property Manager*, you’ll be the *driving force behind your community’s success*—leading your team, maximizing financial performance, and…

Pharmacist

Company: University Health

Location: San Antonio, TX

Posted Jun 16, 2025

Current Pharmacy and Pharmacy Preceptor licensure, or eligibility for licensure, in the state of Texas is required.

Custodial Cleaner

Company: KBR

Location: Houston, TX

Posted Jun 16, 2025

Be able to clearly and effectively communicate with staff and guests. KBR Mission Technology Solutions delivers full life cycle professional and technical…

Residential HVAC Technician

Company: Davis Air Conditioning & Heating, Inc

Location: Stafford, TX

Posted Jun 16, 2025

Our heating and cooling team also enjoys great benefits, including an employee health insurance program (with family option), paid holidays, paid vacation, a…

Lead Network and Cloud Architect

Company: MCKESSON

Location: Irving, TX

Posted Jun 16, 2025

Serve as the technical SME and point of escalation for troubleshooting network and cloud infrastructure issues.

Bore Machine Operator

Company: Broadband Telecom Services

Location: San Antonio, TX

Posted Jun 16, 2025

Must possess a valid Driver’s License and a safe driving record. Move drilling equipment to construction location ex: driving or loading and unloading the…

CDL Driver & General Construction Crew Member

Company: Broadband Telecom Services

Location: San Antonio, TX

Posted Jun 16, 2025

CDL driver must have Class A driver license and be willing to work on a construction crew. Must possess a valid Commercial Driver’s License and a safe driving…

Graphics and Web Design Coordinator (Central Office)

Company: Irving Independent School District

Location: Irving, TX

Posted Jun 16, 2025

Knowledge of current trends in the areas of graphic design, web design, social media, communication strategies and aesthetics.

Sous Chef Asian Cuisine

Company: Gate Gourmet

Location: Dallas, TX

Posted Jun 16, 2025

Associates degree in the Culinary Arts or a Culinary Arts certification preferred. Experience with menu design a plus. Bi-lingual in Spanish is a plus.

Electrician

Company: North Texas Tollway Authority

Location: Plano, TX

Posted Jun 16, 2025

Installs, repairs, and troubleshoots electrical equipment by operating vehicles and equipment, testing instruments and tools, and installing electrical…

Residential HVAC Service Technician

Company: Advent Air Conditioning, Inc.

Location: Coppell, TX

Posted Jun 16, 2025

Have and maintain a clean driving record. Participate in training allowing you to grow and develop as a professional. Keep your truck inventory up to date.

Executive Chef

Company: KBR

Location: Houston, TX

Posted Jun 16, 2025

KBR Mission Technology Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation.

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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