Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

HVAC Service Technician

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 06, 2025

Basic troubleshooting of both air- and water-cooled HVAC equipment as well as PTAC units, water sourced heat pumps, and VRF systems. High school diploma or GED.

Program Manager I - Events, Management, Communications

Company: University of Houston

Location: Houston, TX

Posted Jun 06, 2025

Marketing and Communications - manages social media content creation, deployment, and engagement; interviews, writes, edits, and disseminates news releases and…

Assistant Project Manager

Company: R.M. Chin & Associates

Location: Dallas, TX

Posted Jun 06, 2025

Associate’s degree in a related construction, engineering, or technical discipline, or equivalent. Monitors contractor’s construction progress with the baseline…

Retail Sales Associate

Company: Best Buy

Location: Schertz, TX

Posted Jun 05, 2025

Complete cashier duties for purchases, returns and exchanges. We’ll train you with the skills and knowledge you need to confidently recommend the right tech…

Graphic Designer

Company: Billingsley Company

Location: Dallas, TX

Posted Jun 06, 2025

Bachelor's degree in Graphic Design, Visual Arts, or a related field. Proficiency in graphic design software, including Adobe Creative Suite (Photoshop,…

Critical Care Pharmacist PRN

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Jun 06, 2025

Knowledge of applicable federal, state, and regulatory requirements. General computer skills include using software applications, data entry, information…

Regional Marketing Director

Company: Highmark Residential, LLC

Location: Houston, TX

Posted Jun 06, 2025

Proficiency in creative and design concepts, with the ability to collaborate effectively with graphic designers and creative teams to execute (and develop, as…

IT Strategic Business Partner

Company: Alkegen

Location: Dallas, TX

Posted Jun 06, 2025

Bachelor’s degree in Information Technology, Business Administration, Engineering, or related field; advanced degree preferred.

Car Sales Professional

Company: VA SCT LLC

Location: Humble, TX

Posted Jun 06, 2025

Conduct outbound sales calls and follow up with leads to drive sales. Ability to engage in outbound sales and support. Amazing Pay Plan with bonuses.

Staff GRC Analyst-PCI/HIPAA-Austin or San Antonio, TX

Company: H-E-B

Location: Austin, TX

Posted Jun 06, 2025

Our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions, using the best available technologies to deliver…

Sr. Financial Data Analyst

Company: Central Health

Location: Austin, TX

Posted Jun 06, 2025

Communicate findings through compelling visualizations and executive summaries tailored for both technical and non-technical audiences.

Senior Data Analyst- FS Tech

Company: Capital One

Location: Plano, TX

Posted Jun 06, 2025

Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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