Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Day Supervisor

Company: GDI Services Inc US

Location: Houston, TX

Posted Jun 05, 2025

Must be able to work safely in a clean room manufacturing environment, utilizing safety glasses, clean room suits, and understanding the danger of acids and…

Senior Industrial Accountant JN -062025-161158

Company: Goodwin Recruiting

Location: Austin, TX

Posted Jun 05, 2025

Oversee and apply cost accounting principles, including job costing, inventory tracking, and work-in-progress assessments. Proficiency with Sage 300 ERP system.

Project Supervisor

Company: Hercules Foundation Repair

Location: San Antonio, TX

Posted Jun 05, 2025

Have a valid driver’s license and clean driving record. Valid driver’s license and clean driving record. Proven ability to manage field crews and subcontractors…

Start-Up Technician, HVAC

Company: Comfort Systems USA Central Texas

Location: Austin, TX

Posted Jun 05, 2025

This role requires strong technical skills, troubleshooting expertise, and the ability to work independently or as part of a team in a commercial construction…

Hollow Metal Welder, Fabricator, Warehouse, Field Technician

Company: Architectural Division 8

Location: San Antonio, TX

Posted Jun 05, 2025

Under the direct supervision of the plant manager the hollow metal shop welder/fabricator performs precision manufacturing, fabrication, welding, smoothing,…

Retail Community Coordinator (Hunting Gear)

Company: PLACERS

Location: Dallas, TX

Posted Jun 05, 2025

In this role, you will play a key role in driving foot traffic to our retail brand store(s) by developing and executing innovative strategies.

Product Marketing Manager

Company: Zendesk

Location: Austin, TX

Posted Jun 05, 2025

Be the connective tissue - collaborate with Product, Marketing, Sales, Success, Operations, and Enablement teams to develop strategic frameworks and assets for…

Journeyman Plumber

Company: C W Service Pros

Location: Lewisville, TX

Posted Jun 05, 2025

Valid driver’s license with clean driving record. Company truck, gas card, phone, and tablet provided. Perform residential service and repair plumbing work.

Security Officer (FT)

Company: GuardTexas

Location: San Antonio, TX

Posted Jun 05, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Some locations may require driving company vehicle…

Security Officer (FLEX)

Company: GuardTexas

Location: San Antonio, TX

Posted Jun 05, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Must be able to work any shift and have a Level II…

Lead Construction Project Manager

Company: Harris County

Location: Houston, TX

Posted Jun 05, 2025

Review progress reports, recommendations, notifications, confirmations, and other documents relating to construction projects prepared by field inspection…

Customer Service Advisor

Company: Æ Realty Group

Location: San Antonio, TX

Posted Jun 05, 2025

Humility – We will listen to others, practice mindfulness, have gratitude for what we have, ask for help when we need it, seek feedback from others, and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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