Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Project Manager - K12 Construction Projects

Company: Michael Page

Location: Houston, TX

Posted May 27, 2025

Demonstrated ability to manage complex project schedules, budgets, and resources to ensure on-time, within-budget project delivery.

Executive Chef

Company: Maria Bonita Mexican Restaurant & Bar

Location: San Antonio, TX

Posted May 27, 2025

You’ll work closely with ownership and front-of-house leadership to ensure a seamless and outstanding guest experience. Kitchen management: 5 years (Preferred).

Commercial Journeyman Electrician

Company: Airco Mechanical

Location: Austin, TX

Posted May 27, 2025

Interprets technical drawings to determine the layout of electrical systems. Be a valuable leadman / journeyman electrician for our electrical construction…

Customer Service Representative - State Farm Agent Team Member

Company: Kevin Mcstravic - State Farm Agent

Location: San Antonio, TX

Posted May 27, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Life Insurance Sales Agent

Company: Jackson Legacy Advisors LLC

Location: Pearland, TX

Posted May 26, 2025

Conduct telemarketing efforts to reach potential clients and promote insurance products. Strong analytical skills to assess client needs and provide suitable…

Residential Trim Carpenter

Company: Truax Construction Inc.

Location: San Antonio, TX

Posted May 26, 2025

Truax Construction offers the opportunity to develop and showcase craftsmanship at the highest level of residential construction. 40 Hours Paid Time Off.

Construction Project Manager - Facility Accessibility (ADA/ABA Compliance)

Company: MBA CSI

Location: Plano, TX

Posted May 27, 2025

7+ years of experience in the field or in a related area such as: managing facilities projects and minor. Perform site surveying and investigation, developing…

Sales Associate

Company: Rack Room Shoes

Location: Pasadena, TX

Posted May 26, 2025

Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and…

Marketing Manager

Company: Blossom Hotel Houston

Location: Houston, TX

Posted May 27, 2025

Bachelor’s degree in Marketing, Communications, Business, or a related field. Content Creation & Management: Generate engaging content for various platforms,…

Journeyman Electrician - Industrial Focus

Company: Austin Armature Works

Location: Buda, TX

Posted May 27, 2025

Valid driver's license with a clean driving record. We are hiring a Journeyman Industrial Electrician to perform field installations, service work, and upgrades…

Journeyman Glazier

Company: ENO GLASS, INC.

Location: San Antonio, TX

Posted May 27, 2025

*Driver’s License*: A valid Driver’s license is required for traveling to various jobsites and locations. *Jobsite Upkeeping: *responsible for managing the…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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