Competitive Service Jobs in Austin, TX

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Looking for Competitive Service jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Competitive Service position in the Austin, TX area.

Armed Security Officer

Company: All Nation Security Services Inc

Location: Houston, TX

Posted May 21, 2025

Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.

Night Janitor

Company: ABM Industries

Location: Houston, TX

Posted May 21, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Project Manager (Data & Analytics)

Company: The Friedkin Group

Location: Houston, TX

Posted May 21, 2025

Master's Degree Analytics, Computer Science, Engineering, or a related field. Master's Degree Analytics, Computer Science, Engineering, or a related field.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Dallas, TX

Posted May 21, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Machine Operator

Company: ASC Engineered Solutions

Location: Houston, TX

Posted May 21, 2025

Report mechanical problems, broken tooling or items on machine needing repair. Working from prints, travelers, and instructions, the role includes selecting…

MEP Project Manager

Company: Sabey Construction

Location: Austin, TX

Posted May 21, 2025

In-depth knowledge of complex electrical and mechanical systems including UPS systems, stand-by power, mechanical cooling systems, and energy conservation.

Kitchen Director

Company: Chick-fil-A

Location: San Antonio, TX

Posted May 21, 2025

The Kitchen Director’s primary responsibilities are displaying TOTAL OWNERSHIP and accountability for the kitchen at all times (even when not present), creating…

Tax Lead Analyst V.P. - C13 - TAMPA

Company: Citi

Location: Irving, TX

Posted May 21, 2025

The Tax Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their…

Night Shift School Custodian

Company: NYOS Charter School

Location: Austin, TX

Posted May 20, 2025

This position is key to maintaining a safe, clean, and welcoming school environment for students, staff, and visitors. High school graduate or equivalent.

Sr. Automation Engineer

Company: JLL

Location: Houston, TX

Posted May 21, 2025

Bachelor’s degree in computer science, electrical engineering, automation engineering, or equivalent OR 3+ years of equivalent professional experience on…

Property Accountant

Company: Oak Wood Property Management

Location: Dallas, TX

Posted May 21, 2025

Active CPA license is preferred but not required. Provide various treasury management functions (cash transfers, wire approvals, etc.) on a timely basis.

Customer Service Representative - State Farm Agent Team Member

Company: Hank Gerdes - State Farm Agent

Location: Buda, TX

Posted May 20, 2025

Previous customer service experience preferred. Detail-oriented and able to multitask. Your attention to detail, customer service skills, and desire to help…

Frequently Asked Questions

What are the typical salary ranges by seniority for Competitive Service roles?
Entry‑level analysts and help desk staff typically earn $55,000–$75,000 annually. Mid‑level Customer Success Managers or Technical Support Engineers make $75,000–$110,000. Senior roles such as Senior Analyst, Lead Support Engineer, or Customer Success Lead command $110,000–$150,000, while managers and directors earn $140,000–$180,000, often with performance bonuses tied to Net Promoter Score and churn reduction.
What skills and certifications are required for Competitive Service positions?
Technical Support Engineers should hold CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, and mastery of Zendesk, Jira, PowerShell, and remote desktop tools. Customer Success Managers need Salesforce Administrator or Advanced credentials, Gainsight certification, ServiceNow knowledge, strong communication, and data analysis skills with Excel or Power BI. Competitive Intelligence Analysts benefit from Tableau, SQL, Python, market research methodology, and Certified Market Analyst (CMA). All roles value SaaS metrics fluency (ARR, MRR, LTV), clear documentation, and experience with collaboration tools like Slack and Teams.
Is remote work available for Competitive Service jobs?
Yes. Most Competitive Service listings offer fully remote or hybrid arrangements, often requiring 2–3 days onsite for team alignment. Companies typically provide a 24/7 coverage model for global clients, so candidates should be comfortable with flexible hours and real‑time ticket responses across time zones.
What career progression paths exist within Competitive Service?
A common trajectory starts as Service Desk Analyst → Senior Analyst → Team Lead → Manager → Director → VP of Service. Advancement hinges on developing cross‑functional collaboration, mastering data analytics, automating processes with scripting or RPA, and demonstrating leadership in customer advocacy initiatives.
What industry trends are shaping Competitive Service?
Key trends include AI‑powered chatbots and predictive routing, omnichannel support platforms, advanced analytics for churn prediction, automation of ticket triage, proactive issue resolution, cloud‑native support for micro‑services, and integration of customer feedback loops into product roadmaps. Companies are investing in AI tools that analyze ticket sentiment and recommend resolution actions, reducing mean time to resolution by 20–30%.

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